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Quality Moving Services

Moving Companies

About us

Established in 1989 by President, Vincent Tucker, Quality Moving Services has provided professional relocation moving services and corporate relocation services throughout the state of Virginia for over 34 years. We've handled thousands of clients with residential, commercial, local, state, and federal government relocations. From this extensive client base, Quality Moving Services has received the highest customer service and service ratings in the moving industry. Being locally owned and operated, Quality Moving Services has the advantage of dealing directly with our customers, thereby providing them with a level of customer service that other companies may lack. Quality Moving Services has a long and respected list of satisfied clients who can attest to our trained professional staff and a variety of corporate move management services provided. We are a Better Business Bureau Accredited Business with an A+ rating.

Business highlights

36 years of trusted experience
Black Owned & Operated
Family Owned & Operated

Amenities

Free Estimates
Yes
Senior Discount

10% off up to $100



Accepted payment methods

Check
CreditCard

Photos of past projects

Reviews

4.7126 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
7%
3
2%
2
3%
1
4%


Rating CategoryRating out of 5
quality
4.6
value
4.7
professionalism
4.7
responsiveness
4.8
punctuality
4.8
Showing 101-125 of 126 reviews

raymond A.
05/2018
5.0
moving companies
  + -1 more
awesome job by the crew
Description of Work: moving services

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from Quality Moving Services
Good afternoon Mr. [Member Name Removed], Thank you for allowing Quality Moving Services an opportunity to provide you with excellent service. V. Tucker

Karen W.
12/2017
1.0
moving companies
  + -1 more
Terrible experience
Description of Work: Scratched furniture, didn't do all that was promised, not enough workers. Tracked in oil on the carpet. Contacted the owner about the damage, he was confrontational and denied damage. Contacted the BBB.....it was a joke.

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$955

Response from Quality Moving Services
Ms. [Member Name Removed], Quality protected and relocated your households items December 2014. Our company made arrangements with you to review your claim and to settle within 30 days on a valid claim. You did not want anyone to enter your home to review alleged damages, but rather pay you $7,000. without any investigation of any sorts. Because your lack of cooperation to determine that a claim exist, The Office of Attorney General nor the BBB was able to assist you. It is against the law to file a false claim.

Nancy A.
05/2017
5.0
moving companies
  + -1 more
Perfect - Used many times
Description of Work: Moving across the street

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Quality Moving Services
Thank you for choosing Quality Moving Services as your professional moving specialist. At Quality Moving Services we are proud of our excellent record for customer satisfaction. We welcome the opportunity to service your future needs as well as those of your family and friends!

Krish L.
07/2016
5.0
moving companies
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Quality Moving Services
Thank you for choosing Quality Moving Services as your professional moving specialist. At Quality Moving Services we are proud of our excellent record for customer satisfaction. We welcome the opportunity to service your future needs as well as those of your family and friends!

Deborah P.
04/2016
5.0
moving companies
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Matthew W.
04/2016
5.0
moving companies
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Response from Quality Moving Services
Thank you for choosing Quality Moving Services as your professional moving specialist. At Quality Moving Services we are proud of our excellent record for customer satisfaction. We welcome the opportunity to service your future needs as well as those of your family and friends.

ann S.
04/2016
5.0
moving companies
  + -1 more
unknown
Description of Work: Very good service would use again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Quality Moving Services
Thank you for choosing Quality Moving Services as your professional moving specialist. At Quality Moving Services we are proud of our excellent record for customer satisfaction. We welcome the opportunity to service your future needs as well as those of your family and friends.

Ixa N.
04/2016
5.0
moving companies
  + -1 more
unknown
Description of Work: Loved working with this local moving company. Found a great deal on Angie's List a few months ago. The company called to make sure the move was scheduled when I needed it. They communicated via telephone and email and were extremely professional. They guys that actually moved us were careful and responsive to our needs, we will definitely recommend and use them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Response from Quality Moving Services
Thank you for choosing Quality Moving Services as your professional moving specialist. At Quality Moving Services we are proud of our excellent record for customer satisfaction. We welcome the opportunity to service your future needs as well as those of your family and friends.

mohammad S.
02/2016
5.0
moving companies
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Response from Quality Moving Services
Thank you for choosing Quality Moving Services as your professional moving specialist. At Quality Moving Services we are proud of our excellent record for customer satisfaction. We welcome the opportunity to service your future needs as well as those of your family and friends.

Elaine F.
02/2016
5.0
moving companies
  + -1 more
unknown
Description of Work: Moved our furniture, antiques and belongings from Richmond to Hampton. |Did a beautiful job! So pleasant to work with. This was a big move for us!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Quality Moving Services
Thank you for choosing Quality Moving Services as your professional moving specialist. At Quality Moving Services we are proud of our excellent record for customer satisfaction. We welcome the opportunity to service your future needs as well as those of your family and friends.

Jen R.
01/2016
4.0
moving companies
  + -1 more
unknown
Description of Work: They delivered boxes packed by another company. This company did a fair job. They were quick to shove papers in my face once the boxes were unloaded. The guy begged me to decline the unpacking service and then informed me that I have 72 hours to unpack myself. This was news to me because it was a government move and we didn't receive any of the billing or service paperwork until after signing.

Rating CategoryRating out of 5
quality
4.0
professionalism
4.0
responsiveness
3.0
punctuality
5.0

Yes, I recommend this pro

Response from Quality Moving Services
We're sorry to hear about your experience, however, you have placed this review under the wrong company. We are Quality Moving Services based in Chesterfield, VA. There is a moving company in your area with a very similar name, but we are in no way affiliated with them. If you would, please remove this review. Thank you! At Quality Moving Services we are proud of our excellent record for customer satisfaction. We welcome the opportunity to service your future moving needs.

Todd G.
12/2015
5.0
moving companies
  + -1 more
unknown
Description of Work: 2-men and a truck for three hours. Things went well but we needed to use them for an additional 4 1/2 hours costing $640 which I thought was more than I expected. Neither mover stated what the cost per hour would be up front. Nevertheless, they did a good job overall.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Response from Quality Moving Services
Thank you for choosing Quality Moving Services as your professional moving specialist. At Quality Moving Services we are proud of our excellent record for customer satisfaction. At the conclusion of your move, the movers calculated your balance incorrectly. A refund check has been mailed to your address of record. We welcome the opportunity to service your future needs as well as those of your family and friends.

Crileen K.
11/2015
5.0
moving companies
  + -1 more
unknown
Description of Work: Worked hard, professional and courteous. Really nice guys.

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Quality Moving Services
Thank you for choosing Quality Moving Services as your professional moving specialist. At Quality Moving Services we are proud of our excellent record for customer satisfaction. We're sorry to see you were not as happy with your invoice. Looking over your paperwork, however, your final bill was actually less than your estimate. We welcome the opportunity to service your future needs as well as those of your family and friends.

Lynn R.
10/2015
5.0
moving companies
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Response from Quality Moving Services
Thank you for choosing Quality Moving Services as your professional moving specialist. At Quality Moving Services we are proud of our excellent record for customer satisfaction. We welcome the opportunity to service your future needs as well as those of your family and friends.

Amy B.
09/2015
4.0
moving companies
  + -1 more
unknown
Description of Work: They moved a two bedroom apartment from storage to new apartment. It went well. They took a bit longer than I had anticipated but overall they did a good job.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Response from Quality Moving Services
Thank you for choosing Quality Moving Services as your professional moving specialist. At Quality Moving Services we are proud of our excellent record for customer satisfaction. We welcome the opportunity to service your future needs as well as those of your family and friends.

Ann M.
08/2015
5.0
moving companies
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$1,000

Response from Quality Moving Services
Thank you for choosing Quality Moving Services as your professional moving specialist. At Quality Moving Services we are proud of our excellent record for customer satisfaction. We welcome the opportunity to service your future needs as well as those of your family and friends.

Sue H.
06/2015
2.0
moving companies
  + -1 more
unknown
Description of Work: Moved us from Toano VA to Richmond VA, about a 45 minute drive. Administrative upfront work was OK but when they didn't come out for a hands-on estimate we were worried. The loading went ok but as they were unloading it began to rain hard and boxes marked for basement & attic stayed in the garage. Boxes were handled roughly, resulting in breakage not discovered until much later. Minor damage to furniture. At one point I heard a worker say this was his first time doing this type of work!

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
2.0
responsiveness
3.0
punctuality
3.0

$1,200

Response from Quality Moving Services
We at Quality Moving Services take our customer service ratings very seriously. In searching our records from 2014, we were unable to find you in our database. There was a move on the day you listed, in the same location, but the name does not match yours. Whoever signed the paperwork listed our service as "excellent" and checked yes to using our service again, recommending us to others, and allowing us to use them as a reference. They even went so far as to write in the comments section "great crew, polite, enthusiastic, and agreeable." If we had been made aware of issues with this move, we would have worked to satisfy our customer's concerns, as again, we take these matters very seriously. Thank you.

Jessica R.
04/2015
5.0
moving companies
  + -1 more
unknown
Description of Work: Moved from a 1600 sq ft townhouse to a 2800 sq ft house, and the movers were excellent to work with. Very efficient (I'm amazed at how well they packed the truck), professional, and thorough. I would definitely recommend their services.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Response from Quality Moving Services
Thank you for choosing Quality Moving Services as your professional moving specialist. At Quality Moving Services we are proud of our excellent record for customer satisfaction. We welcome the opportunity to service your future needs as well as those of your family and friends.

Ella S.
03/2015
5.0
moving companies
  + -1 more
unknown
Description of Work: Nobody is perfect. They worked hard and continuously. They longer than plan for, I was willing to compensate for the overtime. they worked from 8:40am to 7:30pm

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,161

Response from Quality Moving Services
Thank you for choosing Quality Moving Services as your professional moving specialist. At Quality Moving Services we are proud of our excellent record for customer satisfaction. We welcome the opportunity to service your future needs as well as those of your family and friends.

Beverly W.
03/2015
5.0
moving companies
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$368

Response from Quality Moving Services
Thank you for choosing Quality Moving Services as your professional moving specialist. At Quality Moving Services we are proud of our excellent record for customer satisfaction. We welcome the opportunity to service your future needs as well as those of your family and friends.

Shirley A.
08/2014
5.0
moving companies
  + -1 more
unknown
Description of Work: Quality Movers moved my household furniture from my home in Goochland Va to a storage facility in Marion Va. Vincent Tucker was in charge and came by the night before the move to verify house contents and give me a final flat price, which was very competitive with other estimates. He helped and supervised Robert, Anthony and Joel as they packed and loaded my belongings. I have never seen such care taken in the process of packing. Robert, Anthony and Joel drove the truck and unloaded it into the storage unit. They were all very polite and professional in their attitude. They seemed to take great care and interest in their job and did a great job stacking all my belongings into the storage unit. I would highly recommend them to anyone facing a move.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,900

Response from Quality Moving Services
Thank you [member name removed] for your review. We appreciate being of service to you. Quality Moving Service is in the business to help keep the stress off of the customer. Patricia Lee

Allison M.
07/2014
5.0
moving companies
  + -1 more
unknown
Description of Work: Great crew! We had a challenging move as we were combining households and moving into one house. They worked their tails off for 14 hours - never slowed or took a break. Very careful with furniture as well as new walls :) Would hire again in a heartbeat but hope to never move AGAIN!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Response from Quality Moving Services
Thank you for choosing Quality Moving Services as your professional moving specialist. At Quality Moving Services we are proud of our excellent record for customer satisfaction. We welcome the opportunity to service your future needs as well as those of your family and friends.

Angela M.
06/2014
3.0
moving companies
  + -1 more
unknown
Description of Work: I didn't have an opportunity to use them because they transferred me to another service the day before my move. Unfortunately, I had a terrible experience with that company (showed up six hours late after stating several times that they'd only be an hour to hour-and-a-half late). If you work with this company, ensure they're the ones that will show up.

Rating CategoryRating out of 5
value
5.0
professionalism
3.0
responsiveness
4.0


Response from Quality Moving Services
Hi [member name removed], Quality Moving Services does not contract work to other companies. We called you in advance trying to save you money. We did recommend a mover to you that was about 70 miles closer. You only wanted a small truck unloaded and we felt that someone closer in could save you a lot of money. You also could have refuse the recommendation. However, I'm sorry that you had a bad experience with another company. V. Tucker

David M.
08/2009
5.0
moving companies
  + -1 more
Excellent job by professional movers.
Description of Work: 4 very courteous and professional workers plus one 24' truck and one panel truck. They all worked hard the entire five and a half hours. We were extremely pleased. They moved all of our furniture and lots of our boxes, with no damage at all. They worked fast and yet were very careful. It was a short-range move, and they did it efficiently.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Joe H.
11/2008
5.0
moving companies
  + -1 more
It went very very well. We had just purchased our first home and were moving into it. The gentlemen arrived right on time, they were quick, yet careful, they were very professional and just downright nice. The price was great, but what impressed us even more is that after they took the first load (which we thought would be the only one), we realized that we still had too many items left. Both my wife and I were burned out from the move and just didn't have the strength to load up a Uhaul truck and unload it. Now we were up against the clock on exiting our rented home. We called Quality Moving and they arranged to return in just two days! Once again, the men arrived right on time and quickly loaded and unloaded the goods. The move took quite a toll on my wife and had Quality Moving not been able to return so quickly, we would have been in a real bad way. We are grateful to Quality Moving for their flexibility and highly recommend them to our fellow Angie's List members (don't let the Chester address throw you off). Our experience is they will be there when they say they will.
Description of Work: The movers came and picked up our boxed belongings and furniture, transporting them to our new location just five miles away on two different occasions.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Contact information

PO Box 331, Chesterfield, VA 23832

http://www.qmovingservices.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 12:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
521
Trade License Locale
Virginia
Trade License Authority
Virginia Department of Transportation
Trade License Expiration
12/31/2024
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Moving Companies

FAQ

Quality Moving Services is currently rated 4.7 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 8:00 AM - 12:00 PM

Quality Moving Services accepts the following forms of payment: Check,CreditCard
Yes, Quality Moving Services offers free project estimates.
No, Quality Moving Services does not offer eco-friendly accreditations.
No, Quality Moving Services does not offer a senior discount.
No, Quality Moving Services does not offer emergency services.
No, Quality Moving Services does not offer warranties.

Contact information

PO Box 331, Chesterfield, VA 23832

http://www.qmovingservices.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 12:00 PM