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Absolute Carpet Care

Carpet Cleaning, Upholstery Cleaning, Carpet Sales and Installation,

About us

With over 32 years of experience, our focus is on the quality and services we provide to our clients. From our Eco-friendly products to the technicians in your home, our goal is 100% customer satisfaction. At Absolute Carpet Care you will experience friendly, hardworking and highly trained individuals who work together as a team to build life long relationships with our clients.

Business highlights

37 years of trusted experience
Emergency Services Offered

Services we offer

Carpet Cleaning, Carpet & Hardwood Flooring Sales, Upholstery & Furniture Cleaning, Mattresses, Tile & Grout Cleaning, Water Damage Cleanup & Restoration, Leather Cleaning, & Pet Damage.

Services we don't offer

Housecleaning, Air Duct Cleaning, & Hardwood Floor Cleaning & Restoration.

Amenities

Free Estimates
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.8940 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
8%
3
2%
2
1%
1
1%


Rating CategoryRating out of 5
quality
4.8
value
4.5
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 76-100 of 940 reviews

Kelly B.
11/2016
5.0
carpet cleaners
  + -1 more
David explained options for service & protection. I selected my package. Rooms were cleaned & protection applied. David was very knowledgeable on all aspects of his duties and did a beautiful job.
Description of Work: Carpets cleaned and protected (2 rooms).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Absolute Carpet Care
Thank you for choosing Absolute Carpet Care!! We appreciate your business & look forward to working with you again in the future. --Team Absolute--

Teresa D.
11/2016
5.0
carpet cleaners
  + -1 more
Very professional, easy to work with, they did a great job
Description of Work: Carpet Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$570

Response from Absolute Carpet Care
We appreciate you taking the time to leave us a review & we thank you very much for your business!! --Team Absolute---

Scott V.
11/2016
5.0
carpet cleaners
  + -1 more
Great! They were on time and cleaned wall to wall carpet, throw rugs, and a door mat.
Description of Work: Carpets cleaned

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Absolute Carpet Care
Thank you for choosing Absolute Carpet Care! We appreciate your business & look forward to working with you again in the future! ---Team Absolute---

Bob R.
11/2016
5.0
carpet cleaners
  + -1 more
Very professional and attentive to detail. Have used them twice in the last six years. They give you a bottle of a spot-cleaning product as a bonus. It works exceptionally well.
Description of Work: wall-to-wall carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Absolute Carpet Care
Thank you for leaving us a review!! We thank you for your business & look forward to working with you again in the future. Have a great day!! Team Absolute

pamela L.
10/2016
5.0
carpet cleaners
  + -1 more
Wonderful - professional - careful - socks to no damage to my carpet - polite service - efficient.
Description of Work: Stain removal. Carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$508

Response from Absolute Carpet Care
Thank you so much for your business & we appreciate you taking the time to leave us a review! Team Absolute

CATHY H.
09/2016
5.0
carpet cleaners
  + -1 more
Fernando Tanabe arrived on time and began vacuuming then cleaned the carpet. I was happily surprised when he told me he could patch a stained area.
Description of Work: Cleaned carpet in 3 bedrooms & 2 sets of stairs. Patched an area with carpet remnant where there was a nail polish stain.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Absolute Carpet Care
Thank you for leaving a review & thank you for choosing Absolute Carpet Care! Team Absolute

Zachary K.
08/2016
5.0
carpet cleaners
  + -1 more
Excellent! David and Marco arrived on time and did not leave until they were sure we were happy with the results which we were. They moved all the furniture and bless their hearts, even dusted the baseboards behind things. All the ripples in the carpet are gone and the carpet looks like new. We would recommend this company for carpet care; they are excellent.
Description of Work: Stretch and clean four rooms and a hallway.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Response from Absolute Carpet Care
Thank you for taking the time to leave us a review. Our client satisfaction is our number one priority and we appreciate your business. Thank you for choosing Absolute Carpet Care! Have a wonderful day! Team Absolute

Althea S.
07/2016
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
Absolute Carpet Care was awesome! The crew arrived on time and performed the necessary cleaning and protective sealant of the carpeted rooms in my home. The entire process from start to finish took about 1-2 hours. The crew was friendly and professional. In addition, precautions were taken to ensure that all flooring were properly covered. I was truly pleased with the final results and will most definitely use Absolute Carpet Care in the future. Great job and great team. Thank you!
Description of Work: Absolute Carpet Care conducted cleaning of all rooms with carpet in my home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from Absolute Carpet Care
Thank you for choosing Absolute Carpet Care! We appreciate your business & thank you for the review. Have a great day!! Team Absolute

Lisa W.
07/2016
5.0
carpet cleaners
  + -1 more
Every few months, I need to have the carpeting spot cleaned because I have elderly dogs with health issues. The Absolute crews are wonderful -- friendly, polite, efficient, and nearly always "like" the dogs. Absolute has done full cleaning, deodorizing, and protecting on the whole house several times. Now when they come for spot cleaning, it's fast and very affordable. I cannot say enough good things about them and their service.
Description of Work: Carpet cleaning - ongoing maintenance and spot cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Absolute Carpet Care
Our client satisfaction is our top priority & we are so appreciative of your business & for taking the time to leave this review. We love to hear how happy our clients are with our work & thank you for your continued business! Have a wonderful day! Team Absolute

Mark T.
07/2016
5.0
carpet cleaners
  + -1 more
I've used them for the last 5 years. The service is exceptional.
Description of Work: I've used Absolute Carpet Care.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Absolute Carpet Care
Thank you so much for taking the time to leave a review. We appreciate your business & look forward to working with you in the future! Team Absolute

Joan H.
07/2016
5.0
carpet cleaners
  + -1 more
From start to finish, Absolute Carpet Care was courteous, professional and proficient. Scheduling was easy. The technicians arrived within the window of time I was given and called about 20 minutes prior to arrival. When I scheduled I was given information to prepare for the cleaning, ie--remove items from any furniture to be moved, secure my dog, etc. The technicians assessed the job and told me exactly what they were going to do..vacuum, treat, clean, etc. They explained the entire process including how long the carpet would take to completely dry. They provided a folder with information when they were finished. This carpet was just 3 years old but looking so dingy in spite of my twice weekly vacuuming.. Absolute Carpet Care made it look...and feel...brand new! We are very pleased with their service and will definitely use them again.
Description of Work: Cleaned 25 steps, 2 landings, master bedroom and upstairs hallway carpet (418 sq feet)

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from Absolute Carpet Care
Thank you for choosing Absolute Carpet Care! We appreciate your business & thank you for your review! We look forward to working with you again in the future! Have a great day! -Team Absolute-

Lynn D.
06/2016
5.0
carpet cleaners
  + -1 more
I am very pleased with the overall professionalism of this company. They were responsive to my email request for pricing and the representative listened and was very friendly and helpful. She was able to provide service on the day I needed. They called 30 minutes before the arrival of the technicians. I had Wilbur and DJ and they were friendly, worked quickly and with little disruption to our afternoon. The stairs look wonderful and I will not only use this company again, but will recommend them to friends and neighbors.
Description of Work: Cleaned stair carpet in 3 floor townhouse

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$161

Response from Absolute Carpet Care
Thank you so much for your review. We appreciate your business & look forward to working with you in the future!! -Team Absolute-

James P.
05/2016
5.0
carpet cleaners
  + -1 more
The service was excellent! The technicians were on-time and listened carefully to my explanation of the work I wanted performed. They clearly presented three different service levels (at different price paints), but there were no high-pressure sales tactics. The technicians were efficient and cleaned up nicely when they were done. Best of all, my 10+ - year – old carpets looked nearly new!
Description of Work: Carpet cleaning & stretching.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$750

Response from Absolute Carpet Care
We are happy that your appointment went so well! Thank you for your review! - Team Absolute

Laura S.
05/2016
5.0
carpet cleaners
  + -1 more
Got free in-home estimate, got answers to all my questions & additional helpful info. Job took less than 1/3 time estimated!
Description of Work: Carpet cleaned entire apartment (more couch & easy chair for free).

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$195

Roberta M.
05/2016
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Everything went perfectly! I called to schedule the service and the representative was helpful, professional, and friendly. We got the service scheduled easily and they sent a lengthy e-mail explaining how to prepare and what the after-cleaning process would be (drying time, etc.). The technicians arrived on time (yay!) - they were also exceedingly professional and friendly. They took a look at the areas I needed cleaned and pulled together an estimate for me, clearly explaining my options in regards to protectant, warranties, etc. They even informed me of a discount available to me as a first time customer that I had forgotten to ask about, which was really nice. I approved the estimate and they got to work right there and then. It took a little while, but they got all the spots out, the carpet and sectional look great, and they were clearly very careful with my furniture as they moved it around to clean everywhere. They clearly reviewed the drying time and do's and dont'ts; and even left me a little kit with carpet cleaner and the little protective booties to wear if I needed to walk on the carpet before it was dry. All in all an excellent experience; I'll definitely reach out to them the next time I need my carpet or upholstery cleaned!!
Description of Work: The provider cleaned my carpet, including spot treatment of several stubborn stains; as well as cleaned a large sectional sofa.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$830

Response from Absolute Carpet Care
Thank you for choosing Absolute Carpet Care! We appreciate your review and your business! -Team Absolute

David F and Linda L K.
05/2016
5.0
carpet cleaners
  + -1 more
All went well... on time, job done as requested. The carpet great, as always!
Description of Work: 1. 2 chairs, 1 ottonion 2 pillows cleaned. 2. family room carpet cleaned.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Response from Absolute Carpet Care
We thank you for being a loyal customer and look forward to working with you for many years. Have a wonderful day. - Team Absolute

Melvin H.
05/2016
5.0
carpet cleaners
  + -1 more
Excellent – on time – know products, hardworking.
Description of Work: Stretch carpet. Spot clean traced areas. Steam tile laundry room/mstr bath.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$504

Response from Absolute Carpet Care
We appreciate your business. We are glad you were happy with your service! - Team Absolute

Christopher B.
05/2016
5.0
upholstery cleaning
  + -1 more
Wilber and another technician arrived promptly and completed the upholstery cleaning on time, with minimal disruption. The furniture has literally been restored to like new condition. I can highly recommend this team.
Description of Work: Cleaned and protected over a dozen pieces of upholstered furniture

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,300

Jesse S.
05/2016
5.0
upholstery cleaning
  + -1 more
I had this company do a deep cleaning on my couch and remove a stain that one of my kids put there. I called a few companies to get prices and found their prices to be the same or slightly less than others. I decided to go with them based on the positive reviews. They were a little bit vague on the exact pricing and said it depends on the type of stain to be removed and the technician would determine the final price once they look at it. I've dealt with carpet and upholstery cleaners before and they all play games with the pricing to try to get you to pay more once they're in your house. When the technician arrived, the price became around $30 more than what I was told over the phone, but I was able to negotiate them back down to the price I was quoted. For anyone who has to deal with carpet or upholstery cleaners, make sure to be firm on your price and don't let them talk you into charging more. Once we agreed on the price, they did a very thorough job on the cleaning and spent a lot of time getting the entire carpet very clean. They got the stain out and all the lingering smells that have been in there from my dogs and various unwashed house guests. I am very satisfied with the results.
Description of Work: Removed stain from couch

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$205

susan G.
05/2016
5.0
carpet cleaners
  + -1 more
Personnel were on time, polite and worked very well.
Description of Work: Absolute cleaned all carpets and 2 carpet covered stairs.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,300

Response from Absolute Carpet Care
Thank you for your business & we appreciate the review. Hope you have a great day!! Team Absolute

JOY S.
04/2016
5.0
carpet cleaners
  + -1 more
They're great. It was a lot less than what they quoted me once they got out here and saw what I had. I was willing to pay whatever they quoted me because I had a sick dog and it just went all over the carpets everywhere in the house and my rugs. They came out and cleaned them. It was fantastic. I've used them twice. They are just fantastic people. The technicians are real nice.
Description of Work: They cleaned carpets and rugs.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Absolute Carpet Care
Thank you so much for taking the time to leave us a review, it is very appreciated. And we thank you for your business & look forward to working with you again. Have a great Day! Team Absolute

Diana D.
04/2016
5.0
carpet cleaners
  + -1 more
I called Absolute after an unfortunate experience with another well-established carpet cleaning company that does a lot of expensive advertising but does not do estimates until their equipment is in your house and you are faced with a take-it-or-leave-it decision. Fortunately, Absolute was a very pleasant change. They first sent over a 20-year veteran to estimate steam cleaning off-white carpeting on stairs and high traffic areas, as well as cleaning very grungy white tile floors and shower surrounds in two large bathrooms. Two very nice technicians did a superb job on both counts and I was more than satisfied with their work. On the customer service side, the office followed up with a cordial phone call asking for my evaluation and also sent a discount coupon for my next job. I will definitely not hesitate to call them to come back.
Description of Work: Carpet and Tile/Grout Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$650

Response from Absolute Carpet Care
Thank you for taking the time to leave a review. We take customer service very seriously and pride ourselves on 100% customer satisfaction. We appreciate the opportunity to come out and work with you & we look forward to working with you in the future.We hope you have a great day!! Team Absolute

Ann Marie G.
03/2016
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
ACC set a date and time explained process emailed instructions. Servicemen called before hand, and explained options. They cleaned the carpet and rugs beautifully.
Description of Work: Steam cleaned carpet plus 3 area rugs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Absolute Carpet Care
We are so happy you took the time to leave us a review & thank you for your business! We look forward to working for you again in the future. Team Absolute

Tim B.
03/2016
5.0
carpet cleaners
  + -1 more
Arrived 4 hours early! (called first to make sure okay).
Description of Work: Carpet cleaning, stain treatment.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from Absolute Carpet Care
Thank you so much for leaving us the review. We appreciate your business & look forward to working with you again in the future! Team Absolute

Stephanie B.
03/2016
5.0
carpet cleaners, flooring contractor, house cleaning, oriental rug cleaning
  + 2 more
This is my 3rd carpet cleaning by Absolute in 5 years. They are so good. The people who schedule the jobs are very friendly. They offer some advanced services that are too expensive for this cheap carpet. They are sensitive to budget concerns and have special deals you can take advantage of. I especially like that they leave you with a bottle of extremely effective spot remover, and some nice plastic booties to use while the carpet is drying. The rugs look great.
Description of Work: Cleaned area rug, 2 rooms, and stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Absolute Carpet Care
Thank you for your review. We are always happy to hear of your clients experiences! We appreciate your business and we look forward to working with you in the future. Team Absolute

Contact information

45921 Maries Rd Ste 180, Dulles, VA 20166

http://www.absolutecarpetcare.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
B911967

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Upholstery Cleaning,
Carpet Sales and Installation,
Oriental Rug Cleaning,
Flooring Sales and Installation,
Ceramic Tile,
Hardwood Flooring Sales and Installation,
Mattresses,
Water & Smoke Damage

FAQ

Absolute Carpet Care is currently rated 4.8 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Absolute Carpet Care accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Absolute Carpet Care offers free project estimates.
Yes, Absolute Carpet Care offers eco-friendly accreditations.
Yes, Absolute Carpet Care offers a 10% senior discount.
Yes, Absolute Carpet Care offers emergency services.
No, Absolute Carpet Care does not offer warranties.
Absolute Carpet Care offers the following services: Carpet Cleaning, Carpet & Hardwood Flooring Sales, Upholstery & Furniture Cleaning, Mattresses, Tile & Grout Cleaning, Water Damage Cleanup & Restoration, Leather Cleaning, & Pet Damage.
Housecleaning, Air Duct Cleaning, & Hardwood Floor Cleaning & Restoration.

Contact information

45921 Maries Rd Ste 180, Dulles, VA 20166

http://www.absolutecarpetcare.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM