Mr. Rogers Windows

Windows, Doors

About us

Mr. Rogers Windows featuring Renewal by Andersen is proud to serve the window replacement and patio door replacement needs of the Virginia Beach metro area. We are the window replacement division of Andersen Windows, drawing on the Andersen tradition of over 110 years of quality, innovation and craftsmanship. Our turnkey process begins with a call from you and includes a respectful in-home sales consultation, custom-manufacturing of replacement windows to precisely fit your home and installation by a dedicated team of professionals. Best of all, we stand behind our products and installation with one of the strongest warranties in the window replacement business. Mon - Fri: 8:30am - 5pm Sat: 10am - 2pm

Business highlights

38 years of trusted experience
Family Owned & Operated
Eco Friendly

Services we offer

replacement windows, window replacement, window installation, double hung windows, french doors, sliding glass doors, specialty windows, bay windows, bow windows, casement windows, awning windows, patio doors, entry doors. Storm Windows not available.

Services we don't offer

Storm Windows not available. Garage Doors not available. Storm Doors available only with the purchase of a new door.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.7166 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
81%
4
9%
3
2%
2
5%
1
3%


Rating CategoryRating out of 5
quality
4.9
value
4.0
professionalism
4.8
responsiveness
4.7
punctuality
4.8

Filter reviews by category

Showing 151-166 of 166 reviews

Mary H.
02/2015
5.0
doors, replacement windows
  + 0 more
unknown
Description of Work: They replaced French doors leading to deck. They were very clean and explained everything to me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Leighton A.
01/2015
5.0
replacement windows
  + -1 more
unknown
Description of Work: Replaced 17 windows with top of the line replacements including an excellent job of wrapping the exterior surfaces around the windows. Exterior noise greatly reduced.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$23,000

Bonnie M.
01/2015
5.0
doors, replacement windows
  + 0 more
unknown
Description of Work: Mr. Rogers Windows replaced 11 windows, all but three of which had been original to the house in 1965, and the front door. The other three windows had been installed in the early seventies. I am already noticing a difference in my utility bill, and the house is so much quieter. "Renewal" by Anderson is a superior product. The design consultant was courteous, and knowledgeable. The design consultant worked with Anderson to correct a problem with the relative sizes of the sections in the composite picture window in the front of the house. (The original grids were 9" in the center and 6" on the sides) The window units are sized such that the (snap-out) grids are no more than 1/4 inch off, and the whole look is so much more pleasing. Also, where the side windows were double-hung before and nearly impossible to open, they are now casements and open easily. I was trying to decide what to do with the kitchen windows which were two double-hung units with a large wooden division between them. Not much light got through. The design consultant suggested one big awning window with no grids. It was a perfect solution, giving much more light, and making it possible to open the window easily (formerly, a near impossibility since it was over the sink, and involved old storm windows), and opening it even when it is raining! The installers who showed up were pleasant, professional and knew exactly what they were doing. The job was accomplished in two and a half days, and they cleaned up after themselves, leaving things looking great. The door is absolutely gorgeous (not just my opinion - also comments from my neighbors) and no cold drafts blow in around it!

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$18,800

Lisa W.
01/2015
4.0
replacement windows
  + -1 more
unknown
Description of Work: We had 10 windows installed. The windows are beautiful. It took two days to install as promised. | |The biggest issue we had was that they put trim around a window that originally did not have trim to resolve an issue they had putting the window in place. However, when asked if they would install trim on the remaining windows they said it would be a new contract and there would be a charge. We were told that the sales person would contact us but never did and they closed out the original contract without any further mention of the trim. | |We feel like they did a nice job with what they had but it does not feel finished. | |We have a follow up with them on the 21st of January. Let's hope they can resolve my concerns. |

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0

Yes, I recommend this pro
$13,000

John Michael L.
12/2014
5.0
replacement windows
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Park A.
08/2014
5.0
replacement windows
  + -1 more
..
Description of Work: ..

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$25,000

TERRI B.
07/2014
5.0
replacement windows
  + -1 more
Great!
Description of Work: Installed 5 windows

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Mr. Rogers Windows
Thanks~ I hope you enjoy your new windows. If you have any concerns, just give us a call, 436-2200. Best, Gerry Rogers

Janice H.
05/2014
5.0
replacement windows
  + -1 more
.
Description of Work: My granddaughter and husband oversaw the work done by Mr. Rogers Windows. They were pleased. Being that I never saw the finished work I cannot rate. The price for 13 or 14 windows (two small ones) average about $1,000 each (a bit costly.) My opinion, because it was funded by me.

Rating CategoryRating out of 5
value
3.0

Yes, I recommend this pro
$14,000

Response from Mr. Rogers Windows
Thank you for your review. And I am pleased to hear that your granddaughter was satisfied with our windows and the installation experience. Your investment in their home will increase the value of their home long term and improve their comfort and energy efficiency everyday. Sincerely, Gerry Rogers

Jeannette P.
04/2014
5.0
replacement windows
  + -1 more
unknown
Description of Work: I love my new windows. I had every window in my house replaced. I had some over sized and specialty windows which added to the overall cost. They keep out almost all the UV rays, are very energy efficient and both panes fold in for easy cleaning. The crew were friendly and professional. I would use them again but since my windows are guaranteed for life, I won't have to.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$20,000

Response from Mr. Rogers Windows
Thank you for your comments. You are so right, your windows are guaranteed for life. And the best part of that guarantee is that if anything goes wrong with one of your windows that is the fault of the manufacturer… we will take of it. And we will advocate for you to the manufacturer. No cost. No labor. No worries. So no matter what the manufacturer decides to do, it’s not your problem, we handle it. Thank you for your business, Gerry Rogers

Joanne G.
03/2014
5.0
replacement windows
  + -1 more
Bought windows over 14 yrs ago.
Description of Work: Replace fogged up windows (2).

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Mr. Rogers Windows
This review is very satisfying to read, thank you. After fourteen years, I am delighted that you remember having a great experience and that you are still pleased with your windows and their installation. My lifetime performance guarantee is designed to continue to protect you if anything ever goes wrong with those windows in the future. Your review is appreciated. Thank you for your business, Gerry Rogers

Wanda S.
05/2013
5.0
doors
  + -1 more
.
Description of Work: Garage walk-in entry door unit was replaced. I was especially impressed with the technician who did the final measurements. I think the price was high, but the quality and guarantee made the difference for us

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Carl (Buddy) M.
03/2012
5.0
doors, egress windows, replacement windows
  + 1 more
unknown
Description of Work: I Love Mr Rogers. We inherited an older house that was as drafty as could be. Mr. Rogers, came in and installed the new windows on time, with a very professional crew. I would not even know they were there if I hadn't seen them.. They cleaned up after themselves and moved any furniture that needed to be moved back in their spot. Many years later, I had a problem with windows I couldn't open to clean. They returned and fixed the problem with no charge. I have since then bought a new front door and storm door. It fits like a glove and I have no drafts at all in the house. I recommend them constantly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,000

John M.
01/2012
5.0
replacement windows
  + -1 more
unknown
Description of Work: My husband and I were thoroughly pleased with the installation of our Andersen Windows. A great experience overall!
Rating CategoryRating out of 5
Yes, I recommend this pro

Feliz S.
04/2010
5.0
replacement windows
  + -1 more
They were fine.
Description of Work: Mr Rogers Windows came out about a month ago and gave us an estimate.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jueshfrr C.
02/2009
5.0
replacement windows
  + -1 more
see above paragraph
Description of Work: The initial meeting with the sales rep at our house was very professional and all information, prices and display of a sample window were complete and very informative. The installation team was polite, friendly, professional and on time--the three day installation was reduced to two days and nothing and nobody suffered from that--all work was completed beautifully, the outside and inside cleanup was excellent, and the team willing to explain or answer any questions we popped up with over the course of the work. Great products, great workers, great company!------(we had 15 windows replaced, both upstairs and downstairs)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$11,000

08/2006
5.0
replacement windows
  + -1 more
We were delighted.
Description of Work: They put in 15 new windows.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$11,500

Contact information

1019 Eden Way N, Chesapeake, VA 23320

http://www.mrrogerswindows.com

Service hours

Sunday:
Closed
Monday:
8:30 AM - 5:00 PM
Tuesday:
8:30 AM - 5:00 PM
Wednesday:
8:30 AM - 5:00 PM
Thursday:
8:30 AM - 5:00 PM
Friday:
8:30 AM - 5:00 PM
Saturday:
9:00 AM - 2:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
2705076120
Trade License Locale
VA
Trade License Authority
Virginia Department of Professional and Occupational Regulation
Trade License Expiration
05/31/2023

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
Yes
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Windows,
Doors

FAQ

Mr. Rogers Windows is currently rated 4.7 overall out of 5.

Sunday: Closed

Monday: 8:30 AM - 5:00 PM

Tuesday: 8:30 AM - 5:00 PM

Wednesday: 8:30 AM - 5:00 PM

Thursday: 8:30 AM - 5:00 PM

Friday: 8:30 AM - 5:00 PM

Saturday: 9:00 AM - 2:00 PM

Mr. Rogers Windows accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Mr. Rogers Windows offers free project estimates.
Yes, Mr. Rogers Windows offers eco-friendly accreditations.
No, Mr. Rogers Windows does not offer a senior discount.
No, Mr. Rogers Windows does not offer emergency services.
Yes, Mr. Rogers Windows offers warranties.
Mr. Rogers Windows offers the following services: replacement windows, window replacement, window installation, double hung windows, french doors, sliding glass doors, specialty windows, bay windows, bow windows, casement windows, awning windows, patio doors, entry doors. Storm Windows not available.
Storm Windows not available. Garage Doors not available. Storm Doors available only with the purchase of a new door.

Contact information

1019 Eden Way N, Chesapeake, VA 23320

http://www.mrrogerswindows.com

Service hours

Sunday:
Closed
Monday:
8:30 AM - 5:00 PM
Tuesday:
8:30 AM - 5:00 PM
Wednesday:
8:30 AM - 5:00 PM
Thursday:
8:30 AM - 5:00 PM
Friday:
8:30 AM - 5:00 PM
Saturday:
9:00 AM - 2:00 PM