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Floored

Flooring Sales and Installation, Hardwood Flooring Sales and Installation, Marble and Granite,

About us

Floored has three full-time and two part-time employees. This staff is largely committed to in-store operations and sales. All of our installation is performed by a core group of trained and competent subcontractors. The standard practice for payments is a 50% deposit, with the balance due upon completion of the agreed services. All major credit cards are accepted, though discounts are sometimes available for cash or check payment. Other financing options or payment arrangements may be available.

Business highlights

15 years of trusted experience

Services we offer

Floored offers attentive inside/outside sales service, including showroom and jobsite consultations, free measures and estimates, and DIY consultation. We install all the products we sell, and can coordinate with other trades as necessary to help implement larger projects. We offer kitchen and bath design services, as well as selections coordination for elements from other trades or vendors. We offer free in-town delivery of your purchase. We also fabricate and finish custom area rugs.

Services we don't offer

At this time, Floored does not offer refinishing of hardwood floors. We also do no install poured floors such as rubber or epoxy, painted floors, stamped/stained concrete, or terrazzo. We do not clean floors or offer maintenance services on floors. Floored does not install products purchased elsewhere.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Reviews

5.05 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.8
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-5 of 5 reviews

Janet C.
09/2015
5.0
flooring contractor
  + -1 more
Took the time to discuss all the options that would work in my budget, answered all my questions and worked up optional quotes so I could make the best decision for me and my budget. Work was performed when promised and follow up to make sure I had no problems. Will use again.
Description of Work: installed new flooring

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

Ginger C.
05/2014
5.0
flooring contractor
  + -1 more
We have a staircase that makes a 90 degree turn on the two bottom steps before going straight up. I didn't want just anybody making and installing a stair runner for us. I checked out Floored in Christiansburg as I'd heard a friend talk about them before. Jimmie and his crew were great. Jimmie, the owner, came out and measured the staircase along with one of the designers, Emily. They presented us with a couple other carpet selections that we hadn't picked before. We ended up going with a broadloom rather than a stair runner as the piecing seemed like it would be easier. The two guys who installed the stair runner were both professional and courteous and they cleaned up well after themselves. Jimmie came out with them when they first arrived to measure a second time before he cut and bound the piece for the bottom two steps where the turn is. He went back to the store and did all the work and brought the piece back in plenty of time for his guys to install it. The turn really worked out well and the carpet is matched up great. They really did a nice job and I've gotten tons of compliments. The runner made a huge difference on the steps and I don't worry about slipping on them any longer. They're a bit pricey but I feel like I got a quality product and quality work. I would hire them again.
Description of Work: Installed custom stair runner.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Brad S.
04/2014
5.0
flooring contractor
  + -1 more
The overall experience went positive. They weren't the cheapest vendor but they did what we expected. I'll absolutely use them again if needed.
Description of Work: I used the services of Floored for floor installation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Mary F.
03/2014
5.0
flooring contractor
  + -1 more
A sub-contracted crew came out several days early, which was a nice surprise. They did a wonderful job and were polite and professional. The contractor called to makes sure everything was as I expected after I got home from work. I was unhappy with the transitions that the flooring manufacturer sent to match the floor, as the color was a bit different than the flooring. The flooring is wood, and the transitions were laminate. Floored agreed to take the transitions off my bill as I will need to have them replaced with real wood ones.
Description of Work: The owner brought samples to my house based on the description I gave one of his sales people when I visited the store. He explained the differences between the different kinds of flooring I was interested in, making it easier for me to choose. He measured the floor and gave me possible installation dates

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,300

Mary F.
03/2014
5.0
flooring contractor, hardwood floor
  + 0 more
The subcontractors were great and did a great job. They called during the install to clarify any issues or concerns, and they called afterward to see if I thought there were any problems. I love the floor but I didn't like the transitions though they were the ones the manufacturer sells to go with my floor. They are not quite the same color as the flooring as they are laminate and the floor is wood. I will have them replaced with wood ones, so Floored agreed to take the transitions off my bill. Thus, I will shop at Floored again.
Description of Work: Jimmie came to my house and showed me a floor that was a possibility after I'd been in the store and talked to Jade explaining what kind of floor I was interested in. He brought the exact thing I was looking for and I ordered the floor within a week. A subcontracted crew came to lay the floor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,300

    Contact information

    385 Radford Street, Christiansburg, VA 24073

    www.flooredllc.com

    Service hours

    Sunday:
    Closed
    Monday:
    9:00 AM - 6:00 PM
    Tuesday:
    9:00 AM - 6:00 PM
    Wednesday:
    9:00 AM - 6:00 PM
    Thursday:
    9:00 AM - 6:00 PM
    Friday:
    9:00 AM - 6:00 PM
    Saturday:
    9:00 AM - 2:00 PM

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Flooring Sales and Installation,
    Hardwood Flooring Sales and Installation,
    Marble and Granite,
    Interior Design and Decorating,
    Countertops and Backsplashes,
    Ceramic Tile,
    Carpet Sales and Installation

    FAQ

    Floored is currently rated 5 overall out of 5.

    Sunday: Closed

    Monday: 9:00 AM - 6:00 PM

    Tuesday: 9:00 AM - 6:00 PM

    Wednesday: 9:00 AM - 6:00 PM

    Thursday: 9:00 AM - 6:00 PM

    Friday: 9:00 AM - 6:00 PM

    Saturday: 9:00 AM - 2:00 PM

    Floored accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
    Yes, Floored offers free project estimates.
    Yes, Floored offers eco-friendly accreditations.
    No, Floored does not offer a senior discount.
    No, Floored does not offer emergency services.
    Yes, Floored offers warranties.
    Floored offers the following services: Floored offers attentive inside/outside sales service, including showroom and jobsite consultations, free measures and estimates, and DIY consultation. We install all the products we sell, and can coordinate with other trades as necessary to help implement larger projects. We offer kitchen and bath design services, as well as selections coordination for elements from other trades or vendors. We offer free in-town delivery of your purchase. We also fabricate and finish custom area rugs.
    At this time, Floored does not offer refinishing of hardwood floors. We also do no install poured floors such as rubber or epoxy, painted floors, stamped/stained concrete, or terrazzo. We do not clean floors or offer maintenance services on floors. Floored does not install products purchased elsewhere.

    Contact information

    385 Radford Street, Christiansburg, VA 24073

    www.flooredllc.com

    Service hours

    Sunday:
    Closed
    Monday:
    9:00 AM - 6:00 PM
    Tuesday:
    9:00 AM - 6:00 PM
    Wednesday:
    9:00 AM - 6:00 PM
    Thursday:
    9:00 AM - 6:00 PM
    Friday:
    9:00 AM - 6:00 PM
    Saturday:
    9:00 AM - 2:00 PM