They ordered the wrong posts. They put line posts where end posts were supposed to be. I brought this to their attention and was told they would be replaced. However, this has not happened. In addition, they didn't clean up their work area. Gravel from the project was scattered around my yard along with cigarette butts.
Description of Work: They installed a 44' fence.
Rating Category
Rating out of 5
quality
2.0
value
4.0
professionalism
3.0
responsiveness
4.0
punctuality
3.0
$1,700
GEORGE A.
09/2007
5.0
fencing
+ -1 more
The fence was to be built in two days. It took close to a month and a half to complete. I found that the actual employees of the company were more honest and helpful than their boss. He consistently lied to me about the simplest things, like not showing up to work and so forth. As a matter of fact, I'm still waiting for them to put the handle on the gate.
Description of Work: They built our six foot cedar privacy fence.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
2.0
$1,300
GEORGE A.
08/2007
5.0
decks
+ -1 more
I can't say enough good things about Tidewater Fence & Decking. The crew they sent out was on time and all the work was done when and how it was supposed to be done. I honestly couldn't have ask for more.
Description of Work: I had a 16x16 foot treated pine deck built on the back of my house.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,600
05/2006
5.0
fencing
+ -1 more
It took them a day to do everything needed and when they finished up our fence looked like we had hoped for. It's solid in place and does what we wanted it for. They were a hard working crew and the price for this type of fence was really affordable through them.
Description of Work: They installed a new black aluminum fence around our average sized yard.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$900
Kiho K.
05/2006
3.0
fencing
+ -1 more
It took about three weeks for this job to be completed; they did one phase and let a few days go by before the next. A few support boards warped and the back gate is no longer square so it doesn't fit into the latch. We've called them to come back and fix it and they haven't so far.
Description of Work: Tidewater installed a complete new fence in our front and backyard. The back was a big wooden privacy fence and our front yard was a picket fence.
Rating Category
Rating out of 5
quality
3.0
value
4.0
professionalism
3.0
responsiveness
5.0
punctuality
2.0
Yes, I recommend this pro
$4,500
05/2006
5.0
decks
+ -1 more
This company s craftsmanship was great. They did very good work. The men were on time to do the job. They explained what they were doing, and used a very good quality of material. We haven t had any problems with any of it. We received a ten-year warranty with the work.
Description of Work: They built a 22x16 deck of cedar. They applied two stains, and added built-in benches. They also added a door.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,750
05/2006
3.0
fencing
+ -1 more
Once the fence was completed I was extremely happy with the quality and look of it. It did take longer to complete than expected because their work load was probably a little over their head. I will say they do very good fencing and know exactly how to do the work. The results are what mattered the most and they provided that to us. It is a very solid and a perfect fence all around.
Description of Work: They built a cypress wood picket fence around our backyard; approximately 50 yards.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
3.0
punctuality
3.0
Yes, I recommend this pro
$2,500
05/2006
5.0
decks, fencing
+ 0 more
They fence was put up in three days, and the crew really knew what they were doing, because it is absolutely level. We were hoping the job would be done well, because vinyl fencing is very expensive. The sales people were also helpful, in assisting with the selection of the fence. We won't have to worry about rust or wood rot with this fence, so it should last for half a century.
Description of Work: Tidewater Deck & Fence installed a one hundred and fifty foot vinyl fence in our back yard.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,600
05/2006
4.0
fencing
+ -1 more
It's fair to say the fence was of good quality and the workers were decent in getting it up for me. The weather kept it from being as simple as they would have made it, but I appreciated their work effort anyways. They kept from tearing the yard all up and I liked the look of the fence I chose.
Description of Work: They put up a wooden privacy fence. It was about 6 foot tall and 40 to 50 yards long.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$800
05/2006
1.0
decks, fencing
+ 0 more
They gave me an estimate and they stayed pretty close to it, however they were very unprofessional. The fence was not done right and was not put on the property line. They gave my neighbor part of my yard. It took them two weeks to complete the job and they left nails everywhere. They made a lot of promises to fix the problems with the fence and never returned my calls. I called the BBB and was told that my only recourse was to sue them.
Description of Work: I had them put up a wood fence in my backyard.
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Service Categories
Fencing,
Decks and Porches,
Deck Maintenance
FAQ
TIDWATER DECK & FENCE is currently rated 3.7 overall out of 5.