This pro has maintained an average of 4.5+ stars throughout their time with Angi.
About us
We have over 10 years of experience in the cleaning industry. We take pride in making sure that your carpet, upholstery and floors look ALMOST brand new! We would love to service your family!
They were really good. I had to reschedule quite a few times but they were really good.
Description of Work: .
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50
Angelique H.
09/2017
5.0
carpet cleaners, floor cleaning
+ 0 more
He did an excellent job!! The price was fair and the next time I need my carpet cleaned I'll be calling him again.
Description of Work: I had 3 rooms and the stairs cleaned.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
tom S.
09/2017
5.0
upholstery cleaning
+ -1 more
He was on time and went about his business and was gone in approximately one hour. He was helpful and friendly.
Description of Work: I had a sofa which had a very noticeable stain on a cushion. My home cleaner suggested that I have the sofa professionally cleaned, The gentleman from S and S Carpet and Upholstery came on time and did a beautiful cleaning job on it. Not only is the stain completely gone, but the entire sofa looks brighter and fresher. I will want him to return perhaps in December to clean two other sofas in that same Great Room.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$70
Amy J.
09/2017
4.0
carpet cleaners
+ -1 more
The gentleman showed up the first time and was not feeling well at all. I encouraged him to go home and rest and we could reschedule. We did reschedule and he showed up on time and was very professional. Overall, he did a good job of cleaning the carpets. Hw worked thoroughly and efficiently. The only complaint I had was that he pre-treated the carpets with a spray that ended up leaving a residue on all the legs of my furniture or anything the spray came in contact with. I indicated that I would hire again because his pricing was very fair and my carpets were clean, however, I would have to discuss the pre-treatment prior to cleaning again.
Description of Work: Three rooms of carpets cleaned
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Edward A.
08/2017
4.0
carpet cleaners
+ -1 more
Very WELL UNTIL fumes from vacuum system motor triggered carbon monoxide alarm causing fire department to be called. Firemen spent an hour clearing the house for occupancy.
Description of Work: Carpet cleaning 2 rooms plus stairs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$90
Response from S&S Carpet and Upholstery LLC
I understand your concerns and I'm glad you are satisfied with your services. Service AND safety is of utmost importance since my wife, my son and my daughter work with me and around the equipment every day. When you suggested I could park closer to your door I should have thought more about safety than convenience. I apologize that you had to experience the fire department visit but grateful you and your family are safe. I have reviewed all safety precautions for environmental emissions. The Prochem Legend truck mounted machine I use meets all EPA standards. I will take every caution to ensure the safety of my customers as well as my family. Thank you for you review
Paulette A.
08/2017
5.0
carpet cleaners
+ -1 more
I would recommend him to anyone else. He has a very positive attitude and I believe he is a very hardworking person.
Description of Work: Carpet Cleaning service.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Charles R.
07/2017
4.0
carpet cleaners
+ -1 more
I did not give a favorable review previously due to non communication. I have heard back from S&S and we have come to a resolution for services to be performed. I will comment further after services are performed next month.
Description of Work: carpet cleaning
Rating Category
Rating out of 5
professionalism
4.0
responsiveness
4.0
Yes, I recommend this pro
patience C.
07/2017
5.0
carpet cleaners
+ -1 more
Very professional & did a great job. Would recommend & use again.
Description of Work: Shampoo 3 stairwells & 2 bedrooms around the furniture as well as an area rug.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$80
Blaine S.
07/2017
5.0
carpet cleaners, upholstery cleaning
+ 0 more
We contacted S&S Carpet and Upholstery based on other Angie's List reviews and were very pleased with their work. The technician was professional and worked hard from start to finish. He was running late and thoughtfully kept us abreast until arrival. There was no high pressure sales and we were charged exactly what was quoted. We felt the price was reasonable compared to competitors.
Description of Work: Carpet: 3 bedroom traffic areas and steps Upholstery: sofa, oversized chair and ottoman Fabric protection was added to all upholstery
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Clyde J.
07/2017
5.0
carpet cleaners
+ -1 more
Called Sir Francis right after the stool accident and he shifted some other jobs so he could respond in one hour. This is a top notch guy who always does an excellent job. This is the third time we have used him. 10 star rating.
Description of Work: Two bedrooms, family room, hallway carpets and foyer rugs. Bedroom carpet had a large stool spot from patient accident.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$90
Susan L.
07/2017
5.0
carpet cleaners
+ -1 more
Courteous and efficient, Was pleased with the results.
Description of Work: Cleaning carpet on stairs, hall, and 2 bedrooms.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Michael P.
07/2017
5.0
carpet cleaners
+ -1 more
Nice job all around. Planning to use Sir Lance again.
Description of Work: Required carpet cleaning for large 4-story unit. Sir Lance did a great job, and even came back to touch up some hard to clean areas that were visible next day.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Gregg F.
07/2017
5.0
carpet cleaners
+ -1 more
Mr. Sawyer was kind enough to schedule us within 2 days of purchasing the Angie's deal, which was an unbelievable bargain. We are trying to get our daughter moved into the unit before the middle of the month and wanted the carpet cleaning done while the unit is still vacant. He showed up promptly and waited patiently until the duct cleaners (who arrived ahead of schedule) completed the second floor registers. He then thoroughly cleaned and deodorized a large bedroom, 2 small bedrooms, a hallway, and a full stairwell. The carpeting was at least 10 years old, had never been cleaned, and had overspray painting and several deep brown stains on the stairs and in the corners that I was sure wouldn't come out. When Mr. Sawyer was done, all the stains were gone and the carpet literally looked brand new. Mr. Sawyer was prompt, professional, and is an absolute magician when it comes to stain removal. He didn't ask, but his service was so wonderful, and he had to use so much extra spot cleaner that we paid him a bit extra. Will never use another carpet service. S&S is the best!
Description of Work: Five-rooms of wall-to-wall carpeting deep cleaned and deodorized, to include several stained areas. Purchased the Angie's List deal for $167, but paid him $30 extra for doing such a great job and to help defray the cost of spot cleaning solution.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Judy S.
06/2017
3.0
carpet cleaners
+ -1 more
They did not steam cleaned the carpet, they used a different process, the outcome was just ok.
Description of Work: Carpet Cleaning Job
Rating Category
Rating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
$80
Response from S&S Carpet and Upholstery LLC
Hello Miss [Member Name Removed], I am Confused about your review. When I finished the job you were so impressed with my work that you wanted S&S to do your daughter's carpet . S&S completed your daughter Beth's Cox house on April the 4th and she wrote on the receipt "This company is great excellent job". Please contact S&S at your earliest convenience so we can resolve this. 757-681-7080.
Henry G.
06/2017
5.0
carpet cleaners, upholstery cleaning
+ 0 more
Very well, we are extremely pleased with the services provided
Description of Work: We started with carpet cleaning in four bedrooms but we also added a long hallway, stairs , a large area rug and stain removal on the arm of a sofa.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Nancy L.
06/2017
5.0
carpet cleaners
+ -1 more
very well. stairs were heavily soiled so extra stain removal needed at very nominal additional cost. End result was all areas look almost like new.
Description of Work: carpet cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
jimmy H.
06/2017
5.0
carpet cleaners
+ -1 more
Very good. He did a thorough job and was very attentive to detail
Description of Work: carpet cleaned
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Amie S.
05/2017
5.0
carpet cleaners
+ -1 more
They did a great job cleaning the carpets.
Description of Work: Carpets cleaned in a home I purchased.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$80
Bill B.
05/2017
5.0
carpet cleaners
+ -1 more
Great job, contacted me prior to confirm appointment, showed up on time and did a great, professional job! Would definitely use this service again!
Description of Work: Carpet cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Adrienne F.
05/2017
5.0
carpet cleaners
+ -1 more
Carpet looks great!! Spotless!!! All stains gone!!! THANK YOU!!!
Description of Work: I purchased the service and the technician came out the same day!!! Awesome!!!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
Response from S&S Carpet and Upholstery LLC
thank you and you are very welcome
Charles A. F.
05/2017
5.0
carpet installation
+ -1 more
He was very professional and showed up on time. He was very polite and pleasant. he did a superb job. He was able to get a couple of questionable spots up. I will definitely hire him again.
Description of Work: I purchased the offer for $80 Carpet Cleaning, Deodorizing, and Protection for 3 Room.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$80
Response from S&S Carpet and Upholstery LLC
thank you
zahan Z.
04/2017
5.0
carpet cleaners
+ -1 more
Well and I have him come back and do it again.
Description of Work: Carpet cleaning and stain removal
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Jo Ann K.
04/2017
5.0
carpet cleaners
+ -1 more
Very nice job! Had a small area not covered in the price for additional $10. Husband and wife team were very professional and took care not to damage anything. Carpet looks great.
Description of Work: Clean light colored carpet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Response from S&S Carpet and Upholstery LLC
thank you
yvette D.
04/2017
5.0
carpet cleaners, upholstery cleaning
+ 0 more
This is me second time so once again the service was awesome. I scheduled for another appointment in May.
Description of Work: Clean carpet in master bedroom before furniture delivery along with cleaning a recliner in the same room.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$60
Cathy M.
04/2017
5.0
carpet cleaners
+ -1 more
Perfect. Sirlance was professional, and got right to work. He scrubbed any stubborn spots on his hands and knees because he wasn't satisfied with the result from the extractor. I feel that he went the extra mile for us. We added carpet protection to the service for an extra $20 which I think was very reasonable.
Description of Work: I had a hallway and two rooms with carpets cleaned.
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*Contact business to see additional licenses.
Service Categories
Carpet Cleaning,
Upholstery Cleaning,
Carpet Sales and Installation,
Flooring Sales and Installation,
Auto Detailing,
Central Vacuum Cleaning,
Apartments,
Mold Testing & Remediation,
Finished Carpentry and Woodworking,
Mattresses,
Pressure Washing,
Water & Smoke Damage
FAQ
S&S Carpet and Upholstery LLC is currently rated 4.9 overall out of 5.
Sunday: 2:00 PM - 6:00 PM
Monday: 8:00 AM - 8:00 PM
Tuesday: 8:00 AM - 8:00 PM
Wednesday: 8:00 AM - 8:00 PM
Thursday: 8:00 AM - 8:00 PM
Friday: 8:00 AM - 6:00 PM
Saturday: Closed
S&S Carpet and Upholstery LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, S&S Carpet and Upholstery LLC offers free project estimates.
Yes, S&S Carpet and Upholstery LLC offers eco-friendly accreditations.
Yes, S&S Carpet and Upholstery LLC offers a 10% senior discount.
Yes, S&S Carpet and Upholstery LLC offers emergency services.
Yes, S&S Carpet and Upholstery LLC offers warranties.
S&S Carpet and Upholstery LLC offers the following services: Carpet, Upholstery ,Matresses, Automobile, Tile & Grout, Hardwood Floors