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Maid Cleaner

House Cleaning

About us

Maid Cleaner is a local house cleaning service that is owned and managed by Joe and Holly Woods we have been providing cleaning services here in the New River Valley since 1999. Maid Cleaner currently employees 12 service providers. Maid Cleaner is bonded and fully insured, if your in need of house cleaning give us a call!

Business highlights

26 years of trusted experience
Emergency Services Offered

Services we offer

Weekly, Biweekly, Monthly and One time cleans, also offer move out move in cleaning

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

Check

Reviews

4.720 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
75%
4
20%
3
5%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.6
value
4.5
professionalism
4.8
responsiveness
4.7
punctuality
4.9
Showing 1-20 of 20 reviews

Brenda G.
01/2017
5.0
house cleaning
  + -1 more
They were fantastic. They were always on time and cheerful and got the job done quickly. Even when I had to place the house up for sale in the fall, I paid them to clean the house from the top to the bottom so it would look wonderful to potential buyers. I cannot say enough about them since they did such an excellent job.
Description of Work: I needed two levels of my house cleaned every two weeks starting last spring since I could no longer physically do it myself. They dusted everything, mopped the floors and cleaned the kitchen and bathrooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Erin R.
04/2016
5.0
house cleaning
  + -1 more
unknown
Description of Work: The Maid Cleaner team is amazing! Truly some of the nicest people I have worked with. They are always professional and respectful in my home. They spend the equivalent of 3+ hours in my home, so I find their rate very reasonable. Very responsive, easy to work with - highly recommend!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

Jamie R.
04/2015
4.0
house cleaning
  + -1 more
unknown
Description of Work: She came and cleaned on time. She worked hard, but honestly, it didn't look any better than when I clean it. I expected her to CLEAN and make it look as if it were professionally cleaned. She missed a lot. Won't use again.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

$100

Response from Maid Cleaner
I believe this member left this review for the wrong company. We have no records of cleaning for this member, we normally send 2-3 employees to clean hardly ever send just one person to clean. We also have a 100% satisfaction policy if a client is not satisfied with the quality we will send the team back at no charge and make it right. Thanks Maid Cleaner

Janet D.
03/2015
5.0
house cleaning
  + -1 more
unknown
Description of Work: Apartment cleanout- great work!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jasper E.
03/2015
5.0
house cleaning
  + -1 more
unknown
Description of Work: Deep cleaning. They did an excellent job!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Maid Cleaner
We would like to say thank you to this member for choosing Maid Cleaner for your house cleaning needs and for also leaving a great review. Maid Cleaner

Kim L.
02/2015
5.0
house cleaning
  + -1 more
I got them through word of mouth. It went very well. They did a good job. They are friendly. The owner will follow-up and call you to find out how things went and if there's any problem. The owner actually comes out the first time that the house is going to be cleaned and he would go over everything.
Description of Work: I used them for housecleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$115

Response from Maid Cleaner
This member chose to use our company for an every two week cleaning. We would like to say thank you for choosing Maid Cleaner and leaving such a great review and its clients like you that make business easy! Maid Cleaner

Karen H.
02/2015
4.0
house cleaning
  + -1 more
unknown
Description of Work: Maid Cleaner comes to my home once a month for an hour to do basic cleaning services. The same team comes each time. They are prompt, pleasant, professional, and do a good job, though they forgot to empty the trash cans last time. I paid $125 for an hour, which I think is a bit pricey. This is why I give them a "B" rating.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Maid Cleaner
We would like to thank this member for the great review, and for being such a great client. Our records show that team one (Michelle's team) have cleaned for this family 5 times. We normally have 3 team members each cleaning visit sometimes 2 team members if it's not a busy day and 4 team members if it's a crazy busy day! Our records show the first cleaning on 7/16/2014 a team of 4 was there for 1hr 4min and that rate was for $115.00. The other four cleanings took a team of 3 a average of 1hr 46min per visit with a rate of $125.00 per visit. Our normal rates start at $85.00 per cleaning with a team of 3 for up to 1 hour, and adjust every 15 minutes 1hr - 1hr 15 min is $100.00 per cleaning, 1hr 15min - 1hr 30min is $115.00 per cleaning, 1hr 30min - 1hr 45min is $130.00, 1hr 45min - 2hrs is $145.00 per cleaning. Again We would like to thank them for taking the time for leaving a review. Maid Cleaner

Thomas P.
02/2015
5.0
house cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$115

Response from Maid Cleaner
We would like to thank [removed member name] for taking the time for leaving such a great review. You have been such great clients and we hope to continue to service your home for years to come! Maid Cleaner

Lorraine D.
06/2014
5.0
house cleaning
  + -1 more
.
Description of Work: Cleaned my home

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Lorraine D.
05/2014
5.0
house cleaning
  + -1 more
Outstanding work and attitude toward what I asked them to do.
Description of Work: Thoroughly cleaned all the house that I requested in a professional manner and in less time than they estimated.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$105

Bette W.
05/2014
5.0
house cleaning
  + -1 more
They are prompt and they just get the job done.
Description of Work: I currently use Maid Cleaner to clean the house, dust, vacuum, clean the counters, whatever we need.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

Pam L.
04/2014
5.0
house cleaning
  + -1 more
.
Description of Work: They cleaned our home bi-weekly and were always very responsive to every request I made. I highly recommend them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Kimberly M.
04/2014
5.0
house cleaning
  + -1 more
unknown
Description of Work: thoroughly cleaned baseboards and legs of furniture. Extremely professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

elizabeth Y.
09/2013
5.0
house cleaning
  + -1 more
Usually, 3 women come and clean my family room, kitchen, living room, and dining room. I have had them for over a year. I have been very happy with them.
Description of Work: They clean my home each week.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$100

Richard K.
02/2013
4.0
house cleaning
  + -1 more
We hired Maid Cleaners to clean our house every two weeks. So far they have been very professional, and we are very pleased with their work. Since this company's employees earn a higher than normal wage, the charges are probably higher than most other competitors, and this is why I gave them less than a top rating. Yes, I would recommend them to others.
Description of Work: House cleaning
Rating CategoryRating out of 5
Yes, I recommend this pro
$110

Ramona B.
01/2013
3.0
house cleaning
  + -1 more
My sister was at my mother's home during the first cleaning. She was quite impressed with the thoroughness, professionalism, and punctuality of the first crew of cleaners who came to the house in November. My mother's home had not been thoroughly cleaned in over a year. On the Maid Cleaner's second visit a different crew came and I was there instead of my sister. They were twenty minutes late and were not as thorough as the first crew had been. For example, they did not initially clean the kitchen floor because it had been done the month before but did damp mop the floor when I requested that they reclean the floor. When my sister called to complain about the mediocre second visit, the gentleman on the phone spent most of the call defending the leader of the second cleaning crew rather than really listening to my sister's concerns. So we would rate the Maid Cleaner service an and quot;Aand quot; for the first visit and a and quot;C-D+and quot; for the second visit.
Description of Work: My sister and I hired the maid cleaner twice once in November 2012 and once in December 2012 to clean our mother's home. They vacuumed, dusted, cleaned the toilets, and washed the lineoleum floors in the house.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
2.0
punctuality
3.0

$300

Dennis D.
12/2012
5.0
house cleaning
  + -1 more
It was wonderful. They are very good and we are extremely satisfied. Our neighbor also just hired them to clean their house.
Description of Work: Have them on a regular basis for housecleaning. I had them for 3-4 months now.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Brian C.
11/2012
5.0
house cleaning
  + -1 more
First cleaning today, so far it's gone very well. I would recommend Maid Cleaner's services.
Description of Work: Bi-weekly house cleaning

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Anthony C.
07/2012
5.0
house cleaning
  + -1 more
Very professional and responsive. I called for the first time late in the afternoon on a Friday, and the person in charge of appointments answered his phone even though he had just left the office. He was also very prompt and courteous during our following phone calls, while visiting to give an estimate, and while following up after the job was done. The cleaners were polite, quick and thorough. I was very pleased with every aspect of the service.
Description of Work: Thorough housecleaning after moving out of a rental house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Linda D.
05/2012
4.0
house cleaning
  + -1 more
We generally like most of what they do. Sometimes they miss a wastebasket or something. They are pretty thorough. They haven't raised prices on us in a couple of years. They sometimes come short handed, we think we need a team of 3 but sometimes they come with two. Ordinarily they are very efficient and very thorough.
Description of Work: They do general house cleaning for us.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

    Contact information

    209 Roanoke St, Christiansburg, VA 24073


    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    House Cleaning

    FAQ

    Maid Cleaner is currently rated 4.7 overall out of 5.
    Maid Cleaner accepts the following forms of payment: Check
    Yes, Maid Cleaner offers free project estimates.
    No, Maid Cleaner does not offer eco-friendly accreditations.
    No, Maid Cleaner does not offer a senior discount.
    Yes, Maid Cleaner offers emergency services.
    No, Maid Cleaner does not offer warranties.
    Maid Cleaner offers the following services: Weekly, Biweekly, Monthly and One time cleans, also offer move out move in cleaning

    Contact information

    209 Roanoke St, Christiansburg, VA 24073