Costco - Fairfax

Auto Tires, Eye Care - Optometry, Eye Care - Optical Sales & Repair,

About us

Additional DBA - Costco Wholesale Corp. Additional phones - (703) 332-3202, (703) 332-3201, (703) 802-1229, (703) 802-1229,

Business highlights

39 years of trusted experience

Services we offer

Food, hearing aids, optical, pharmacy, photo & tire.

Reviews

4.771 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
72%
4
24%
3
4%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.9
professionalism
4.8
responsiveness
4.9
punctuality
4.8
Showing 1-25 of 71 reviews

Thomas H.
09/2017
5.0
car tires
  + -1 more
I was very happy with them and the tires. They include so much extra over the tires; road hazard warranty and tire rotation. They have been pretty good about getting things done with me. They sell an excellent, quality, tire. Two years ago, I was in the dealer, and my car failed inspection for tires. I had a tire that was bad and didn't know it. The dealer said they would match any price in the area, but Costco, so that's where I went.
Description of Work: I got my tires from them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$935

Roland W.
09/2017
5.0
car tires
  + -1 more
They were on sale. We liked it, the car sounds better.
Description of Work: We had to have 4 new tires.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

JUDITH K.
08/2017
5.0
garage doors
  + -1 more
It was fine. They contracted out, I don’t know the name of the company I forget, but it was all under Costco. Costco stands behind, pretty strongly. We get better deals through Costco. I think they are very good with their providers and get good providers. They stand on top of them. We’ve had better luck with Costco.
Description of Work: Replaced a garage door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ann H.
05/2017
5.0
auto repair
  + -1 more
They are easy to work with and nice.
Description of Work: They give 10% discounts to a lot of the auto services.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

V B.
01/2017
5.0
car tires, garage doors
  + 0 more
The crew was professional and installed the doors in the time frame as noted on the estimate.
Description of Work: I purchased two (2) new garage doors.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,900

WILLIAM R.
03/2016
5.0
car tires, eyeglass repair, optometrist
  + 1 more
.had my eyes examined and bought new glasses. the the quality and value were very good. the selection to choose from was not real big but it was satisfactory
Description of Work: this is a warehouse retail type facility. the only services i have had done in the past were for eye glasses and the service was very good.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$100

Diane B.
02/2016
5.0
car tires
  + -1 more
Quality. I had turned in 3 to be converted. Two arrived within a reasonable time. The reel to reel didn't and so I forgot about it. Two years later this past month Costco called to ask if I would collect it.
Description of Work: Converted reel to reel and VCR to DVD. Performed by a 3rd party contractor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$0.01

John R. T.
09/2015
4.0
optometrist
  + -1 more
If I have to go back because the glasses are not right. The item was fine but I don't think he has done it accurately. The doctor was fine. I would get it done at a regular optometrist's office. The optometry department is only open in certain hours. It has never worked out.
Description of Work: For eye doctor, I go to Costco in Fairfax.

Rating CategoryRating out of 5
punctuality
5.0


Joe Z.
12/2014
5.0
auto repair, car tires
  + 0 more
The service is good, they are honest, and they do whatever they claim to do. It is not the cheapest, but the quality is very good.
Description of Work: I used CostCo. I used them a couple of weeks back for maintenance. I bought my tires there, so they cover the tire rotation and road hazard.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Charles K.
07/2014
5.0
garage doors
  + -1 more
Had two garage doors and one garage door motor replaced by Door Pro America through Costco. In general I am pleased with the results. A snow storm intervened the scheduled day, so the installation was rescheduled. The technician showed up when scheduled with all necessary equipment. he installed the garage doors professionally and in a timely fashion. The doors themselves seem sturdy and I am pleased with them. The salesman walked me through the decisions in an honest and forthright fashion. Only two points were missed. One that went for my advantage and one that went to my disadvantage. To my advantage was that the doors included struts was not mentioned. Many other firms charge for struts. That was to my advantage. To my disadvantage was the confusion on garage door openers. I had replaced one motor a few years before and was going to keep it. The old motor was from the same company as the new motor. However, I did not realize that the motor company had changed their garage door openers. And made the openers incompatible. However, the garage door motor company did have another model opener which worked on both doors. Had I realized this sooner, I could have possibly arranged to acquire the appropriate door opener models. Otherwise, as of this writing, I am fully happy with the garage doors and the support I received from both CostCo and Door Pro America.
Description of Work: Rpleaced two garage doors and one garage door opener motor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,250

Willy & Gary S.
04/2014
5.0
tv sales
  + -1 more
Their prices are good, that is why I shop there. Their customer service is good and they have a fine selection. Sometimes their check-out lines are long.
Description of Work: We belong to Costco and we shop there all the time. The last time I bought a TV.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0

Yes, I recommend this pro
$900

Robert K.
04/2014
5.0
eyeglass repair
  + -1 more
Everything we get there is been good. One time my doctor gave me the wrong prescription wherein Costco made the glasses and they found it was a wrong prescription so they made them over without charging me extra. I always had good luck with them and we also get a lot of our food there. I didn't have to wait longer. They are always good and nice so there's no problem.
Description of Work: I get my glasses from Costco - Fairfax and we've been going there since my son who is now 46 went to college.

Rating CategoryRating out of 5

Yes, I recommend this pro

Joe F.
03/2014
5.0
car tires, pharmacy
  + 0 more
All items were in stock and prices, including if on sale, were clearly marked. Checkout was quick and easy. The new gas pumps are much cheaper and very well designed for easy access.
Description of Work: Regularly use Costco for groceries and prescriptions.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$625

Charlotte W.
12/2013
5.0
car tires
  + -1 more
Great. We had previously purchased four tires for our Yukon. We got a very good price. We had price-shopped this expenditure and Costco was by far the best. Along with the tires, Costco gives you a road hazard guarantee. We got a puncture in one of the tires, took it back to Costco and two hours later got a brand new tire for $20.00.
Description of Work: Tire had a puncture.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Rebecca H.
09/2013
3.0
car tires
  + -1 more
The tires were so expensive! Also I had to replace one of the within five months from getting a new one put on. Not worth the high cost
Description of Work: I needed new tires

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0


Richard A.
09/2013
4.0
auto repair
  + -1 more
Brought my car on Friday morning (approx 9am.) Parked in side lot in front of garage. For some reason there appeared to be only 1 person working desk. Waited about 10 - 15 minutes while a couple of other people that were ahead of me were assisted. I provided my car info to the salesperson and was given a few different tire replacement options. Salesperson did a good job of explaining the different tire types and the pros / cons of the different ones. Be aware that no matter which tire(s) you get there is an additional "tire mounting" fee. Was told it would be a 4 - 5 hour wait to get the job done. Due to necessity I was willing to wait, but I was able to leave car (got a ride.) I was contacted around 3:30 pm the the car was ready. Overall a good experience and value and I would recommend them/
Description of Work: New tires for my car

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

george C.
09/2013
5.0
auto repair, car tires
  + 0 more
Besides from the fact that people start lining up in the store 2-3 hours before the shop opens up, everything was great. The tires drive great. Further, the warranty was excellent and the price is cheaper than the price I get from my usual auto service shop. And I can shop at Costco while I'm waiting for the work to be done.
Description of Work: replace new tires

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Cynthia A.
06/2013
5.0
car tires
  + -1 more
The tires were available and the appointment took less time than I had expected! I had forgotten my cell phone, though, so I didn't know they were done early. That was my fault, and I'll remember to have the phone with me. When I got it, I had a message that the tires were on and my car was ready to go!
Description of Work: My tires were very bad, and I needed new ones.

Rating CategoryRating out of 5
quality
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kathleen W.
05/2013
5.0
eyeglass repair
  + -1 more
I dropped off my prescription and they had a great selection of frames and they filled my prescription and I am happy. They guy in the optical department was very nice and very professional. I liked him a lot, he was personable. He was easy to talk to and reasonable. When I came back to pick up my glasses, he was there and he fit them to my face. It went very well, it was a good experience.
Description of Work: I used Costco - Fairfax for eye glasses.

Rating CategoryRating out of 5

Yes, I recommend this pro

Robert B.
04/2013
4.0
Costco - Fairfax were a really good price. The tires were Michelin and their charge included nitrogen filling and rotation in 6 months. Other places charge extra for the nitrogen and rotations. I did have to wait awhile for the work to be done.
Description of Work: Costco - Fairfax supplied and fitted tires.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Jack K.
04/2013
4.0
car tires
  + -1 more
Their price is outstanding, because it is low. However, you may have to stand and wait there a little longer.
Description of Work: My wife purchased auto tires for three of our vehicles from Costco - Fairfax.

Rating CategoryRating out of 5
quality
4.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Stephen D.
04/2013
3.0
hearing aids
  + -1 more
After receiving a complete medical examination and hearing test at Johns Hopkins, I went to Costco in Annapolis as it was the only store in the vicinity shown on the Costco website as having hearing aid services. After I travelled over sixty miles to go there, I found that it would take more than a month to be seen. I was also informed that the information on their website was incorrect and that two other nearby stores did have hearing aid services after all. I contacted both of those stores and learned that they were severely under staffed and that the waiting period for just fitting a new hearing aid could be more than one month. I gave up.
Description of Work: I had already gotten a full medical evaluation and test of my hearing showing I need hearing aids. Based on Costco's reputation for low prices, I attempted to make an appointment for fitting a hearing aid. Unfortunately, their staff was only one person and the possibility of my getting an appointment was virtually non-existent so I gave up.

Rating CategoryRating out of 5

Yes, I recommend this pro

Keith B.
02/2013
5.0
car tires
  + -1 more
My tire popped because my husband got too close to the curb and they replaced it for free, five months after we got them replaced. If I take my car into them they will stop everything they are doing and fill my tires. The sensor got broke but they didn't replace, I felt they should have but they replaced the tire for free.
Description of Work: I got four tires replaced at Costco.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Michael M.
02/2013
4.0
car tires
  + -1 more
I think the quality and price are good. They were running a special at the time. The only thing there is you do have to wait, you have to stand in line and or you got to get their super early. I would use them again.
Description of Work: I used Costco for wheels and tires two months ago.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$475

QUINTIN M.
01/2013
5.0
optometrist
  + -1 more
See above; very pleased with service.
Description of Work: To obtain new glasses, the technician was excellent and very well informed concerning the available glasses and the lenses. COSTCO lived up to their guarantee; when there was a problem with the glasses 4 months later they replaced the frames at no charge.

Rating CategoryRating out of 5
punctuality
5.0

Yes, I recommend this pro
    • 1(current)
    • 2
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Contact information


Service hours

Sunday:
10:00 AM - 6:00 PM
Monday:
10:00 AM - 8:30 PM
Tuesday:
10:00 AM - 8:30 PM
Wednesday:
10:00 AM - 8:30 PM
Thursday:
10:00 AM - 8:30 PM
Friday:
10:00 AM - 8:30 PM
Saturday:
9:30 AM - 6:00 PM

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Auto Tires,
Eye Care - Optometry,
Eye Care - Optical Sales & Repair,
Garage Doors,
Eye Care - Ophthalmology,
Auto Service,
Appliance Repair,
Pharmacies,
TV Sales,
Buying Services,
Film Developing,
Ear Nose & Throat - Hearing Aids

FAQ

Costco - Fairfax is currently rated 4.7 overall out of 5.

Sunday: 10:00 AM - 6:00 PM

Monday: 10:00 AM - 8:30 PM

Tuesday: 10:00 AM - 8:30 PM

Wednesday: 10:00 AM - 8:30 PM

Thursday: 10:00 AM - 8:30 PM

Friday: 10:00 AM - 8:30 PM

Saturday: 9:30 AM - 6:00 PM

No, Costco - Fairfax does not offer free project estimates.
No, Costco - Fairfax does not offer eco-friendly accreditations.
No, Costco - Fairfax does not offer a senior discount.
No, Costco - Fairfax does not offer emergency services.
No, Costco - Fairfax does not offer warranties.
Costco - Fairfax offers the following services: Food, hearing aids, optical, pharmacy, photo & tire.

Contact information


Service hours

Sunday:
10:00 AM - 6:00 PM
Monday:
10:00 AM - 8:30 PM
Tuesday:
10:00 AM - 8:30 PM
Wednesday:
10:00 AM - 8:30 PM
Thursday:
10:00 AM - 8:30 PM
Friday:
10:00 AM - 8:30 PM
Saturday:
9:30 AM - 6:00 PM