Response from Econize Closets and Blinds
Please read all our positive reviews for work that we have completed. We did not do any work for this client. I took the initial call from this client whom I found to be curt in all communications. In any event we scheduled a meeting with his wife and the reviewer was not even present at the meeting. We were on time and gave a proposal based on what his wife had requested. To clarify his wife did not request two sets of drawings. Additionally we told his wife that we would have his drawings within 5 business days which we delivered on. Reviewer sent another negative email within 3 days looking for the proposal. When proposal was received and on time, reviewer emailed again in a curt response saying that we did not give what they asked. I personally called right away upon which time reviewer was impossible to please and to be frank a little insulting. I therefore explained that we were not a good fit for his project! As you can see in 4-5 years we have All 'A' reports and two 'B' reports. Unfortunately, we have come across our first customer in 4-5 years that is simply impossible to satisfy. Next time reviewer decides to review a company he may want to be present for the meeting. We truly care about all our clients and all our other reviews clearly show this! Sincerely. Noel S