Kristin Burns - Century 21 Redwood Realty

Many thanks to Kristin for helping us to sell our home under the most challenging circumstances. We are a military family and were stationed overseas when we asked Kristin to sell our occupied rental property during the COVID pandemic. She effortlessly helped us to coordinate needed repairs for the home, developed an aggressive marketing plan with beautiful photos, and worked to show the home in a way that was most comfortable for our renters. In addition, she worked to close the sale remotely for both parties. Kristin is extremely experienced, knowledgeable, professional, efficient, and organized. Communication was excellent and the sale of our home was seamless. We can confidently recommend Kristen as a real estate agent in the Northern Virginia area! A+++++

OUTSTANDING -- 8 stars out of 5 possible!!! Kristin is personable, professional, follows-up, and follows through everytime! She went far beyond my expectations in assisting my in preparing my home to be sold, staging my home professionally, listing the home and showing the home. Here Comparative Mortgage Analyis (CMA) was "spot on" for the market and pricing! Additionally, she's been completely on top of all the paperwork and requirements through escrow and closing. I've sold many homes, and Kristin (and her team) are the BEST real-estate team I've ever used. I can't say enough, other than IF YOU DON'T HIRE KRISTIN, YOU'RE SELLING YOURSELF SHORT!!! -- Jon C (Woodbridge)

We were very happy with the entire process. Kristin's advice and guidance made the process much easier. Her experience in real estate is exceptional. She treats you like you're her only customer, even though you know she has many other clients.

We cannot say enough great things about Kristin Burns! We contacted her several months prior to being prepared to place the house on the market. She was so accommodating and helpful. We wanted to know what we needed to do in order to prepare our 30 year old home in Montclair for a quick sale in the existing market. Kristin came to the appointment well prepared with market analysis of the area and listing scenarios even though she knew that the listing would not be in the immediate future. It was quite evident she knew the area and the market quite well. Since we were looking at some extensive remodeling, she recommended Sharon Potter at Red Chair Designs to assist in the design in order to present in current market. The combination of these 2 ladies' expertise resulted in selling our home in less than one week once officially listed for sale and for more than listing price! Once the contract was in place, Kristin ensured that all the inspections and needed adjustments to the property were completed in order for closing to proceed on time. She also knew who to contact for reasonable costs for work on the house. This knowledge is invaluable for and seller or buyer. You cannot go wrong with using Kristin to assist you in the sale or purchase of a home in Prince William County.

Kristin helped me through each stage for all four transactions, introducing me to an excellent mortgage agent (Justin Exner from Fairway Mortgage) and a team of other professionals who made the process easier and less costly. Kristin and Justin even negotiated a way to keep the sale of my home from falling apart when the buyer's appraisal came in way too low. They probably kept me from losing at least $15k in that sale. Kristin also helped me buy my current townhouse for at least $10k below market value. You will not find a harder working, more honest agent. Kristin also found me tenants for both rental properties.

Kristin Burns really shined as a realtor for us, mainly in her area expertise and industry knowledge which we were focusing on and found key to making a fast and successful sale. Kristin gave us the facts and offered intelligent, useful suggestions in how to proceed. She offered her personal opinion and provided solid contractors that were also of high quality and integrity, ensuring the work got done in a timely manner and to our standards. Kristin excels at her local area knowledge of the Montclair, VA area which allows to her provide us with crucial information about how the market is performing, how other properties compare, etc at a fine level, giving us a very clear target pricing and goals to be comparable. Her performance allowed us to pick the right areas to renovate to reach our goals and listed the property at the right price to sell for best value and with optimal turnaround. Highly recommended.

It couldn't of gone better. When we first met her she did a fantastic job of explaining the entire process in a simple overview. She provided us with reading materials that we could reference at any time. She was very accommodating to our work schedule in regard to looking at houses in person. Once we began the closing process she was wonderful. She explained all contracts and made the many small confusing steps of buying a home very simple. Her customer service skills and attention to detail are second to none!!! This proved to be very important during the negotiations and closing process. The smallest mistakes in numbers generated by third parties never escaped her. She worked very well with our lender to provide the very best comfort that everything was being handled the right way. She is nothing short of phenomenal!!! If we ever sell our house (probably won't, because she found us our dream home) I would absolutely call her. If you want a good real estate agent then call someone else. If you prefer to leave the purchase your family's future home in the hands of an ELITE professional then call Kristen!!!

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We were extremely pleased with all the help and professionalism we received from Kristin. We started working with Kristin last August when we had decided to put the townhouse on the market. We had started doing a lot of work to remodel the house and asked Kristin to come and give us an idea as to what we could expect from the sale. She was very honest with us and let us know that in order to get top dollar we still had a lot of work to do. Once we completed the work we put it on the market. We had 2 offers in less than 5 days. Kristin worked tirelessly to work with the buyer's agent and the buyer even though they were being extremely picky (the only things from the inspection were the sink drain rod missing and recaulking a bath surround). Kristin was a great help and very patient with us as we asked questions to better understand the process. She also has a great team of people that she has available to clean and then stage the house. We probably would not have staged the house but Kristin convinced us to do it and the results speak for themselves with a quick sale. We would very happy to use Kristin again. We would highly recommend Kristin. She made the process very easy.

Kristin Burns is an incredible agent. Her thoroughness, communication, and personal attention are impressive. Our home was listed with a different agent for six months and we had hardly any interest. We had zero offers in those six months. It was a bit stressing since we were relocating and trying to buy in our new location. We wish we would have found Kristin from the beginning. She will tailor an analysis of your market area, your local competition and your home. Then she'll work with you to build a strategy that meets your personal expectations (she even took the time to walk through ten of the competitor properties). She's honest and straightforward, but always polite and professional. She'll walk you through options to show off the high points of your property and downplay any potential trouble spots. Once Kristin put us back on the market we were under contract in four days with an offer above our asking price. Once we were under contract we really appreciated her ability to lay out expectations and milestones and also help us think through actions that might be needed if things don't follow exactly as planned. She was a skilled negotiator and delivered excellent results for us at every point of interaction with the buyer's agent. She has amazing attention to detail and will try her best to provide a worry-free experience from beginning to end. You will be so thankful for making Kristin Burns your agent!

First, Kristin did a complete market analysis, comparing houses in Manassas similar to mine that had sold recently and arrived at a reasonable asking price. When a potential buyer asked for a contract that involved a contingency on the sale of their house, Kristin was creative and suggested that I make my own contingency that protected me. Then, after I had moved across country before my house sold, she coordinated all the arrangements for repairs to the house which had come to light after the inspection. I only had to pay for them, which was easy to do even from California. I could not have moved into my new house without this service I knew she would provide for me and am very grateful to Kristin for the attention she gave. All during the time from my first contact with Kristin to the settlement date, she was always ready to answer my many questions and concerns. I can whole hearty recommend Kristin without any reservations!

I first met Kristin when she sold my parent's home in the spring of 2008. In the midst of a down housing market, she sold my parents home in 13 days which was extremely impressive especially since the house across the street had been on the market for several months. Kristin recommended a handyman to make minor repairs and suggested a stager - I believe that both of these things contributed to the quick sell of their home. Kristin's expertise and guidance was invaluable in that process. Later that year, when I was ready to purchase my first home, Kristin was my buyers agent. As a first time buyer and recent college graduate with a small budget, Kristin was extremely patient. She guided me through the entire process from helping me determine what I needed versus what I wanted and helped me navigate the financing and the process of buying a foreclosure. It took three months and four declined offers to find the right home for me. When we finally found it, Kristin made sure I was the first to see it and helped me submit an offer that day which was accepted. My relationship with Kristin did not end when I closed on my home. I have checked in with her several times over the years to get her recommendations for home service providers and also got her advice when I re-financed a few years ago. Kristin has always been responsive whenever I reached out which I so appreciate. Whenever I am ready to buy my next place, Kristin will be my first call.

She was fantastic. She has her own list of subcontractors that she uses when she gets to the house. I tried a couple of times to use some of mine and they were always not as good as hers. I would say that you should go with what she says. Trust her instinct. She may be quite but she cares. If somebody does something that she doesn't like, she gets them back until it's done to her satisfaction. She's awesome. She would have you in the best hands possible. It was sold within three days. She's very thorough and she listens to what I have in mind. If I have other ideas, she'll listen to that. She's just professional in every sense of the word.

Kristen Burns thoroughly researched the local market to determine a realistic price for our house (included visiting our competition), guided us through the important tasks to be completed to maximize the value and salability of our home and stayed in touch throughout the entire process. She was extremely professional, knowledgeable, easy to work with, and an excellent negotiator.

I had scrutinized the list of real estate agents on Angie's List very carefully. I'd lived in my home for 45 years and never sold a home before. I wanted someone who really knew the area I lived in and that I could trust to help me through this whole process. Her presentation package was thorough and the video she provided explained the selling process and established a firm foundation for what I could expect from her and the market. As part of the interview she took me around to go through a number of homes in the area which she viewed as my competition. Kristin explained how the physical surroundings and time of year as well as the interior and exterior of a house influenced the price. She sold me that she would be the best agent for me and she was great! I knew I wanted good professional pictures to showcase my home and her photographer, which she paid for, was first rate. I had already worked with a designer to stage my house but Kristin was able to work it so I got the $500 bonus she provides for that service. I was going out of state a number of times and I really appreciated being able to electronically sign the many documents involved with what turned out to be 3 different contracts. There were 3 different home inspectors. One inspection for each contract. Kristin had mentioned that they could come up with very different list of things to be changed. I couldn't imagine how different they could be but she was right the money as usual. Kristin Burns is a realistic, professional, knowledgeable, thorough and accurate agent who communicates well and is extremely helpful throughout the entire selling process. She's just the best!

We contacted Kristen to conduct a market analysis of our home. She quickly earned our trust by demonstrating her knowledge of the area as she utilized good judgment with comparable properties. She provided great recommendations for improvements as well as service contractor's to help us prepare the house for listing. Kristen put together a really nice brochure, video and the pictures really accentuated the house qualities. Throughout the listing, Kristen kept us informed of prospective clients and we really appreciated her feedback. After receiving offers on the house, Kristen helped summarize the important details saving us time and she clarified questions we had. After accepting the offer, Kristen helped coordinate the inspection of our home and provided good recommendations for the minor repairs needed to be made. When we moved, Kristen even lent us her vacuum cleaner so we could clean up after the movers had packed up. Kristen is a real asset to the Century 21 team as she really takes her profession seriously, caring to be helpful during the real stressful time of selling our home. We only wish we could have more use for her services to search for our new home in the state where we moved to!

If there is one real estate agent you can trust with the sale of your home, it is Kristin Burns. She represents honesty, integrity and fairness, plus she has a strong work ethic. When it came time to sell my elderly mother?s home, Kristin took me and my brother under her wing and guided us every step of the way. She will look over your home with a fine tooth comb, noting what needs to be accomplished to bring it up to date in style and repairs. Kristin has a list of tried and true service providers who have worked with her for years and know what her expectations are. Trust her with them and you will save yourself valuable time. My mother?s home had several years of deferred maintenance, out of date fixtures and appliances. Once the repairs were made and home brought up to date, it sold in three days. Kristin has your best interest at heart and will listen and take into consideration your concerns. She is kind, determined and very savvy. Kristin Burns is the best choice you will ever make when it comes time to sell your home. Testimonial Lisa Sosik 12//7/2013

I was relocated out of state and needed a realtor who would handle all of the miscellaneoius items involved with the home sale as well as periodic maintenance needed in my absence. Kristin was highly professional and knowledgeable about the housing market in my area. She priced my home appropriately and gave great advice and incentives towards staging. My home sold within 2 months and Kristin coordinated all of the miscellaneous inspections and paperwork necessary.making the experience relatively stress free.

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Bottom line: We are more than satisfied with the job Kristin has done as our realtor and highly recommend her services. On the buy side: Kristin knows this Northern Virginia market -- the communities and neighborhoods, schools, current pricing, etc. With that knowledge she was able to quickly focus our search and find the home we were looking for. Her determination to get us the best possible deal paid off when we signed a contract. She has a network of other professionals to contact for input -- to include a mortgage broker who gave us good, honest advice. On the sell side: Again she knows the market, especially when it came to pricing our home to maximize our proceeds (couldn't be more thrilled) and sell quickly (had multiple offers to choose from in just days). And again, she had a network of professionals to tap into for assistance as we prepared our home for sale -- painting, carpet cleaning, staging, etc.

She was friendly, knowledgeable and professional. She gave us thorough instructions on what to do to get the house ready for sale as well as recommended the right people to get the job done well. Kristin sold the house in less than a week (and she got a great price)! She was a terrific advocate for her long distance clients - a true life line. I would highly recommend Kristin Burns to anyone.

Her name is Kristin Burns. She is a realtor. She is absolutely fantastic. We just received our annual purchase letter from her. We were buying a house for the first time. We had tried several other people, and all they did was make us feel kind of like a number. We would call them and they would ignore us. They would only get back to us whenever they felt it was convenient for them. They would speak to us in technical terms, and it felt like they were speaking down to us. We found Kristin through my mortgage broker. When we finally met her it felt like the people in her network and everything that she did from just initially meeting us to staying in contact with us to helping us find a house, she was absolutely fantastic. I have already recommended her to several of my friends who are first-time home buyers as well. We had spoken to two other realtors before we spoke to her. She is what every realtor should be. She was very busy, but she was also very good about warning us about that in the first place. She would usually call back within the hour whenever we would call her. She wasn't always available instantaneously, but she was very good about it. She would tell us that she would be with the client and that she would call us back. She was always early. I'm in the military and we are looking to move in two years. She is already talking to us about people that she knows in other places that we may be going to. She introduced us to several people, but not all of them helped us with the purchase of our home. However, the people who did were absolutely fantastic.