Bright Construction Group

Description of Work: Garage floor was cracked and sagging. It was removed and new floor poured

Description of Work: Replace a driveway

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Description of Work: Redid driveway apron. Work and price were excellent, but it took them much longer to start and finish project than they originally provided. It took six months for a job that was supposed to be done in less than three months.

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Description of Work: Demolish and install a new driveway apron for the house.

Description of Work: A representative promptly responded, but they do not service the Waldorf area for residential customers.

Description of Work: Outstanding job in replacing cement steps and sidewalk leading to my parents' front door and repairing crumbling patch of side walkway. Very prompt in estimating the job and provided senior discount. Extremely fair in pricing overall and best of the three competitive bids I secured. Most importantly the professionalism of the team led by Luis, and the excellent quality of the work exceeded our expectations. The crew was on time and worked diligently throughout the day ensuring that every step in the process was done well. They were extremely patient and kind to my 90- year old do-it-yourself father who was interested in overseeing the project. Unlike other contractors, Bright Construction agreed to re-install existing iron railing as part of the overall bid. My parents are thrilled with their new sidewalk and steps -- safe, secure and beautiful. It's been 4 months (including winter) since the work was done and not a single crack or issue. I highly endorse the services of Bright Construction Group and would use them again in a heartbeat.

Description of Work: "Bright re-worked our front stairs, at a huge discount because their initial repairs to them 3 years ago didn't prove to be durable. This time, their repairs were more thoroughgoing to withstand the erosive impact of water draining underneath. |In addition, Bright installed new steps at our back patio entrance. Both jobs were handled promptly, within budget, and with attentive communication. I recommend them highly."

Description of Work: Removed an old driveway, disposed of debris and constructed a new driveway according to my specifications. They did an excellent job.

Description of Work: Replaced front sidewalk. Received 3 quotes which were all basically the same price since it is a simple, concrete sidewalk.I chose new concrete over Ardex since the sidewalk was old and Ardex wouldn't be guaranteed.I chose Bright Construction due to reviews on Angie's List and other publications. Crew showed up on time but were finishing up late.It was dark outside, but I could see there were large cracks in the steps and imperfections in the sidewalk. I immediately called my contact who said someone would get back to me. The foreman came to my house and said "they were in a hurry" and took many pictures of the shoddy work. He said the only way to make repairs was to put Ardex on top of new concrete. I called my contact who said he would call the foreman regarding the repairs but I didn't hear from anyone for 10 days. Returned home 2 days later to discover the Ardex had been applied but I was never notified when the work was scheduled to be done. 5 days later I received a call from the foreman asking if I was satisfied with the job and I told him that there were inconsistencies in the smoothing of the Ardex. Called my contact to discuss the situation but never received a reply. Received a statement with a 10% discount, I assume for the poor quality of the work. I sent Bright Construction a letter listing all the issues with the work, and gave myself a bigger discount.

Description of Work: After doing a fair amount of research, in May of 2015, I chose Bright Construction (primarily on the Angie's List review as a tie-breaker among contractors, and what seemed a fair price) to remove my current driveway and sidewalk and replace with new concrete. We scheduled a date in May 2015, but I had to go out of town unexpectedly so Bright accommodated that and we scheduled for the first week of June 2015. The supervisor (Luis) arrived ahead of time and the crew a short time later. Luis left shortly after the crew got started but never returned to review the job. When the crew was finishing up, they replaced the sod that was dug up around the driveway (due to the forms) and then used small rakes or brushes or something to remove the dirt kicked up on the concrete when the sod was replaced from around the driveway. I didn't think that much of it at the time as I figured they knew what they were doing. As the concrete was drying, the marks were very noticeable and not uniform with the rest of the broom finish. Whatever they used to clean the dirt from the driveway appeared to have mixed in the dirt with the not quite dry concrete. In one area in particular, it looked like the marks a drywall or large putty knife would make (not sure what was used). I called Bright about this and Luis came out and said that all of the marks would go away in a couple of months. Many of the marks are so different than the rest of the broom finish that they stand out like a sore thumb. I told Luis that it didn't seem likely that the marks would go away for a long time. | |A few months later, I called again to say that the marks and color of the marks had not improved at all. Luis offered to come and treat the concrete with Ardex, which is a thin (1/16th inch) covering. We scheduled a couple of times for him to come and do a test patch but both times he did not show up (one time he was sick and the other he was on vacation, which I wasn't informed about). I called the Ardex manufacturer and they said that if I used the Ardex, it would need a pre-sealer, then the Ardex, then a post-sealer on a particular timetable. The Ardex representative said that even if the Ardex was resealed annually, it would only last about 5 years due to the vehicle weight. I talked to Bright again and told them what the Ardex rep said. I told Luis via email that the Ardex option was not acceptable as it was a new driveway and there should have been no reason why that option was even needed. After trying to get them to come out for a month or so, the owner came out. He thought Luis was also going to be there but he did not come. The owner agreed that Ardex was not a good approach and took some pictures and left (I had already sent many pictures to them over the months). He said he would talk it over with Luis and contact me the next Monday. He did contact me via email on Monday and said that there was nothing that he could do but would touch base again next spring. I told him that I didn't see what difference it would make by waiting until next spring. | |As he had stated before, he said that concrete 'is not perfect'; I reminded him that the crew raked around the edge of the pour after the broom finish was complete. I told him he needed to do it over or give me my money back so I could re-do it. He said that he would re-visit it in the spring. In early October, I noticed the control joint between the sidewalk and the driveway broke completely through. I understand that the purpose of a control joint is to allow a crack to form in the joint rather than across the concrete, but they don't usually break all the way through the depth of the concrete (especially since the pour was so new). When I told Bright about the crack, they stated in an email that it was 'fantastic - that is what control joints are supposed to do'. I told them that a small crack along the top of the control joint I could understand, but not broken all of the way through. As I looked over the driveway more and more over the first several months, I also noticed the slabs on the main part of the driveway were angled down to the left (probably ½ to 2/3 of the total pour) and told Bright about that in October 2015. The driveway sloped from the top to the bottom near the street so there was no reason for the slant to the left. Bright said they would send Luis out to look at the crack and the slabs - Luis never showed up. | |Subsequently, I had four concrete contractors come out to look at the driveway and they all say that the marks are something that should have been avoided (and will not probably go away for 1-3 years, with some always being noticeable), it was unusual to have a large crack all the way through the control joint between the sidewalk and driveway at this point in time, and that there was no reason for the slabs to be angled so much to the left like they were. Each contractor said that the only way to correct the items would be to re-pour the driveway. | |After the opinions of the four contractors, I sent an email to Bright later in October 2015, and suggested a compromise by refunding me half of my money (I had previously mentioned that, and thought that was more than fair as I will still have to pay several thousand more out of my pocket to re-pour). In early November 2015, the owner again came to the house to look at, and talk about, the control joint crack and the sloping driveway. He said that the control joint crack all the way through the concrete was normal. He also agreed that the slabs were slanted but said that the crew was just following the normal slope, and that if I had told him about the problem when they first poured, that they would have rectified it without any additional cost. I asked him how I should have known about the problem as they were pouring - one could only see the slanting problem after it was poured and by that time, it was too late. The other contractors agreed that there was a natural slope to the yard, but they would have leveled-out the driveway so any left/right slope would be much less noticeable. Also, as the pour has settled over the months, there are many areas on a couple of the main slabs where there are many shallow depressions and what looks like the indentation of the trowels that were used before the pour was broom-finished, rather than a smooth, uniform finish. Bright's owner said that concrete isn't perfect (which it isn't), but other contractors that looked at the driveway said that the surface should be more uniform. | |Bright's slogan is 'we never leave a customer unhappy', but I am an unhappy customer. Bright's owner always thought that I expected perfection, and that concrete wasn't perfect. I didn't expect perfection but did expect a uniform, quality job. | |If there had been only one problem with the pour, I could have lived with it. But with all of the problems put together, I do not feel like I received the sidewalk and driveway that I should have gotten. Bright's owner was nice and always acted professionally (as did his staff), and to his credit did come out a couple of times, but he didn't seem to feel that any of my concerns were of consequence. He offered to saw the control joints deeper, but that wouldn't address any of the existing problems. | |This may have been an anomaly for Bright, but I am disappointed with the job and therefore the rating. I also now question Angie's List as a valued source of input when making a decision. |

Description of Work: Sidewalk and driveway Concrete

Description of Work: Date of service: Sept 3, 2015 Cost of service: $2100.00

Description of Work: Masonry work. Replaced broken bricks in retaining wall, redid mortar on patio and poured concrete ramp for storage barn.

Description of Work: They completely redid my semi-circular driveway as well as the walkway leading to my house.

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Description of Work: They put in a new driveway and sidewalks.

Description of Work: We had a basement flooding issue that was not one the standard "$20K waterproofing" solution would fix. Mr. Dominguez came over and saw that we needed a different fix. He provided us with a solution that has been great so far. He also honored the price despite our request that materials be switched at the start of the job.

Description of Work: House is at bottom of hill, with basement slab 12 feet below grade. Basement experienced severe leakage at front of house during heavy rains. Contractor dug 16 ft deep trench for 25 feet along affected area of house, installed drain along bottom of trench, and connected it at low end to hose that they ran under slab and under ground out the back of the house to an appropriate area. A protective covering was wrapped along the surface of the house from the drain up to the top of the grade. Ditch was then filled with gravel and soil and regraded. Because job also entailed removing front concrete stoop, contractor also completely replaced stoop and walk in from street, using and supplementing existing slate flagstones to cover walk and surface of stoop, for additional cost (also in original estimate) of $1850. All work is guaranteed. Basement waterproofing is guaranteed for the life of the house.

Description of Work: Bright Masonry constructed a base and enclosure for an outdoor wood-fired pizza oven. This included excavating and pouring a concrete foundation, constructing a cinder block stand, pouring a concrete hearth, assembling the oven itself, building an intricate arch for the mouth of the oven, and finishing the whole project in brick. They also built a small brick patio in front of the oven structure.

Description of Work: They different work for us including: Retaining wall, driveway, replaced porch and complete walkway.

Description of Work: Removed asphalt and put in concrete driveway, repaired slate stone walk and put in cement floor in garage.