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B&T Custom Designs

Fencing, Decks and Porches, Kitchen and Bath Remodeling,

About us

I am recently retired from the fire department, and have been doing decks and fences for over 20 years and am now doing it full time. I do decks, fences, pergolas, etc. I am reasonably priced and promise excellent work which I stand behind.

Business highlights

24 years of trusted experience

Services we offer

Custom fences, decks, pergolas, and outdoor living areas

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

Check

Photos of past projects

Reviews

4.915 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
87%
4
7%
3
0%
2
0%
1
7%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.9
responsiveness
4.8
punctuality
4.8
Showing 1-15 of 15 reviews

Don S.
08/2021
1.0
fencing
  + -1 more
He called me after I put my project on the Angi app. He was eager to do the work. I hired him to do my fence in APRIL every time I reached out to him he either wouldn’t respond or would push my date back. He eventually pushed me back to AUGUST! I would text him and he would take days to answer or not answer at all. I finally called him in August and he texted back immediately to tell me he was out of business! So I wasted 4 months on a fence project and he didn’t have the decency to let me know he was not building fences anymore. Very unprofessional! If he pops up here again trying to get your project run the other way! Bad business! I won’t be using this Angi app for any more projects.
Description of Work: Build a fence

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from B&T Custom Designs
This guy is so full of s***. You’re the idiot!

Danielle P.
05/2021
5.0
fencing, woodworking
  + 0 more
B&T is all around awesome! I worked directly with the owner Billy, and he's really nice to work with! He truly cares about his clients and treats you like family. I was in a serious time crunch needing baseboards installed in the home I was selling, and a huge fence built around acreage of the home I was buying. Billy came out right away, reviewed the work I needed, assured me it could all be done in time and worked BOTH of my projects into his schedule working daily until completion. He kept me updated on the status of my materials and project timelines, and his work is SOLID; he's a perfectionist and it's definitely reflected in his work! Will definitely be using B&T for future projects and recommending them to friends and family! ❤
Description of Work: Fence, Baseboard Installation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

JOSEPH Q.
05/2021
5.0
fencing
  + -1 more
The team did great job overcoming some difficulties caused by stumps and large roots blocking some of the post locations. The team finished the job quickly (even though they were slowed up by weather) they were neat, courteous, very professional and kept me informed on any problems that caused delays. Very pleased with their work and would hire them again.
Description of Work: Fencing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$2,361

Lucille Y.
03/2021
5.0
decks, home remodeling
  + 0 more
The work completed by this business was done attention to detail and an aim to please. The project was for an older home with a few other issues that took some additional service. For example, the floors were not level so Mr B took the time to ensure that this was done so the cabinets would fit correctly. He also ensured that the plumbing was intact so the kitchen sink could be hook-up correctly. He took the time to meet with us for the measurements to have the cabinets layout designs created. Friendly and have a great personality! Great job!!! We thank B&T Custom Design for their time, patience and excellent workmanship! We will be referring them to others and reaching out for other work that needs to be done on other family properties. Thank you Lucille
Description of Work: Kitchen cabinets installed
Rating CategoryRating out of 5
Yes, I recommend this pro

donna B.
02/2021
5.0
decks, home remodeling
  + 0 more
Arrived when he said he was going to. Great communication touch base with me multiple times. Was respectful of my property laid drop cloths down. Did a professional installation and it looks great. Cleaned up behind himself swept the floor wash the counters down. Hauled away the trash swept and blew off my driveway. Very considerate individual and a pleasure to work with
Description of Work: Countertop installed

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Rob B.
02/2021
5.0
fencing
  + -1 more
Awesome job. Billy and his assistant Conner were great to work with. They were very professional, and always kept me updated and informed throughout the process. Even with bad weather and current restrictions, they worked through all the challenges, and stayed on target. The old fence was removed, and the new fence installed as promised. Clean up was amazing and fast. If you need your fence repaired, or replaced, definitely contact B & T Custom Designs.
Description of Work: Old fence removed, and new fence installed

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,400

Holly K.
12/2020
5.0
fencing
  + -1 more
Mr. Reynolds and his crew were friendly and polite. The price is fair and the work was done with perfection. They worked quickly and efficiently and the fence was finished in good time. I would highly recommend B&T Custom designs.
Description of Work: Fencing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,900

Charles F.
12/2020
5.0
fencing
  + -1 more
The project went very well, the new fence installed looks great! Billy was very responsive and worked hard to overcome a few supplier glitches that came up. I would definitely recommend the hiring B&T Custom Designs
Description of Work: Fencing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,300

Joshua P.
11/2020
5.0
fencing
  + -1 more
Outstanding
Description of Work: Fencing

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,800

GLORIA S.
11/2020
5.0
fencing
  + -1 more
I was extremely impressed when the owner himself responded to my inquiry for a fence installation. Billy was very kind and professional. He assured me he had the best price around (and he did). He was able to start the job that same week as promised and completed before his estimated time. The quality of the fencing installation is phenomenal and I could not be happier! I am very pleased with the entire experience and highly recommend B&T Custom Designs. Thanks Billy!
Description of Work: Fencing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

curtis N.
10/2020
4.0
fencing
  + -1 more
It was good. He did a nice job, he has a very competitive price and I would consider using this company again in the future.
Description of Work: He installed a fence for us.
Rating CategoryRating out of 5
Yes, I recommend this pro
$8,500

Jim C.
10/2020
5.0
decks
  + -1 more
We are very happy with the way our deck turned out. The job was for our old deck to be renovated and a new larger deck added next to it. Billy provided a free estimate and listened to what we wanted. The workmanship was very good. Billy paid attention to detail and his pride in his work is obvious. The job site was left clean and clear of debris and Billy provided follow up calls, which we consider a plus. Having considered several estimates from other large contractors on Angie’s list, we are happy we chose Billy to do the work. His company provided good value and customer service, with excellent workmanship. There are several jobs we are planning where we intend to use Billy again.
Description of Work: Decks & Porches

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Matt W.
10/2020
5.0
decks
  + -1 more
Excellent work! We were on a timeline and the deck was completed when promised. Excellent communication and a great finished product. Extremely pleased. Would hire again without hesitation.
Description of Work: Decks & Porches

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,500

Nick V.
10/2020
5.0
fencing
  + -1 more
We are very pleased with Billy and our fence he put up for us. He showed up on time and did an awesome job on our fence. Gave advise on how gates would work and look best for our situation. Our yard is not flat and he was able to keep the fence straight. He's done a fence and a deck for two other people I know who are happy with his work. Great prices, true to his word, and hard working... what else do you want from a contractor.
Description of Work: Fencing
Rating CategoryRating out of 5
Yes, I recommend this pro

Gary B.
10/2020
5.0
fencing
  + -1 more
At a time in which it was very difficult to get material, Billy still found good material after a bit of a wait it was delivered. The old fence was removed in a timely fashion and a new beautiful fence was reinstalled. The gates were done very nicely and I would say it was very good workmanship. Have already referred him to other jobs.
Description of Work: Fencing
Rating CategoryRating out of 5
Yes, I recommend this pro

    Contact information

    Located In, Chespeake, VA 23322


    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    Closed

    Licensing

    Insured

    Licensed*
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Fencing,
    Decks and Porches,
    Kitchen and Bath Remodeling,
    Finished Carpentry and Woodworking,
    Fencing Driveway Gates

    FAQ

    B&T Custom Designs is currently rated 4.9 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Saturday: Closed

    B&T Custom Designs accepts the following forms of payment: Check
    Yes, B&T Custom Designs offers free project estimates.
    No, B&T Custom Designs does not offer eco-friendly accreditations.
    No, B&T Custom Designs does not offer a senior discount.
    No, B&T Custom Designs does not offer emergency services.
    Yes, B&T Custom Designs offers warranties.
    B&T Custom Designs offers the following services: Custom fences, decks, pergolas, and outdoor living areas

    Contact information

    Located In, Chespeake, VA 23322


    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    Closed