I am very satisfied with him. He is very professional and I like the price. He is not too expensive. He doesn't take too long to do the job and he did a good job.
Description of Work: I have been using Glenn's Home Improvement. We had a leak in our water heater.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,400
Jesus B.
11/2012
5.0
water heater repair
+ -1 more
He then did a meticulous job of removing the electronically shorted old water and then installing and programming the replacement water heater. In spite of the fact that he sources water heaters from Plumbing Supply Houses that don't carry the Lowe's stocked item in question, he proceeded to explain to us the pros and cons associated with programmable water heaters as he set-up the programmable options based on our feedback. I was impressed with the quality copper fittings and craftsmanship exhibited when soldering all the connections and fittings. Glenn explained the importance of the Warranty Statement and shared with us how Lowe's implements its warranty program. Over the course of several jobs on our properties, some small and some pretty complex, we have found Glenn to be a reputable, polite, consciencious, tenaciuous towards completing a job in a single visit and to be a well sought after plumber. He was refered to us by a local Plumbing Supply House - VAMAC and I have come across others who are familiar with his work. Over two years later, the water heater and plumbing are performing without incident. We are very satisfied with results in this, as in all, instances thus far.
Description of Work: Glenn agreed to install a water heater my wife and I choose at Lowe's Home Improvement which included Energy Efficient physical characteristics augmented by computer controls and ten year warranty. Glenn met my wife and I at Lowe's, at the agreed upon time, when taking delivery of Water Heater. Glenn loaded the Lowe's Home Improvement Water Heater in his truck, delivered it to rental property, and in a chearful, polite and respectful manner coordinated with tenants to enter dwelling and then utility room. Once my wife and I arrived he had already removed the inoperable shorted electrical water heater from the premises and proceeded to explain to us the features and installation of the replacement water heater.
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Service Categories
Water Heaters,
Plumbing
FAQ
Glenn's Home Improvement is currently rated 5 overall out of 5.
No, Glenn's Home Improvement does not offer free project estimates.
No, Glenn's Home Improvement does not offer eco-friendly accreditations.
No, Glenn's Home Improvement does not offer a senior discount.
No, Glenn's Home Improvement does not offer emergency services.
No, Glenn's Home Improvement does not offer warranties.