S&S Carpet and Upholstery LLC

Carpet Cleaning, Upholstery Cleaning, Carpet Sales and Installation,

This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

We have over 10 years of experience in the cleaning industry. We take pride in making sure that your carpet, upholstery and floors look ALMOST brand new! We would love to service your family!

Business highlights

Black Owned & Operated
Minority Owned & Operated
Women Owned & Operated
LGBTQ+ Friendly
Family Owned & Operated
Emergency Services Offered

Services we offer

Carpet, Upholstery ,Matresses, Automobile, Tile & Grout, Hardwood Floors

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.9171 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
95%
4
4%
3
1%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.9
professionalism
4.9
responsiveness
4.9
punctuality
4.9

Filter reviews by category

Showing 26-50 of 171 reviews

Diane B.
09/2020
5.0
They were excellent. On time. Did a great job
Description of Work: Carpet repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$185

Sharon R.
07/2020
5.0
carpet cleaners, floor cleaning
  + 0 more
Everything went well. They even went above and beyond to complete work that had not been previously contracted. Overall, very pleased!
Description of Work: Carpet cleaning , floor repair and laid tile

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from S&S Carpet and Upholstery LLC
Thank you very much.

Fran M.
07/2020
5.0
upholstery cleaning
  + -1 more
They were on time and did a quality job. They cleaned up and advised on drying time and care. They did not try to sell me other services. They were very polite and professional.
Description of Work: Upholstery Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from S&S Carpet and Upholstery LLC
Thank you very much your feedback is greatly appreciated

Gene L. M.
06/2020
5.0
carpet cleaners
  + -1 more
S&S Carpet did an outstanding job. They were prompt. and they professional. A truly great company. Thanks S&S for making my day.
Description of Work: Carpet Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Response from S&S Carpet and Upholstery LLC
Thank you very much

Keith G.
05/2020
5.0
carpet cleaners, upholstery cleaning
  + 0 more
They were very professional, worked really hard and did an excellent job. We will be referring them for anyone looking for a great business. Thank you.
Description of Work: Carpet Cleaning, upholstery cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Catherine S.
05/2020
5.0
Very happy with the job done by S&S and would call them again.
Description of Work: Carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from S&S Carpet and Upholstery LLC
Thank you very much. Your feedback is greatly appreciated

Connie J.
05/2020
5.0
carpet cleaners
  + -1 more
Remove paint from carpet did an excellent job. Will recommend to others and will use again. Clean and courteous.
Description of Work: Carpet Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Andrew B.
05/2020
5.0
carpet cleaners
  + -1 more
Everything went well! I liked the fact that they were fast and efficient! Most importantly they were on time!
Description of Work: Carpet Cleaning
Rating CategoryRating out of 5
Yes, I recommend this pro

Tom C.
04/2020
5.0
carpet installation
  + -1 more
The company was very professional the work they did was fantastic. I am very happy with their work would recommend to anybody needing carpet repair or cleaning or install
Description of Work: Carpet repair

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$260

Jay L.
04/2020
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Excellent! Friendly service, great work.
Description of Work: Carpet and upholstery Cleaning
Rating CategoryRating out of 5
Yes, I recommend this pro

Faye M.
04/2020
5.0
carpet cleaners
  + -1 more
Every thing that was said above.100.00
Description of Work: Rugs cleaned

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

D'Lyn H.
03/2020
5.0
carpet cleaners, carpet installation, upholstery cleaning
  + 1 more
I was a long time customer with S&S Carpet. We're a newly retired military family and while living in 2 different rental homes during our time in Chesapeake, VA we used a couple different carpet cleaners before finding S&S. I can tell you without hesitation that Sirlance & Shermelle (S&S Carpet Owners) are the hardest working and most dependable people, not to mention the amazing results you will see in their work. In our first house, we had a couple old/unknown stubborn carpet stains that wouldn't budge with 2 other carpet cleaners. I had S&S come out and he tried one method, but it didn't come completely clean. As promised, he came back out at no extra charge and after the 2 method he tried - perfect results. We used S&S for carpet cleaning, upholstery cleaning, as well as the fabric seats and carpet in our daughters car. Always thorough and great results. When we moved to our second rental house to get us through our last year as an active duty family, it was in much need of carpet cleaning. Again, S&S came through. Despite it taking 2 times to get it to my desired level of clean (not due to S&S - it was really old, neglected carpet) Sirlance succeeded. I always referred to him as the carpet "Magic Man" and considering some of the unknown stains he ran across sometimes, he always went above and beyond to get great results. I'm telling you, if Sirlance can't get it out of your carpet - no one can. He is not only professional, but incredibly reasonable in price. I enjoy supporting small, family businesses in each place we live and S&S is one of the best. I hope this review lets those in Chesapeake, Virginia Beach and surrounding areas know who they can call when they need any of the services S&S offers. Thank you, Sirlance and Shermelle. I'll miss y'all.
Description of Work: Carpet cleaning, Upholstery cleaning, Car interior cleaning
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from S&S Carpet and Upholstery LLC
Heeey [Member Name Removed]. We miss too. Shermelle says to tell you she’[Member Information Removed] the first [Member Information Removed] of [Member Information Removed] Thank you so much for your feedback.

Mary P.
03/2020
5.0
carpet cleaners
  + -1 more
First let me say that a few weeks ago I hired a company to charge me about the same amount and whatever they left the carpet still look like it hadn't been cleaned. This company answered me promptly, the gentleman who came was very mannerable and impressionable, the price was exactly what I was quoted, I was kept aware of how far away they were I was reminded of the appointment. They did a excellent job on my carpet in my apartment. I will not be using anyone else and this company will be recommended to everyone that I know. I could not be more pleased and happy with their service. I highly recommend this company highly
Description of Work: Carpet Cleaning
Rating CategoryRating out of 5
Yes, I recommend this pro

Pastor Lin H.
02/2020
5.0
carpet cleaners
  + -1 more
We were very pleased at their promptness, demeanor, professionalism, and above all, their finished product.
Description of Work: Carpet Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Pamela M.
02/2020
5.0
carpet cleaners
  + -1 more
Very impressed! They worked hard to make sure I was happy. I will hire them again!
Description of Work: Carpet Cleaning
Rating CategoryRating out of 5
Yes, I recommend this pro

Beth W.
08/2019
5.0
carpet cleaners
  + -1 more
Everything was exceptional start to finish, couldn't have asked for better. Scheduling was a breeze, got an appointment for the day & time window I wanted. We were given all pricing estimates up front from the cleaning cost to possible charges for extras depending on our needs/wants, no hidden fees, didn't try to sell us things we didn't need. They send text message reminders for your appointment, including the day of your appointment when they are on their way and again when they get close to your location. Very professional & friendly...great experience! The carpets look amazing...such a great job! Will definitely use them again & highly recommend them! I hope all the before and after pictures come through.
Description of Work: Carpet Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from S&S Carpet and Upholstery LLC
Thank you very much. This is what we work hard for. Mission accomplished

Aubrey B.
07/2019
5.0
carpet cleaners
  + -1 more
The carpet was so badly stained that I was considering replacement. S&S assured me that they could remove the stains. The finished carpet is stain free and is good as new. Rather than an "A", I give them an "A+".
Description of Work: Rental house carpet cleaned and stretched.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$145

Response from S&S Carpet and Upholstery LLC
Thank you very much. Your feedback is greatly appreciated

BRIAN C.
03/2019
5.0
carpet cleaners
  + -1 more
S&S did a great job. One carpet was badly stained and they were able to remove all the stains. They were prompt, friendly, and very professional. I highly recommend!!!
Description of Work: Carpets cleaned in 5 bedrooms and the hall

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Randall B.
03/2019
5.0
upholstery cleaning
  + -1 more
Sirlance and his assistant were on time, professional, and really took the time needed to get my 6 yr old sofa and loveseat looking like new again. Great job at a great price. Highly recommended!
Description of Work: Sofa and loveseat cleaned

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from S&S Carpet and Upholstery LLC
Thank you very much. Your feedback is greatly appreciated

John W.
03/2019
5.0
carpet cleaners
  + -1 more
I needed the Berber carpeting in my living room deep cleaned for move out, as part of the terms of my pet clause in my lease agreement. S & S did a fantastic job for me, showed up promptly as promised and went straight to work on the carpet. Services included a deep steam cleaning, deoderizing treatment, and stain removal for a couple of small spots from spilled drinks. Overall the work took about 45 minutes and they were very careful about making sure they protected the hardwood floors when they brought in the steam and vacuum hoses. A variety of options were offered for paying, including CASH app which I chose to use. Overall quick and easy; I was quite happy with their work and would definitely use them again.
Description of Work: Move out carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Kamre W.
02/2019
5.0
upholstery cleaning
  + -1 more
This was the most amazing company you will ever encounter when it comes to cleaning your furniture and carpets as well! They where professional on time and caring for my needs! Even squeezed me in at the last minute
Description of Work: Upholstery

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from S&S Carpet and Upholstery LLC
Thank you very much.

Michael L.
01/2019
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Great Job, I have used the company in the past they do a great job.
Description of Work: Shampoo carpets and cleaned sofas

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Gloria H.
01/2019
5.0
carpet cleaners
  + -1 more
I have had service done several times, and have not had a bad experience.as long as they are in service this is my go to cleaner. My carpet always smell fresh and is alway very clean.
Description of Work: Carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Rae B.
01/2019
5.0
carpet cleaners
  + -1 more
He called me earlier than the appointment and I told him I was on my way to eat, he said to call him when I ready for him to come over and not to rush he would be waiting on my call. Once I got home he was there within 15 mins and he did an outstanding job. One carpet was really dirty and I didn't think it would come clean, OMG that carpet looks brand new.
Description of Work: Carpet cleaning in 6 rooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Yvette D.
12/2018
5.0
carpet cleaners
  + -1 more
Awesome job, My carpet looks amazing.
Description of Work: Carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Contact information

215 Wye Oak Way, Chesapeake, VA 23323

http://snsclean.business.site

Service hours

Sunday:
2:00 PM - 6:00 PM
Monday:
8:00 AM - 8:00 PM
Tuesday:
8:00 AM - 8:00 PM
Wednesday:
8:00 AM - 8:00 PM
Thursday:
8:00 AM - 8:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
Closed

Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
No
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Upholstery Cleaning,
Carpet Sales and Installation,
Flooring Sales and Installation,
Auto Detailing,
Central Vacuum Cleaning,
Apartments,
Mold Testing & Remediation,
Finished Carpentry and Woodworking,
Mattresses,
Pressure Washing,
Water & Smoke Damage

FAQ

S&S Carpet and Upholstery LLC is currently rated 4.9 overall out of 5.

Sunday: 2:00 PM - 6:00 PM

Monday: 8:00 AM - 8:00 PM

Tuesday: 8:00 AM - 8:00 PM

Wednesday: 8:00 AM - 8:00 PM

Thursday: 8:00 AM - 8:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: Closed

S&S Carpet and Upholstery LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, S&S Carpet and Upholstery LLC offers free project estimates.
Yes, S&S Carpet and Upholstery LLC offers eco-friendly accreditations.
Yes, S&S Carpet and Upholstery LLC offers a 10% senior discount.
Yes, S&S Carpet and Upholstery LLC offers emergency services.
Yes, S&S Carpet and Upholstery LLC offers warranties.
S&S Carpet and Upholstery LLC offers the following services: Carpet, Upholstery ,Matresses, Automobile, Tile & Grout, Hardwood Floors

Contact information

215 Wye Oak Way, Chesapeake, VA 23323

http://snsclean.business.site

Service hours

Sunday:
2:00 PM - 6:00 PM
Monday:
8:00 AM - 8:00 PM
Tuesday:
8:00 AM - 8:00 PM
Wednesday:
8:00 AM - 8:00 PM
Thursday:
8:00 AM - 8:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
Closed