Charged me $1210 to hang a door. I supplied the door and all the hardware. Apparently, they believe their labor costs of $242 per hour are justified. Avoid this company like the plague.
Description of Work: Hang a slab entry door
Rating Category
Rating out of 5
quality
3.0
value
1.0
professionalism
3.0
responsiveness
2.0
punctuality
2.0
$1,210
Eleni J.
05/2017
5.0
glass repair
 + -1 more
skylight repair is not guaranteed, but I had to try to fix the problem before going to the expense of having a new skylight installed. They came out twice. Once to do a water leak test and once to seal it when it was dry. Everyone I talked to seemed very professional. the workmen were great. So far, no leaks and it has rained a lot. I will use them again for any glass repair.
Description of Work: My skylight was leaking water around the glass and needed sealing.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$650
william C.
06/2014
1.0
glass repair
 + -1 more
See above. This is one awful glass company. Appointments mean nothing to them, warranties mean nothing to them. Heck the office manager on Monday took 20 seconds to remember the owners last name. No Kidding. Do not use them for anything.
Description of Work: They were paid to repair/refurbish the stores glass front doors and replace some locks with Medicos. They were called numerous times and finally finished after several no shows. Locks were all wrong and we had them replaced. Thursday before Memorial Day weekend the front doors broke again, they said they would come Friday to fix, no show, no call, so we paid a contractor to come do the warrantied repair. Still waiting for the owner to return my calls.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$2,000
Response from NEW RIVER GLASS CO
Classic example of a customer wanting something for free
james S.
09/2013
5.0
glass repair
 + -1 more
All went OK. Price seemed somewhat high but could not compare because no one else in a similar field even returned calls except for one company that said they would open a work order but they never got back to me.
Description of Work: Replaced broken glass in bedroom window
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Service Categories
Glass and Mirrors
FAQ
NEW RIVER GLASS CO is currently rated 3 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 4:30 PM
Tuesday: 8:00 AM - 4:30 PM
Wednesday: 8:00 AM - 4:30 PM
Thursday: 8:00 AM - 4:30 PM
Friday: 8:00 AM - 4:30 PM
Saturday: Closed
NEW RIVER GLASS CO accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, NEW RIVER GLASS CO offers free project estimates.
No, NEW RIVER GLASS CO does not offer eco-friendly accreditations.
No, NEW RIVER GLASS CO does not offer a senior discount.
No, NEW RIVER GLASS CO does not offer emergency services.
No, NEW RIVER GLASS CO does not offer warranties.
NEW RIVER GLASS CO offers the following services: Window replacements, mirrors, auto glass, plate glass, plexi glass,