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Absolute Carpet Care

4.8(
940
)

Carpet Cleaning, Upholstery Cleaning, Carpet Sales and Installation,

... +6 more

About us

With over 32 years of experience, our focus is on the quality and services we provide to our clients. From our Eco-friendly products to the technicians in your home, our goal is 100% customer satisfaction. At Absolute Carpet Care you will experience friendly, hardworking and highly trained individuals who work together as a team to build life long relationships with our clients.

Business highlights

38 years of trusted experience
Emergency Services Offered

Services we offer

Carpet Cleaning, Carpet & Hardwood Flooring Sales, Upholstery & Furniture Cleaning, Mattresses, Tile & Grout Cleaning, Water Damage Cleanup & Restoration, Leather Cleaning, & Pet Damage.

Services we don't offer

Housecleaning, Air Duct Cleaning, & Hardwood Floor Cleaning & Restoration.

Amenities

Free Estimates
Yes
Senior Discount

10%

Emergency Services
Yes

Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.8940 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
8%
3
2%
2
1%
1
1%
Rating CategoryRating out of 5
quality
4.8
value
4.5
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Write a review
Showing 826-850 of 940 reviews
Robb J.
07/2015
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
.
Description of Work: Picked up and cleaned 4 oriental carpets, then replaced them.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$900
Response from Absolute Carpet Care
Thank you for your review regarding your area rugs. When brought back to our facilities, they go through an extensive cleaning process and are handled with great care to ensure the best results are obtained. While we can do them in your home, we are able to do a much more thorough cleaning when they are cleaned here. We appreciate you entrusting them to our care. We thank you for your business and look forward to working with you in the future. Team Absolute
Stephen W.
07/2015
5.0
carpet cleaners, upholstery cleaning
  + 0 more
.
Description of Work: Cleaned carpet on main floor & 4 kitchen chairs' upholstery.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Response from Absolute Carpet Care
Thank you for taking the time to leave a review for us. We are so glad you are pleased with the services we provided for you. An Straight A "report card" is what we aim for! We appreciate you and your business and we look forward to working with you in the future. Have a great day! Team Absolute
Judi P.
07/2015
5.0
carpet cleaners
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Response from Absolute Carpet Care
Thank you for taking the time to leave a review. We appreciate your business and look forward to working with you in the future. Have a great day! Team Absolute
janet E.
07/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Very professional job!!! They arrive on time, explained everything they would do and how they were going to do it. They gave me the price and got to work immediately. I really would not have known they were here with the exception ofthe cleaning machine. Definately would use them again!!!!!
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$270
Response from Absolute Carpet Care
Thank you for your kind review! We appreciate you taking the time to let us know you had such a wonderful experience! Customer service is our TOP priority and we strive for 100% satisfaction with every job! Our team is top notch from our customer service representatives all the way up to our owners! We are honored to work for you and look forward to many more years together! Team Absolute
DAVID F S.
07/2015
5.0
carpet cleaners
  + -1 more
Excellent work.
Description of Work: Carpet cleaned. 2 levels did, and not move furniture.
Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$538
Response from Absolute Carpet Care
Thank you for taking the time to leave a review of your experience with Absolute Carpet Care. We take customer service very seriously and that starts with who we hire, the quality eco-friendly products we use and the rigorous training our certified technicians go through. We strive for 100% customer satisfaction with every job! These factors don't make us the least expensive but we promise courteous and professional staff who will always put our clients first. Thank you for giving us the opportunity to take care of the service in your home. We look forward to working with you in the future. Team Absolute
cynthia H.
07/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: They installed new carpeting in bedrooms stairs and hallways and did an excellent job. I would definitely use them again. They were very professional.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Absolute Carpet Care
Thank you for your review. We are so glad that you were able to experience our new carpet service. We are not just a carpet cleaning company, we offer many other valuable services as well. We thank you for taking the time to leave a review and for choosing Absolute Carpet Care. We look forward to working with you for many years to come. Have a wonderful evening. Team Absolute
PIPER N.
07/2015
5.0
carpet cleaners
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Response from Absolute Carpet Care
Thank you for taking the time to leave a review. We appreciate you and your business. Have a Happy 4th! Team Absolute
Susan S.
07/2015
5.0
carpet cleaners, upholstery cleaning
  + 0 more
unknown
Description of Work: Cleaned sofa, 2 chairs, steps, upstairs hallway
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$200
Response from Absolute Carpet Care
Thank you for taking the time to leave a review. We strive for 100% customer satisfaction and I noticed that you were not satisfied with our punctuality. We offer a 4 hour arrival window and we do our best to give you a half an hour courtesy call and to arrive within that window. Unfortunately, there are times when we do run late due to unforeseen circumstances such as traffic, a previous client adding on additional work once the technicians arrive etc. but be assured that we will give you the same thorough attention that we gave clients that were scheduled ahead of you. We thank for your business and look forward to being able to provide you with excellent service in the future. Have a wonderful weekend. Team Absolute
Nathan T.
06/2015
5.0
carpet cleaners, upholstery cleaning
  + 0 more
unknown
Description of Work: I received a quote to clean all carpets and two couches. Everything went well and I plan to use them this summer.
Rating CategoryRating out of 5
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$800
Response from Absolute Carpet Care
Thank you for taking the time to leave a review for us. We are happy that you experienced our top rate service. We realize that our price point might be on the higher end but rest assured you are getting what you pay for. Our technicians are all trained and certified in various areas and are the best at what they do. We don't hire anyone that we wouldn't want doing a job in our own homes. We thank you for your business and look forward to having you as a lifelong client. Have a wonderful weekend. Team Absolute
Karen C.
06/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Cleaned carpet in our living/bedroom and closet after painters were here. Room was empty of furniture. Absolute did a good job as always.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$161
Response from Absolute Carpet Care
Thank you for taking the time to leave a review for us and future clients. We appreciate you and your business and look forward to working with you in the future. Have a wonderful weekend. Team Absolute
Faith P.
06/2015
5.0
carpet cleaners
  + -1 more
Excellent.
Description of Work: Deep clean carpet for one bedroom/stairs and two landings.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$207
Response from Absolute Carpet Care
Thank you for taking the time to leave a review about your experience. We are happy to hear you were pleased with your services. We look forward to working with you in the future. Have a great day! Team Absolute
Natasha B.
06/2015
4.0
carpet cleaners
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
Response from Absolute Carpet Care
Thank you for taking the time to leave us a review. We strive for all A's and take every comment very seriously when we don't meet those expectations. I hope you took advantage of our follow up quality call to tell our customer service representative what we could have done better to have earned A's straight across the board. Please take the time to fill out the comment card that will be emailed to you as well. From your initial call to book the job to the quality call a day after to see how the job went, we want you to be fully satisfied. If you are not, we would like a chance to make it right for you. Feel free to call us at 703-925-0022 as well if you would like to. We look forward to being able to work with you in the future should you choose us. Thank you again for the opportunity. Have a great weekend. Team Absolute
Robert R.
06/2015
5.0
carpet cleaners
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Response from Absolute Carpet Care
Thank you for taking the time to leave a review for us. We are so happy that you were pleased with the job our technicians did and everything turned out well for you. We look forward to working with you in the future. Have a wonderful weekend!
Mark L.
05/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: The whole process was excellent. We had our basement carpeted. Our rep, Jason H., went above and beyond in working with us after unexpected complications arose on our part re: installation. Once we were able to have it installed, the installers were timely, professional and efficient. We would highly recommend Absolute Carpet Care. If customer service is important, Jason is second to none.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,500
Response from Absolute Carpet Care
Thank you for your review [member's name removed] We are happy to hear that despite some bumps in the road, we were able to get everything completed above and beyond your expectations. We strive to be the best and when it comes to customer satisfaction, we will do everything in our power to help the client and make things run as smoothly as possible. Thank you for taking the time to leave such glowing remarks. We at Absolute Carpet Care certainly appreciate it you and your business. We look forward to working with you for life. Have a wonderful weekend. Team Absolute
Greg and Joy J.
05/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Large master bedroom, stair case and family room with protectant
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$600
Response from Absolute Carpet Care
Thank you for taking the time to tell others about your experience with us. We truly appreciate when a client is kind enough to do so. We are happy to have you as clients and we look forward to working with you in the future. Have a wonderful weekend. Team Absolute
Doug C.
05/2015
5.0
carpet cleaners
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$150
Response from Absolute Carpet Care
Thank you for choosing Absolute Carpet Care. We appreciate you choosing us for your cleaning needs. We hope to have made a life long client and we look forward to working with you in the future. Your feedback is much appreciated. Have a great day!
David H.
05/2015
5.0
carpet cleaners
  + -1 more
They were very good.
Description of Work: Carpet cleaning.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Absolute Carpet Care
Thank you for taking the time to leave a review for us. We are happy to hear that you were pleased with our services. We look forward to working with you again in the future. Have a wonderful weekend. Team Absolute
Bonnie W.
04/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: This provider is great! They are prompt in giving you an estimate, show up when they say they will, do a great job cleaning the carpet, even call to remind you of the appointment and follow up to be sure all went well! I will definitely use Absolute Carpet Care again!
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
$182.38
Response from Absolute Carpet Care
Thank you for such a glowing review! We appreciate you taking the time to write this. 100% customer satisfaction is always our goal from the time you make the first phone call to the final call to follow up on the services we provided. We want a lifelong relationship with our clients. Without your satisfaction, we don't have a business. We look forward to many years of working together. Thank you again and we hope you have a wonderful day! Team Absolute
Deena S.
04/2015
5.0
carpet cleaners
  + -1 more
The entire deal went great!
Description of Work: I purchased a big deal for 3 Areas (up to 400 sq/ft) PLUS 12 Steps of Carpet Cleaning!
Rating CategoryRating out of 5
Yes, I recommend this pro
$209
Response from Absolute Carpet Care
We are so happy to hear of your positive experience regarding your Angie's List Deal and Absolute Carpet Care. Our goal is to give every client a pleasant and great experience! Customer satisfaction is our number one goal! Thank you so much for taking the time to leave a review. We look forward to working with you in the future. Have a wonderful day. Warm Regards, Team Absolute
Ellen C.
04/2015
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
unknown
Description of Work: They cleaned an area rug as well as 3 bedrooms, hallway and a flight of stairs. They did a great job and got out stains that we thought were permanent.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$600
Response from Absolute Carpet Care
Good Morning and thank you for taking the time to let us know how your appointment went. We are so glad to hear you were so pleased with the job. Our technicians are highly trained professionals and excellent at what they do! If there is a tough stain, they are the men for the job! We thank you so much for your business. We know you always have a choice and we appreciate you choosing Absolute Carpet Care. Have a wonderful day! Team Absolute
Lennert T.
04/2015
5.0
carpet cleaners, upholstery cleaning
  + 0 more
.
Description of Work: They cleaned the upstairs carpet (1 bedroom, sitting room and small hallway), stairs, one chair. We have used them before and will use them again.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Absolute Carpet Care
Thank you for taking the time to fill out a review for us! We appreciate all of our feedback and use this to make improvements in all areas. We are happy to have you as a client and look forward to many years of service for you. Have a wonderful day! Best Regards, Team Absolute
George B.
04/2015
5.0
carpet cleaners, carpet installation, flooring contractor, house cleaning
  + 2 more
unknown
Description of Work: I'm no longer sure of the exact date the work was done nor the total cost (I've misplaced the bill). But they cleaned our carpets upstairs and first floor and did a good job of it. We had some problems and they returned to re-do some of the work. Very responsive and professional.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$450
Response from Absolute Carpet Care
Thank you for leaving us a review. We really appreciate every one that we get! While we always strive to do our very best, sometimes the dirt can be stubborn and we have to come back out. We are happy that you took advantage of our free, re-service so that we could ensure that those stubborn areas were taken care of! Our technicians truly are the best at what they do! Thank you so much for being one of our treasured clients. Have a wonderful day! Team Absolute
Judi B.
03/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Cleaned bedroom carpet after renovation of Masterbath Room. I just needed this one room cleaned, but I have used they multiple times in the past and always with good results.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$600
Response from Absolute Carpet Care
Thank you for being a repeat customer! When we start a relationship with a client, we want it to be for life! Your satisfaction always comes first and we are so happy to hear that we could meet your needs, again. We thank you so much for taking the time to leave a review for us. We look forward to working with you for many years. Have a great weekend! Team Absolute
Cindy B.
03/2015
4.0
carpet cleaners
  + -1 more
unknown
Description of Work: Pretty good, althought they did not get one stain out.
Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Absolute Carpet Care
Thank you for your review. We are happy to hear that you were satisfied with the cleaning and sorry to hear about the stain. Stains can be tricky and there are many factors that go into being able to remove them. Rest assured that all of our technicians are highly trained in spot/stain removal and if it can be gotten out, our technicians will be able to do so! I hope that you took advantage of our re-service policy that states we will return, free of charge, any time the client calls within 5 days of the initial service, to re-clean the area you weren't happy with. We want our clients to be 100% satisfied and this is one of the many ways we strive for this. We look forward to working with you in the future and keep in mind, that our re-service is always available should the need arise. Have a wonderful day! Team Absolute
James R.
03/2015
2.0
carpet cleaners
  + -1 more
unknown
Description of Work: Shampooed and deodorized carpet.
Rating CategoryRating out of 5
quality
2.0
value
1.0
professionalism
2.0
responsiveness
4.0
punctuality
4.0
$1,000
Response from Absolute Carpet Care
We are so sorry to read this review! I see that you had several different services done at the property. While it has been 8 months since the job was completed, we will be reaching out within the next few days to see where you felt we could have done better. We have a 5 day period following your cleaning where we will return and re-service any areas you feel could be improved at no cost to you. We pride ourselves on customer satisfaction and anything less than 100% is not ok with us. Please be assured had we known you were not happy, we would have addressed this matter promptly and to your satisfaction. As always, we appreciate you taking the time to leave a review. It is how we learn and improve for the future. Sincerely, Team Absolute

Contact information

45921 Maries Rd Ste 180, Dulles, VA 20166

http://www.absolutecarpetcare.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM

Licensing

Bonded
Insured
Licensed*

Trade License Number
B911967
Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.

Service Categories

Carpet Cleaning,
Upholstery Cleaning,
Carpet Sales and Installation,
Oriental Rug Cleaning,
Flooring Sales and Installation,
Ceramic Tile,
Hardwood Flooring Sales and Installation,
Mattresses,
Water & Smoke Damage

FAQ

Absolute Carpet Care is currently rated 4.8 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Absolute Carpet Care accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Absolute Carpet Care offers free project estimates.
Yes, Absolute Carpet Care offers eco-friendly accreditations.
Yes, Absolute Carpet Care offers a 10% senior discount.
Yes, Absolute Carpet Care offers emergency services.
No, Absolute Carpet Care does not offer warranties.
Absolute Carpet Care offers the following services: Carpet Cleaning, Carpet & Hardwood Flooring Sales, Upholstery & Furniture Cleaning, Mattresses, Tile & Grout Cleaning, Water Damage Cleanup & Restoration, Leather Cleaning, & Pet Damage.
Housecleaning, Air Duct Cleaning, & Hardwood Floor Cleaning & Restoration.

Contact information

45921 Maries Rd Ste 180, Dulles, VA 20166

http://www.absolutecarpetcare.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM