American Appliance Repair Inc.

Very quick and professional.

Super responsive

Very helpful and fast

Expertly !

Performed the job as expected.

Quick courteous May hire again

No problems

Quick and efficient.

Everything good

No service performed

Very professional.

The problem with my Kenmore dryer was diagnosed very quickly and the repair was made. Service was professional, thorough, and timely. I will add American Appliance Services to my speed dial for future appliance repair work.

Excellent great job prompt and courteous Would hire again

Was prompt and professional very courteous.

The tech (Muzamal) arrived within 3 hours from the time we called (other companies we contacted gave us a 3 to 5 days time frame). The problem was found and fixed within 30 minutes. Will definitely use American Appliance Repair for future repairs. Muzamal did the job!

It took a few days for the required hose and pump to arrive, but then things went well. Mr. Gondal was very honest presenting the options of repair versus a new purchase.

GREAT!! The service man did a great job and was very friendly

Repairman arrived on time after giving me a courtesy call to say he was on his way. No actual repairs were needed, but he explained the cause of the problem and how to prevent that problem in future. I have used this company in the past for appliance repairs and have always gotten prompt, courteous, and competent service. I will continue to use them.

The repairs was done professionally. The technician was nice and professional. And it was an excellent experience. Good Pricing.

I called them up and they prioritize me because it was a leaking issue. They dispatch someone the same they within an hour and look on the problem. The person has the part needed and took 30 minutes. He was prompt and it was impressive. He was very professional,prompt and friendly. they didn't try to up sell me. Short and quick and they came right away.

He diagnosed the problem in no time, and he carried the part with him in his truck.

The guy came on time, and fixed the problem right away, and he was very professional.

Our refrigerator wasn't cooling properly for few days. We put in a call and they responded in a very timely manner. The guy that came over to fix the issue was very professional. He took a look and explained the whole process. Within half an hour our refrigerator was working. Checked the prices on the internet and their prices were lower than the other companies.

So I paid him $75 for nothing, Broken parts from the machine fell in to the motor he said it needed to be cleaned out but he could not clean he would clean it when he returns then never returns. I could pay him $475 to get the parts fixed that AHS would have paid for if he had been truthful.

I notified my home warranty of a burning smell from my clothes dryer and was told that American Appliance Services Inc would be provided my services. I contacted American immediately first thing on 11/22/11 and left a voice mail. After not receiving a call back (their website notes 24/7 service), I called and left a second message later in the day. After getting no response, I continued to call back on 11/23/11 until someone answered the phone. He then told me that an available appointment was on 11/26/11. I advised him that I had to work that day, to which he responded that I should take off of work then. I explained that I wasn't able to get off of work that day as it was the day after Black Friday. An appointment was then made for 11/28/11. After no one arrived or called and the window of time for the appointment, I called the office. They called me back shortly thereafter and said that the repairman was in a wreck on the way to my house and would not be able to make the appointment but that he would be there the next morning. They asked me for my address, and I advised them that if the repairman was on my way to my house when he was in the wreck, he should have my address. They then told me the address had been lost and asked for it again. The next morning there was no call or arrival during the repair appointment window and I called. The driver arrived approximately 1 hour after the appointment time. Once the repairman arrived, he looked at the dryer and advised that it was not the dryer that was broken, but that it was a lint back up in the exhaust line. He showed me an exhaust vent on the outside of my house as proof that the flap should be open. I asked if he was sure if that was the exhaust vent, as it was on the first floor and my dryer was on the third floor. He ensured me it was. I later found out he was showing me the exhaust to the first floor bathroom, and that my dryer vent went to the roof.