EMAC-Eagle Masonry And Concrete

unknown

We contacted EMAC to arrange a quote for driveway repairs. They were able to schedule an appointment almost immediately to perform the estimate, arrived promptly, and sent the estimate email within 2 days. However, when we contacted them with questions about the estimate, they didn't return multiple emails or a text to clarify the estimate. We were initially very optimistic about using their services, but they were ultimately not responsive.

Stood me up and didn't call back.

unknown

Perfect--no complaints-on time, pleasant, nice job.

Well I can honestly say it was the most satisfying business transaction to date. Chris was the 4th contractor that I had talked to about what I wanted done in my backyard. I do not have enough room to describe the amazing work that was accomplished. Let's start by saying his prices beat the others I talked too by a lot and thats after I told him that was not the most important thing to me. Quality was what I was searching for, well I got it in spades. He personally answered my 1000 questions lol he never once got frustrated with me. He is very adamant about details both big and small. He poured my porch amazed me and my construction friends with his stamp process it's amazing. He also redid my back steps, poured a walkway, tied the concrete in with my outside bar and playhouse all with different processes. His crew also removed my pavers fix drainage issue and came back to make sure it all worked for me before he asked for 2nd half of payment. Ty Chris and crew for your amazing work !!

The job went very well when the weather cooperated! We were impressed with the professionalism of all involved in the project. Chris was diligent in texting to keep us informed about work schedule. A problem of water drainage was addressed and completely solved by Chris to our great satisfaction. They went above and beyond to make sure we were satisfied with their work. We appreciated their ability to envision what we wanted and create the perfect look for our backyard! We highly recommend them and will use them for our future projects!

Chris is great to work with. He came out to the site to give me a quote. He was on time and got us done. He sent pictures of the work site since this was a rental property and I was not there the entire time to monitor the work. I would definitely use him again for the work site was cleaned up and the quality was excellent!!! Call him, he will beat other quotes.

My husband and I were very pleased with Chris, he was fast on his response time when we contacted him and even helped us get a framer for the project. He completed the work for us in a timely manner even though he was busy with other large jobs we really needed someone to help us and he offered to work to get the job done at the end of the day and on the weekend to meet our timeline for the project. Most the other people we contacted were too busy and some were not a good fit for us based on professionalism. He was the only one we talked to that had accurate knowledge on exactly how he was going to tie it into our existing slab. Other companies we spoke with did not give us the comfortable feeling we received with Chris which i thought was odd considering they advertise this type of work you would think they were more knowledgeable. Since using Chris we have referred him to some friends of ours who are in the process of having him build new brick steps and take up and pour a walkway. They are very pleased with him as well. We would highly recommend Chris the owner of EMAC to other Angie?s list member's as a skilled craftsman and a professional with quality standards and ethics. Thank you again Chris for helping us complete our project with a positive experience. Sincerely Brianne R.

unknown

The initial meetings and conversations about the patio were great. Chris provided tons of information on all options available. He was up front about all pricing options and got me a quote as soon as I wanted it. He made it very easy to choose him. We set a date, but that date never happened and that was mainly due to weather and his family responsibilities. The main difference with this delay and with other people I have contracted before is he always communicated with me. I always had a status. Whether I like his diecision or not about waiting on a weather occurance, I always knew what was up and why. The best part of working with Chris is the fact that I would call him a perfectionist if asked to describe him. He will not be swayed in anyway that could comprime the project. Once the project was poured, stamped and colored, my wife and I had to wait a while for things to be completed. This was not him being slack, it was him waiting on the color to take and the concrete to cure. The pictures of out new patio can say so much more than my words.

Chris was prompt to return our initial phone call and to provide a competitive quote. Chris arrived on the appointment date and completed the work in a timely manner. The walkway looks great! Chris did what we asked and did not try to sell us products that we did not need such as tint for the walk. We feel comfortable suggesting Chris to others needing concrete work! We have asked him for additional quotes for some more concrete work we need to have done!

Chris was professional, punctual and gave me other recommendations for my home which saved me money. While digging he alerted me to a possible water leak that had been going on for awhile which saved me money. The soil he dug he later found out was hard clay and rock which was much harder to dig out and took more man hours than anticipated. He did not charge me any extra and just did the job according to the original estimate. He always replied promptly to any call or question. I am very satisfied and have since referred him to a friend. I will be using him for any masonry need in the future on my brick home.

Chris and his crew were on time, very professional, and very hard workers. Chris made several suggestions that actually saved us money! His estimate was very competitive with the other quotes we were given. I would hire him again in a minute given fact that he is honest, hardworking, great communication skills, the work was done on time and looks beautiful.

On time and communicated perfectly. Explained the step by step process including the chemical nature of the sealant used. Most importantly, the job looked great when done. My neighbor immediately had them over to treat his cement and he was equally pleased with the results.

Chris showed up as promised to give me an estimate of work to be done. His price was fair and after getting estimates from several contractors I decided to go with EMAC-Eagle Masonry and Concrete. He showed up on the date specified and finished the project on time and budget. He did an excellent job. Very knowlegable and proffesional. I am not an easy customer to please as I am a perfectionist. He met all my needs and I am completely satisfied. I plan to use him again for another project.

Chris didn't show or answer his phone (Fri Nov 2) the first time we scheduled for him to come out to see the stone work repair that needed to be done. We called him the next morning and he apologized and came right over. He seemed very knowledgable and nice. Later that day he emailed us a fair proposal of $225 for the work which needed to be done. We accepted his proposal the following Monday, Nov 5th and schedule for the work to be done Wed the 14th of Nov . It rained earlier that week putting him behind (which we totally understood) so he moved the day from Wed, Nov 14 to Friday, Nov 16th at 1pm. On Friday at 1:38pm he sends me an email saying he cannot make it. So we all agree to have the work done the afternoon of Wed, Nov 21. We call the morning of to confirm with Chris that we would see him at 1pm and he acknowledged that we would. Well Chris never showed up that day and wouldn't answer our phone calls. We left a message for him on his voicemail Friday, Nov.23rd informing him if we did not see him at 1pm that day then we would assume he would not be performing the work and we would seek out another masonry company. We can't help but to be extremely disappointed and very perplexed as to the outcome of this situation. We understand unexpected things come up and we'd like to think we usually give people the benefit of the doubt but just leaving us hanging this way is very disturbing and disappointing.

He contacting us promptly and was polite and professional and very reposing. The work was well done.

They were very quick and professional. Their work is really high quality.

They are a little bit overpriced. The only thing I dislike is that they are an inch of a quarter off on one side but if you are not looking for it, you would not see it.

Chris with Eagle Masonry did a spectacular job on a new fence we had put in. Due to a time lapse since he had done a similar job, there was a difference in our original quoted price and the final price paid; however, instead of just coming out and doing the work, and then telling us, he contacted me right away via my preferred method of contact and asked how we would like to proceed. Above and beyond that, Chris completed the job in an extremely timely manner, even after realizing the ground he had to work with would have to be hand dug, something we were not aware of at all in the beginning. The fence is positively beautiful, and I am absolutely thrilled with the work that was done. At completion of the job I was already asking him about the next job we would like to have done (a new driveway). He was fast, efficient, and very professional the entire time.

Chris with Eagle Masonry was the guy for the job as soon as we met him. He was very knowledgeable and his price was fair. Overall it was a pleasent experince that didnt cause us to go over our budget. We recieved 2 other estimates and Eagle Masonrys price was right in the middle. We definetly got what we paid for and couldnt be happier. Thanks to Angieslist for providing quality contractors.

Once again, Chris Castellano and his crew from Eagle Masonry did a wonderful job for us. They were punctual, professional, the cost was very good and my daughter is thrilled with her new remodeled bathroom. I will continue to use this company for all of my home repairs and improvements.

Eagle Masonry had good communication and stuck to the estimate.

Owner Chris Castellano provided extensive written estimates, explanations of work he suggested doing and came out to our property on numerous occasions to measure at no cost. He was prompt, very professional, and made contact either by phone or email to schedule work dates or reschedule due to the weather. The cost of service was very good and at no time was there any pressure to commit to suggested work. We will use Eagle Masonry and Contracting for any future improvements and repairs and would recommend the company highly - they were a pleasure to deal with. Thanks to Angie's List for pointing us in the right direction once again by listing good companies like Eagle Masonry and Contracting!