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Stanley Steemer

Carpet Cleaning, Upholstery Cleaning, Drapery Cleaning,

About us

Stanley Steemer has been providing cleaning and restoration services for both residential and business customers for more than 60 years. They offer multiple services, including carpet cleaning, tile and grout cleaning, hardwood floor cleaning, upholstery cleaning, air duct cleaning and water damage restoration services. For more information, visit www.stanleysteemer.com. Additional phone number - (757) 488-4455. Additional DBA - Stanley Steemer Southern Virginia LLC.

Business highlights

46 years of trusted experience

Services we offer

Carpet cleaning, tile & grout cleaning, furniture and leather cleaning, area rugs, autos, boats & RVs, water damage restoration, air duct cleaning, hardwood floor refinishing, flooring sales & installation.


Accepted payment methods

American Express
Discover
MasterCard
Visa

Reviews

4.6134 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
78%
4
10%
3
5%
2
4%
1
2%


Rating CategoryRating out of 5
quality
4.6
value
4.5
professionalism
4.6
responsiveness
4.7
punctuality
4.7
Showing 1-25 of 134 reviews

John L.
06/2022
5.0
air duct cleaning
  + -1 more
It was good, had not any problems they did what they're gonna do and did a good job.
Description of Work: Air Duct Cleaning
Rating CategoryRating out of 5
Yes, I recommend this pro

Elizabeth S.
08/2019
5.0
carpet cleaners
  + -1 more
They have been excellent and I would highly recommend them.
Description of Work: They have cleaned my carpets over the years.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Michael W D.
08/2019
4.0
carpet cleaners
  + -1 more
It's good but it depend on who do the cleaning. We have two different people come. The last one didn't do so good.
Description of Work: Carpet cleaning

Rating CategoryRating out of 5
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Michael S.
08/2017
5.0
carpet cleaners
  + -1 more
They always do a good job. They make money on some areas and probably lose money on others.
Description of Work: Carpet Care

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$25

Ginger M.
07/2017
5.0
carpet cleaners
  + -1 more
They do a great job at getting the carpet cleaned. They do the job in an hour to an hour and a half. There is usually two people there. The workers were very friendly.
Description of Work: I used them for carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Ginger M.
07/2017
5.0
carpet cleaners
  + -1 more
They just do a great job getting the carpet cleaned. It usually takes an hour or an hour and a half. It's reasonable. It's usually two workers. The workers were very friendly. I've used them for 20 some years. I usually have them come out every year.
Description of Work: They did carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Milton and Kathy M.
03/2017
4.0
carpet cleaners
  + -1 more
We have used them on and off for 30 years. I may use them again one more time only because my carpet remained wet for a long time, even until sometime the next day.
Description of Work: We use them for carpet cleaning.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Lawrence C.
03/2016
5.0
carpet cleaners, upholstery cleaning
  + 0 more
The technician was prompt and arrived at the early end of the time spectrum (I was told between 0800-0830). They came in, we went over what was to be done and the technician pulled out his price chart and stated the website was overcharging...he adjusted (saving me money) which impressed me from the start. He was very knowledgeable and engaged in general small talk...was not pushy and did not try to sell/upcharge me on anything beyond first contact of letting me know they offered deodorization, etc.. The entire process only took about an hour and that is with moving furniture. They were very professional and respectful. I am please with the jog and would hire again.
Description of Work: Steam cleaned 4 rooms, 2 halls and Stair case.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$223

Katherine C. P.
06/2013
1.0
carpet cleaners
  + -1 more
After two visits the stain is still visible, and I was charged for both visits. They are under new ownership, and their efficiency seems to have been affected.
Description of Work: I had them out to clean up a stain.

Rating CategoryRating out of 5
quality
1.0
value
2.0
professionalism
1.0
responsiveness
5.0
punctuality
5.0


MICHAEL W.
05/2013
5.0
carpet cleaners
  + -1 more
Have used them the last few years, and have been happy with their service and will use them again
Description of Work: Clean our carpets in our downstairs and our stairs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

BARBARA T G.
07/2012
5.0
carpet cleaners
  + -1 more
They did a good job. They are professional.
Description of Work: I used Stanley Steemer for cleaning two carpets. I've been using them for probably about 10 or 12 years.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Brenda D.
05/2012
5.0
carpet cleaners
  + -1 more
They did a really good job. They were the ones that could get out any smell or odor out of the carpet. It was soaking wet, and they got the moisture out. The carpets always looked good when they were done. They were very professional. They did a really good job.
Description of Work: I used them for carpet cleaning services.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Barbara D.
05/2012
5.0
carpet cleaners
  + -1 more
They are very clean and professional. They do a good job. The staff was really clean cut and professional. The overall experience was excellent. The price and quality were excellent. They were punctual and responsive. I would use this provider again.
Description of Work: They cleaned my carpets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Christina K.
02/2012
5.0
carpet cleaners
  + -1 more
The price was really great.
Description of Work: They cleaned the carpets in four rooms in my home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Diane B.
02/2012
5.0
carpet cleaners
  + -1 more
When they came here, they were very cooperative and provided excellent service. They made sure that they laid things down; so that their feet would not get on the carpet. It worked out very well and I was very pleased with their service. My son hired them to do his room when he moved out. The price was very reasonable.
Description of Work: I used Stanley Steemer for carpet cleaning. They did our room in the garage and the stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

MADELINE F.
02/2012
1.0
carpet cleaners
  + -1 more
They did a poor job, after I moved the furniture I saw that they had missed a lot of spots.
Description of Work: They cleaned the carpets in my home.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

$180

Steve S.
02/2012
5.0
carpet cleaners
  + -1 more
They got some stains out that others were not able to remove.
Description of Work: They cleaned our carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Corey D.
01/2012
5.0
carpet cleaners
  + -1 more
They were prompt, professional, on time, and they've always done a pretty good job and have reasonable prices. There was one time that the employee was running pretty late, but he called me and let me know and also gave me a discount.
Description of Work: They come on a fairly regular basis to clean my carpets.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Linda C.
01/2012
5.0
carpet cleaners
  + -1 more
We have also used them in the past for carpet cleaning. The price may be a little higher but I would use them because they are not going to mess up your carpet or furnishings. I would use them again in the future.
Description of Work: We had them come out and clean our carpet in three rooms.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

bob B.
12/2011
4.0
carpet cleaners
  + -1 more
I like them. I call them in the morning and they can usually fit me in within a day or so. They do a very good job. The price is good. I will continue to use them.
Description of Work: I used Stanley Steemer for carpet cleaning.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

MARY S.
09/2011
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Their service was excellent. They were on time and did an excellent job. I would rate them highly and would use them again in the future if necessary.
Description of Work: I used Stanley Steemer to clean upholstery and carpets in the entire house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Joe S.
07/2011
2.0
carpet cleaners
  + -1 more
They were a little expensive. Once they get in, they try to sell a lot of other things. I am not happy with them. I wouldn't call them back again.
Description of Work: I used the services of Stanley Steemer for carpet cleaning. I last used them about two or three years ago.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
2.0
responsiveness
5.0
punctuality
5.0

$200

Jeffrey H.
03/2011
5.0
carpet cleaners
  + -1 more
The price was a lot more because of the person who fixed my roof and there was tar over my carpet. They did an outstanding and excellent job. They came on time and the work they did was great. The price was fine. I would use their services again.
Description of Work: Stanley Steemer - Virginia Beach did carpet cleaning for me about three months ago. They removed the tar from my carpets and cleaned the carpets in the dining room, living room, hallway and a bedroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

karen j P.
02/2011
5.0
carpet cleaners
  + -1 more
They always do a nice job. The price is a little steep, but they do a good job.
Description of Work: I use them for carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$259

Judith M.
11/2010
5.0
carpet cleaners
  + -1 more
No matter who comes out from the company, they do an excellent job of cleaning all of my rugs. They also sprayed spots guard on top as requested. They are very careful. They will ask you if there are any special areas that they need to concentrate on. I would recommend them.
Description of Work: Stanley Steemer Carpet Cleaner cleaned the rugs in seven rooms last week.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Contact information

1220 Fleetway Dr Ste E, Chesapeake, VA 23323

www.stanleysteemer.com

Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 4:00 PM

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Upholstery Cleaning,
Drapery Cleaning,
Air Duct Cleaning,
Floor Cleaning and Waxing,
Upholstering,
Upholstering - Boat & Auto,
Water & Smoke Damage,
Hardwood Flooring Sales and Installation,
Flooring Sales and Installation,
Dry Cleaning

FAQ

Stanley Steemer is currently rated 4.6 overall out of 5.

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Saturday: 8:00 AM - 4:00 PM

Stanley Steemer accepts the following forms of payment: American Express,Discover,MasterCard,Visa
No, Stanley Steemer does not offer free project estimates.
No, Stanley Steemer does not offer eco-friendly accreditations.
No, Stanley Steemer does not offer a senior discount.
No, Stanley Steemer does not offer emergency services.
No, Stanley Steemer does not offer warranties.
Stanley Steemer offers the following services: Carpet cleaning, tile & grout cleaning, furniture and leather cleaning, area rugs, autos, boats & RVs, water damage restoration, air duct cleaning, hardwood floor refinishing, flooring sales & installation.

Contact information

1220 Fleetway Dr Ste E, Chesapeake, VA 23323

www.stanleysteemer.com

Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 4:00 PM