Zook Garage Door Services has been a locally owned company since 1986. Since that time we have been helping Hampton Rds families and businesses with quality doors and operating sytems. Our company prides itself on doing the job right the first time while maintaining extremely competitive rates. We are proud to provide you with service on all makes and models of openers and we also are authorized dealers for Genie, Amarr, and Lift-Master products. We only sell and install quality products to provide years of trouble free use of your garage. We also can help you find the right look to increase the beauty and value of your home. With our wide selection and variety of styles we are sure to have the look you want. Additional contact name - Dennis Yoder.
Fantastic ! I called Zook Garage Doors at 8:50 AM. The owner of the shop answered and told me he was just pulling up to his shop but as soon as his crews came in - that they would contact me. I told him that we had a real estate showing at 11:00 AM and we ended the call. Around 9:15 his crew member called me and told me he would be at my house at 10:00. The young man was polite and professional and worked quickly. He had the springs fixed and trouble shot the entire system for any other potential problems. I paid him and he was gone by 10:30. I cannot overstate how pleased we were that they got this done immediately for us - so that it was not an issue when showing the house to our prospective buyer that day. That is a courtesy that far too many repair contractors no longer provide. Zook Garage Doors are good people.
Description of Work: Garage Door spring was broken. Our house went on the market last week. Monday as we came home after dining out the garage door would not open. One of the large springs had snapped in half. I have had this happen a few times before (Homeowner 3 houses over the last 35 years).
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$225
Eric M.
07/2016
5.0
garage doors
+ -1 more
unknown
Description of Work: Brilliant. Zook's worked with us to get the right capability back with minimal cost
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Towana A.
10/2013
5.0
garage doors
+ -1 more
A home warranty company first assigned Sears to take care of broken garage door opener. Sears never called or showed up. A call to the home warranty company was made and the second time Zook Garage Door Services was assigned. Regina called the next morning and scheduled the repair for that afternoon. The repairman was prompt and had the problem fixed within fifteen minutes. This business is wonderful and I would not hesitate to use them again. As a matter of fact I am calling the home warranty company and telling them to drop Sears for any garage door problems in our area and only deal with Zook.
Description of Work: Replaced circuit board
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$60
Sheila S.
07/2013
5.0
garage doors
+ -1 more
Called to schedule an appointment on Wednesday 7/24/2013. The young lady I spoke to was so pleasant and willing to accomadate my schedule. I received a call telling me that my technician was Eric and that he was on the way. From his arrival to departure he was very friendly, professional, and competant. This was the third time I have used this company and I will use them again if neccesary
Description of Work: Replaced garage door opener
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Roscoe L.
05/2013
5.0
garage doors
+ -1 more
Courteous and professional technician that arrived on time and with all the proper equipment and parts to effect repairs. After repairing garage door opener, did a courtesy inspection of the other garage door; noted worn out pulleys, and replaced them. I couldn't be happier with this company and their technicians. I will recommend them to my neighbors for garage door services.
Description of Work: Replaced drive gear in chain driven garage door opener. Also, although not requested, examined second garage door for operation and replaced pulleys that appeared worn and with worn out bearings.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$151
Sterling C.
01/2013
5.0
garage doors
+ -1 more
We are repeat customers of Zook and did not hesitate to call them again. Our garage door motor broke after the Holidays and we called for an inspection. Eric Miller came out on December 31st and found we needed to replace our 21 year old garage door opener. He returned on January 2nd to install the new opener (which is so much quieter). He was very thorough and professional throughout the entire process. We would highly recommend this company and service technician in particular. We have always had a positive experience with Zook.
Description of Work: Excellent service and installation
Rating Category
Rating out of 5
Yes, I recommend this pro
$300
Debra L.
09/2012
5.0
garage doors
+ -1 more
From the moment I called for an appt they were extremely accommodating to my schedule. I had to get it done during lunch hour due to my work limitations. They showed up on time, the very next day, and the service was professional and well done. They charged me the exact price that I was quoted. It was the lowest quote of several companies including one which was ready to charge me 2 1/2 times what I paid. Very pleased with the experience and would highly recommend them. This is how a small business should be run.
Description of Work: They replaced the springs on my single garage door.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$115
gail G.
07/2012
5.0
garage doors
+ -1 more
We have used this company three times. They have installed 2 different garage door openers and did a repair on a broken spring. The are very responsive and do the work within 1 - 2 days. The work is excellent, efficient, and honest. Repairmen are knowledgeable. When I was going to replace a broken 1/3 hp motor, they advised I could get a 1/2 hp for the same price. They were referred to us by a very satisfied friend.
Description of Work: On three different visits to our rental property, they installed 2 separate garage door openers and most recently replaced a broken door spring.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$130
Candace D.
03/2012
5.0
garage doors
+ -1 more
They were so honest. They could have tried to sell me new doors but instead they replaced parts which made the cost way less expensive. I would highly recommend them.
Description of Work: This was for a garage door repair.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$70
James B.
03/2012
5.0
garage doors
+ -1 more
I think their technicians seemed very honest and made sure that we understood the problems associated with the garage door. They also seemed genuinely interested in doing good work.
Description of Work: We had Zook Garage Doors come out to fix our garage door.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Margie B.
04/2011
5.0
garage doors
+ -1 more
Zook Garage Door Services Company is awesome. I wish every company was like them. They did a perfect job. They call when they say they are going to call. They show up exactly when they say they are going to come out. They do quick, clean and perfect work. They charged me less than what they had quoted. They didn't do the actual un-framing of the doors. However, they told us exactly what needed to be done. They then worked around the existing frame and did exactly what they said they were going to do. I would use them again in the future.
Description of Work: We last used Zook Garage Door Services Company a couple of weeks ago. We needed a larger garage door so they widened the opening of the existing doors we have.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$625
Leon E.
01/2011
5.0
garage doors
+ -1 more
I saw them recomended on Angies list and went with them based on that. I was really happy with everything from making the appointment to the services rendered. Price was reasonable as well. I will definitely use them again for any garage door work!
Description of Work: They reattached my garage door rails to the house as it had pulled itself apart. They also put in the rollers that had fallen out and lubricated the spring.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Tom A.
10/2010
5.0
garage doors
+ -1 more
Perfectly. They were responsive, professional and courteous.
Description of Work: Zook replaced two garage door openers (chain drive) with new units.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$600
Vic S.
08/2010
5.0
garage doors
+ -1 more
It went great. He knew what he was doing and cleaned up when he was done.
Description of Work: The garage door was no longer opening. He replaced a board in the system and fixed it.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Gerald W.
07/2010
5.0
garage doors
+ -1 more
I called the evening of 29 Jul. The receptionist said they were busy, but she would talk to the repairman the next day to see if they coul fit me in and call me back first thing in the morning. True to her word, she called me at 9:05 am, that he could be here between 11 and 12. He then called at 11:20 and said he was running behind and would be here at 12:30. He was professional, quick, efficient and done by 1:00 pm. He charged me exactly what was quoted on the phone the day before. This was REAL service, I would recommend this company to anyone.
Description of Work: Replaced the garage door spring.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
NANCY S.
06/2008
5.0
garage doors
+ -1 more
After I made my decision as to what garage door I wanted, I contacted the company in the morning. Because I was having to fly out of town the next day, I asked if the work could possibly be done that afternoon if the door was in stock. The company got right back to me and advised me the door was available and that as soon as Eric picked it up from their warehouse he could be there that afternoon. Eric arrived in less than two hours and set right to work. Eric was extremely competent and had the old garage door off very quickly. He then started the installation of the new garage door. He was very courteous throughout and was able to complete the removal and installation in less than three hours, even making a change for me as when he first installed the glass window row (as per my request on the third of four sections), the windows were lower than I expected. I asked him if the window panels could be changed to be at the top (fourth of the four sections). Eric said yes and then redid the installation of the last two panels to put the windows in the top section. Very professional from start to finish, including the initial contact with the salesman, Dennis, to quote me prices for repair or replacement. Besides the impressive service, the company provided me the best price of the three companies from whom I got estimates. I will continue to use Zook Garage Door Services and recommend them in the future. Thanks for a GREAT job!
Description of Work: Eric came and removed the old garage door (1 1/2 car door approximately 10 x 7 feet in dimension) and then installed the new garage door. It was obvious from the beginning that Eric was extremely knowledgeable about garage doors and their mechanisms. He was efficient and worked quickly completing the removal and installation (with even a change to the panels (see below)) in about 2 and a half hours. I am very impressed with his overall work and his professional demeanor. I would HIGHLY recommend this company to anyone needing either repair or replacement of a garage door.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$885
JOANNE P.
05/2007
5.0
garage doors
+ -1 more
Quick, efficient, inexpensive! At 11:30 PM the double garage door jammed about 2/3 of the way closed. It wouldn't close all the way and it wouldn't stay open. Two of the bottom pins had popped out and the cable had unwound from the pulley. I'd propped the door open with a 1x6 overnight to keep the stress off of it. The gentleman from Zook arrived when he promised he would, spent about 10 minutes fixing the door-he replaced the cable on the pulley, increased the tension on the cable and oiled the pins and the cable. He said there are companies who will come out in the middle of the night, but I had no access to the internet or a phone book at the time. Very pleased with the job.
Description of Work: Replaced pins in their tracks, rewound the cable on the pulley, increased the tension on the cable and oiled the cable and pins.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$60
JANE & HERB F.
07/2006
5.0
garage doors
+ -1 more
I called Zook following an on-site estimate I received from another company that wanted to do unnecessary work which would have cost approximately $675. Zook was on site within an hour after placing the call and fixed the door in half an hour. He was totally professional, knowledgeable, and honest.
Description of Work: Torsion cable came off pulley and garage door could not be opened. Zook reinstalled cable, greased screw mechanism, adjusted limit switches, and tested door operation.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$60
05/2006
5.0
garage doors
+ -1 more
We've used Zook several times before and are pleased with this service. They sent someone out quickly and he fixed it the same day. They've always been good at fixing the problems we've had with our garage doors.
Description of Work: Our garage door wouldn't go up or down and needed repair.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
RAY M.
05/2006
5.0
garage doors
+ -1 more
We were very pleased with them, they did a good job installing the new opener and it worked properly when they were done. They also installed the openers in our care for us. They provided us with a good service. The service guy was very polite and did a good job of cleaning up when he was finished. I have not had any problems with the opener.
Description of Work: They replaced my garage door opener for me.
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Service Categories
Garage Doors
FAQ
Zook Garage Doors is currently rated 5 overall out of 5.
Zook Garage Doors accepts the following forms of payment: Check,Discover,MasterCard,Visa
No, Zook Garage Doors does not offer free project estimates.
No, Zook Garage Doors does not offer eco-friendly accreditations.
No, Zook Garage Doors does not offer a senior discount.
Yes, Zook Garage Doors offers emergency services.
Yes, Zook Garage Doors offers warranties.
Zook Garage Doors offers the following services: Replace and repair garage doors & openers.