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Absolute Carpet Care

Carpet Cleaning, Upholstery Cleaning, Carpet Sales and Installation,

About us

With over 32 years of experience, our focus is on the quality and services we provide to our clients. From our Eco-friendly products to the technicians in your home, our goal is 100% customer satisfaction. At Absolute Carpet Care you will experience friendly, hardworking and highly trained individuals who work together as a team to build life long relationships with our clients.

Business highlights

38 years of trusted experience
Emergency Services Offered

Services we offer

Carpet Cleaning, Carpet & Hardwood Flooring Sales, Upholstery & Furniture Cleaning, Mattresses, Tile & Grout Cleaning, Water Damage Cleanup & Restoration, Leather Cleaning, & Pet Damage.

Services we don't offer

Housecleaning, Air Duct Cleaning, & Hardwood Floor Cleaning & Restoration.

Amenities

Free Estimates
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.8940 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
8%
3
2%
2
1%
1
1%


Rating CategoryRating out of 5
quality
4.8
value
4.5
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 776-800 of 940 reviews

Stephen M.
03/2016
5.0
carpet cleaners
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Absolute Carpet Care
Thank you for leaving a review, we appreciate your time. We look forward to working with you again in the future. Team Absolute

steve B.
03/2016
5.0
carpet cleaners, flooring contractor
  + 0 more
unknown
Description of Work: Prompt and professional, did a good job cleaning the carpet

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Absolute Carpet Care
We thank you for your business & appreciate the review! Team Absolute

Stephen M.
03/2016
5.0
carpet cleaners, flooring contractor
  + 0 more
unknown
Description of Work: Carpets in four rooms cleaned. As always Absolute Carpet provided great service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Absolute Carpet Care
Thank you for taking the time to leave a review, we appreciate your business and look forward to working for you again! Team Absolute

Mary S.
03/2016
5.0
upholstery cleaning
  + -1 more
Excellent service.
Description of Work: 2 Sofas cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Response from Absolute Carpet Care
Thank you so much for the review, we appreciate your business & we look forward to working with you again in the future. Team Absolute

Christine M.
03/2016
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Response from Absolute Carpet Care
We appreciate the review & thank you for your business. Team Absolute

Marilyn F.
03/2016
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: good job. I don't remember date or cost.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Absolute Carpet Care
We appreciate your time to leave us a review, & thank you very much for your business. Team Absolute

Jennifer K.
03/2016
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Very professional, did an outstanding job on the carpets, very careful with the furniture, always get a call confirming time. I have used them before and will continue to use them in the future.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Response from Absolute Carpet Care
We thank you for your time to leave a review & appreciate your business {Member's name removed}! We look forward to working with you again in the future. Team Absloute

Julie D.
03/2016
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from Absolute Carpet Care
We appreciate your business {Member's name removed} , thank you for the review! Team Absolute

C. D.
02/2016
3.0
carpet cleaners
  + -1 more
unknown
Description of Work: Cleaned a sofa and an upholstered chair. We were not satisfied with the results, but the company said it was the best that could be achieved, which may have indeed been correct.

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$700

Jay F.
02/2016
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Absolute Carpet Care
Thank you for taking the time to leave a review. We appreciate your business and look forward to working with you in the future. Have a great day! Team Absolute

Dian S. T.
02/2016
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
Very well.
Description of Work: Cleared carpet in two rooms and a hallway.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$283.29

Response from Absolute Carpet Care
Thank you for taking the time to leave a review for us. We appreciate your business and look forward to working with you in the future. We hope you have a great day! Team Absolute

Richard R.
02/2016
5.0
carpet cleaners, flooring contractor
  + 0 more
unknown
Description of Work: Shampooed carpets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$169

Response from Absolute Carpet Care
Thank you for taking the time to leave a review for us. We strive for all A's with each and every job and are so pleased to see that review from you. We appreciate your business and look forward to working with you in the future.

Chris O.
02/2016
4.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Response from Absolute Carpet Care
Thank you for taking the time to leave a review. I hope that you meant to leave it for Absolute Carpet Care. I see that you said the date of service was February of this year and according to our records, the last time we were at your home was back in August of last year. We strive for 100% client satisfaction and go to great lengths to ensure this. I see that we did give you a quality call after the job to get feedback on your experience. I hope that you used that time to let us know what you thought of your cleaning, the price, the techs etc. Customer feedback is very important to us and we use it to learn and improve our services. We hope that if something wasn't right at that time, you would let us know so that we had a chance to fix it for you. We appreciate you using Absolute Carpet Care and we hope that you will give us a call in the future.

Sue M.
02/2016
5.0
carpet cleaners, flooring contractor, house cleaning, upholstery, upholstery cleaning
  + 3 more
unknown
Description of Work: They cleaned my living room carpet and my sofa. Have used their services before and have been pleased.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Absolute Carpet Care
Thank you for taking the time to leave a review. We appreciate you being a loyal client and look forward to working with you for years to come. Team Absolute

Bill S.
02/2016
5.0
carpet cleaners, upholstery cleaning, floor cleaning
  + 1 more
unknown
Description of Work: Cleaned three floors, two staircases and three pieces of furniture.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,250

Response from Absolute Carpet Care
Thank you for taking the time to leave a review. We appreciate your business and look forward to working with you in the future. Team Absolute

Teresa S.
02/2016
5.0
carpet cleaners, carpet installation, flooring contractor
  + 1 more
unknown
Description of Work: Absolute Carpet came out to repair a carpet that I had pulled up from the floor when fixing the issue. They were responsive, flexible, kind and did great work!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Absolute Carpet Care
Thank you for taking the time to leave a review. We take customer service very seriously and pride ourselves on 100% customer satisfaction. We appreciate the opportunity to come out and work with you. We look forward to working with you in the future. Team Absolute

Camille S.
01/2016
5.0
carpet cleaners, upholstery cleaning
  + 0 more
unknown
Description of Work: Excellent price quality and professionalism. Very flexible. Had to clean one piece of furniture in the basement w below avg lighting. After drying, I could see some missed spots. Upon contacting them about it, they immediately agreed to return and correct the issue at n/c!! Outstanding cust svc--esp hard to find in the No Va area. THANKS!

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Linda H.
01/2016
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Response from Absolute Carpet Care
Thank you for your review. We appreciate you taking the time to leave one for us. We thank you for being a loyal customer and look forward to working with you for many years. Have a wonderful day.

Victoria W.
01/2016
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$500

Response from Absolute Carpet Care
We think you might have us mixed up with another company. We do not service the Ashland, Va area. If you have ever in the northern Virginia area and need a carpet cleaner, we would love to be able to help you!

Linda N.
01/2016
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: We have used Absolute Carpet Care several times in the past. They are professional, thorough, fairly priced for the quality of their work, show up when they say, and do a good job. They are our go-to for carpet care company.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Absolute Carpet Care
Thank you for your kind review! We appreciate your business and look forward to working with you for many years to come. Have a wonderful day! Team Absolute

Marva B.
01/2016
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Absolute Carpet Care
Thank you for taking the time to leave a review. We truly appreciate your business and look forward to working with you in the future.

Karen C.
12/2015
5.0
carpet cleaners, hardwood floor
  + 0 more
.
Description of Work: Two technicians arrived on time and neatly dressed. They assessed what they would do and began cleaning a portion of the master bedroom, an upstairs hallway, a double staircase, another double staircase and an 800 sq. ft. rec room of Berber carpet. They were very careful to not damage edges of doorways or the multiple cabinets which could not be moved. We've used them before and will continue to use Absolute Carpet Care.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$650

Response from Absolute Carpet Care
Thank you for taking the time to leave a review. Part of our excellent customer service is the care that our technicians take in each clients home. They are very careful with possessions in your home as well as your home itself. We wouldn't send anyone to your home that we wouldn't trust cleaning ours! From floors to walls to items in your home a great deal of care is taken to ensure that nothing is damaged in the process of cleaning. A little prep time on your part goes a long way on our end and that is why we send out our pre and post cleaning instructions. We thank you for your business and we look forward to working with you in 2016. Team Absolute

Frederick B.
12/2015
4.0
carpet cleaners, flooring contractor
  + 0 more
unknown
Description of Work: I used the Angie's List coupon for 1 room. The job was very good, but I don't think it was as good as the last carpet cleaner I had used. I asked them to provide a price quote for another area & I thought it was too expensive.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$50

Response from Absolute Carpet Care
Thank you for taking the time to leave a review. We were happy to hear that you were pleased with the job but sad to read that you won't be using us in the future. If there was an area that you were not satisfied with, we do have a 5 day re-service policy where we come back and re clean the area that you weren't pleased with. I also saw that you had areas that needed pet treatment. These can be quite tough to remove all of the way but our technicians are highly trained in that area. If the stain could come out, they would have been able to remove it for you. We thank you for trying us and we hope you reconsider using us in the future.

Teresa B.
12/2015
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Absolute Carpet Care
Thank you for taking the time to complete the review. We appreciate your business and look forward to working with you in the future.

Mary Anne H.
11/2015
5.0
carpet cleaners, house cleaning, oriental rug cleaning
  + 1 more
unknown
Description of Work: They cleaned my basement rug and stairs as well as an area rug. They did a fantastic job. The team that came to my house wore a uniform, were courteous and were meticulous in their prep and cleaning. I was very impressed with all aspects of this company from my phone contact and setting up the service to the work itself to the post - service follow up. And they provide good financial incentives to come back and become a long term customer. I would use again in a heartbeat. I thought the value for cost of the service was excellent.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from Absolute Carpet Care
Thank you, thank you for such a fantastic review! You hit everything our company tries to do from your first contact with us to your last and everything we do in between that sets us apart from all the other companys! We are so thankful to have wonderful clients like you that notice everything we put into making our business EXCELLENT! Customer service is our number 1 priority and it is something we work on every single day. We use the reviews, good and bad, to learn and grow and make improvements. We thank you so much for taking the time to leave such a kind review. It is our privilege to work with you and we look forward to many more years with you as our client. Have a wonderful day! Team Absolute

Contact information

45921 Maries Rd Ste 180, Dulles, VA 20166

http://www.absolutecarpetcare.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
B911967

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Upholstery Cleaning,
Carpet Sales and Installation,
Oriental Rug Cleaning,
Flooring Sales and Installation,
Ceramic Tile,
Hardwood Flooring Sales and Installation,
Mattresses,
Water & Smoke Damage

FAQ

Absolute Carpet Care is currently rated 4.8 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Absolute Carpet Care accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Absolute Carpet Care offers free project estimates.
Yes, Absolute Carpet Care offers eco-friendly accreditations.
Yes, Absolute Carpet Care offers a 10% senior discount.
Yes, Absolute Carpet Care offers emergency services.
No, Absolute Carpet Care does not offer warranties.
Absolute Carpet Care offers the following services: Carpet Cleaning, Carpet & Hardwood Flooring Sales, Upholstery & Furniture Cleaning, Mattresses, Tile & Grout Cleaning, Water Damage Cleanup & Restoration, Leather Cleaning, & Pet Damage.
Housecleaning, Air Duct Cleaning, & Hardwood Floor Cleaning & Restoration.

Contact information

45921 Maries Rd Ste 180, Dulles, VA 20166

http://www.absolutecarpetcare.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM