Bright Construction Group

Description of Work: After seeing lovely work done by Bright Construction at a neighbor's home, we requested an estimate for techo block retaining walls to be rebuilt and the driveway to be redone. The estimator promptly came out, took measurements and requested a copy of the plat survey for which i went to the relevant Montgomery County office to obtain the document which was sent to Bright. After 4 follow-up phone calls over several weeks to get a proposal with a polite representation each time that it would be sent that day and reading the reviews on Angie's List, it is clear that one is not forthcoming. Baffling way to do business.

Description of Work: Had an appt set for a friday between 2 and 3 for a consult and estimate.

Description of Work: Rui was great. He arrived on time and gave me great ideas and answered all my questions. The only reason we didn't use him is we decided to change the work we were doing. I won't hesitate to call if I have concrete work in the future.

Description of Work: They repaired the front brick front porch decking and steps. ground out the existing mortar on the porch surface and re-grouted the entire brick surface. Also disassembled and rebuilt the side steps that were sinking. The estimate was detailed and easy to understand. The team showed up on time as scheduled and the work was completed as expected. This is the second time I have had Bright do work for us and we will definitely use them again when necessary.

Description of Work: Put a new finish on a concrete front porch after making concrete repairs. Also power washed and painted walls and steps going down to a basement door in additional to concrete repairs.

Description of Work: The took out a blacktop driveway and installed a new concrete one. They also power washed our front walk/stoop and a large concrete stoop near the kitchen--they filled the cracks and leveled and covered with a layer of concrete. They also added a small step at the back of the porch.

Description of Work: Built 30' retaining wall and installed new sidewalks. Went very well. Slight underestimation of amount of material needed which caused short delay in completion. Very professional. Very well constructed.

Description of Work: We contacted them to replace a pre-fab fireplace with a regular fireplace, and make a stone hearth and stone all the way to the ceiling inside, and then to re-do the outside with brick. Despite indicating that they would get back to us with an estimate, they never did. We followed up, and they indicated they would get back to us, and still nothing.

Description of Work: They resealed.

Description of Work: They were very professional and understood work needed for patio. I haven't received estimate yet but I'm hoping it will be soon.

Description of Work: Replaced concrete driveway. Tony and his crew worked as a team and the project moved along |really good. I am very pleased with the final results and would highly recommend Bright Construction Group.

Description of Work: Removed and hauled away existing concrete driveway and installed new concrete driveway; also completed brick work at basement steps. Job was completed in one day and they did an excellent job. Very pleased with the results.

Description of Work: Gave us an estimate for waterproofing our basement.

Description of Work: We noticed that a brick fell off of our townhouse. Instead of having a handy man simply repair it, we wanted to have a masonry company come by to properly check everything out. After contacting Bright Masonry via their Gmail account over a weekend in March(I found the email address on their website), I received a callback response that following Monday. I was informed that they have a $900 minimum for jobs and therefore it might make more sense for a handyman to do a repair, but they would be happy to send someone out for a free estimate. I said that I had pictures of the brick and that area of the townhouse, so I was asked to email the pictures and they would take a look and call me back. To my surprise, the service rep called back within an hour and said that one of the masonry experts took a look at the pictures and noticed stress cracks/fractures when he zoomed in--they told me exactly where to look to see this in the pictures, so we should move forward with setting up a free estimate. Someone came out that following Thursday for the estimate. He arrived on time, did a thorough but quick inspection, and told me that they would take on the job and recommended taking off about 12 total bricks, cleaning them, and putting them (along with the missing brick) back on with mortar that would closely match the rest of the 30+ year old bricks. They would also waive the minimum charge and only charge me $710, the cost for the work. When he left, he said he would send the proposal for my review. Up until this point, I was completely satisfied and impressed with Bright. But things unfortunately took a turn. | |First, I never received a proposal and called the office a week later. They apologized and promptly emailed me a proposal. The proposal was exactly as we had discussed during the estimate, so I signed and scanned back a copy via email the next day. In this email, I asked if payment was necessary yet but was told to hold off until they could schedule the job. Again, about a week went by. I needed to go out of town for a funeral, so I emailed that I needed to know if a date was scheduled for the job, if I needed to put a check in the mail, etc., because I was about to go out of town. I was told to put a check in the mail and they would come out to do the job within the week--I didn't need to be there and they would email pictures upon completion. I was relieved. | |A few days later, while out of town, I got a call from someone in the accounting dep't because they tried to cash my check at their bank (Wells Fargo) but were told that my check "wasn't a real check"--apparently it didn't go through whatever scanning device used at the drive thru teller window. Stunned that my check from HSBC (an international bank) from an account I've had for years wouldn't go through, I told them that I didn't think we could go through with a work, because Bright charges a fee for credit card transactions, and I was unwilling to pay a fee when they couldn't accept a perfectly valid check. I was told that it wasn't their problem but the bank's, not to be mad at them, and they would do the work and I would be satisfied. So they went back to the bank that day with my check and after being told something similar, asked that my check be deposited instead of cashed. So I received a call with this update and was told that I should call the bank. I called the bank and spoke with the branch manager, and he spoke with all of the tellers on duty and they didn't know where my check was, so I was told to call Bright back and make sure that my check was in fact left at the bank. This was beyond obnoxious. I called Bright back and was told they would follow up with the bank and I didn't need to worry, they'd call back if there was a problem. Why they didn't just try to deposit my check in the first place, I don't know. About two days later, I could see online that the check had been cashed! | |As for the job, I didn't receive pictures after the agreed upon service date, so I had to email back. I again received an apology and was told that it had rained, so they were doing the job the next day and would send the pictures. I did finally receive the pictures after the job was done, and everything looked great. I am 100% satisfied with the work. | |So bottom line, they did a great job with the actual work, but I didn't appreciate the hassle with the payment while out of town or having to intermittently contact them to make sure they actually performed the work.

Description of Work: Brick mortar repair

Description of Work: Provider made initial contact but after a few more discussions no one ever came out to do an estimate so I hired someone else. I can't speak to their work product and it was a very small job but they should disclose that on your site if they don't do small jobs.

Description of Work: They were very pleasant came right out ... really nice guy... really wanted to use them but never got an estimate... I called twice then figured they didnt want the business. |so I am getting some else to do the job. very disappointing.

Description of Work: They did masonry work and I was pleased with the service.

Description of Work: Installed new concrete drive and timber retaining wall.

Description of Work: I called for an appointment and was clear that I had read the reviews and understood that some reviews were unfavorable but dealt with missed appointments or not providing estimates and not the actual work. I asked if they would come out and give me an estimate for a large job. So far the range of the job estimates were about 30 grand from other contractors. I wanted to make sure it was done right. I was told the owner would come out on June 19. When the appointment time came and went I called and was told someone else by the name of Steve would contact me. He did and he needed to reschedule to Saturday. He came and took measurements and left a brochure and card and promised an estimate by Tuesday. . He never sent anything to me. I called and someone said he'd get to the bottom of it. I heard nothing. I received nothing. Better to find out they don't want your business on the front end.

Description of Work: Install 500 square foot flagstone patio around our pool

Description of Work: Pretty good company. Rui is a great guy. They have a lot of heavy equipment and the workers are friendly (especially if you speak Spanish). They honored the quote and did a good job. Better than most in the DC area. My only complaint is that they always seem to be very busy and they sometimes dont return calls. They dug out my basement and underpinned my walls. I requested they do my driveway but they forgot to get back to me. A couple years later I requested a quote for a new garage slab, but didnt hear back. So bottom line is good guys, but maybe too busy.