Aquarobic Services

OK, where to start. We just purchased our house. It was a foreclosure and bought as is. We closed on the house and went up to spend the weekend there and get some painting and cleaning done (we lived about 4 hours away). Upon arriving for the weekend, I noticed an alarm on the septic system control panel. Not knowing anything about septic systems, I looked on the control panel and there was a sticker on the side with Mike's name and company name on it. I called Mike and he immediately knew which house I purchased. He told me the previous owners were having financial difficulty and did not properly maintain the system. They flushed paper towels down the toilet among other things. Additionally, the blower was getting shorted out by the bubbles created in the tank because of the amount of laundry detergent they were using. He recommended repairs to the system, but they did not follow through and asked him to make the minimal amount of repairs required to keep the system working. So needless to say the system was in bad shape when we bought the place. I explained to Mike, that we were leaving Monday morning and would not be back for two more weeks. He came out on Sunday morning (at no charge, well, that is not true, he said it would cost us a cup of coffee, which we had waiting for him) and showed both my wife and myself how the system works, where the components were located, and even showed us pictures he had taken from his previous work on the system. He also gave us an estimate on the work that would be required to fix the system. We asked him to do the work, and asked him if he could complete the job before we moved in in two weeks. He said he would try to rearrange his schedule to complete the work on time but he couldn't promise us anything. Well, Mike managed to complete the job on time. He e-mailed updates and pictures the entire time. He did everything he could to keep the cost down (including driving 3 hours to get the materials instead of having them shipped and charging us the shipping. Mike is a rare find. He is VERY professional, but is VERY personable also. He took a genuine interest in us and getting the job done correctly and on time. He even answered questions we had about the water softener, well system and other things that we had no idea about (we moved from the city, so we have never had any of these systems). I cannot say enough positive things about Mike and Aquarobic Services!!!!