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Quality Systems

1.0(
1
)

Heating and Air Conditioning

About us

Additional DBA Names: Quality System Heating & Air.

Reviews

1.01 Reviews
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Number of StarsImage of DistributionNumber of Ratings
5
0%
4
0%
3
0%
2
0%
1
100%
Rating CategoryRating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
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Showing 1-1 of 1 reviews
Christina C.
07/2011
1.0
heating & air conditioning/hvac
  + -1 more
Quality Systems was extremely rude and unhelpful. I used our home warranty company when our a/c went out this weekend. They referred me to QS because they has weekend hours. I was given high priority due to pregnancy. The never bothered to call me back till 48 hrs later. Both the Warranty co. and I called and left messages with no response, finally got "Jack" on his cell and he said he didn't call me because he didn't have any openings. Then called Monday (7/25) and said he would try to get me in today but was full and wasn't sure if he would get to me today maybe this week. I told him I was pregnant and needed to know to make alternate arrangements ( 115 temps outside and two days is too long) and he couldn't answer. I went with an alternate company and they came within 2 hrs. I would NEVER recommend them and Jack was very rude. The Warranty Co. was dissatisfied with their turn around time to call me. Should have been 24 hrs.
Description of Work: Emergency A/C service through home warrant company.
Rating CategoryRating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

    Contact information

    617 Erin Ln, Chesapeake, VA 23322

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    Service Categories

    Heating and Air Conditioning

    FAQ

    Quality Systems is currently rated 1 overall out of 5.
    No, Quality Systems does not offer free project estimates.
    No, Quality Systems does not offer eco-friendly accreditations.
    No, Quality Systems does not offer a senior discount.
    No, Quality Systems does not offer emergency services.
    No, Quality Systems does not offer warranties.

    Contact information

    617 Erin Ln, Chesapeake, VA 23322