Lowe's Home Improvement

Hardware & Home Improvement Stores, Doors, Kitchen and Bath Remodeling,


Services we offer

Hardware & home improvement stores.

Reviews

4.99 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
89%
4
11%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.8
responsiveness
4.8
punctuality
4.7
Showing 1-9 of 9 reviews

Carl W.
10/2016
4.0
home remodeling
  + -1 more
It was a good experience. The price was reasonable. You can get in and out from here with no problem. They are pretty good at helping you, but it can take a minute to find someone sometimes.
Description of Work: I went there to buy a new washer/dryer.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro

Joseph R.
12/2015
5.0
home improvement stores
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Beth L.
08/2015
5.0
home improvement stores
  + -1 more
We purchased three new toilets and had Lowe's install them. The toilets are fantastic, and the sales person was very helpful in choosing the right ones. The plumber they hired installed them well and quickly. He was courteous and called to schedule the installation and then followed through. Lowe's also has their own follow-up on the contractors, and that's a good thing too because it helps with accountability.
Description of Work: Lowes sold us 3 toilets and installed them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

Jerrod J.
06/2013
5.0
home improvement stores
  + -1 more
They are very good. They are reasonable.
Description of Work: I purchased from Lowe's Home Improvement Hardware for my big old trail.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Shirley L.
03/2012
5.0
garage doors, doors
  + 0 more
They were very good. They had subcontractors to do that and they did a good job. They were on time and. If there is any problem, they respond promptly. I would use them again in the future if needed.
Description of Work: Lowe’s installed garage door for me in March 2012.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

charles L.
10/2009
5.0
home improvement stores
  + -1 more
They are outstanding in customer service. It is rare that we ever have to take anything back. We have found that they will go out of their way to get information or do research for you on a product or project you are inquiring about. They are very good about returning phone calls and follow-up. We will continue to use them in the future.
Description of Work: Our last visit to Lowe's was to look at stove tops. We had an employee print off informational sheets about other brands and cost between them.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

07/2006
5.0
doors
  + -1 more
I got two doors with the roll away screens for $339 and $59 a door to install. They did measure to get the right fit. I was surprised by how timely they were and how they followed up with telephone calls after service. The back door was installed properly. The front was not. They said I did not have to be home at the time, so the front door was not closing and opening properly. The guy who did the back door opened the screen when he did the install, so that door was working fine. A friend fixed the front door and explained you need to have the main door open or just open the screen when you install a storm door. I would still give them an A grading and use them again.
Description of Work: I bought two in stock storm doors and had them install them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$339

07/2006
5.0
home remodeling
  + -1 more
This was a very large four-week project. Right from the start the designer at the store did a superb job to accommodate our wishes. The kitchen had a 1970's style layout that we wanted to see gone. We also wanted an island. During the construction we had regular calls from the store to check in on the progress. We have all new cabinets, counters, floors and appliances. We did have one problem, which they were able to fix. We had mold under the floor where an old dishwasher had been leaking. They replaced all the rotted floor boards for us. We also had them replace the counter in the master bath for us. We tell people about our good experience all the time.
Description of Work: I hired them to fully renovate our outdated kitchen, including all cabinets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$27,000

07/2006
5.0
replacement windows, doors
  + 0 more
The sub-contractors that were sent out did a great job. The old windows were removed and taken away. They cleaned up all mess. The same thing for the doors, just a great installation and everything works as it should. We would use again in the future. We are very happy with our new windows.
Description of Work: We had them install eleven windows, a door and outer storm door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,800

    Contact information

    2601 Weir Pl, Chester, VA 23831

    www.lowes.com/LowesStoreSearchCmd

    Service hours

    Sunday:
    8:00 AM - 8:00 PM
    Monday:
    6:00 AM - 10:00 PM
    Tuesday:
    6:00 AM - 10:00 PM
    Wednesday:
    6:00 AM - 10:00 PM
    Thursday:
    6:00 AM - 10:00 PM
    Friday:
    6:00 AM - 10:00 PM
    Saturday:
    6:00 AM - 10:00 PM

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Hardware & Home Improvement Stores,
    Doors,
    Kitchen and Bath Remodeling,
    Windows,
    Garage Doors

    FAQ

    Lowe's Home Improvement is currently rated 4.9 overall out of 5.

    Sunday: 8:00 AM - 8:00 PM

    Monday: 6:00 AM - 10:00 PM

    Tuesday: 6:00 AM - 10:00 PM

    Wednesday: 6:00 AM - 10:00 PM

    Thursday: 6:00 AM - 10:00 PM

    Friday: 6:00 AM - 10:00 PM

    Saturday: 6:00 AM - 10:00 PM

    No, Lowe's Home Improvement does not offer free project estimates.
    No, Lowe's Home Improvement does not offer eco-friendly accreditations.
    No, Lowe's Home Improvement does not offer a senior discount.
    No, Lowe's Home Improvement does not offer emergency services.
    No, Lowe's Home Improvement does not offer warranties.
    Lowe's Home Improvement offers the following services: Hardware & home improvement stores.

    Contact information

    2601 Weir Pl, Chester, VA 23831

    www.lowes.com/LowesStoreSearchCmd

    Service hours

    Sunday:
    8:00 AM - 8:00 PM
    Monday:
    6:00 AM - 10:00 PM
    Tuesday:
    6:00 AM - 10:00 PM
    Wednesday:
    6:00 AM - 10:00 PM
    Thursday:
    6:00 AM - 10:00 PM
    Friday:
    6:00 AM - 10:00 PM
    Saturday:
    6:00 AM - 10:00 PM