CUSTOM CARPET & VINYL INC

We have contracted with them to install carpet and laminate flooring in our house. They were very responsive in measuring our house and gave us what we consider a great deal. We will report our experience when they install the flooring.

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the job went very well. They worked late but finished the whole job in 1 day. We went in the store on a Saturday morning and told Doug what we were looking for, made a choice and were out the door within 30 minutes. No pressure, and Doug helped us choose a carpet that had the same characteristics as some of the more expensive brands, for less money. He could have easily sold us the more expensive brands, but saved us the money instead!

They owners/managers were very professional and prompt. They showed up on time to give me the quote and when I went into the showroom, they assisted me in picking out exactly the type of carpet that would fit my needs and price range. They were very nice and I didn't feel like I was "getting sold" on any particular type of carpet (which was the impression I got from some of the other carpet places I visited). We had a slight problem with the actual installers, however. They were late to the job and didn't bring a vacuum (theirs was broken), so when our furniture came the next day we still had little carpet balls everywhere. Our carpet has also pulled up in one corner, although to be fair, that might be the work of one of our cats... We would use this company again because it wasn't a big deal that they were late and their price was so good. The lack of vacuuming bothered me, but I'll give them the benefit of the doubt and assume that it was an isolated occurrence (they were apologetic about it).