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CroppMetcalfe

Heating and Air Conditioning, Plumbing, Water Heaters,

About us

CroppMetcalfe was founded and established in 1979 by Mitchell Cropp, and has remained a family owned business by Mitchell and his sons ever since. CroppMetcalfe's mission has always been to provide the ultimate in total comfort systems for your homes and businesses.

Business highlights

45 years of trusted experience
Emergency Services Offered

Services we offer

Air Conditioning, Heating, Plumbing, Pest Control, Home Performance, Security Systems, & Service Agreements.

Amenities

Warranties
Yes
Senior Discount

0%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.3540 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
65%
4
13%
3
8%
2
6%
1
8%


Rating CategoryRating out of 5
quality
4.4
value
4.0
professionalism
4.4
responsiveness
4.4
punctuality
4.5
Showing 401-425 of 540 reviews

Richard F.
03/2020
5.0
heating & air conditioning/hvac
  + -1 more
It was great.
Description of Work: HVAC
Rating CategoryRating out of 5
Yes, I recommend this pro

Lorraine C.
08/2018
5.0
plumbing
  + -1 more
All went so well. They were great.
Description of Work: New kitchen faucet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

James F.
06/2018
5.0
plumbing
  + -1 more
It went very well.
Description of Work: They cleared a kitchen drain.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

James L.
02/2018
5.0
heating & air conditioning/hvac
  + -1 more
the service went very well
Description of Work: new heating and air conditioning system installation

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Christine R.
09/2017
5.0
plumbing
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Tom C.
09/2017
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Guy J.
09/2017
2.0
appliance repair, heating & air conditioning/hvac
  + 0 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
2.0
value
1.0
professionalism
2.0
responsiveness
3.0
punctuality
2.0


Sonia S.
08/2017
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: They did an air conditioner tune up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Joe F.
08/2017
5.0
heating & air conditioning/hvac
  + -1 more
I would use them again.
Description of Work: Under Service Contract Service

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

George Q.
05/2017
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lauren G.
05/2017
3.0
heating & air conditioning/hvac
  + -1 more
Never showed
Description of Work: AC united moved and checked.
Rating CategoryRating out of 5

janet T.
04/2017
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Jane C.
04/2017
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Marc A.
04/2017
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: It was a routine maintenance service. They are under contract every year.
Rating CategoryRating out of 5
Yes, I recommend this pro

Joan A.
03/2017
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: ..
Rating CategoryRating out of 5
Yes, I recommend this pro
$300

Scott H.
02/2017
5.0
plumbing
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$274

Michael C.
02/2017
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: They did inspection.
Rating CategoryRating out of 5
Yes, I recommend this pro

09/2005
5.0
heating & air conditioning/hvac
  + -1 more
THEY DID A EXTRAORDINARY JOB. THEY EXCEEDED COMING OUT BOTH TIMES IN A FASHIONABLE TIMELY MATTER. THEY DUE YEARLY MAINTENANCE ON BOTH HEATING AND AIR.
Description of Work: REPAIRED AIR CONDITIONING.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

09/2005
4.0
heating & air conditioning/hvac
  + -1 more
THEY CAME AND CHECKED OUT OUR CENTRAL AIR CONDITIONER. IT WORKS FINE, WE HAVE NEVER HAD ANY PROBLEMS WITH THEM. I AM VERY SATISFIED. I WILL HAVE THEM DO MY FURNACE THIS WINTER.
Description of Work: YEARLY MAINTENANCE ON AC.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

CHRISTINE P.
09/2005
5.0
heating & air conditioning/hvac
  + -1 more
THIS COMPANY WAS VERY PROMPT, PROFESSIONAL, AND COURTEOUS. I HAVE BEEN DOING BUSINESS WITH THEM FOR YEARS. THIS COMPANY IS THE ONLY ONE I WILL DEAL WITH.
Description of Work: FIXED AIR CONDITIONER.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

09/2005
1.0
heating & air conditioning/hvac
  + -1 more
THEY DID NOT FULFILL THE CONTRACT I HAD WITH THEM. THEY NEVER SET AN APPOINTMENT WITH ME AND THEY NEVER RETURNED MY CALLS. THEY HAD THE NERVE TO SEND ME ANOTHER CONTRACT FOR THE FOLLOWING YEAR.
Description of Work: THEY WERE SUPPOSE TO SERVICE MY AIR CONDITIONER.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
4.0
punctuality
4.0

$400

09/2005
5.0
heating & air conditioning/hvac
  + -1 more
I HAVE A FANTASTIC PACKAGE THAT INCLUDES FREE REPAIRS AND SERVICING. I LIKE THAT THEY ARE QUICK TO EXPLAIN WHAT IS WRONG AND WHAT I CAN DO TO PREVENT HAVING IT HAPPEN AGAIN. I HAVE NOT BEEN ABLE TO STUMP THEM WITH ANY OF MY QUESTIONS.
Description of Work: AIR CONDITIONER REPAIR.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

08/2005
4.0
heating & air conditioning/hvac
  + -1 more
THE EXPERIENCE WA S A GOOD ONE. SEVERAL HOME ENERGY SPECIALISTS CAME TO HELP ELIMINATE DUST PROBLEM AND SOLVE PROBLEM OF LACK OF AIR FLOW ON TOP FLOOR.
Description of Work: SALE AND INSTALLATION OF A NEW HVAC SYSTEM. SEALING OF LEAKS IN ATTIC AND EDGES OF HOME.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,800

MAGGIE D.
06/2005
5.0
heating & air conditioning/hvac
  + -1 more
OUR EXPERIENCE WAS POSITIVE, THEY WERE HONEST AND CHEAPER THAN OTHERS. WE WOULD DEFINITELY USE THEM AGAIN, THEY'RE KNOWLEDGEABLE ABOUT THEIR PRODUCTS.
Description of Work: WE BOUGHT OUR HEATING AND COOLING UNIT FROM CROPP METCALFE. WE ALSO HAVE THEM COME AND DO MAINTENANCE ON THE UNIT, INCLUDING CLEANING AND TESTING. THEY ARE PROMPT AND KNOWLEDGEABLE.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

SAMUEL G.
12/2004
4.0
air duct cleaning
  + -1 more
THEY REMOVED ALL REGISTERS AND AIR RETURN GRATES. THEY CLEANED THE SUCTION DUCTS AND REPLACED GRATES AND REGISTERS WITH SOME DAMAGE BEING DONE TO THEM IN THE PROCESS.
Description of Work: CLEANED DUCTS OF OUR HOUSE.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$353

Contact information

8421 Hilltop Rd, Fairfax, VA 22031

https://www.croppmetcalfe.com/fairfax/

Service hours

Sunday:
12:00 AM - 11:30 PM
Monday:
12:00 AM - 11:30 PM
Tuesday:
12:00 AM - 11:30 PM
Wednesday:
12:00 AM - 11:30 PM
Thursday:
12:00 AM - 11:30 PM
Friday:
12:00 AM - 11:30 PM
Saturday:
12:00 AM - 11:30 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
Yes
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
No
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Plumbing,
Water Heaters,
Air Duct Cleaning,
Drain Cleaning,
Pest Control,
Appliance Repair,
Electrical,
Wells and Pumps,
Natural Gas Lines,
Handyman Services,
Drain Pipe Installation

FAQ

CroppMetcalfe is currently rated 4.3 overall out of 5.

Sunday: 12:00 AM - 11:30 PM

Monday: 12:00 AM - 11:30 PM

Tuesday: 12:00 AM - 11:30 PM

Wednesday: 12:00 AM - 11:30 PM

Thursday: 12:00 AM - 11:30 PM

Friday: 12:00 AM - 11:30 PM

Saturday: 12:00 AM - 11:30 PM

CroppMetcalfe accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, CroppMetcalfe does not offer free project estimates.
Yes, CroppMetcalfe offers eco-friendly accreditations.
Yes, CroppMetcalfe offers a 0% senior discount.
Yes, CroppMetcalfe offers emergency services.
Yes, CroppMetcalfe offers warranties.
CroppMetcalfe offers the following services: Air Conditioning, Heating, Plumbing, Pest Control, Home Performance, Security Systems, & Service Agreements.

Contact information

8421 Hilltop Rd, Fairfax, VA 22031

https://www.croppmetcalfe.com/fairfax/

Service hours

Sunday:
12:00 AM - 11:30 PM
Monday:
12:00 AM - 11:30 PM
Tuesday:
12:00 AM - 11:30 PM
Wednesday:
12:00 AM - 11:30 PM
Thursday:
12:00 AM - 11:30 PM
Friday:
12:00 AM - 11:30 PM
Saturday:
12:00 AM - 11:30 PM