Frost Appliance LLC

I called on Friday July 17th asking for a service person to come and look at my washing machine. I was told that someone would be out Monday July 20th, and that someone would call me. I did not receive a phone call so around lunch I called, and asked for status on the repair. I left my information, and was told someone would call me back. This was around noon. I called back at about 4:30 pm no answer left message on voice mail. The hours are their site read that they are open 8:00 am - 6:00 pm. I called on Tuesday morning around 9:00 am asking for status. The reply I received was that there was no record. When I asked why there wasn't a record I was told that the person was not at their desk. I left my name and phone number asking for them to call me back once they were able to review the calls. I never received a call back. I tried to call back later that morning no answer just voice mail. I did call back Tuesday mid-day to say I was cancelling my request since I could not receive a response.