Established in 1989 by President, Vincent Tucker, Quality Moving Services has provided professional relocation moving services and corporate relocation services throughout the state of Virginia for over 34 years. We've handled thousands of clients with residential, commercial, local, state, and federal government relocations. From this extensive client base, Quality Moving Services has received the highest customer service and service ratings in the moving industry. Being locally owned and operated, Quality Moving Services has the advantage of dealing directly with our customers, thereby providing them with a level of customer service that other companies may lack. Quality Moving Services has a long and respected list of satisfied clients who can attest to our trained professional staff and a variety of corporate move management services provided. We are a Better Business Bureau Accredited Business with an A+ rating.
Team arrived almost exactly on time. They introduced themselves and noted the time of arrival. They reviewed what had to be moved and went to work.
Description of Work: Moved a 5 bedroom house of funiture to my new residence.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,200
Response from Quality Moving Services
Thank you for choosing Quality Moving Services as your professional moving specialist. At Quality Moving Services we are proud of our excellent record for customer satisfaction. We welcome the opportunity to service your future needs as well as those of your family and friends.
Deborah F.
09/2012
5.0
moving companies, piano moving
 + 0 more
They were prompt hard working, careful but what I appreciated the most was their great attitude during a very long day.
Description of Work: Moved us from our 4 bedroom home with lots of stairs, including a piano, to another home in the Richmond area. Also stopped by our storage unit and emptied that too.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,500
Response from Quality Moving Services
Thank you for choosing Quality Moving Services as your professional moving specialist. At Quality Moving Services we are proud of our excellent record for customer satisfaction. We welcome the opportunity to service your future needs as well as those of your family and friends
Janette H.
08/2012
5.0
moving companies
 + -1 more
AMAZING. From the first call to their office, follow-up calls, to actually move - wonderful people to do business with. Our move was NOT easy at all and these gents knocked it out with the utmost professionalism. If we had the grill set up at the new place, I would have fired it up to thank them with a quick cookout! Honestly, make them your first call.
Description of Work: Moving home and business from 1 locations to 2 different locations.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$745
Response from Quality Moving Services
Thank you for choosing Quality Moving Services as your professional moving specialist. At Quality Moving Services we are proud of our excellent record for customer satisfaction. We welcome the opportunity to service your future needs as well as those of your family and friends
Wayne M.
08/2012
5.0
moving companies
 + -1 more
While the guys arrived a little late, they went straight to work and loaded the big items first, then filled in with the boxes. They had everything loaded (approx 12,000 pounds) in half the time it took the mover who brought it to the storage facility. They are professional, neat, and very willing to accommodate special request. They brought everything into the house placing items where we wanted both upstairs and downstairs. They took care not to damage anything - and nothing was. Their pricing is VERY reasonable. We treated the guys to lunch and gave them all a tip - I suggest you do the same as they are worth it. And Vince is very easy to work with as well. I called several movers but nobody could beat the price of Quality Moving Services. I will definitely use them again.
Description of Work: Four guys loaded all the furniture and household items we had in 2 storage units into two trucks. Things were in boxes and the furniture was padded but the guys took extra care so nothing would be damaged. They brought plenty of padding and extra boxes in case they were needed. I estimated the total weight at approx. 12,000 pounds based on the weight by the mover who brought it to the storage facility. The guys were fantastic, they loaded everything in a little over three and a half hours, padding things when necessary and there was even room for more on the trucks when they had it all on. These guys know what they are doing, very efficient, knowledgeable ... and good natured even though the day got quite warm.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$900
Response from Quality Moving Services
Thank you for choosing Quality Moving Services as your professional moving specialist. At Quality Moving Services we are proud of our excellent record for customer satisfaction. We welcome the opportunity to service your future needs as well as those of your family and friends!
Andrea E.
08/2012
5.0
moving companies
 + -1 more
From the first phone call I made to this company at the beginning of July, they were very responsive and helpful. The woman I spoke to clearly explained the different costs that would be involved in the move (hourly rate, travel cost, storage charge) and mailed out their insurance information, the contract, and other information within a day of my phone call. We moved at the end of July/beginning of August, so it was HOT. When the day came to move out of our previous house, the men (3 guys) arrived within the hour window I was given and immediately got to work. They were extremely polite and professional and very hard working. They only took a couple of short (5-10 minute) breaks, and they even asked first if this was okay with me. They were done within 4 hours. A couple of days later, we moved into the new house and experienced the same great service (2 of the 3 men were different from the original crew). They arrived at the new house on time and again immediately got to work. They made every attempt to put boxes where they belonged and set up some of the big furniture pieces (beds, desks, tables) before leaving. They were great!
Description of Work: Moved boxes and furniture out of previous house and into new house. I did my own boxing/packing.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,500
Response from Quality Moving Services
Thank you for choosing Quality Moving Services as your professional moving specialist. At Quality Moving Services we are proud of our excellent record for customer satisfaction. We welcome the opportunity to service your future needs as well as those of your family and friends!
Milagros G.
07/2012
5.0
moving companies
 + -1 more
They were good natured and professional even though the temperature was in the 100's. At the house they unloaded quickly and I was very satisfied with the move.
Description of Work: They moved two 10X25 ft storage areas FULL of furniture and boxes to a two story townhouse a short distance from the storage facility. They provided two 26ft trucks and four movers who did an excellent job. I rented a climate controlled storage unit for my furniture and the moving company that brought my belongings from Florida only covered some of my furniture when they put it in storage. but I had to provide sheets, quilts and whatever material I had available. Subsequently, much of the furniture had dings and scratches that were pointed out to me by these guys as they brought them out of the storage. Although the home was about 3 miles from the storage facility, the movers placed cardboard over glass doors and mirrors and wrapped each piece of furniture.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,100
Response from Quality Moving Services
Thank you for choosing Quality Moving Services as your professional moving specialist. At Quality Moving Services we are proud of our excellent record for customer satisfaction. We welcome the opportunity to service your future needs as well as those of your family and friends!
Kerry S.
07/2012
2.0
moving companies
 + -1 more
I submitted my request for an estimate in may for our June move. I was looking for a opulent of us and a truck for 2-4 hours to just move my big things. They never responded. It is possible they don't do partial moves but a response would have been appreciated.
Description of Work: I requested an estimate via Angie's list and never received a call. We went with a different vendor who did respond.
Rating Category
Rating out of 5
responsiveness
1.0
Response from Quality Moving Services
I apologize for the oversight, but I do not have a record of a request from you. We are willing to accommodate any size move and would have welcomed the opportunity to help you. I hope you will keep us in mind for future moves. We can be reached directly at info@qmovingservices.com.
Susan Z.
07/2012
5.0
moving companies
 + -1 more
It went very well. They had the best price of the four or five we got quotes from. They gave us an hour window for arrival, they made it with five minutes to spare. We had five people, two were very professional, the other three were a little less professional in their manners. However, all worked hard to do a good job. We had one nick to the molding on the house we were moving out of. Otherwise, there was not other damage to any of our belongings or new house. We were pleased with that. They stopped for a quick lunch between houses but they stopped the clock and did not charge us for that time. We were charged the expected amount, there were no surprises.
Description of Work: We did an in-town move from a two story house to a two story house. We did the packing, they loaded all the furniture and boxes onto two 26ft trucks and unloaded everything at the new house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$815
Response from Quality Moving Services
Thank you for choosing Quality Moving Services as your professional moving specialist. At Quality Moving Services we are proud of our excellent record for customer satisfaction. We welcome the opportunity to service your future needs as well as those of your family and friends!
Dolores E.
06/2012
5.0
moving companies
 + -1 more
they were delayed arriving due to an accident on the interstate so it put the move an hour behind. they arrived and immediately moved into fast gear. I asked for three men and that proved to be very efficient. They moved quickly to get the furniture placed in the new place. Everything occurred in about 6 hours.
Description of Work: Removed all household furniture and appliances and moved them to the new residence. Had issues with my appliances because they were very large with small spaces, but they perservered. I was able to use the Angie's list discount on the final bill.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$600
Response from Quality Moving Services
Thank you for choosing Quality Moving Services as your professional moving specialist. At Quality Moving Services we are proud of our excellent record for customer satisfaction. We welcome the opportunity to service your future needs as well as those of your family and friends!
robert B.
06/2012
5.0
moving companies
 + -1 more
Quality Moving Services were quite good. They showed up on time, did what they said they would do, and charged me what they said it would cost.
Description of Work: Quality Moving Services provided moving services for me.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Response from Quality Moving Services
Thank you for choosing Quality Moving Services as your professional moving specialist. At Quality Moving Services we are proud of our excellent record for customer satisfaction. We welcome the opportunity to service your future needs as well as those of your family and friends!
T Keith L.
05/2012
5.0
moving companies
 + -1 more
We spent 4 months renovating our home, selling it and buying a new one. After dealing with contractors for months we didn't want the headaches normally associated with moving. We contacted Quality Moving, spoke to Vince and explained this to him. He visited the house, saw what we had and advised us of the the flat rate fee fo $99/hr with one hour for travel. We boxed as much as possible in the weeks leading up to the move knowing it would make things easier in the end. We had planned on starting at 8AM but about week prior to the move Quality contacted us requesting to start at 7AM. This was fine with us, the earlier the better. The morning of the move 3 guys showed up with a 26' truck at about 7:05AM. They took a quick look around at what we had and started packing. Everyone had a great attitude and hustled. We were at the storage unit 3 miles a little after 9AM and it was packed in an hour. They had to do some shuffling on the truck to fit everything. They blanket and plastic wrapped everything that needed it. They were at the new house around 11AM. Again they took a quick look aound, determining the main rooms and started unloading. At 1:10PM just as the first rain drops started too fall they finished. All the way around a great experience. We didn't need to move appliances but I am sure these guys would have done it with the same professionalism. The early time and no nonsense attitude of Quality Moving made our move the best I've ever been through. Great job! Do yourself a favor:Box as much as possible in advance.Thow out what you don't really need.Call Quality Moving, talk to Vince and tell him you want a no hassle move.Get an early start.
Description of Work: Moved contents of 3 bedroom ranch home and 10x15 storage unit to new home 1 hour away. Beds, couch, chair, table & chairs, boxes, bikes, boxes, heavy treadmill, boxes, plants and more boxes.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$693
Response from Quality Moving Services
Thank you for choosing Quality Moving Services as your professional moving specialist. At Quality Moving Services we are proud of our excellent record for customer satisfaction. We welcome the opportunity to service your future needs as well as those of your family and friends!
Eugene J. C.
03/2012
5.0
moving companies
 + -1 more
They were outstanding. They were prompt, careful and very professional.
Description of Work: They performed a move for us.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Quality Moving Services
Thank you for choosing Quality Moving Services as your professional moving specialist. At Quality Moving Services we are proud of our excellent record for customer satisfaction. We welcome the opportunity to service your future needs as well as those of your family and friends!
Michael M.
11/2011
4.0
moving companies
 + -1 more
I left much of the furniture in the old hose for staging, requiring that the move be done in two phases. They were willing to work with me on this. They were all very hard workers and when the owner was with the crew he pitched in and worked with them - just as hard. Some of their packing was a little sloppy, resulting in a few broken items. They did whatever we asked. I felt the price was very reasonable for what they did.
Description of Work: The provided a 5000 sf residential move in two phases.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$8,000
Habeeb S.
09/2011
1.0
moving companies
 + -1 more
There were three guys who came to perform the move. Two of the guys were professional and One of them was very impolite and NOT professional. The move started ok and ended with a disaster. They scratched our newly installed hardwood floor in many areas of the house. They also damage one of the newly installed hardwood steps. They would place the furniture on the hardwood floor and slide it rather than picking it up. We filed complain and asked them to fix the floor, they came and agreed to fix it but they never fixed it.
Description of Work: They moved us from one house to another.
Rating Category
Rating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
4.0
punctuality
4.0
$860
Avis A.
09/2011
5.0
moving companies
 + -1 more
Our moving day was the hottest day of the year and we had the truck packed to the max. I was so impressed with how hard they worked in that heat. All the workers were very courteous and professional. We had 3 items broken, and they are getting repaired at their expense. I highly recommend them, they are a very ethical company.
Description of Work: They moved us from a 3 story house in Maryland to a 2 bedroom apartment in Virginia.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,850
Response from Quality Moving Services
Thank you for choosing Quality Moving Services as your professional moving specialist. At Quality Moving Services we are proud of our excellent record for customer satisfaction. We welcome the opportunity to service your future needs as well as those of your family and friends!
Jim D.
08/2011
3.0
moving companies
 + -1 more
They were one hour late arriving to load us up. They were suppose to arrive at 8:00 AM. This caused undue stress, as we had to have our old house cleaned and ready for the new buyers 6:00PM walk through inspection. They did not finish loading until 4:30 PM. We were still cleaning at the time of the inspection. They only had a crew of (3) to move a full house full of furniture in 100 degree heat. No wonder it took all day. They under estimated the size of the truck and had to get another truck to finish. They were an hour and a half late unloading our contents in Williamsburg. Again it took all day with only a three man crew in 100 degree heat. The biggest issue was a few broken table legs and they dropped a well packed box of antique dishes that shattered. I called Vince to put in a claim and through the time of this report have not received a return call. I should have known better, as I did not have any written moving contract from Vince, the owner. So, I guess I'm out of luck on the replacement value of our dishes and broken furniture legs. On a positive note, Vince was very accomadating to schedule our move and hold our furniture overnight for an additional $150.00, as we could not move into our new home until the next day. I had plenty of drinks for the guys and tipped them $60.00 each. I think if they would have had a crew of four, my damanages would have been less. As the crew was worn out! Best tip: HAVE A CONTRACT THAT DEFINES THE LIABILITY. You get what you pay for!
Description of Work: Moved my furniture and household contents from a 3,000 sq. ft. home in Richmond VA to a 2,000 sq. ft. home in Williamsburg VA. We packed everything ourselves, bubble wrapped everything, as this was not our first move and have had plently of "packing" experiance. We had everything ready and labled the day of the move.
Rating Category
Rating out of 5
quality
3.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
2.0
$1,650
RON S.
07/2011
5.0
moving companies
 + -1 more
Vincent gave us an hourly estimate over the phone and addressed every question we had. We chose to pack ourselves and expected them to just move the furniture and boxes. Our movers, Moss and Phil were great! They came prepared as we asked --bringing wardrobe boxes and mattress covers with them. In addition, there were some lamps we were going to take ourselves (as I wasn't sure how to pack them) and they said they could do it easily so we let them. They did it efficiently and much easier than we could have. They prepared the furniture and moved it with no mishaps. The guys worked hard and continuously. The move did take longer than estimated but I thought it might as its hard to tell how much stuff someone has over the phone. Quality gave us great service, a senior discount and a great rate to begin with. I would definitely use them again. :)
Description of Work: Hired Quality Moving Services for a downsize move from a house to an independent living apartment for seniors about 5 miles away.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$575
Kathryn L.
05/2011
5.0
moving companies
 + -1 more
. Two young brothers came and moved the large items which my wife and I were unable to do. They were just fantastic. They were very professional. I highly recommend them I would use them in the future.
Description of Work: . I have used QUALITY MOVING & STORAGE to move the large items.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Tim M.
03/2011
5.0
moving companies
 + -1 more
The move was unexpected and I didn't call them until the 21nd. The owner called me early the next morning and we discussed the move then he gave me the price. Note that it was not an estimate, it was a set price. The morning of the move, they arrived right on time. The gentlemen - Robert and Phil - are very nice and got to work padding and wrapping my furniture. The entire move to Chesapeake only took 4 1/2 hours, and that includes the 1 1/2 hour drive. No nicks, dents, bumps or scrapes. I would recommend them to anyone needing a local move.
Description of Work: This was a relatively small one way move from Chester to Chesapeake. Two rooms of furniture, but all of it new and heavy.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$650
Mike C.
03/2011
5.0
moving companies
 + -1 more
They received a B for quality as they had a truck breakdown which caused them to be late and that gave them a B for punctuality as well. Overall I gave them an A. I would use them again.
Description of Work: Picked up and moved furniture and boxes from one house to another. They did this without marking the walls or damaging furniture. The gentlemen that did the job were accommodating and courteous. The owner was also flexible to a change in times that we asked for.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$816
Paul D.
12/2010
5.0
moving companies
 + -1 more
The men did a great job - moved quickly and efficiently with a great attitude. The price for 3 movers was great - $99/hr and handled the items with care. I would highly recommend this company to any other company - the other highly rated company on Angie's List had a 3 man crew for $150/hr about 50% more than Quality's price. Would without a doubt use this company again.
Description of Work: We had a small move - about 4 rooms of furniture about 5 miles.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
David M.
11/2010
5.0
moving companies, piano moving
 + 0 more
We called Quality Movers because we had been so happy with the job they did for us over a year ago when we moved from one house to another. Again this time, we couldn't have been happier with the results. The office personnel who scheduled the job were eager to work with our schedule, and the men who moved the piano were courteous, friendly, and efficient. Their truck was perfect for the job, and they were careful with the piano. We couldn't be happier. We'll definitely call their company again whenever we need something moved.
Description of Work: Moved a piano from a home nearby to our house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$135
Michael H.
06/2010
5.0
moving companies
 + -1 more
They did a good job. They were careful and they stayed by their estimate. They packed and made a complete move.
Description of Work: I had Quality Moving & Storage move us in January.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,000
G Thomas and Ann B.
05/2010
5.0
moving companies
 + -1 more
They showed up promptly and professionally loaded the van. Nothing was broken. Easiest move we have ever done. Well worth the money. I would use them again.
Description of Work: Local move from Chesterfield to Midlothian
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$650
Steven M.
11/2009
5.0
moving companies
 + -1 more
They were very efficient packing, and willing to use some boxes that we already had in place, which saved us some money. The move was very smooth and professional and the crew was super nice and very helpful. My only complaint would be there was some stuff that was left behind, but not much more than a car load or two. This was mostly due to the estimator missing how much materials they needed so they couldn't finish packing, and then stuff got missed the day of the move. They were cheaper than other services I priced and very punctual. Additionally, we had some confusion around truck parking and blocking off the street since we all thought that the estimator/manager was going to make arrangements for parking & blocking cars...but it all worked out. Great move overall...
Description of Work: Quality moving & storage packed and relocated our house to our new house 2 blocks away.
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Service Categories
Moving Companies
FAQ
Quality Moving Services is currently rated 4.7 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: 8:00 AM - 12:00 PM
Quality Moving Services accepts the following forms of payment: Check,CreditCard