Colonial Plumbing & Heating Co., Inc.

Plumbing, Heating and Air Conditioning, Water Heaters,

About us

We are a customer focused company that was started in 1982. We employ highly trained Technicians whose goal is to make our company the best. Our company specializes in designing, engineering, and installing complete comfort systems for owners. We take special pride in the craftsmen we train and employ. Our entire company works hard to make your experience with us hassle-free and enjoyable. Should we make a mistake, we will do everything in our power to correct it to your satisfaction. Call us now!

Business highlights

42 years of trusted experience
Family Owned & Operated
Emergency Services Offered

Services we offer

Emergency Plumbing Water Heater Repair and Install Tankless Water Heater Burst Pipe Water Leak Detection Gas Leak Detection Gas Line Repair and Install Boiler Repair and Replacement Drain Cleaning Hydrojetting Sewer Line Repair Repiping Services Kitchen Plumbing Bathroom Remodeling Clogged Toilet Repair Backflow Testing and Certification Sump Pump Slab Leak Repair Water Softeners Water Filtration Systems Video Camera Inspection Toilet Major/Minor Repair Air Conditioning Repair and Maintenance

Services we don't offer

Ask for details

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

Check
CreditCard
Financing Available

Photos of past projects

Reviews

4.8153 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
10%
3
3%
2
3%
1
1%


Rating CategoryRating out of 5
quality
4.8
value
4.5
professionalism
4.8
responsiveness
4.9
punctuality
4.9

Filter reviews by category

Showing 1-25 of 153 reviews

hailie L.
09/2024
5.0
plumbing
  + -1 more
Lawrence was amazing and helpful! He fixed my sink without having to do the heavy workload and for a small price! Recommend him! Thank you again, Lawrence.
Description of Work: clogged sink

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$81

Response from Colonial Plumbing & Heating Co., Inc.
Thank you so much for leaving us a review! We are happy to hear that Lawrence was able to efficiently resolve your plumbing issue. If you should ever need assistance with your plumbing, heating, or air conditioning in the future, we are always happy to help. Thank you for trusting us to care for your home.

Sandria M.
01/2021
5.0
water heater repair
  + -1 more
My experience was excellent. They were professional and courteous, followed through on the word, and did the work at the promised time, at the promised amount. I would use Colonial again in the future in a heartbeat, and I would recommend them to anyone in need of a plumber.
Description of Work: Replaced a leaking hot water heater
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Colonial Plumbing & Heating Co., Inc.
Thank you for the kind review [Member Name Removed]. I appreciate your confidence. Hope you have a great week! James Kester

Annette C.
06/2020
5.0
heating & air conditioning/hvac
  + -1 more
Joe Orlando at Colonial always does a great job. Aside from being a really nice guy, he explains what he's doing as he goes along and answers any questions I may have. His paperwork is always complete and he respects our home. He did find that a capacitor had gone bad, explained why , replaced it at a fair price. Thank you, Joe!! You're the best!
Description of Work: Maintenance check for SA-HVAC ( 3 systems)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Karen U.
11/2019
5.0
plumbing
  + -1 more
Matt, did a great job. The project came in under the estimated total. He originally said the ceiling would have to be cut to fix pipe. We asked if there was anyway around that as ceiling was textured and would be hard to repair. Matt got a special tool and was able to fix without cutting ceiling. Great job!!!!
Description of Work: Leaking drain pipe

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kenneth M.
10/2019
5.0
drain cleaning
  + -1 more
Very good! Issues were all resolved.
Description of Work: Leaking toilet, 3-bathroom sinks - low water pressure, leak in base of bathroom faucet fixture

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$146.82

Joe W.
09/2019
5.0
plumbing, drain cleaning
  + 0 more
GREAT. They saved me 100.00 dollars. they will be installing new shower fixtures for me very soon
Description of Work: I thought I needed a new faucet. they removed the aerator and cleaned it, and it worked fine.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Michael T.
06/2019
5.0
plumbing
  + -1 more
Plumber arrived on time both days. Required county inspections were set-up and completed on time. The job went smoothly.
Description of Work: Install new gas line from existing pipe in crawl space to new gas range, which replaced an electric stove.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Colonial Plumbing & Heating Co., Inc.
Thank you for letting us help you with the gas piping. Enjoy your weekend.

Robin T.
04/2019
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
Joe (for heating a/c) was on time, very knowledgable, professional and friendly. We had been experiencing an issue, and Joe offered us a few different options for the solution. Matt (for plumbing) was also on time, very knowledgable, professional and friendly. He was very thorough and answered any questions we had. The cost involved today covered our spring inspection (today) as well as the inspection they will do in the fall. It's worth every penny. We have worked with Colonial Plumbing & Heating for several years. We know we can trust them -- they will always be our choice because of the skill and integrity they have.
Description of Work: Annual inspection of heating system, and annual inspection of plumbing system

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$159

Luther H.
04/2019
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
It was great, they did a great job! I have decided to sign on to the annual inspection program, which provides preventive maintenance for my system and protect my investment!!
Description of Work: A/C inspection, et al.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$159

Debra B.
02/2019
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
great, very punctual and professional. will hire him again, thank you!!!,
Description of Work: check furnace, and maintance check up

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Colonial Plumbing & Heating Co., Inc.
Thank you for the kind review. We appreciate your trust in us.

Charlene T.
02/2019
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
Servicemen were personable, punctual and knowledgeable. They checked my HVAC unit, attic handler, and thermostat along with changing my air filters. I like how they explained things to me, the home owner, and answered all of my questions. I'm a happy customer!
Description of Work: Maintenance check on HVAC as part of a maintenance agreement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Scott W.
01/2019
5.0
heating & air conditioning/hvac
  + -1 more
I called in the afternoon with a broken heat pump and they were out to troubleshoot it first thing the next morning. They quickly diagnosed my problem and priced a solution for me. Since I knew my unit was already past its useful age I asked for a replacement estimate instead, and they provided one immediately (and it was cheaper than previous estimates I'd gotten). The next day my broken unit was completely replaced with a brand new one. Everyone I worked with was on time, polite, efficient, and professional, and I got the impression that they really cared whether I was happy with my service. Definitely would recommend. Very happy with the experience.
Description of Work: Broken heat pump

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jay K.
11/2018
5.0
plumbing, drain cleaning
  + 0 more
Everything went great and we would use them again.
Description of Work: Bathroom caulking

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$183

Denise M.
10/2018
5.0
heating & air conditioning/hvac
  + -1 more
Knowledgeable, courteous, friendly, and efficient.
Description of Work: Yearly furnace check.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Colonial Plumbing & Heating Co., Inc.
Thank you for the kind review Ms. [Member Name Removed]. I appreciate your trust in us.

Lu J.
08/2018
5.0
heating & air conditioning/hvac
  + -1 more
The technician arrived on time, explained everything to me that he did. He answered all my questions. I was very impressed that he put disposable covers on his shoes so that he didn't track dirt on my floors. Very professional and very courteous.
Description of Work: Heat pump warranty servicing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ivan F.
08/2018
5.0
heating & air conditioning/hvac
  + -1 more
They diagnosed the problem and fixed it in no time. I have been using them for years.
Description of Work: Repaired AC

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Charlene T.
07/2018
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
I called Colonial Plumbing and Heating this morning to report no A/C. I was scheduled for this afternoon. Joe, the HVAC technician who has serviced my unit several times over the years, arrived at the agreed upon time. He appeared to have sincere concern over my lack of cool air on such a hot humid day. He diagnosed the problem and immediately went to work. As always, I found Joe to be a knowledgeable, professional, and polite young man who represents his company well. Suffice it to say that my A/C is now working, my house has cooled down, and life is good once again! I have come to rely on Colonial Plumbing and Heating, and they came through for me again this time! I particularly like the fact that this technician has been with this company for several years. I think that speaks well of both the business and the serviceman.
Description of Work: A/C stopped working because the condensate line was clogged.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mitchell J H.
07/2018
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
Mr. Orlando consistently provides expert, dedicated care during his visits. He has represented Colonial Plumbing and Heating at our home for both heating and air conditioning inspections and he can be relied upon to be alert to any maintenance issues. He communicates very well with the customer and leaves us with a feeling of confidence going forward.
Description of Work: HVAC Routine Maintenance Inspection

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kathleen G.
06/2018
5.0
plumbing
  + -1 more
Doug and Marcellus were, professional, courteous, took the time to explain everything Asked us to check the faucets after the installation, before leaving, making sure we were satisfied. We will definitely recommend their service to others
Description of Work: Replacement of 2 bathroom faucets, plus flushed the water lines to remove mineral deposits.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$317.8

B. D.
05/2018
5.0
plumbing
  + -1 more
They came and found out that I didn't actually have a leak, and only a minor repair was required.... excellent service and they even wore booties to not track up my house due to all the rain...
Description of Work: Possible Leak

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$69

Response from Colonial Plumbing & Heating Co., Inc.
Thank you for the kind words. Our service plumber, Doug, is one of our newer employees so it's great to hear that he is providing the kind of service we want everyone to enjoy. James Kester

Michael F.
05/2018
5.0
plumbing
  + -1 more
They responded to my earlier concerns and we were able to move forward and I had them do the job. Pleased with the work and the response.
Description of Work: Install hot wAter heater.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Dawn B.
05/2018
5.0
plumbing
  + -1 more
Very good; on time and knowledgable
Description of Work: updating and installing new plumbing

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Patricia C.
05/2018
5.0
plumbing
  + -1 more
It was fixed. Also, piece in toilet tank was pushed more firmly down so that hopefully it won't come out every couple of days, and screws on toilet seat were tightened so the seat doesn't move around.
Description of Work: A faucet in a bathroom sink had very low flow.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Roy G.
04/2018
5.0
plumbing
  + -1 more
Excellent. Great work. Problems are gone!
Description of Work: Plumbing work on my bladder tank. Repair of a kitchen sink valve.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Vicki M.
02/2018
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
The maintenance went great! Joe from Colonial regularly does our maintenance. He is very knowledgeable, professional and personable. Since we have had this maintenance plan we have had very few problems. Joe does a great job and was in and out of our house in no time. We have been doing business with Colonial for years and will continue to do so. They come when you need this and always resolve the problem!
Description of Work: Maintenance Plan (winter maintenance)

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

114 Charlotte Ave., Colonial Heights, VA 23834

http://www.colonialplumbing.com

Service hours

Sunday:
12:00 AM - 12:00 AM
Monday:
12:00 AM - 12:00 AM
Tuesday:
12:00 AM - 12:00 AM
Wednesday:
12:00 AM - 12:00 AM
Thursday:
12:00 AM - 12:00 AM
Friday:
12:00 AM - 12:00 AM
Saturday:
12:00 AM - 12:00 AM

Licensing

Bonded

Insured

Licensed*

Trade License Number
2701035307
Trade License Locale
Virginia
Trade License Authority
Virginia Department of Professional and Occupational Regulation
Trade License Expiration
10/31/2023

Eco-friendly Accreditations

LEED Accredited Professional
Yes
Energy Star Partner
Yes
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Heating and Air Conditioning,
Water Heaters,
Drain Cleaning,
Natural Gas Lines,
Wells and Pumps,
Dryer Vent Cleaning,
Appliance Repair,
Drain Pipe Installation,
Gas Logs,
Water Filtration and Softening

FAQ

Colonial Plumbing & Heating Co., Inc. is currently rated 4.8 overall out of 5.

Sunday: 12:00 AM - 12:00 AM

Monday: 12:00 AM - 12:00 AM

Tuesday: 12:00 AM - 12:00 AM

Wednesday: 12:00 AM - 12:00 AM

Thursday: 12:00 AM - 12:00 AM

Friday: 12:00 AM - 12:00 AM

Saturday: 12:00 AM - 12:00 AM

Colonial Plumbing & Heating Co., Inc. accepts the following forms of payment: Check,CreditCard,Financing Available
Yes, Colonial Plumbing & Heating Co., Inc. offers free project estimates.
Yes, Colonial Plumbing & Heating Co., Inc. offers eco-friendly accreditations.
No, Colonial Plumbing & Heating Co., Inc. does not offer a senior discount.
Yes, Colonial Plumbing & Heating Co., Inc. offers emergency services.
Yes, Colonial Plumbing & Heating Co., Inc. offers warranties.
Colonial Plumbing & Heating Co., Inc. offers the following services: Emergency Plumbing Water Heater Repair and Install Tankless Water Heater Burst Pipe Water Leak Detection Gas Leak Detection Gas Line Repair and Install Boiler Repair and Replacement Drain Cleaning Hydrojetting Sewer Line Repair Repiping Services Kitchen Plumbing Bathroom Remodeling Clogged Toilet Repair Backflow Testing and Certification Sump Pump Slab Leak Repair Water Softeners Water Filtration Systems Video Camera Inspection Toilet Major/Minor Repair Air Conditioning Repair and Maintenance
Ask for details

Contact information

114 Charlotte Ave., Colonial Heights, VA 23834

http://www.colonialplumbing.com

Service hours

Sunday:
12:00 AM - 12:00 AM
Monday:
12:00 AM - 12:00 AM
Tuesday:
12:00 AM - 12:00 AM
Wednesday:
12:00 AM - 12:00 AM
Thursday:
12:00 AM - 12:00 AM
Friday:
12:00 AM - 12:00 AM
Saturday:
12:00 AM - 12:00 AM