Sosa General Contractor LLC

Ceramic Tile, Kitchen and Bath Remodeling, General Remodeling,

About us

Sosa General Contractor is a locally owned Remodeling & Tile business that has been providing exceptional quality for 15 years to the Washington D.C. metro area. We take pride in our work and in creating satisfied customers. We would be honored to help you with any Remodeling or Tile work you need.

Business highlights

23 years of trusted experience

Services we offer

Ceramic tile, Marble & Granite, Full Home Remodeling, Full Bathroom Remodel.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.749 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
2%
3
4%
2
6%
1
2%


Rating CategoryRating out of 5
quality
4.8
value
4.7
professionalism
4.7
responsiveness
4.6
punctuality
4.8

Filter reviews by category

Showing 26-49 of 49 reviews

Michelle C.
10/2015
5.0
ceramic tile, home remodeling
  + 0 more
We purchased two deals for tile floors @ $750 each. Jose did two bathrooms for us and we were delighted with the results. He and his team were professional, punctual and polite. They were very careful to minimize dust and debris as they moved materials through the house. The job started and finished exactly on time. We will contact him again when we replace our kitchen floor.
Description of Work: Removed existing vinyl floor and replaced with tile floor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$750

PAUL L.
09/2015
5.0
home remodeling
  + -1 more
unknown
Description of Work: Date of service 5-25-15. Cost of labor $5500.00 for two weeks.
Rating CategoryRating out of 5
Yes, I recommend this pro

Raymond F.
08/2015
5.0
ceramic tile
  + -1 more
When we contacted Mr Sosa for an estimate, he was punctual on arriving to evaluate the work to be done. When he thought he was going to be late, he called to say the traffic was heavier than he thought, he still arrived on time. He wanted to start the work that weekend, but we had contacted other contractors for estimates. We chose Mr. Sosa, primarily for price and the quality of his work as shown in pictures on his web site. We bought the tile and grout and Mr. Sosa arrived on the following Friday to begin. The tile work was completely done by 4:00 and had to sit overnight to set. He arrived back at 8:00 am on Saturday to grout and left again for it to dry. Upon his return at 1:00, he moved everything back into the laundry room and 1/2 bath and was gone by 4:00.
Description of Work: Ceramic tile installation in a mud room/laundry room and adjacent 1/2 bath.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Christie B.
04/2015
5.0
ceramic tile, home remodeling
  + 0 more
Mr. Sosa did a beautiful job in our bathroom. He repaired the sub-flooring, installed new ceramic tile floor and replaced vanity top and faucet. Superb workmanship, very professional. Recommend without reservation.
Description of Work: Replaced ceramic tile bathroom floor, vanity top and faucet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,450

Chris S.
10/2014
5.0
remodeling, ceramic tile
  + 0 more
Fantastic. Sosa was punctual and his tile work is perfect. His attitude and communication are all that I could ask for. I will continue to use his services in the future.
Description of Work: Tile work and instal of a shower.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

BRYAN R.
10/2014
5.0
ceramic tile, home remodeling
  + 0 more
Contractor fixed all structural defects and did masterful job of building a pair of solid, good-looking walk-in showers.
Description of Work: Tear out old showers (2) and build new tile showers. Included intallation of new doors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,500

james W.
10/2014
5.0
ceramic tile, home remodeling
  + 0 more
Outstanding contractor. Is very professional in bathroom remodeling, works with a minimum of interaction, recommended and used quality materials. Kept work area clean and covered floors, very nice to work with. Jose Sosa is very professional, and he knows his craft very well. He does the work himself with other employees, and lets you know what he is doing before he starts. Best price out of 8 quotes, helps you get the best bargain for materials. I highly recommend Sosa Ceramics Ties for bathroom remodeling. James
Description of Work: Remodel two bathrooms with tile and faucets. Fixed leak in shower.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$6,300

Response from Sosa General Contractor LLC
Thank you for the rating and i hope to work in the near future with you.

Alex V.
09/2014
5.0
ceramic tile, home remodeling
  + 0 more
Jose was neat, on time and very professional. He did a beautiful job. Several of the contractors who came to measure for shower door quotes commented on what a great tile job he did.
Description of Work: Removed existing shower, tile, and shower pan. Re-tiled shower, rebuilt shower base, also removed old tile around tub and retiled. Repaired floor where there had been some minor water damage.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

Kathleen S.
09/2014
5.0
ceramic tile
  + -1 more
unknown
Description of Work: This was an Angie's List deal that I purchased for a shower make-over. After taking out the old shower pan, it was discovered that the proper flooring had not been installed and water had leaked outside the shower, leaving the wood under the floor tile wet and rotted. We decided that it would be best to re-tile the entire bathroom as well as the shower. It looks beautiful and we're very happy with it. Mr. Sosa was very professional, always on time and very nice. |For future customers--it would be helpful if you know some Spanish. Mr. Sosa's English is good, but there were a few times that I wasn't sure that we understood each other. Also, know what you want and understand that this is just for the tile job. My purpose for doing this was to make sure I didn't have any leaking from the shower before I started painting and putting in a new floor in the dining room below. I was hoping to get suggestions and recommendations from Mr. Sosa, but realized that I needed to have a better plan. It would be helpful if Mr. Sosa could line up some resources for things like shower doors, too to make the process a little easier and faster. Overall, though, I was very happy with Mr. Sosa and his work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

nancy P.
08/2014
5.0
ceramic tile, home remodeling, marble & granite
  + 1 more
We just can't say enough good things about Jose and his company. He was by far the best contractor we have ever had the pleasure of working with. Jose is a true professional, and did the most beautiful job with the tile (shower and floor), he really is an artist. The installation was perfect, and the bathroom looks amazing. Jose was fast, honest, fair, professional, polite and respectful of my home and my family, clean and neat while working, and highly skilled at bathroom renovation (especially tile). Jose responded right away to my request for an estimate, and we told him we needed the job done quickly because we were expecting out of town guests. He started the job within a few days, and completed the whole thing in less than a week. (I couldn't believe how fast he was). He showed great care to protect/cover my furniture and floors. He always arrived on time. He kept all of the work areas neat and clean. And, did I mention that the tile was installed perfectly?, as was the vanity, granite countertop, vessel sink and new faucet. We thought his price was fair and reasonable, and we couldn't be happier with the entire experience. This is a company that honestly cares about doing a good job, and knows how to do it right. From the beginning, we knew we had found the right contractor, and are so happy we discovered Jose. We will be asking him to do our next bathroom remodel, and would highly recommend this company.
Description of Work: Bathroom renovation - included new shower (tile), new floor, replace vanity and vessel sink, install new fixtures, and a new recessed medicine cabinet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

Debra S.
07/2014
4.0
ceramic tile
  + -1 more
Mr. Sosa was very pleasant and patient. However, we were surprised that the scope of work covered by this coupon offer was so narrow. We did go to the bathroom and tile stores to survey what the "extras" would cost. The total expense would be a lot more than we expected and we have decided that we prefer not to go through with this remodel work at this time. Thank you, Debbie Seret
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$1,499

Response from Sosa General Contractor LLC
Mrs.[removed member name] I'm so sorry about the big deal shower replace but the big deal dosent cover the facet and the shower doors I'll be happy to help you if you change your mind. Thanks for selecting Sosa ceramic tile,Jose

John K.
07/2014
5.0
ceramic tile
  + -1 more
After obtaining four estimates to retile our kitchen floor, which another contractor had been stringing us along on for three weeks, we selected Sosa Ceramic Tile. Mr. Sosa's bid was significantly less than the other estimates, he was willing to do the project over the weekend since we wanted to complete it as soon as possible, and offered what my research indicated was a good plan to address the problem we had with the existing tile floor developing hairline cracks in many different places over the years. Mr. Sosa and his crew showed up on time and were all exceptionally polite and considerate. They worked efficiently and deligently all day Saturday to remove the old tile, place the cement backerboard, and lay the tile. After quiting at 1800 Mr. Sosa was back at 0945 Sunday morning to grout the tile floor and begin replacing the floor boards, edging, and trim. He finished up Monday with all the detailing. I was very satisfied with the price, the timeliness of the work, the quality of the work, and the professional demeanor and work ethic of Mr. Sosa and his crew. While I cannot vouch for a more elaborate remodeling project, I would absolutely recommend them for any floor, shower, or backsplash tiling project.
Description of Work: Retiled kitchen floor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,800

James C.
05/2014
5.0
ceramic tile, home remodeling
  + 0 more
Jose came out quickly to do an estimate and followed up by scheduling to do the work within a week after we decided to have it done. He showed up on time and called ahead so we could situate the dogs. We were happy with the work done, especially with how quickly it was done--within the weekend. We bought the tile ourselves, and compared to other contractors, Jose offered a reasonable credit that actually covered the cost of the tile.
Description of Work: Removed and replaced whole shower and tub area

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,600

Lisa C.
04/2014
5.0
ceramic tile, home remodeling
  + 0 more
Jose and his team are very efficient and work hard to make sure everything is done correctly and professionally and looks great, too. They arrive on time, and get right to work. At the end of each day, they clean up and even vacuum! I was home part of the time they were working and they were polite, thoughtful and pleasant to have in my house. I will not hesitate to have them do additional work for me.
Description of Work: Removed tile, installed new tile, installed vanity and plumbing for sink and shower; installed pedestal sink (moved plumbing) in one of the powder rooms; repaired drywall and hung mirrors and medicine cabinet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

JAMES L.
04/2014
2.0
ceramic tile
  + -1 more
As stated earlier, the shower deal seems great but it looks like you will pay a lot more if you deviate from the original offer.
Description of Work: I asked for a bid on a simple 48 sq ft ceramic tile bathroom floor install. Jose's first price was $950 which works out to almost $20 a sq ft not counting materialsl. This is way beyond normal pricing. and is unconscionable. He later lowered it to $750 but I did not select him. The "Big Deal" by this company is $1495 for complete new shower install including 110 sq ft ceramic tile, all materials, removal of old shower and install of shower wet pan and fixtures. This is a great price but it looks like if you add to or deviate from the plan , he will charge considerable more. This is really too bad that he feels he needs to do this kind of business.

Rating CategoryRating out of 5
value
1.0
responsiveness
4.0


Response from Sosa General Contractor LLC
Mr.[removed member name] I'm sorry that you feel that way but the big deal we have dosent include floors and it is hard to give the price by phone without seeing the project . Also if I saw the job then I would've given a better offer. I personly think that it's not right to put a review on my page but if you think that that's ok than it's fine with me Thanks,Jose

Margie C.
04/2014
5.0
ceramic tile
  + -1 more
The service went great. I love our bathroom. The bathroom is like night and day... beautiful. Thank you Sosa.
Description of Work: Sosa was honest, on-time and provided excellent service. He walked us through the project step by step. I would definitely call them back for any further services needed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

Kendra W.
04/2014
5.0
ceramic tile, home remodeling
  + 0 more
As I stated on March 6, 2014, Jose truly is a gem. When he removed my old white plastic/vinyl/fiberglass type shower and replaced it with porcelain tiles, I knew I would want him to tile the floors. Jose's "can do" attitude, professionalism, and attention to detail all show through his work. We had already discussed what I needed to do to the floors, so when I called him to come back, he was ready! As he was removing the carpet and carpet padding from the floor in the dressing area, Jose noticed vinyl covering the subfloor underneath the padding in one corner. He immediately brought it to my attention. I asked him to remove the vinyl, as I was curious to see why it was there. To my dismay, there was a huge area of mold and mildew on the wood subfloor! It appeared water from the hall bathroom flowed underneath the wall, across the stairwell, and into the dressing area of the master bed/bathroom. I was totally shocked and disgusted. I have been in the home for 5 years. I remodeled the hall bathroom 3 years ago. I had no idea there was a water issue between the walls. But that's what you get when you buy an older home that has not been given the proper TLC. Nonetheless, Jose did not fret. I asked him if he could remove that area and repair the subfloor, as I did not want that crud underneath my new tiled floors. Further, I did not know what, if any, health issues it might cause...that it hasn't already caused. Jose politely agreed to make the repair with his "can do" attitude, and he quoted me a very fair price for the additional work. After completing the demolition, Jose and his colleague immediately went to the store to purchase the items needed for the subfloor. When they returned, they commenced to make the repair and prepped the floor for the new tiles. Upon completion, my bathroom and dressing area floors look like they belong in an upscale hotel. I have yet to replace the dressing area vanity and sink. But when the whole area is done, it will truly be my oasis. I can foresee being tardy everyday, as I attempt to pry myself away from my master suite. Because of Jose and Sosa Ceramic Tile, I will look forward to going home at the end of each day after a grueling commute from Washington, DC. Thank You, Jose!! I appreciate you.
Description of Work: Removed old bathroom sink and dressing area vanity. Also removed several layers of vinyl flooring from bathroom, as well as carpeting and carpet padding from dressing area. Removed and replaced section of subfloor that was moldy and had been covered with vinyl underneath the carpet padding in the dressing area. Placed porcelain tile on the floor in the bathroom and in the dressing area.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,400

Kendra W.
03/2014
5.0
ceramic tile, home remodeling
  + 0 more
After purchasing the deal through Angie's List, I called Jose to arrange a survey of the job. Jose was at my home within 2 hours! He was very polite and he had a "can do" attitude. I wanted a niche in the wall, which was not part of the deal. But because I provided my own tiles and grout (which were part of the deal), Jose did not charge me extra. And he was very flexible to minor adjustments that I made throughout the job. Jose and his colleague promptly arrived at my home each day, and they ensured to clean the job site before leaving each evening. Jose is a skilled craftsman who takes pride in his work and pays attention to detail. Thus, he did not rush through the job. When it appeared he was not going to complete the job in the time promised, he let me know well in advance so that I could make arrangements to be home. Jose is a well-mannered young man. I am delighted that he was able to do my shower renovation. I will definitely use Sosa Ceramic Tile again for future jobs. And I have requested an estimate for Jose to tile my bathroom floor in the near future.
Description of Work: Jose removed the old shower, which was the white plastic/vinyl/fiberglass type shower. He installed a new tiled shower with two niches in the wall for soap, shampoo, etc. He even built up a new shower pan and tiled the shower floor. He also installed a new drain, valve, faucet, and shower head. I provided the tiles, grout, and faucet kit. Jose provided all other materials.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,200

Tim F.
03/2014
5.0
ceramic tile, home remodeling
  + 0 more
We had just moved into our new house and decided to rent out our old house. Less than a week before our tenants were slated to move in I discovered that I had water damage in our master bedroom shower. Essentially I had to redo the shower. Since I had already had replaced the vanity, sinks, and toilet and had just had it repainted the month before I decided to replace all the tile. Even though it was a holiday weekend the first Angies list provided I contacted agreed to meet me on President's Day in the evening. Surprisingly he was a no show. No calls, nothing. When I left a message for him still nothing. On Tuesday morning I contacted Jose at Sosa Ceramic Tile. He agreed to meet me that evening despite being at another job fairly far away. I needed more than the Angies list shower redo they had on the big deal page, plus my house was not in a location eligible for the offer. Jose showed up on time, and we discussed the work I wanted to have done. We agreed on a price and I told him that I wanted the job done quickly since my tenants were moving in. He emailed me a bid description later that night, and told me he could start on Friday. He and his crew also worked all day on Saturday, took Sunday off, and then finished the job over three days the next week. We talked everyday, he was flexible on my minor adjustments, and they cleaned up everyday before they went home. Jose takes great pride in his work and the job turned out great. This is the kind of company you want working on your home.
Description of Work: They removed all the tile in my master bath, including the separate shower, deck around the tub, and the floor. Replaced the shower spout and mixing valve, and the tub faucet. Using the tile I provided they installed all the tile to include a tiled shower pan. Also installed some wood molding where needed. I provided the tile, faucets, and grout. They provided everything else.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,700

Beth Y.
02/2014
5.0
ceramic tile, flooring contractor, home remodeling
  + 1 more
Jose was prompt and began the job shortly after we purchased the "Big Deal" for our shower. When Jose came out to survey the job, we asked for an estimate to tile the floor--which we accepted. We also had him and his crew do some plumbing in the shower and repair some damage to the sub-floor. They removed the old baseboard and installed new baseboard, caulking it perfectly. They are very good carpenters! The shower and floor look great. Each day they were conscientious about cleaning up before leaving for the day. We are very happy with the quality of the work performed and would highly recommend Sosa Ceramic.
Description of Work: Jose demolished the old shower, retiled the shower and installed ceramic tile on the bathroom floor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,450

Jose O.
01/2014
5.0
ceramic tile, home remodeling
  + 0 more
Went great, Jose is a hard worker with an excellent attention to detail. I could count on Jose to be on time and ready to begin work every morning. I observed Jose actively working alongside and reviewing the work of other workers, always ensuring that the work met his standards and teaching his employees the small things that make his work top notch.
Description of Work: About 800 sqf of tile flooring installation + trim + painting of 3 rooms

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,700

MARY H.
11/2013
5.0
ceramic tile
  + -1 more
Jose was on time, removed the old floor, tiled under my appliances, and finished on schedule. He was neat and did an excellent job. I will use him again.
Description of Work: Put a new porcelain tile floor in the kitchen of my rental townhouse.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Kevin W.
09/2013
5.0
ceramic tile
  + -1 more
Project went well - much faster and nicer than I had hoped. Jose listened to my concerns and really worked with me. Our floors had some unevenness to them, which was rectified properly. He gave me the opportunity to fix some squeaky spots, adjusted to last minute changes (such as leaving open a electrical outlet which the previous owners hid in the floor. Yes, it was live!). Everything came out well. Despite also not having perfect 90 degree turns, each section of tile looks proper and square. Very happy with the results.
Description of Work: Tile & linoleum floor removal (~150 sq. feet of each) and the installation of 12"x18" porcelain tile.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,750

Beth G.
09/2013
5.0
ceramic tile
  + -1 more
Our basement floor was covered in carpet and the fireplace was brick that was 25 years old. Sosa tile came in and tore it all out and replace the floors and fireplace with tile. He was prompt, and courteous and completed on schedule and within budget. He cleaned up after himself and tidy the workspace every day. He has a positive attitude and is an extremely hard worker. His craftsmanship and professionalism is excellent. We decided to hire him to completely gut all three of our bathrooms and to resurface the floors and walls with tile.
Description of Work: Replace BasementTile and resurface the fireplace. Replace tile in three bathrooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000
    • 1
    • 2(current)

Contact information

586 Hunters Road, Culpeper, VA 22701


Service hours

Sunday:
9:00 AM - 5:00 PM
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 5:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
2705134796
Trade License Locale
Virginia
Trade License Authority
5/31/24
Trade License Expiration
05/31/2026
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Ceramic Tile,
Kitchen and Bath Remodeling,
General Remodeling,
Flooring Sales and Installation,
Marble and Granite,
Bathtub Restoration,
Remodeling - Modular & Mobile Home,
Basement Remodeling,
Sunrooms and Patio Enclosures,
Architects,
Homebuilders,
Garage and Shed Building

FAQ

Sosa General Contractor LLC is currently rated 4.8 overall out of 5.

Sunday: 9:00 AM - 5:00 PM

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 8:00 AM - 5:00 PM

Sosa General Contractor LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Sosa General Contractor LLC offers free project estimates.
No, Sosa General Contractor LLC does not offer eco-friendly accreditations.
Yes, Sosa General Contractor LLC offers a 10% senior discount.
No, Sosa General Contractor LLC does not offer emergency services.
Yes, Sosa General Contractor LLC offers warranties.
Sosa General Contractor LLC offers the following services: Ceramic tile, Marble & Granite, Full Home Remodeling, Full Bathroom Remodel.

Contact information

586 Hunters Road, Culpeper, VA 22701


Service hours

Sunday:
9:00 AM - 5:00 PM
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 5:00 PM