The start was delayed - had problems getting the building permit from the county as the company (J&B Home Improvement) was new and apparently hadn't filed the proper paperwork with the county. So for several days the contractor (Dennis) and his helper would on come over and work for 2-3 hours waiting for the county inspector to approve the work; but this couldn't be done because the company owner had not filed proper forms. Even after permit was approved they only worked for half a day. During the interview and job estimate process, Dennis said how he wanted to make this a show piece and voluntarily offered to do many little extra things (at no additional cost) to make sure that the job looked very good and that we would be happy as he was trying to get his new home improvement business (within the company of J&B Roofing) off the ground. The work was generally very good and he did do some of the extra things he said he would, but not all of them and when a project that he did on our back deck, which we paid him additional money for, was not finished when the front porch was finished he got visibly upset and loud when we told him we were going to hold back a portion of the final payment until it was done. Along with the front deck our walkway was going to have to be redone and Dennis promised that while he wouldn't be doing the cement work himself (he introduced me to a man to do it) he absolutely promised that he would lay down the framing for the cement so that it could be poured. He said after the final payment was made that he was going to take the next weekend off but would get back to us in the next day or two. THE ENTIRE WEEK WENT BY WITH NO VISIT, NO PHONE CALL, NO CONTACT from him at all. We had also set up with his helper (an electrician) to install an outside plug on the porch. He was going to come by the day after the final inspection and do that. He never showed up and never contacted us, either. Dennis came off at first as a really nice smiling, friendly guy; but in the end he was not a man of his word and got loud and angry when he was going to have some money held back until he had finished his work. I had planned to use him for lots of home projects around the house in the future, but will definately NOT be do that as it turns out.
Description of Work: Remove old porch from front and replace with larger porch.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0
$3,900
Janice M.
03/2012
5.0
roofing
+ -1 more
Very good
Description of Work: They put a new roof on our house and did an excellent job. Would have only taken 2 days but storms blew in on the 2nd day and then on Monday the 3rd day it snowed. Very nice people and I would recommend them to everyone.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,500
Lisa J.
12/2011
5.0
roofing, skylights
+ 0 more
They were $2000 to $3000 cheaper than a lot others in town and give a 5 year warranty. They don't require any money upfront, nor do you pay until the job is done and you are happy. Most contractors want money down, but they are very honest people and it's a family run business. They are very nice people to deal with. I have referred them to my brother, my next door neighbor and will use them again in the future.
Description of Work: I used the services of J & B Roofing to replace the roof inclusive of skylights 2 years ago.
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Service Categories
Roofing,
Skylights,
Handyman Services
FAQ
J & B ROOFING is currently rated 4.3 overall out of 5.
J & B ROOFING accepts the following forms of payment: Check
Yes, J & B ROOFING offers free project estimates.
No, J & B ROOFING does not offer eco-friendly accreditations.
No, J & B ROOFING does not offer a senior discount.
No, J & B ROOFING does not offer emergency services.
No, J & B ROOFING does not offer warranties.
J & B ROOFING offers the following services: Roofing, Roofing Repairs and remodeling