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Absolute Carpet Care

Carpet Cleaning, Upholstery Cleaning, Carpet Sales and Installation,

About us

With over 32 years of experience, our focus is on the quality and services we provide to our clients. From our Eco-friendly products to the technicians in your home, our goal is 100% customer satisfaction. At Absolute Carpet Care you will experience friendly, hardworking and highly trained individuals who work together as a team to build life long relationships with our clients.

Business highlights

37 years of trusted experience
Emergency Services Offered

Services we offer

Carpet Cleaning, Carpet & Hardwood Flooring Sales, Upholstery & Furniture Cleaning, Mattresses, Tile & Grout Cleaning, Water Damage Cleanup & Restoration, Leather Cleaning, & Pet Damage.

Services we don't offer

Housecleaning, Air Duct Cleaning, & Hardwood Floor Cleaning & Restoration.

Amenities

Free Estimates
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.8940 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
8%
3
2%
2
1%
1
1%


Rating CategoryRating out of 5
quality
4.8
value
4.5
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 51-75 of 940 reviews

Dorothea B.
03/2017
5.0
carpet cleaners
  + -1 more
Very polite service personnel. Set right to work and explained in detail what had been done.
Description of Work: Spots completely removed from bedroom and living room carpeting. Excellent cleaning!

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Absolute Carpet Care
Thanks for choosing Absolute!! Have a great day! ---Team Absolute---

Sherri D.
03/2017
5.0
carpet cleaners
  + -1 more
They did the best job! As far as the stain protection is great, they come back out and take care of them as needed.
Description of Work: They cleaned my carpets.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$850

Response from Absolute Carpet Care
We appreciate you taking the time to leave us a review & we thank you very much for your business!! --Team Absolute---

Pamela B.
03/2017
5.0
carpet cleaners
  + -1 more
They were absolutely awesome. I was impressed and let me tell you, it takes a lot to impress me. I have recommended them to at least two other people. I think the cost is a little more then the average bear but it was worth it to me. They sent at least two technicians, they covered the wood floors. They did a really good job on the carpet. It was very clean when they were done and that isnt always the case.
Description of Work: They cleaned all of my carpeting and some stairs.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Absolute Carpet Care
Thanks for choosing Absolute Carpet Care!! We appreciate your business & thank you for leaving the review!! Have a great day!! Team Absolute

Lucy G.
03/2017
5.0
carpet cleaners
  + -1 more
My 18-year-old carpet still looks almost new, thanks to the regular work done by Absolute technicians. I also appreciate their use of substances that do not trigger allergic reactions, such as fragrance. They are always on time, work hard and do a great job. I have a lot of carpet to clean and they manage it in half a day.
Description of Work: In addition to routine cleaning, Absolute Carpet has removed all sorts of stains -- from animals and red wine -- leaving the carpet looking pristine.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$690

Response from Absolute Carpet Care
Thank you so much for taking the time to leave us a review, And thank you so very much for your business!! We look forward to working with you again in the future!! --Team Absolute--

RICHARD A.
03/2017
5.0
carpet cleaners
  + -1 more
I wasn't here at the time, my wife took that one. I like that they did a walk through, priced everything out before that. It was a good estimate, what they had quoted. It was a good experience.
Description of Work: Carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from Absolute Carpet Care
We appreciate you taking the time to leave us a review. And we thank you for your business!! Have a great Day! -Team Absolute-

Kathryn G.
03/2017
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Fabulous as usual. The service is not cheap, but it is worth every penny. We have three big dogs who, despite our best efforts, bring in dirt and drool on everything. Absolute got the stains out of our nearly 20-year old carpeting and left with the carpet looking fresh and smelling clean. The technicians were polite and thorough. In the past, if I have not liked something or stains were not cleaned, Absolute has sent a technician to try to correct the problem. They are honest and will tell you when a stain cannot be removed. I have been a customer for 17 years and am always happy with their work.
Description of Work: Carpet and upholstery cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Absolute Carpet Care
Thanks for choosing Absolute Carpet Care!! We appreciate your business & look forward to working with you again! -Team Absolute-

Maricruz F.
02/2017
5.0
carpet cleaners
  + -1 more
No problems, crew was courteous and efficient.
Description of Work: Carpet cleaning - whole house

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Absolute Carpet Care
Thank you for your business & for leaving a review! Have a great day! -Team Absolute-

Donna R.
02/2017
5.0
carpet cleaners
  + -1 more
Excellent very professional and paid attention to details.
Description of Work: Stretched carpet in living room and dining room.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Absolute Carpet Care
Thank you so much for your business!! We look forward to working with you again in the future. --Team Absolute--

Ruth H.
02/2017
5.0
carpet cleaners
  + -1 more
Both men were on time, very polite worked quickly & very clean. Work completed in less than 3 hours very efficient & carting men.
Description of Work: Carpets clean-3 bedrooms, one walking closet, large loft, 14 stairs, office; two area rugs cleaned, office rug stretched.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$769

Ann L.
01/2017
5.0
carpet cleaners, upholstery cleaning
  + 0 more
On time, provided bootees and carpet cleaner. This is the best carpet care co. From start to finish. Carpets look like new!
Description of Work: 2 bedrooms, 1 walk-in closet, 2 flights of stairs, 16x9 oriental rug, family room, large office, 1 up holstered recliner chair.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$445.48

Response from Absolute Carpet Care
We appreciate you taking the time to leave us a review. And we thank you for your business!! Have a great day!! Team Absolute

Barb M.
01/2017
5.0
carpet cleaners
  + -1 more
It was easy to get an appointment to match my schedule, and the crew was efficient, courteous and did a great job cleaning the carpets as requested. I would definitely hire them again.
Description of Work: Large area carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Absolute Carpet Care
Thanks for choosing Absolute Carpet Care!! We appreciate your business & look forward to working with you again! Team Absolute

Claudia R.
01/2017
5.0
carpet cleaners
  + -1 more
Over the years I have used them on four different occasions and every time they did an excellent job!
Description of Work: Cleaned carpet throughout the house, including stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Absolute Carpet Care
Thanks for choosing Absolute Carpet Care! We look forward to working with you in the future. Team Absolure

Stephen W.
01/2017
5.0
carpet cleaners
  + -1 more
On time, explained work, accepted suggestions, did excellent job.
Description of Work: Cleaned carpet-2 floors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from Absolute Carpet Care
Thank you for your business & for leaving a review! Have a great day! Team Absolute

LINDA D.
01/2017
4.0
carpet cleaners, upholstery cleaning
  + 0 more
Timely, thorough & professional job for future using my previous cleanings as base estimate given room singer don't change to some time & be more consistent room year to year.
Description of Work: Clearly of carpets & upholstery.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$600

Response from Absolute Carpet Care
We appreciate your business & look forward to working with you again. We hope you have a great day!! Team Absolute

Kenneth A.
01/2017
5.0
carpet cleaners
  + -1 more
We've been using them for 13 years because of good prices and good work.
Description of Work: For carpet cleaning, we used Absolute Carpet Care. We used them in December for the holidays.
Rating CategoryRating out of 5
Yes, I recommend this pro

Dana & Dave J.
01/2017
5.0
carpet cleaners, carpet installation, upholstery, upholstery cleaning, oriental rug cleaning
  + 3 more
They came on time they had good follow up for scheduling and they made sure the furniture feet were covered. They were thorough with the cleaning of the furniture and the area rug we had.
Description of Work: They do a great job. The price is a little high but you get what you pay for and the quality work is very good. We had our furniture, and rugs cleaned and they did such a good job we went ahead and had the basement carpet cleaned. They also stretched our carpet that had a wave in it and that was very reasonable.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$355

Response from Absolute Carpet Care
Thank you for choosing Absolute Carpet Care!! We look forward to working with you again in the future. Team Absolute

Jennifer L.
01/2017
5.0
upholstery cleaning
  + -1 more
Cleaned both sofas. Prompt professional service. Removed the stains.
Description of Work: Needed two sofas professionally cleaned. Hadn't been cleaned in 5 years and there were some stains.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$425

Response from Absolute Carpet Care
Thank you for choosing Absolute Carpet Care!! We appreciate your business and look forward to working with you again in the future. Team Absolute

Joseph M L.
12/2016
1.0
carpet cleaners
  + -1 more
I'm 64 yes old and seen plenty of upsales in my day on all projects. I use the list to avoid this scam. I spoke with Jason and gave him the measurements of the 2 rooms. They had a coupon for 1room up to to 114 square foot free.off that info I was quoted $171. For both rooms after discount. Good! Putting the carpet on the tack strip he said they wouldn't phone quote.I told him I would get someone else and told him I've seen this done many times and not brain surgery. Maybe it's 1hours work.how much could you possibly charge $25 or $50 per hour.he said maybe a $100 they have to see it.I said OK assuming somewhere between 50&100 for the carpet repair let's get it done Great he had his guys here today.I feel bad for those guys because the first thing they have to do is start up selling.They have four plans and now my cleaning was going to be $583.What total joke I guess some idiots pay it.FYI I'm not cheap I live in a very upscale area. So then the carpet repair goes to $383.At that point I had them call shop and of course Jason was not in.lol I expected that.The lady I spoke with said my measurements where off and now the price was $221 to clean. I left them clean only because we moved furniture and I'll just get someone else to kick carpet onto tack strip. I told the lady I would put an unfavorable review on the list and said didn't care.So here it is beware and get someone else to clean your. No I don't want any money back.I paid them when done. Beware of upsellers. Joseph Lackovic Sr
Description of Work: Carpet cleaning and carpet put back on tack strip on 1/2 of 1 room.

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
3.0
responsiveness
2.0
punctuality
5.0

$221

Response from Absolute Carpet Care
Mr. [Member name], Thank you for your feedback. Any feedback (good or bad) gives us an opportunity to improve our business and our customer service so I thank you for taking the time to respond and share your experience. Cleaning Pricing: I understand the cleaning was quoted at $171 and that you paid $212. We based that quote on rough measurements discussed over the phone. We try our best to inform our clients that we cannot give you a firm price until we arrive to measure for the exact square footage as that is how we charge...by the square foot. The square footage ended up to be more than discussed over the phone which was the reason the price went from $171 to $212. We should have done a better job explaining that to you during your initial phone call it sounds. Repair Pricing: The quote our Technicians gave you for $360 was to stretch the entire room rather than just re-attach an edge. This was their professional recommendation in order to have the carpet fixed in a more permanent manner. Sometimes putting a "band-aid" on the problem isn't possible. I'm sorry they weren't able to offer a better solution at a lower cost and I respect your decision to find another opinion on the repair. A Note on Up-Selling: We offer many different services and will merely suggest those services to clients who can benefit by having a cleaner, more healthy and better looking carpet and/or upholstery. We would never try to sell something to someone that they don't need or would not see a "Value" in. The different cleaning prices presented at the beginning are "Options" and provide different benefits to different clients. We feel we are doing a "dis-service" not to give those options to our clients. It's similar to a car wash that packages their cleaning with or without tire shine, interior wipe down etc. At the end of the day, it is our clients who decide what they see is the right choice for them and we would never pressure them into a decision (only suggest and offer the options). I thank you for your business and for your feedback and wish you luck with the repair work. Warm Regards, Marcus Krohn Owner

Robert L.
12/2016
5.0
carpet cleaners
  + -1 more
Nelson G came on 30 Nov to assess job. Gave us helpful info & product sample for future spits. Set up cleaning appointment. Next day, will & add way came on time and did a pre-clean & then water-extraction cleaning. Super job!
Description of Work: Clean carpets in family room, stairs, and 3 bed room. And 1-over stuffed chair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$515

Response from Absolute Carpet Care
Thank you for your business & for leaving us a review! We look forward to working with you again in the future. Team Absolute-

Ginger H.
12/2016
5.0
carpet cleaners
  + -1 more
Great. We will be back and will request Nelson and Marco every time
Description of Work: 14 year old carpets cleaned and look like new. Ask for nelson and Marco. That team is stellar.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Absolute Carpet Care
We thank you for your business & look forward to working with you in the future! Have a great day!! ---Team Absolute---

K K.
12/2016
5.0
carpet cleaners
  + -1 more
Carpeting looked like new after they left! They are expensive but worth every penny.
Description of Work: Carpet had pet stains.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Amy R.
12/2016
5.0
carpet cleaners
  + -1 more
Showed up on time,efficient, professional, courteous. very satisfied with the result.
Description of Work: Carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$550

Response from Absolute Carpet Care
We appreciate the review & thank you so much for your business!! Have a great day!! ---Team Absolute--

Heidi A.
12/2016
5.0
carpet cleaners
  + -1 more
Great! I did not think the at stains would come out, but they did over work, no mess and will definitely hire again.
Description of Work: Carpet cleaning 1 room & 2 small areas.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from Absolute Carpet Care
Thank you for your business & we appreciate the review!! We look forward to working with you again in the future!!--Team Absolute--

Jeff K.
12/2016
5.0
carpet cleaners
  + -1 more
All went well, with a special bonus. We've used them several times before and have always been pleased. This time they find a lost valuable earring that my daughter had lost, and they left it prominently for us to find. They are clean and quick, and do a good job; and the staff (this time Adonay and Rapaeh) were very competent and professional.
Description of Work: A regular cleaning of carpets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$325

Response from Absolute Carpet Care
Thank you so much for taking the time to leave us a review. We are so glad you have chosen Absolute Carpet Care for your carpet cleaning needs & look forward to working with you again in the future!! --Team Absolute---

Isela G.
11/2016
5.0
carpet cleaners
  + -1 more
They were great! punctual and very courteous, examined the whole area and went over pricing before starting.
Description of Work: carpet cleaning on stairs and bedrooms

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

45921 Maries Rd Ste 180, Dulles, VA 20166

http://www.absolutecarpetcare.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
B911967

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Upholstery Cleaning,
Carpet Sales and Installation,
Oriental Rug Cleaning,
Flooring Sales and Installation,
Ceramic Tile,
Hardwood Flooring Sales and Installation,
Mattresses,
Water & Smoke Damage

FAQ

Absolute Carpet Care is currently rated 4.8 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Absolute Carpet Care accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Absolute Carpet Care offers free project estimates.
Yes, Absolute Carpet Care offers eco-friendly accreditations.
Yes, Absolute Carpet Care offers a 10% senior discount.
Yes, Absolute Carpet Care offers emergency services.
No, Absolute Carpet Care does not offer warranties.
Absolute Carpet Care offers the following services: Carpet Cleaning, Carpet & Hardwood Flooring Sales, Upholstery & Furniture Cleaning, Mattresses, Tile & Grout Cleaning, Water Damage Cleanup & Restoration, Leather Cleaning, & Pet Damage.
Housecleaning, Air Duct Cleaning, & Hardwood Floor Cleaning & Restoration.

Contact information

45921 Maries Rd Ste 180, Dulles, VA 20166

http://www.absolutecarpetcare.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM