MILLER RESTORATION & CONSTRUCTION INC

Excellent service. They did a through job on a staircase built in 1929. Left the area under the stairs cleaner than they found it.

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The work started later than planned and took longer than quoted but this was essentially due to the weather and beyond the contractor's control (rain and snow). Contractor was usually here when he said he would be and if there was a deviation from the expected schedule, he contacted us to explain. He answered all questions and at the end of each day he worked, he would let us know of the plan for the next day (time, expected work to be performed). He always cleaned up the area after each day, including vacuuming the walk up to the porch. He also cleaned all the leaves from under the porch prior to placing the lattice on the sides of the porch and steps. He disposed of all debris and trash from the job. The estimate came in at the approximate mid point of the estimates we obtained prior to the work.

It was excellent service and workmanship. The actual workers seemed to be knowledgeable, and did the work efficiently, and did quality work.

Overall, I was very satisfied with them and will use them again if needed in the future.

This is our third contract with them and it is positive. Everything worked out great. He was very responsive when I sent him an e-mail, I got one back. His pricing was very good and the quality of work was excellent. All around, I was very pleased. I have asked him to quote us on a project on the garage that would be ascertained.

He did one small project for me and did that well. Afterwards, I decided to use him for the full house renovation that needed to be done. I gave him the budget (before contingency) and asked him to submit to me his estimate and asked if he could break down the areas where the money would be going. He agreed. The first numbers he gave me were $68,000.00 above the renovation budget. The second numbers were $20,000.00 above renovations. When I told him we had to stay within budget, his response to me was, and quot;Let's see what the mortgage company has to say.and quot; When I told him they would no budge on the budget (the budget was in the lower towards the mid six figures with a 10% contingency) and that they had the plans and expected the work done he became irritated. He berated me for giving the plans to the mortgage company as if I were a three year old. He then ended his email with words along the line of good luck with that. When I asked him not to email me again, he emailed me to get in the last word, and quot;Wow....and quot; He did fine on a small project I gave him. He just would not work within the budget I gave him for the larger project.

They did a good job. I had a little problem because I had to have them come back and fix something that wasn't right. They didn't want to do it but then they changed their minds and they were good about it.

Job was not done due to contractor never calling back.

We are still deciding on who to go with on that work. We really liked the young man, Justin Miller. Their price was considerable more than other companies. We had some scheduling problems in getting him come out here and us meeting him. He was here when he said he would be. He was a very nice person. He sounded very professional.

They charged us about $700 and it was fair. They did a quality job. They were very quick to get back to me. They were on time and very professional. We would use their services in the future too.

Their estimate was in line with the others. They gave me the estimate personally as well as by email. They were good. They have not done the work yet.

From "soup to nuts", I could not have been more pleased with Justis Miller and his dedicated construction and restoration crew. Justis demonstrated not only great skill but also great integrity throughout the project. I trust him and I trust his crew and I will bring all of my construction needs to them in the future. During the planning stages and throughout our project, Justis was readily accessible and wonderful to work with! He behaved in a warm, professional manner and communicated beautifully (he was extremely easy to talk to and understand, in person as well as in written e-mail messages). His permanent crew of three skilled craftsmen reflected his strong leadership in their performance. I was home during the day and, therefore, able to monitor progress. Every day, the guys showed up on time, worked hard and cheerfully all day in the cold, so focused on their respective tasks that the freezing wind went unnoticed. Their skill, attention to detail and determination to "get it right" produced amazing, quality results! The porch and deck are a more solid, more beautiful, more wonderful addition to our lives than I ever dared to hope! I was also pleased with the cost of the project, which was exactly what Justis proposed initially. No surprises, no hidden costs. Just honest, fair pricing and an extremely satisfied customer!

Miller did a fantastic job with our deck. They are a responsive company that does excellent work. The new construction was done swiftly and no corners were cut with the workmanship or materials. We are very satisfied with their work and would recommend to others.

The work was excellent. We are completely satisfied with the result, it is everything we wanted and then some. Justis spent time to listen to what we wanted and show us how it would work out. He also focused on the details and sought our input for such things as how an air vent would be routed through the custom built-ins, and the result is stunning. Everyone comments on the built-in bookshelves but also comments on how custom the air vent returns at the bottom of the unit look (the original vent was in the floor and Justis and I designed a vent design on the bottom-front of the unit where one side of the vent is functional and the other is just a dummy vent to balance the active one). This was the type of experience you never get but always hope for when working with a contractor. We will definitely work with Justis again and highly recommend him.

The area to be converted was originally planned as an attic space. However, because the roof in that part of the house involves a series of trusses, the actual engineering of the project turned out to be more difficult than either we or the contractor expected. Building codes have changed considerably over the past 25 years, since the house was built. Ultimately county code requirements necessitated major changes to the flooring and putting in a new series of concrete pillars below the house. That caused some delay but was a very good test of patience and communicating on both homeowner and contractor side. Perhaps the strongest recommendation I can give for this contractor is that if your project does have problems (and many do), this is exactly the kind of person you want to be dealing with. Contractor was very responsive to our concerns and he (and his crew) often had excellent advice on how to resolve issues to everybody's satisfaction. Contractor is extremely bright, saw the project very clearly, and remembered the details. There was no "drift" and thus no surprises. When questions came up, the contractor was especially good at "checking in" to make sure we were all operating on the same assumptions. Final completed project is very much what we wanted and benefited greatly from contractor's skills (the company president is himself an excellent craftsman) and from genuine efforts to do the job well and to our satisfaction. The subcontractors all did good work and I would rate all but one of them as "excellent."