Hobbs Door Service

I called early in the morning and the work was completed that afternoon. The service was excellent and the technician, Chris, was friendly and professional. Unlike other door companies I have had over the years, they did not try to up sell me on service or parts that I did not need. I thought the price was very fair and I would definitely hire them again. Overall, an excellent experience.

Very happy with this installation. Great job. Nice, friendly people and very helpful. Would hire them again and will recommend to others.

very professional, well prepared prior to the technicians arriving, work was performed with high quality, very friendly - this is how it should be.

They cut some of the weather stripping too short which left gaps under the garage door. They kind of rushed to get done. They came late in the evening, and it was hard to see because there was no power to it. They were eager to sell me the door.

Back to being like new. Chris was quick and did a nice job.

Amazing! I can't believe I could contact a company at 11:00 one night and have them here 12 hours later. I wasn't expecting to be able to get the services done, but I got lucky with Hobbs. The workers seem professional and skilled and the price is outstanding.

Job went perfectly. I needed routine maintenance on my garage door so I called and spoke with Janice on Tuesday. She gave me extensive information on what the technician would do as far as routine maintenance and what the cost would be. I called back on Wednesday to schedule after reaching a call center at another Angie's List provider and not receiving a call back from a third provider. Appointment was for 10:00 this morning and Janice knew I needed to be gone by 11:30 so she called before 9:00 to say the technician would arrive shortly. He arrived at 9:15 and was done in less than an hour. Technician was polite, personable and thorough. He addressed all my concerns. I will definitely use Hobbs next time and recommend to my neighbors.

Excellent service with quality repair. Tech arrived and went to work on the repair job. Would definitely use Hobbs door service again.

It was a terrific experience considering the circumstances. The technician was punctual, personable,and professional. He went above and beyond to ensure my garage door was working efficiently. He had to replace the springs and gave me an honest assessment of necessary repairs. He also recommended preventive maintenance that I could conduct on my own. I was extremely satisfied and would highly recommend this company to my family, friends, and colleagues.

Wow! They were amazing from start to finish! I found "Hobbs Door Service" through Angie's list and chose them specifically because of the reviews. In many of the reviews I read, the writers raved about Janice and how she helped diagnose the problem on the phone. When I called, I asked the lady answering the phone, "Are you Janice by chance?" She said, "Yes" with a smile in her voice. I let her know about the Angie's List reviews and that is why I was asking. I went on to tell her the "symptoms" of our garage door not closing and she patiently yet quickly walked me through diagnosing the problem. It was evident, one of our springs had broken. It was the day before Christmas Eve and we needed someone to come over the same day and even within two hours if possible. She said she would call me back in a few minutes but she thought that was doable. In less than 5 minutes, she told me their technician "Chris" was on the way. Chris called a few minutes later to let us know of his ETA and he was right on time. He was so professional and even took time to teach us some maintenance tips that would save us money in the future. He was excellent. As far as the price, we were extremely pleased. Janice, walked us through what she thought it would cost and gave us a range of up to $250 but thought it may be less. We were especially pleased that she was right that it would be less than that and in fact was only $209 to replace two springs and the labor. Chris also pointed out that the mechanism that opens the garage door was literally in danger of falling off the ceiling. Chris took time to repair that, grease the rollers and got the door operating smoothly and more quietly. It was all around an excellent experience. I felt like we were valued as customers and that they did not try to take advantage of us financially. I would definitely recommend them to anyone I know and use them for any and all door issues we have moving forward! "Bravo!" Janice and Chris! You took care of us well and represented your company with excellence! "Thank you!"

Excellent service from the initial call to the installation. The owner of the company came out to verify the measurements and provide color samples and accessories during the site visit. After that they were able to fit me into their install schedule with no delay. The install technician was very polite and respectful of our home. He did a great job! Definitely highly recommend them!

They were very professional and the work was done correctly.

Returned home from work and found the garage door wouldn't open. Initial investigation showed the torque spring had broke and the door was too heavy for the opener to lift. I contacted Hobbs Door Service and spoke with Janice. We discussed the problem and she knew right away the problem and what needed to be done. We set up an appointment for the next day. The repair technician, Chris, contacted me and told me he was on his way, arriving a short time later. The work was completed in an hour and tested for proper operation. I'm very happy with Hobbs response and the quality of work. I'm one of a few in my neighborhood who use their garage for our vehicles so I'm happy to be parking inside with minimal amount of delay. I chose this company because it was locally owned and I wasn't disappointed.

Same day service. I emailed Janice in the morning, and the work was completed in the afternoon. I had her contact my husband since he was working from home. He said the tech arrived promptly. Reinforced the attachement to the garage door for the the attachement for the door opener. He completed the job within 30 minutes. He was very professional. Knew what he was doing. The cost was very responsible. The customer service we have received was awesome. They are very knowledgeable and to the point. There where no hidden costs. I would use them again - if and when we will have problems with our garage door again.

I was so surprised when Ms. Hobbs answered her business phone after 4 pm. on a Saturday afternoon. She was so pleasant and professional as I explained what had happened to one of our garage doors....politely responding to my questions about what part/parts might need to be replaced. Her technician, Chris, arrived right on time on Monday morning. What a nice young man! He went right to work replacing 2 bad springs, 5 pulleys, a lift cable, etc. Great experience. We will use them again!

Janice Hobbs exemplified true leadership as the owner/operator of the business by acting on my urgent request to repair the garage door operator before the long Labor Day weekend of 29 Aug'14. I called her @ 10am on 29 August & the door opener was fixed before 7pm same day. The cost was fair & reasonable and technician Chris' work quality was superb.

I called around to quite a few garage door contractors and got some quick quote. One came out to estimate and told me he couldn't quote me because my ceiling was too low. (this was one of the bigger and closer to the top of the list contractors) The next day I called Hobbs and talked to a lady (office manager) there. She knew more about garage doors than probably most of the installers. She had me go measure the height (I volunteered) of the ceiling and she told me it would be no problem. She then explained the types of door openers they had for me. I told her I wanted it to work with my integrated door opener in my older model car. She recommended the correct model for that. (and it was the lower priced one - the right product - not the most expensive! (GREAT CUSTOMER SERVICE PEOPLE!) I scheduled the appointment for the next day between 8:00 - 12:00. Right before 12:00 the office manager called and said the service technician assigned to me was stuck on another job, however they were sending someone else in about an hour. He was there in about 45 minutes. He was a nice young man with a pleasant personality who really knew his stuff. He surveyed the situation, critique the original construction, made recommendations, and did the work expertly. He explained everything and how it worked and the different upgrades that my new opener would have over my previous opener. He left with a smile and so did I. I will ALWAYS use this company for my garage door needs. YOU SHOULD TOO!

Can not say enough good things about the them!!!! Great communication, they squeezed me in same day, Chris the installer was fantastic. Highly recommend!!!!!

Called late Tuesday so we set it up for around 9ish the next day. I was working so they contacted my wife at 9 and said they would be there shortly. Work was performed along with moving the door safety sensors to code and lubed the door. I just had the spring changed about two years ago. They gave me a spring rated at 25,000 cycles. Their price was much less than what I paid two years ago. Highly recommended! GREAT JOB!

Awesome folks! Professional, polite, on time and answered all my questions. Saved me a ton of money by recommending and making door repairs as opposed to replacing. When it comes time to replace the door I will be calling Hobbs. Thank you for a great job.

Mr Hobbs came out to give an estimate. He explained what the job would entail, went over the garage door options and pricing. My wife and I picked his company out of five different estimates because his product was excellent and comparable to the other garage doors that other companies were offering. He was well versed in his product and stood behind the product. I liked the fact that the company is family owned and not a franchise. He was plain spoken and honest. Chris was the technician that came out and installed the garage door. He was prompt and on schedule. He was polite, he cleaned up the mess. He demonstrated the features and explained the coding laws about the garage door installation. We would highly recommend Hobbs Door Service to anyone looking to replace or repair their garage door. My wife put a picture of their truck with the contact information and our new garage door on her Facebook.

Wonderful customer service on the telephone, explaining process and giving accurate estimate. Honest, professional, on time, and did not try to sell unnecessary extras. Highly recommend!

I called 4 different places and Hobbs was the most informative, most available, and the cheapest. Other companies were quoting the same service for over $100 more than Hobbs. The lady on the phone was extremely knowledgable. The technician was on time, easy to talk to, and very thorough. He replaced everything in about an hour. He also reinforced the connection to my door with some steel struts for only $10 - the cost of the steel. These guys will not BS you. They'll tell you what you need and don't try to sell you on parts/systems you don't. From talking to the technician their philosophy is to get a lot of work and create satisfied customers - not like other guys who charge up to three times as much and only need a third of the customers. Do yourself a favor and give these guys a call to at least tell them what you've got going on and get a quote. You'll be glad you did.

Clayton came out and was very knowledgeable, helpful and professional. He took his time to explain everything. This is a family-run business and I would definitely use them again in the future.

I called Hobbs at 5 PM after getting home from work and my garage door malfunctioning and stuck in the up position. I could see that one of the wheels had come out of the track and that the brace was bent and that the wire spooled around the spring mechanism was birdnested. They were able to send out a technician, in the rain on short notice!!! When Clayton arrived he quickly assessed the situation and let me know that the type of mechanism I had would be difficult if not impossible to repair costing me his hourly fee vice the quicker repair of simply replacing the mechanism which I opted for. An hour or so later he was done, and my door functions again and my new spring mechanism is rated for 2x as many opening/closings as my original one. Will certainly call Hobbs again if I need anything to do with my garage door. HIGHLY RECOMMEND!!!!