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CUSTOM CARPET & VINYL INC

Carpet Sales and Installation

About us

All Types Floor Covering

Business highlights

47 years of trusted experience
Emergency Services Offered

Services we offer

Carpet and vinyl flooring sales, installation, and repair.

Services we don't offer

Ask for details.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.84 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
75%
4
25%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.7
value
5.0
professionalism
4.8
responsiveness
5.0
punctuality
4.7
Showing 1-4 of 4 reviews

Allan G.
01/2014
5.0
carpet installation
  + -1 more
We have contracted with them to install carpet and laminate flooring in our house. They were very responsive in measuring our house and gave us what we consider a great deal. We will report our experience when they install the flooring.
Description of Work: I used CUSTOM CARPET AND VINYL INC

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$4,500

carl N.
01/2014
5.0
carpet installation
  + -1 more
.
Description of Work: Tiled entry, living, dining Arras.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$7,000

David N.
03/2013
5.0
carpet installation
  + -1 more
the job went very well. They worked late but finished the whole job in 1 day. We went in the store on a Saturday morning and told Doug what we were looking for, made a choice and were out the door within 30 minutes. No pressure, and Doug helped us choose a carpet that had the same characteristics as some of the more expensive brands, for less money. He could have easily sold us the more expensive brands, but saved us the money instead!
Description of Work: Replaced carpet in Master BR, Living RM and Fam Rm. They moved furniture, ripped out and hauled away the old carpet, installed new and replaced furniture.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,900

Tara C.
09/2010
4.0
carpet installation
  + -1 more
They owners/managers were very professional and prompt. They showed up on time to give me the quote and when I went into the showroom, they assisted me in picking out exactly the type of carpet that would fit my needs and price range. They were very nice and I didn't feel like I was "getting sold" on any particular type of carpet (which was the impression I got from some of the other carpet places I visited). We had a slight problem with the actual installers, however. They were late to the job and didn't bring a vacuum (theirs was broken), so when our furniture came the next day we still had little carpet balls everywhere. Our carpet has also pulled up in one corner, although to be fair, that might be the work of one of our cats... We would use this company again because it wasn't a big deal that they were late and their price was so good. The lack of vacuuming bothered me, but I'll give them the benefit of the doubt and assume that it was an isolated occurrence (they were apologetic about it).
Description of Work: Custom Carpet & Vinyl came out to give us a quote on carpet installation in the first floor of our house (2 bedrooms, hall, dining room and living room - not sure of the approx. square footage). We ended up going with them over the other companies who quoted us, based largely on price and carpet selection.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,365.3

    Contact information

    1132 N Battlefield Blvd, Chesapeake, VA 23320


    Service hours

    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 5:00 PM
    Friday:
    9:00 AM - 5:00 PM
    Saturday:
    10:00 AM - 2:00 PM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Carpet Sales and Installation

    FAQ

    CUSTOM CARPET & VINYL INC is currently rated 4.8 overall out of 5.

    Monday: 9:00 AM - 5:00 PM

    Tuesday: 9:00 AM - 5:00 PM

    Wednesday: 9:00 AM - 5:00 PM

    Thursday: 9:00 AM - 5:00 PM

    Friday: 9:00 AM - 5:00 PM

    Saturday: 10:00 AM - 2:00 PM

    CUSTOM CARPET & VINYL INC accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
    Yes, CUSTOM CARPET & VINYL INC offers free project estimates.
    No, CUSTOM CARPET & VINYL INC does not offer eco-friendly accreditations.
    No, CUSTOM CARPET & VINYL INC does not offer a senior discount.
    Yes, CUSTOM CARPET & VINYL INC offers emergency services.
    Yes, CUSTOM CARPET & VINYL INC offers warranties.
    CUSTOM CARPET & VINYL INC offers the following services: Carpet and vinyl flooring sales, installation, and repair.
    Ask for details.

    Contact information

    1132 N Battlefield Blvd, Chesapeake, VA 23320


    Service hours

    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 5:00 PM
    Friday:
    9:00 AM - 5:00 PM
    Saturday:
    10:00 AM - 2:00 PM