Consistent Super Service Award winner. Local Real Estate Expertise. Specializing in Fairfax County. Professional Assistance for all your Buying and Selling Real Estate needs. Free Comparative Market Analysis (CMA), insight to the current market and best strategies for a smooth transaction. See article published by Angie's List: http://www.angieslist.com/articles/5-tips-easy-home-closing.htm. If you're looking to move out of state, let us help you find an experienced agent to make your transition a good one! Please call or email if you are interested in buying or selling a home in the Northern Virginia area. Honest, ethical and responsive service to help you buy or sell a home. Whether you're a first time buyer or experienced homeowner, we would be happy to guide you through the newest housing requirements as smoothly as possible. I have more than 15 years experience in Northern VA real estate and look forward to working with you to meet your goals. I don't just sell houses, I help you get where you want to be - Start to finish management of Trusts/Estates. Hand us the keys and tell us your budget, we will take care of all the details and sell your home for the maximum price. Trustworthy representation for out of state families. - New home buyers expertise, learn how to negotiate with the builders - How to market your home with the best pictures, presentation and timing - Buy your next home with a strategy that will make your move as smooth as possible 703-819-7779 Dianne.Hansen@penfedrealty.com
Business highlights
21 years of trusted experience
Services we offer
Home buying & selling expertise. If you are thinking of selling but would prefer to hand over the keys & start your new life...we do it all. We have contractors who will renovate at their expense getting paid at settlement. We manage the entire process & GET IT SOLD for TOP $. If you are looking for a home in a competitive market, we can help you write a winning offer. Our Experience will help educate you to make the best Real Estate decisions possible. Integrity, Knowledge, Quality!
Services we don't offer
We don't buy houses - but we work with excellent vendors to renovate/repair/clean-out and stage your home with no up front costs, no payments until settlement.
Dianne made a point of saying that no house is perfect the first time we met to discuss buying a house, and repeated that frequently throughout the process. Then we found the perfect house together, at least for us, and pretty quickly. We were literally under contract for the house we ultimately purchased in under a week. Dianne said things would move pretty quickly after that, and they certainly did. I don't think we could have kept up with everything that needed to be done over the next couple of weeks without a lot of patient help from somebody who really knows what they?re doing, which Dianne always provided. I would defiantly recommend Dianne for anyone who's looking to buy or sell and when it comes time to sell our old home (we're currently renting) we'll be looking for her again.
Description of Work: Dianne helped us find our dream house and purchase it.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$30,000
John A.
11/2013
5.0
real estate agents
+ -1 more
We had our first conversation with Dianne back in February, 2013 when we were researching the housing market in the Reston/Herndon area as we were planning to move back to NOVA after almost a decade in MD. We still owned our place in MD at the time, and told Dianne that we weren?t ready to buy until we sell our place first, and she was immediately super helpful and not once was pushy in any way. Dianne sent us comparables that sold in our MD neighborhood, and kept us informed of what was going on with the NOVA market the entire time. Dianne also checked in regularly with us to make sure we were doing well with getting our place in MD on the market, and provided us with any information we asked of her. Dianne understood the kind of agent we were looking for, and recommended a licensed real estate agent in MD that we signed with to list and sell our property. As soon as we sold our place in MD in August, we called Dianne and signed her immediately to be our buyer agent! There was no need to shop around for another agent when Dianne has already gone above and beyond for months with us, remained patient, and understanding of our timeline and wishes. Working directly with Dianne as our buyer agent was a great experience as both she and Laurie Gardner made the entire process seamless and a breeze. Dianne helped us find our place in Herndon in 3 days! We had a lot of questions and issues during the offer process, and Dianne provided a wealth of knowledge and strategies which we found extremely useful in leveraging our offer. Our offer was accepted despite the house getting multiple offers thanks to Dianne?s immense knowledge and negotiating skills. We still had loads of questions for Dianne during the waiting period before closing, but Dianne was always there for us, and always available by phone or email to answer our questions, or give us an update on where things stand. In the end, we got the house we wanted for the price we wanted, and the seller got what they wanted. We truly enjoyed working with Dianne, and look forward to working with her again someday in the future when we sell or buy another place. We closed the first week of October, and Dianne still checks in with us to see how things are going at our new house, and if there is anything she can still assist with, which goes to show that Dianne builds lasting professional relationships and won?t leave you once she makes her commission. We highly recommend Dianne to anyone looking for an agent who is a consummate professional, someone who listens to your needs, someone who will go the extra mile or two for you, as well as someone who truly understands market. Hire Dianne. She is awesome!
Description of Work: Served as Buyer's agent to buy a single family house
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$528,000
Andrew D.
11/2013
5.0
real estate agents
+ -1 more
Dianne Hansen and her colleague, Laurie Garden, were absolutely wonderful. I found Dianne very knowledgeable in all aspects of real estate. Dianne had many good ideas to quickly and efficiently sell my home. My home sold within 30 days of listing. Dianne's professionalism and insight definitely had a lot to do with the quick sale of my home. Dianne was very responsive to my numerous calls and questions. I would categorize myself as a somewhat nervous seller but Dianne did a great job of reassuring me throughout the entire process. I appreciated Dianne's honesty and for being very candid . I would certainly recommend Dianne to any home seller or buyer.
Description of Work: Represented me in the sale of my home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$17,500
Janet C.
11/2013
5.0
real estate agents
+ -1 more
We found Dianne on Angie's List and invited her to meet with us and discuss selling our home. Based on our meeting and the recommendations from Angie's List, we selected Dianne as our realtor. We could not have made a better decision. Our experience with Dianne in selling our home was unsurpassed in professionalism, courtesy and expertise! Dianne is dedicated to providing the best possible service and she went above and beyond our expectations. Dianne's communication skills are excellent. We were out of town during the entire process and Dianne kept in consistent contact with us. She responded quickly to our questions and dealt promptly and effectively with issues that came up during the contract and home inspection process. Dianne's advice and expert guidance through the process made selling our home much easier. We highly valued her opinion and believe that our home sold quickly due to Dianne's experience and expertise. Dianne is responsive, reliable, knowledgeable, intelligent, professional and highly skilled at what she does. She is a top notch realtor and we highly recommend her!
Description of Work: House sale
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
seth S.
11/2013
5.0
real estate agents
+ -1 more
We found Dianne among numerous buyer agents on Angieslist and set up multiple meetings with various individuals. After initial meeting we were definitely comfortable with Dianne being our realtor and would recommend to her to everyone. As fist time home buyers Dianne did a fabulous job explaining the overall home buying process and was patient with us as we decided to wait awhile before buying. Our overall buying process was a little more complicated with a bidding war, rent back etc... but Dianne was there to guide us through the process. Honestly, i was really impressed by all the help she provide when it comes to coordinating the details to buying a house...inspection, titling, survey etc..
Description of Work: Buyer agent
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1
Nick T.
10/2013
5.0
real estate agents
+ -1 more
Dianne Hansen listed and sold my customers home in 2 days for $19,000 above the asking price. This home was listed 2 weeks after a neighbors house 3 doors down went up for sale at $450,000. Dianne immediately called that other listing agent to tell him that they were to low on price for the COMPS she was looking at in the area. The other listing agent disagreed and felt that his price was fair for the market. That house had been remodeled just like her house had been but had a 2 car garage instead of the carport that Dianne's listing property had. This would of typically brought an agent to their knees but Dianne stood her ground on the asking price and sold that property in 2 days for a whopping $19,000 above her asking price. The other property that was 3 doors down, sold 2 weeks after that for $460,000. She was able to make $70,000 more for her client then the other agent did for his client. Needless to say, not all agents are the same. Dianne starts by meeting with her potential clients and reviewing her research and analysis of the current values of neighboring and comparable properties. Then after signing with Dianne Hansen and Keller Williams Fairfax Gateway, she brings in her stager to recommend the right look and order of the property to bring in the most money for the that property.(at no extra charge) She makes sure that when your house is listed, that it is the diamond someone will want immediately. This doesn't mean she's telling you to put a bunch of money into the home to sell it. In fact Dianne and her team are trying to save you big money, while making you bigger money. I'm definitely a sceptic when it comes to realtors and generally feel that they're all over rated and over paid. To many list your property and then disappear so that someone else can sell it. I encourage you to speak with any of her past clients, including myself and see what they think. I know that they all will tell you that she's the best in the business and that if you use anyone else, you're taking a huge chance. We all know realtors but there's no quicker way to lose money then choosing a so called top producer. Anyone can list a house below market value and get a sale quickly. Pick the one that gets you the most for your property! I will continue to recommend Dianne Hansen and her team to all of my clients with confidence. I hope my review helps you make the right decision.
Description of Work: Dianne sold my clients home in 2 days. She has also sold many other homes for clients of mine. I don't recommend anyone else but Dianne Hansen and her team at Keller Williams Fairfax Gateway. She sells fast and for top dollar every time. She's a pleasure to deal with and wastes no time getting your property listed and sold.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Jason B.
10/2013
5.0
real estate agents
+ -1 more
Dianne was terrific to work with selling my house. She had a team of people look at staging and fixing up the house to get it ready to put on the market. My house sold in a week and went for far more than I thought it would.
Description of Work: House sale
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Joseph M.
10/2013
5.0
real estate agents
+ -1 more
Dianne was there every step of the way to get us through the process of buying a new home. She showed us several beautiful homes and when we found the one that we ultimately chose to purchase, she was there to help us every step of the way. She was invaluable in helping us get the contract solidified on the new home, and relentless in all the details of the contract. There were numerous changes as we went back and forth with the sellers, and Dianne was on top of every change. We never had to worry about timetables - she made sure that everything got done well ahead of schedule, which gave us great peace of mind. Dianne found us a wonderful home inspector, who left no stone unturned. She was present for several of the other inspections, too, such as the sewer and pool inspections. She put us in touch with a wonderful loan officer, who was able to give us great advice and also helped us in refinancing our original home as an investment property. Dianne was never too busy to accommodate us - regardless of when we called, she made time to answer our questions and to get together in person if we needed to. Email questions were answered in the blink of an eye! Her many years of experience in the real estate business were evident in how well she managed the entire process. She told us what to watch out for, and was able to provide answers to all of our questions. Dianne Hansen is top-notch and will take great care of your real estate needs.
Description of Work: Dianne provided all services related to the purchase of our new home. She also provided references for refinancing our old home and finding insurance for both homes.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Debra C.
09/2013
5.0
real estate agents
+ -1 more
Laurie Garden was a pleasure to work with. As a first time home buyer the purchasing process was a bit overwhelming and she was always a patient and calming presence during a very stressful time ensuring me that everything would work out. She answered any question I had and worked diligently to find the property that best suited my needs, style, location preferences and price range. She was very knowledgeable about the areas we toured and took time to walk through each room at the homes we viewed to point out positive and negative features to help me make the most informed decision possible. Laurie followed up on everything that the builder, the lender and I needed to do to close on my home. She truly worked on my behalf to find the best property given the short timeline that I was working with and went out of her way to help me change properties when I realized the configuration of the home I had originally chosen with the builder didn't work for me. I would HIGHLY recommend her to anyone looking for a professional, knowledgeable, thorough realtor who is a joy to work with and is willing to go above and beyond to please her clients. She's a gem! I'm now settled in my new home and couldn't be happier. Thanks Laurie :)
Description of Work: Found new home with short move-in timeline and facilitated new build property change with little interruption to closing schedule.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Dianne Hansen
[removed member name] Thank you so much for your review. It was a pleasure to work with you as well. I am so happy to hear that all is well in the new house and I will be stopping by over Thanksgiving week to meet your mom and see your new home with your personal touches. Laurie
DENNIS G.
09/2013
5.0
real estate agents
+ -1 more
We contacted Dianne back in February of 2013 to get a feel for the market as we were on the fence about selling our home. At that time we decided to wait and told Dianne that we would contact her once we were ready to move forward. In late June/early July we contacted Dianne again and after meeting with her and her associate (separate review being done for Mrs. Sapone) we decided to go ahead and place it on the market. We had been prepping for the sale of the house for the past year so the majority of work that would have normally been required on our part, was in fact, already done. Her suggestions for the few things we needed to do were minor and easily taken care of. Within two weeks of that meeting our house was ready to go. The only negative that I originally saw happening was the photos were taken by the realtors. In the past all our houses, when put on the market, were photographed by a professional and then tweaked to ensure the best possible pictures were going out. I was not a fan of the realtor taking the pictures but they assured me it would be more than fine and that the pictures would be wonderful. I'm a big enough person to admit they were right and I was wrong. The pictures turned out great and we had a lot of response to the ad. Dianne suggested we go "live" at ten pm on a Thursday, which we did. By Friday we had one showing scheduled and two on Saturday. The Sunday immediately after was the open house and there was a good showing of people. By Monday night we had a contract on the house. All in all the whole thing went well and Dianne was very careful to make sure our best interests were being looked after. For example, after the inspection my husband and I had agreed to fix the list as it wasn't large, nor were they costly. So we thought. We sent it back to Dianne with our electronic signatures and said sure sure, we'll do it. She kept sending us emails and phone calls asking were we sure - which really annoyed me at first. But then I realized she was asking that for a reason and once we talked it through we realized we didn't want to sign it the way it was written. Had she not been paying attention that could have ended up costing up. As it was though we were able to address what the buyers wanted but in a reasonable way at a reasonable cost. Everyone ended up getting what they wanted. She was very responsive to every phone call and email - and believe me I had a lot of questions and issues during the sale. We would highly recommend Dianne to anyone looking for a realtor that is going to go the extra mile for you.
Description of Work: Dianne was our realtor in the sale in our Alexandria, VA home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Christopher H.
08/2013
5.0
real estate agents
+ -1 more
Laurie was FANTASTIC. She went out of her way to make sure that every detail of the sales process was handled, from the scheduling of cleaners and touch-up for the closing process, to faxing and e-mailing all of the required documentation while I was out of state. Will highly recommend!
Description of Work: Laurie provided a seamless sales process for our home in Ashburn, VA. We were required to move to California before the contract or sale, and Laurie handled all the details and made the process exceptionally simple.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Alejandro P.
07/2013
5.0
real estate agents
+ -1 more
As first time home buyers, we needed somebody that would guide us through the process and who would understand our needs. Dianne not only did all of that, but also gave us her opinion at different point of the process, without interfering in our decisions. She is excellent comparing pros and cons of different properties, which ultimately helped us make the right decisions. She is very professional and punctual. She is an executive person, who takes care of things as they come, including writing emails or filling up paperwork late at night. Dianne was always willing to accommodate her schedule to meet with us, even sometimes after business hours. Because of her experience, she was able to negotiate our offer very well. Our experience was extremely pleasant. We strongly recommend her for anyone in search of their new home
Description of Work: Buyers Real State Agent
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
omid R.
06/2013
5.0
real estate agents
+ -1 more
we were first time home buyers with a bunch of questions and no previous experience . Dianne was the best real state agent we could ask for . she is excellent !
Description of Work: Real state agent .
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
erez R.
05/2013
5.0
real estate agents
+ -1 more
Dianne recently helped us buy a house in Burke, VA. We chose to contact her after reading positive reviews on Angie's list and we were not disappointed. When we originally contacted Dianne we weren't exactly sure where we wanted to be in Fairfax county being that we lived in NJ at the time. She helped us narrow down the area based on our needs (close to transportation) and wants (close to family in the area). She also made it easy for us to look at houses available in these areas using technology that was available to her. Dianne spent our first visits understanding what we were looking for in a house. She didn’t want to waste our time looking at houses that didn’t fit our needs. Dianne also made us aware of the different rules that existed in NJ and VA so we would be prepared when we decided to make an offer. We lived in NJ at the time and Dianne understood that we couldn't be here to look at every house that came on the market. When she saw our new house she knew it would be the perfect fit for us, she visited it first, sent us pictures and suggested that we make a trip down to Virginia. We made the drive that night based on her recommendation, and Dianne was right; it was a great house for us. It was spacious inside and sat on a large tract of land. There were 9 offers on the house but Dianne guided us through the process to make our offer stand out. She understood the bidding environment we were in and used her knowledge of the market to help us offer an amount that would win the house but not have us over pay. Dianne was with us every step of the way through closing and even after we bought house. She helped us find a local handy man and a stager providing live-in staging to help us set up our house. Dianne really took great care of us and I would highly recommend her to anyone looking for a house.
Description of Work: Dianne recently helped us buy a house in Burke, VA. We chose to contact her after reading positive reviews on Angie's list and we were not disappointed. When we originally contacted Dianne we weren't exactly sure where we wanted to be in Fairfax county being that we lived in NJ at the time. She helped us narrow down the area based on our needs (close to transportation) and wants (close to family in the area). She also made it easy for us to look at houses available in these areas using technology that was available to her. Dianne spent our first visits understanding what we were looking for in a house. She didn’t want to waste our time looking at houses that didn’t fit our needs. Dianne also made us aware of the different rules that existed in NJ and VA so we would be prepared when we decided to make an offer. We lived in NJ at the time and Dianne understood that we couldn't be here to look at every house that came on the market. When she saw our new house she knew it would be the perfect fit for us, she visited it first, sent us pictures and suggested that we make a trip down to Virginia. We made the drive that night based on her recommendation, and Dianne was right; it was a great house for us. It was spacious inside and sat on a large tract of land. There were 9 offers on the house but Dianne guided us through the process to make our offer stand out. She understood the bidding environment we were in and used her knowledge of the market to help us offer an amount that would win the house but not have us over pay. Dianne was with us every step of the way through closing and even after we bought house. She helped us find a local handy man and a stager providing live-in staging to help us set up our house. Dianne really took great care of us and I would highly recommend her to anyone looking for a house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$600,000
Robert G.
04/2013
5.0
real estate agents
+ -1 more
Dianne Hansen came highly recommended by neighbors and friends. We could not have been more pleased with her work, which went above and beyond on numerous occasions. When we first met to discuss the property, her efforts were focused on helping us make the difficult decision of whether to sell the property or rent. There was no pressure to put the property up for sale, and Dianne even gave us a referral to a rental agent so that we could study the financials of both options. It was all about what was best for the seller, rather than the sales agent. When we decided to sell, Dianne then swung into action to help us quickly sell the property for top dollar with a minimum of effort on our part. Her recommendations on pricing, staging, and showing the property were first-rate, and she coordinated most of the work required to prepare the home for a spotless open house. All of her work paid off for us, as we signed a full-price, no-contingency contract after only 10 days. The fact that the selling price was significantly above the comparables speaks volumes about Dianne's knowledge of the real estate market in Northern Virginia. Her work didn't stop with the signing of the contract. She continually provided updates (i.e. appraisal, necessary documents, settlement requirements), and she even helped us arrange for the removal of unwanted personal belongings prior to closing. Through the entire process, everything was conducted professionally, with a smile and an approach to her work that said "Don't worry about anything, I've got it all taken care of." Dianne made the entire process about as smooth as a real estate transaction can be. We would absolutely recommend Dianne Hansen if you are in need of a great realtor in Northern Virginia.
Description of Work: Seller's realtor for a condo in the the Northern Virginia area.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$16,000
Debi J.
04/2013
5.0
real estate agents
+ -1 more
She is very professional and polite. She listened to questions and gave me some information i would of never of thought of.
Description of Work: I was looking for a new apartment in the area and she gave some good pointers and where to look even though she knew I wasn't going to hire her.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Terence B.
01/2013
5.0
real estate agents
+ -1 more
She motivated us to do the repairs necessary to stage the house in a way that was attractive for a buyer. Dianne went the extra mile to help us out. She recommend reliable contractors & movers as well as assisting us in selling the house while we were living in a different state.
Description of Work: Dianne, helped us sell our home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$47,000
Robbie J.
12/2012
5.0
real estate agents
+ -1 more
Dianne listened to what i was looking for and my price range. She stayed within those guidelines. I never felt pressured or rushed. She was there for each step i the buying process and explained everything to me. I really enjoyed her upbeat attitude.
Description of Work: Dianne assisted me in looking for a condo. I wanted a specifice area and size. And she found exactly what I had in my mind.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Denise W.
12/2012
5.0
real estate agents
+ -1 more
Dianne walked me through the entire home sale process and there was no pressure at any time. She was helpful the whole way. I'm an engineer so I appreciated her data-driven approach supplemented by her knowledge of the emotions that go into home sales. She spent a lot of time going into other homes that came on the market before I put mine on to see how they were staged, what kind of shape they were in etc. This was not only for getting my house ready but also for providing info to the appraiser once I got an offer, to make sure the appraisal came in where it should. She provided some of her own furniture to help stage my house so it would look as good as possible. There was a lot more to selling a house than I realized and I was glad to work with Dianne. I had the misfortune of having closing scheduled for the day Hurricane Sandy hit, which caused closing to be delayed, and caused more paperwork/headaches. Her assistance didn't stop at the closing either, she followed along afterwards to make sure my escrow made it back to me and overpayment of my county taxes due to the title company collecting them even though the mortgage company had already deducted it from escrow.
Description of Work: real estate services for selling my townhouse, including working working with a staging specialist that she hired
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$10,000
Barbara M.
11/2012
5.0
real estate agents
+ -1 more
Working with Dianne was a pleasure!! She is extremely knowledgable and thorough! She explained absolutely everything along the way, and was especially helpful when the home inspection was conducted, resulting in follow up action items to be taken. I somewhat panicked when I read the report, but Dianne assured me the inspection notes were very common, and there were actually just a few things we needed to address. Dianne is just such a pleasant person to work with. I felt extremely fortunate that my condo renovation contractor recommended Dianne to me,
Description of Work: Dianne did so much more than we expected. For starters, she brought in a stager who recommended a number of things to make my condo stand out. Dianne provided a number of her own items for the staging, and the condo went from being simply a beautifully renovated unit to saying "Yes! I want to Live HERE!" Dianne also made a number of trips out to the condo when follow up work was required. This was certainly above and beyond what we would have expected an agent to do.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Shelly C.
10/2012
5.0
real estate agents
+ -1 more
The process went so smoothly... we'd definitely work with Dianne again.
Description of Work: My husband and I were relocating to Fairfax from Houston and knew that I wanted to buy a home in the Vienna area, but we were undecided as to whether we should build a new home or buy an existing one. We met Dianne and instantly felt like we'd found a partner. Dianne understands the Northern Virginia area very well and was a great sounding board for the two of us. We'd recently remodeled our kitchen in Houston, so we shared photos with Dianne, and she was able to guide us towards homes that had the "look" we had come to love in our previous homes. She went the extra mile to learn about us as a family, which made it easy for her to find the right home and location for us. Dianne is so smart, patient, and had a good sense of when to add an objective comment to nudge us the way we needed to go. Dianne is also very familiar with the expectations (schedule, quality, extras, permitting, etc.) that come along with purchasing a home directly from a builder, and she made the process seem very easy.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Kenneth S.
09/2012
5.0
real estate agents
+ -1 more
As I said above, Dianne Hansen goes above and beyond a normal realtor's duties. She has a glowing personality and she is extremely sharp and knowledgeable about the northern Virginia area and is tough when you need her to be (i.e. standing ground during negotiations). I would recommend her to anyone looking to buy or sell a house (I have already and will continue to do so). Thank you Dianne and keep up the excellent work.
Description of Work: Dianne Hansen was our real estate agent this summer. First, my wife and I met with her to give her an understanding about what we were in the market for. Once this happened, Dianne provided us with her wealth of knowledge about the real estate market in Northern Virginia. Next, Dianne not only provided a daily updated email with new and current listings in our price range, but she would give us tips about how to read what we were looking at when viewing an online listing. Once we got a better idea of what we were looking for in terms of size and location, she took us on as many tours as we could handle. Please note, we picked the houses we wanted to see (not vice versa). Her knowledge about houses in general blew us away. She never tired, she was never pushy, and she maintained a wonderfully positive attitude even when we would get frustrated. We finally found the house we liked the most and Dianne helped us during the bidding process, the inspection (which she fully attended), the final negotiations up until the day of closing and sat right next to us during the closing. We are first time home owners and it was an amazing first experience with a realtor. She even has made herself available to us if we have questions even though it's been months since the closing. Dianne Hansen puts the REAL in realtor. She is a real person that just understands what you want.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Gregg D.
09/2012
5.0
real estate agents
+ -1 more
Thanks to the advice and services of Realtor Dianne Hansen, we were able to sell our three-bedroom, single-family house in a down market for $8,000 above its appraised value. With her comprehensive knowledge of the Northern Virginia real estate market and the latest technology and resources, she took what might have been a daunting process and made it intelligible and effective. Best of all, she kept us informed of our options and legal requirements every step of the way. She was always responsive, did what she said she would do, and became a knowledgeable friend we could count on. The process began when we found her on Angie?s List. She provided references we could call to get feedback from clients who had worked with her in the past. They were uniformly complimentary, assessments that proved entirely justified. She came to our initial meeting armed with research on what comparable properties were selling for in our neighborhood, presented several options ranging from conservative to aggressive for setting a realistic sales price, and laid out in clear detail exactly what to expect in the way of closing costs for each potential asking price. After a tour of the property, she gave us candid but considerate advice on what we should do to prepare our house to sell at the slightly aggressive price we decided on. Out of her own pocket, she retained a design consultant to advise us about staging the property for maximum appeal. She even loaned us several pieces of furniture and accessories to enhance the impression potential buyers would take away from their visits to the house. Among the suggestions we received from Dianne and the staging professional were recommendations to upgrade the laminate kitchen countertops with granite, paint the kitchen cabinets, install new sinks and faucets, and replace the outdated refrigerator with a stainless steel model popular with prospective buyers. These were expenses we had not anticipated, but Dianne was able to recommend craftsmen who did the work effectively at the lowest possible cost. In fact, this turned out to be one of Dianne?s greatest assets ? having access to trusted tradespeople we could work with ? from handymen to cleaning persons to someone who could remove unwanted furniture after the buyers? final walk-through. We had moved to our new house out of state by this time, and Dianne made a point of checking on the progress regularly and sending us photos documenting the work being done. She also made sure the tradesmen submitted proper invoices in a timely manner. The various investments of several thousand dollars in upgrades and fixes turned out to be well worth the costs and paid off handsomely at settlement. If you hire Dianne as your Realtor, as we strongly recommend you should do, we think you?ll be well served to take her advice in such matters. As might be expected, we were on a tight timeline to make these preparations and get the house on the market. With Dianne?s help, we were able to get everything done in time for the open house. With us being away, Dianne handled all the details of organizing, advertising, and executing the open house. She prepared a handsome brochure with professional quality photos she took of our property to post on the various internet real estate sites and give to visiting prospects. Ultimately, Dianne held two open houses, which resulted in four offers in less than two weeks. Using her experience and contacts, she was able to advise us not only on which offers were best in terms of price and what the various buyers were asking for, but she was also able to give us insights on the capacity of the various prospects to obtain the necessary financing and execute the purchase. As we settled on the most suitable buyers and the right terms of sale, Dianne walked us through all the numerous contingencies, ensuring we understood everything and were protected every step of the way. Using up-to-date technology, she helped us execute all the paperwork easily and efficiently, even though by then we were in our new house out of state. In less than three months, all the preparations were completed, documents signed, contingencies retired, and the sale closed right on schedule. Officially, this constituted the end of the service we had retained Dianne to perform, but she didn?t just move on. She stayed in touch, working with the title and escrow company and communicating with us to ensure our mortgage was properly paid off and the remaining proceeds of the sale arrived in our checking account. As a final service, Dianne went out of her way to recommend and introduce us via e-mail to several Realtors in south Florida, where we were beginning to look for a second home. Buying and selling a home can be a frustrating and exhausting process. Our Realtor made our experience as painless as possible and ultimately highly rewarding. We sold our house at a top price and above the bank?s appraisal, but perhaps equally important, we felt we had found a new friend in Dianne Hansen. If you?re looking for a Realtor in northern Virginia, you couldn?t do better.
Description of Work: Served as our Realtor in the sale of our house in Reston VA.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$12,000
Lisa O.
07/2012
5.0
real estate agents
+ -1 more
We met Dianne after an unpleasant experience with another realtor. We had decided to do house hunting on our own, using tools like Trulia and Zillow. We went to open houses and called numbers on signs. We found her because we wanted to see a specific house. She showed up and showed us the house. After that, she continued to suggest really good potential properties and our position softened on realtors. The DC Metro and Northern VA market was very different from the Boston one. So it was smarter for us to work with someone as knowledgeable as Dianne. We had a lengthy list of requirements as well. And I have to say that we found the best house for what we were looking for. It was high and dry during a bad rain. Our street turned into a river, but the basement remained dry just as we had hoped for and needed. We love our neighborhood. And we are still pleased with the house. Sometimes, you don't find the horrors until after you move in. Dianne suggested a great home inspector so we did not have many unpleasant problems we didn't already know about. We were most grateful for Dianne's services during the offer and closing phases of the purchase. She did an outstanding job of coordinating all of the inspections. We liked all of the people she suggested. She reminded us of all of our deadlines with ample time to respond. Although we had great credit scores and almost no debt, the loan process was complicated. Dianne did a great job of facilitating all of the extra property and real estate information the bank demanded. She followed up on fixes and repairs the sellers were obligated to do. And she helped us negotiate the last of the issues at the closing. We came away from the closing both grateful and impressed by the level of service we received from Dianne. We wouldn't hesitate to hire her again or to recommend her to our friends. She made a difficult move bearable. When we compare our experience with the experiences of our friends and peers who moved recently, Dianne did a much better job. Truly, we were very lucky to have found someone as good as Dianne who provided the level of service and expertise she provided. If you work with her, you'll get to hear her signature call: "Keller Williams...." when she opens the door. We still joke about that because it feels strange to enter a new home without hearing that. So we say it instead.
Description of Work: Dianne provided real estate services. We were buyers. So she assisted us in locating and purchasing a new home. After trying out several realtors recommended to us, we found Dianne. She is the absolute best and we were lucky to have found her. We were buyers involved in a government relocation. Dianne's integrity was head and shoulders above the others, as was her professionalism and her commitment to quality service. Her outstanding market knowledge saved us significant amounts of time and helped us make smarter choices. Her comparable analysis was the best of the other realtors as well. Comprehensive, current, and containing a wealth of information. Dianne also has a link for every occasion. Want to know about crime? Bad dogs? Floods? Good restaurants? Home inspectors? Pest Controllers? Dianne has a link for that. We moved from the Boston area so really appreciated her links and referrals. Her technical savvy is a huge asset. Our seller was already working in California. Electronic signatures meant that we didn't have to wait for the seller to return home to work the deal. Dianne would be the absolute best for cross-country and international moves because she doesn't fear the technology that makes those moves possible. Some of the other realtors, not so comfortable with technology, will take much longer to facilitate the deal. Great houses go fast, so speed matters. Dianne is very responsive. She returns phone calls quickly and answers email and text messages right away. Dianne is very friendly, so is fun to work with. This was a forced government relocation for us and my husband's schedule was often difficult to work with. Our stress levels soared due to the politics involved in my husband's job. Dianne was understanding, flexible, and persistent. She listened to feedback and did her best to find relevant properties. It took a while for us to select a neighborhood. So we saw many more houses than most of our peers. Although I was a former banker, I've never seen so many documents and forms in one place in my entire life. The closing was a bit overwhelming. Dianne made that mountain of paperwork go quickly and efficiently. She was able to explain how the process would work and what all of those papers did and meant. If she didn't know the answer to a question, she always got back to us with the answer, a link, or a referral. She did a fabulous job. She even followed up with us after the sale to answer any questions. We had a few extra questions for the sellers after the closing. Dianne facilitated those answers as well. I can't think of a single issue or problem we had that Dianne wasn't able to help us solve. We couldn't have asked for better service. Note: Dianne's fees were covered as part of a standard real estate agreement. She would have split the commission with the seller's realtor.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Nick T.
04/2012
5.0
real estate agents
+ -1 more
Dianne is a true miracle worker. She seemed to know everything there was about selling our home. She was with us every step of the way and kept us informed of all the people who looked at our home. She called realtors back after a showing and asked how people felt about the home. Dianne also had a real photographer to take pictures of our home and they looked great. It's funny because when we were done getting our house ready to sell it looked like a house that I always wanted. She held 2 open houses in 2 weeks and our house sold for asking price the third week. We were very impressed with Dianne and know you won't be disappointed when you choose her. She really was a life saver because we felt overwhelmed and had little time to concentrate on preparing for the sell. We're very grateful to Dianne and appreciate all her hard work.
Description of Work: Dianne was our realtor for our home in Fairfax VA. She came highly recommended from a friend who had used her to sell their house last year. Choosing a realtor in the past was always a gamble, so it was nice to get a good referral from a friend. We met with Dianne and instantly knew she was the realtor for us. She showed up on time, asked all the right questions and then went beyond just being a typical realtor. She had a list of people who offer reduced pricing for services we would need to get our house ready for the market. This saved us several thousand dollars. She was extremely knowledgable and actually got more for our home then we thought we would get. We were very pleased throughout the process and highly recommend her for buying or selling a home.
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Service Categories
Real Estate Agents
FAQ
Dianne Hansen is currently rated 5 overall out of 5.
Sunday: 12:00 PM - 7:00 PM
Monday: 10:00 AM - 9:00 PM
Tuesday: 10:00 AM - 9:00 PM
Wednesday: 10:00 AM - 9:00 PM
Thursday: 10:00 AM - 9:00 PM
Friday: 10:00 AM - 9:00 PM
Saturday: 10:00 AM - 7:00 PM
Dianne Hansen accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,PayPal,Visa
No, Dianne Hansen does not offer free project estimates.
No, Dianne Hansen does not offer emergency services.
No, Dianne Hansen does not offer warranties.
Dianne Hansen offers the following services: Home buying & selling expertise. If you are thinking of selling but would prefer to hand over the keys & start your new life...we do it all. We have contractors who will renovate at their expense getting paid at settlement. We manage the entire process & GET IT SOLD for TOP $. If you are looking for a home in a competitive market, we can help you write a winning offer. Our Experience will help educate you to make the best Real Estate decisions possible. Integrity, Knowledge, Quality!
We don't buy houses - but we work with excellent vendors to renovate/repair/clean-out and stage your home with no up front costs, no payments until settlement.
Contact information
3050 Chain Bridge Rd Suite 105 Suite 105, Fairfax, VA 22030