AAA Custom Care is a family owned and operated business serving the Culpeper area of Virginia. With over 18 years of experience and certified technicians, we are able to offer competent and efficient care for your carpets and rugs at competitive prices. We specialize in flood damage and will prioritize any calls to treat and restore flooded space.
Business highlights
28 years of trusted experience
Emergency Services Offered
Services we offer
24 hour emergency flood service. Carpet and rug cleaning. Upolstery cleaning. Mold treatment and prevention. Pet odor deodorization and stain removal.
We didn't hold out much hope for the chairs, but when they dried, they looked like new! The carpets had a couple of very minor spots when Steve finished, but it wasn't for lack of trying. Overall, the rugs looks great and we are thrilled with the results. We would highly recommend this company and will call them again when needed.
Description of Work: Two upholstered chairs cleaned and wall-to-wall carpet cleaned in two rooms.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$150
Deborah B.
10/2014
5.0
carpet cleaners, upholstery cleaning
 + 0 more
unknown
Description of Work: Cleaned carpet upstairs 3 bedrooms and hallway stairs. Cleaned carpet downstairs family room, study, hallway, and stairs. Cleaned to area rugs, couch, and chair. They did a great job.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$570
Joe T.
05/2014
5.0
carpet cleaners
 + -1 more
unknown
Description of Work: AAA Custom care responded to a basement flooding problem that I had during a recent rain storm. They came back every few hours to check the progress of the drying out process and completed the work in a very professional manner. They are a 7x24 company and can be counted on for any emergency or even just cleaning carpets and/or furniture both of which I have had them do. I highly recommend their services.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$450
Joe T.
07/2013
5.0
carpet cleaners
 + -1 more
End result was a dry basement, dry carpets and no smell or fungus. Basement was just like it was before all the water ..
Description of Work: Due to the extreme rains our basement flooded. Called AAA and even though they were swamped with earlier calls promised to get to me ASAP. They were able to come out a few hours later and perform a kind of emergency water removal and set up drying fans. They promised to check back later but couldn't fix a time due to the dozens of flood calls. After a 14 hour non-stop work day they came back to assess the results and did a final mold prevention treatment etc. These folks are totally responsive and put the Customers emergency as a top priority. This is the second time I've used them in a few years. Highly recommend this team !
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Saundra W.
05/2013
5.0
carpet cleaners
 + -1 more
All interactions were pleasant - answered all of my questions. Showed up on time and briefly explained the cleaning process, amount of time it would take to complete, how long it would take for carpets to dry and told me about their 100% guarantee.
Description of Work: Called AAA Custom Care, LLC to inquire about price - getting 2 bedrooms cleaned and deoderized. They promptly scheduled me in for the very next day, which was great! Carpeted rooms were thoroughly cleaned, groomed and deoderized - Very satisfied with results!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$105
Dwight S.
03/2012
5.0
carpet cleaners
 + -1 more
A friend reccomended AAA Custom Care LLC. I called them and they wasted no time coming to assess the damage. They gave me a very reasonable estimate so I hired them. They came back later the same day and cleaned up the mess, dried the carpet and left things in perfect order when they were finished. I would not hesitate to use them again if need be. Additionally the final price was about $25.00 less than the original estimate.
Description of Work: We had a basement flood because of a faulty downspout not draining properly.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Joe T.
03/2012
5.0
carpet cleaners
 + -1 more
The job went very well and after drying out with fans, de-humidifiers etc. they came back next day to ensure everything was dry and then treated the carpet etc. with the anti-fungus spray.They responded to my emergency, saved my carpet and left the room better than before the water incident. They even used a floral application to give the room a great clean smell.They even called back a week later just to check that everything was OK and that I was a satisfied customer. I can't say enough good things about this small company that really cares about service !
Description of Work: Had a water leak which soaked my carpets down in my finished basement. I called AAA Customer Care and asked if they could come out right away. They were there within the hour and started he service which entailed sucking up the water, professionally pulling up the carpet so dry air could be blown to speed up the drying of the carpet and applying an anti-fungus treatment.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Carpet Cleaning,
Upholstery Cleaning
FAQ
AAA Custom Care LLC is currently rated 5 overall out of 5.
Sunday: 7:00 AM - 11:30 PM
Monday: 7:00 AM - 11:30 PM
Tuesday: 7:00 AM - 11:30 PM
Wednesday: 7:00 AM - 11:30 PM
Thursday: 7:00 AM - 11:30 PM
Friday: 7:00 AM - 11:30 PM
Saturday: 7:00 AM - 11:30 PM
AAA Custom Care LLC accepts the following forms of payment: Check
Yes, AAA Custom Care LLC offers free project estimates.
Yes, AAA Custom Care LLC offers eco-friendly accreditations.
No, AAA Custom Care LLC does not offer a senior discount.
Yes, AAA Custom Care LLC offers emergency services.
No, AAA Custom Care LLC does not offer warranties.
AAA Custom Care LLC offers the following services: 24 hour emergency flood service. Carpet and rug cleaning. Upolstery cleaning. Mold treatment and prevention. Pet odor deodorization and stain removal.