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Apple Appliance Repair - Fairfax

Appliance Repair

About us

Apple Appliance Repair-Ashburn - 42551 Rosalind st Ashburn VA 20148. Telephone # (703) 342-4017. Apple Appliance Repair - Woodbridge: 15224 Wentwood Ln., Woodbridge, VA 22191. Telephone #:703-499-3256 Email - info@appleappliancesrepair.com. Our store has been serving satisfied return customers for the past 9 years. We are constantly trying to improve our customer service and offer a satisfaction guarantee. We only offer factory-authorized repairs to the highest industry standards and our staff is fully trained and qualified to deal with almost any appliance. As you may have noticed, appliances aren't as dependable as they were in the days of our parents and grandparents but you can be sure that once we fix your appliance, you will not need to repair it again! Locally owned & operated.

Business highlights

21 years of trusted experience
Family Owned & Operated
Emergency Services Offered

Services we offer

Appliance Repair.

Amenities

Warranties
Yes
Senior Discount

15%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.5288 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
73%
4
11%
3
4%
2
5%
1
6%


Rating CategoryRating out of 5
quality
4.5
value
4.4
professionalism
4.6
responsiveness
4.6
punctuality
4.6
Showing 226-250 of 288 reviews

Kevin K.
12/2015
5.0
appliance repair
  + -1 more
....
Description of Work: ....
Rating CategoryRating out of 5
Yes, I recommend this pro
$150

Doreen F.
12/2015
5.0
appliance repair
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
punctuality
5.0

Yes, I recommend this pro

Victoria J.
12/2015
4.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

$60

Response from Apple Appliance Repair - Fairfax
No comments not sure why we got B will reach out to the customer

Doreen F.
12/2015
5.0
appliance repair
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
punctuality
5.0

Yes, I recommend this pro

Jamie N.
11/2015
5.0
appliance repair
  + -1 more
....
Description of Work: ....
Rating CategoryRating out of 5
Yes, I recommend this pro
$60

Marjorie N.
11/2015
5.0
appliance repair
  + -1 more
Polite and professional
Description of Work: Repair appliance

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

William S.
11/2015
5.0
appliance repair
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$260

Tiffeani J.
11/2015
5.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Susanna M.
10/2015
4.0
appliance repair
  + -1 more
unknown
Description of Work: Well done, involved three visits. But they were using collection tactics on me for the payment, without ever having sent me a bill. A bit disconcerting. Had to remind them that I hadn't received a bill yet. Also thought the coupon was supposed to be credited against the bill...not sure that it was.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$700

Ercument A.
10/2015
3.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro

Response from Apple Appliance Repair - Fairfax
Not sure why we did not get A and why we got C so cannot comment

Goodman B.
10/2015
2.0
appliance repair
  + -1 more
unknown
Description of Work: First part of a bad experience was they rescheduled my appointment. Call and said the tech could not make it, but I had already taken a day off from work. My refrigerator had two problems. 1) the internal fan was failing and very loud. Apple Appliance replaced the fan and motor without issue. 2) the water and ice dispenser did not work. AA replace a circuit board and the repair failed. they then replaced a circuit board in the back of the refrigerator, that effort failed too. they returned with the original replacement part (round 3) and both parts together did not fix the problem. They then said the problem was too extensive to repair, charged me for the fan only and left.

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
5.0
responsiveness
2.0
punctuality
3.0

$240

Response from Apple Appliance Repair - Fairfax
There was an internal short in the wiring which was not tracable so we charged them for the cooling issue I will be more than happy to go back and take a second opinion without any charge if they like

Mark S.
09/2015
5.0
appliance repair
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$60

Mary I.
09/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Technician identified the issue with my microwave and fixed the issue

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$175

Pam S.
07/2015
2.0
appliance repair
  + -1 more
see above
Description of Work: during a 45 day period my ice maker was replaced at least 3 times and still was not repaired. The technician offered me a refund of $170.00 which I never received. Their front office is by no means professional. Lesson learned.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

$265

Response from Apple Appliance Repair - Fairfax
The refund check was already mailed I am surprised they never received it I will check the bank statement and send the cheque out again customer could have called office to verify

Debra K.
07/2015
4.0
appliance repair
  + -1 more
They are expensive.
Description of Work: I purchased a deal for a $60.00 for a diagnostic service call. I paid an additional $135 for repairs.

Rating CategoryRating out of 5
value
3.0

$195

Response from Apple Appliance Repair - Fairfax
$60 is the service charge which goes towards repair no where in the deal does it says we will guarantee fix your appliance for $60.00 Estimate is provided before doing any repair which includes the $60 they already paid, if customer feels it is expensive they don't have to repair and make alternate arrangements Also there are several coupons on our website which van be used towards completed repair

Steve P.
07/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Replaced refrigerator coil heater

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Kathryn D.
06/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Dryer died right before vacation. Quickly returned call and came onsite. Had heating element part in truck, quickly repaired dryer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
2.0
punctuality
5.0

Yes, I recommend this pro
$230

Joseph G.
05/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Although clock and other indicators on electric stove worked fine, none of the heating elements worked. Technician discovered the electrical plug was partially dislodged, probably because the drawer under stove had caught it and pulled it from socket.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Bintou K.
05/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Serviced washer and dryer. Excellent costumer service, came back a second time without question on a Sunday. I will use and recommend Apple for all my appliance serviced

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kathleen C.
05/2015
5.0
appliance repair
  + -1 more
No problems
Description of Work: Replace a pump

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Golnoush A.
05/2015
4.0
appliance repair
  + -1 more
unknown
Description of Work: They repaired a dish washer for us about a year back.
Rating CategoryRating out of 5
Yes, I recommend this pro

Dwayne H.
04/2015
4.0
appliance repair
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
$60

Clint C.
04/2015
5.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Ronnie H.
04/2015
5.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ryan D.
04/2015
4.0
appliance repair
  + -1 more
unknown
Description of Work: They responded to my email quickly but could not solve my problem.
Rating CategoryRating out of 5
Yes, I recommend this pro

Contact information

4350 Carmelo, Fairfax, VA 22003

http://www.appleappliancerepair.net

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Appliance Repair

FAQ

Apple Appliance Repair - Fairfax is currently rated 4.5 overall out of 5.
Apple Appliance Repair - Fairfax accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Apple Appliance Repair - Fairfax does not offer free project estimates.
No, Apple Appliance Repair - Fairfax does not offer eco-friendly accreditations.
Yes, Apple Appliance Repair - Fairfax offers a 15% senior discount.
Yes, Apple Appliance Repair - Fairfax offers emergency services.
Yes, Apple Appliance Repair - Fairfax offers warranties.
Apple Appliance Repair - Fairfax offers the following services: Appliance Repair.

Contact information

4350 Carmelo, Fairfax, VA 22003

http://www.appleappliancerepair.net