Roofing Systems of Hampton Roads

Very well, they gave a great quote, and performed the work in less than 2 days, including the flat membrane roof. They were punctual, and communicated at every step of the way.

J. Montes was a pleasure to do business with; satisfactory in every respect. The meeting set up by the initial contact occurred on schedule, and a quote followed immediately. Pricing was attractive and the work was completed very efficiently and on the agreed-upon schedule. Strongly recommended!

Very well. No issues or complaints. Finished in a timely manner, cleaned up area, and provided warranty information promptly.

Very professional all around from the owner (Jeremy), John (site foreman) and the whole 7 person crew. Showed up on time and had all of the supplies needed to do the whole job in just one day. Clean up was impeccable. The price was competitive especially for the first rate products used. I have no reservations at all recommending J.Montes roofing.

Jon Powers and his crew did an excellent job of re-roofing our house. They were prompt, professional, and polite. I would recommend them, without reserve.

The whole process was fantastic. From the quote and presentation to the day of roofing, clean up and follow up. The team was professional, punctual and responsive to all of our needs and questions. They really did a fantastic job.

Overall, the entire process went smoothly and quickly. Galel arrived on time to quote the job and provided us with pertinent information so that we could make our decision. We were able to get on the schedule right away and within 1 week of quoting, our roof was replaced. They completed the entire job in one day, including having the dumpster picked up the same evening. All of the debris was removed and the walkways/deck/driveway were completely clean when they left. John coordinated everything the day of execution, and was helpful in answering questions. Plus, their price was very competitive!

I wish I could give J. Montes Roofing 100 stars!!! Their quote was excellent. From start to finish I was so pleased with how the job was handled. I dealt with Heather, the office Manager to John the project manager and the wonderful roofers who gave us a beautiful new roof. It was so refreshing to deal with a company that WILL return a phone call, answer questions, and keep me notified every step of the way. I was treated like a valued customer with much respect from all who work here. The roofing crew worked like a "fine oiled machine" from start to finish. The roofers started on a Friday when the weather was beautiful and 70 degrees. Of course, only in Tidewater, the next day would be 38 degrees and raining, but, lo and behold, they were back to finish the job. They are all very pleasant folks to work with!! I would highly recommend this company to anyone needing a new roof, you will not be disappointed.

It went very well, they brought me samples of different types of shingles to choose from. Explained everything to me,and did the work in a day and half.

I just loved doing business with J. Montes Co. Mr. Montes was very professional when he came to give me an estimate. He went on my roof, took pictures, told me the problem areas, and what I might expect. He then showed me the products that were available and he did not pressure me. They did an exemplary job. I highly recommend their company.

They refused to consider us as a client. We have had a rental home that is now empty and we are selling. Without any explanation of why they said we don’t work on rental homes and we aren’t the company for you. Not sure how an unoccupied home that is for sale equates but I found it poor customer service and policy.

I only interviewed firms that used high-quality roof systems and that had received excellent reviews. I met with Jon Montes at my house and he thoroughly explained the materials they would be using and how the job would be carried out. Since he was familiar with homes in my neighborhood, he was able to print a quote and leave it with me that day. He was responsive when I called with a few questions. Then I was put in touch with Heather, who scheduled the job and provided regular communications throughout as the day of the job approached. A couple of days before the job I was contacted by John, the project manager. John explained the way things would go to complete the job. The morning of the job, John was on site with the materials the crew would need to start. The crew then showed up and got to work. They worked well together — it was obvious they had done a lot of jobs together. They worked until 9 pm the came back the next morning and completed the job by 11 am. A roof replacement results in a lot of stuff (old shingles and underpayment, and hundreds of nails) falling in the yard and flowerbeds. When the crew completed the cleanup, however, you couldn’t tell they had been there — except for the beautiful, new roof! I am happy to provide this review because J Montes, Inc delivered the product they promised at a price that beat the other firms I interviewed. In one week, I have already recommended them to two people that saw their sign in my yard and asked me about them. If you need roof work, you won’t go wrong with J Montes.

Great communication, work was done when promised, cleaned everything up, best of three bids. I would recommend to others. Thank you!

EXTREMELY GOOD customer service in all aspects from initial contact for quote to finish of job. Very responsive and friendly. Went out of way to bring out actual samples. 20 year old roof was done in two days and looks excellent! Cleanup was equally as impressive - no signs such a job had even been done. No trash, no damage to landscape, etc. Would highly recommend J Montes to anyone.

J Montes came out a couple of times to review the job. Got two estimates, one to fix a specific problem leak, the other to recover the entire roof. Went with the first option but when the job was started extensive damage was uncovered. Had the roof completely redone in a day. No leaks, meticulous cleanup, very polite and professional.

Very pleased. The team (three or four men) rolled a (medium sized [newer]) trailer up into my driveway the day before the work was to began. At 7:30 Am on the following day the team arrived and set about preparing for the day. After covering my deck and shrubbery with a tarp they removed the old roof dropping the debree almost directly into the trailer. A member of the team on the ground cleaned up after the men on the roof as needed. The new shingles arrived on day one and the men went to work immediately. That whole process took two days. At times I'd watch the process and was pleased to note that the workmen complied with details as noted in our contract. Ex; shingles were to hang out over roofs edge by 1 3/8 " ..and very soon I felt that I did not need to follow behind these folks as they had already done what was expected of them. The owner met with me prior to this project starting and provided a booklet of detailed information on the roofing products to be used from start to finish. All members of the team were courteous. Note: I have a Cape Cod with a steep roof.

This was one of the best companies that I have ever done business with. Everything about them was professional, from the estimate to the final clean up of our property. The installation was not only perfect, the crew did not play loud music or use foul language and made sure that we were totally satisfied. I would recommend this company to anyone.

All around excellent service and product. The contract was well documented with all the details and options available. Heather in Customer Service was very friendly and helpful answering all questions and keeping me up to date on the schedule. The job started within 3 weeks after signing the contract. Workers showed up at the crack of dawn and completed most of the job that day. They finished the rest early next morning, and did a thorough cleanup. Our roof looks great, and I highly recommend J Montes to anybody who needs a new roof.

Fantastic experience from start to finish. Mr. Montes performed the initial estimate, and had great information about the specific product application he recommended. His scheduling team booked an initial work date, but also put me on a waiting list for an earlier appointment if there was a cancellation or delay. We were bumped up to just over a week after signing the estimate. The team prepositioned their equipment the night before and arrived right on time. In the morning, the install team again arrived right on time. They worked quickly, were very tidy and organized, and did very clean work. The roof has performed extremely well through multiple rain storms in the 6+ months since.

J Montes did a great job replacing my entire roof in one day. The gutters were done by a subcontractor who came out a week or two later. The soffit and fascia was done by another subcontractor. That subcontractor took his time getting the soffit and fascia done. It was at least a month after the roof was done before the soffit and fascia was done. He did; however, do a great job.

The workers came to the door and asked they could begin working. I was very impressed on how clean and neat the crew kept my yard as they worked. The project manager was very informative to the steps that would be taken. J. Montes the owner of the company stopped by to check out the finished product and ask if I was satisfied. All I can say is WOW!!!!

J. Montes Inc is the best Roofing company in Hampton Roads in my honest opinion. Look no further for your roofing needs. You will be highly satisfied. Jon Montes gave a reasonable and competitive estimate for our roof replacement. We had so many leaks, the company was fully booked for several weeks, but Heather and Jon made sure our roof leaks were addressed and fixed until we had the roof replacement. Heather who handles the admin side was outstanding. She was very patient with communicating with my husband in addressing whatever or any issues or concerns we had. The crew did an awesome job. They are highly skilled and professional. John Powers, the project manager, made sure everything's 100 percent job well done. Thank you so much J. Montes, Inc! We are very happy with our beautiful Certainteed new roof! God bless you all!

Very satisfied. Collected estimates from 4 local contractors. All were approximately the same but several seemed to hide too many extras in their footnotes. I went with JMontes, his estimate seemed honest and up front. Actually Jon was the only contractor to climb onto the roof to help gather his details and informed me that a double layer of existing shingles had to be removed. The most difficult decision was the color. Jon recommended a color that I had not considered but I went with it. New roof looks great. Many good comments from the neighbors.

Excellent. Mr. Montes not only gave us a great price but performed the job in a professional and timely fashion. His secretary, Heather did an outstanding and meticulous job with a wonderful demeanor. His site manager stayed in daily contact during the work and kept us informed. They were very reasonable and did not attempt to inflate the price with extras. Although it's only been about a month, we have not had any issues with the new roof. I can honestly say it was a pleasure doing business with Montes roofing and I would not hesitate to refer them or utilize their services again.

Excellent! I would recommend J Montes roofing systems to everyone. They were prompt and efficient. They redecked and roofed my entire house in 8 hours, and cleaned up very well. They were also the lowest priced. I think the best part was when Jon himself showed up to assess the finished job. Customer service at its finest.