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Clark Transfer & Storage Co

Moving Companies, Storage

About us

Additional contact: Shirley Daniels

Business highlights

52 years of trusted experience
Emergency Services Offered

Services we offer

Local, statewide, nationwide, international moving. Complete & partial professional packing & unpacking, & containerized storage. Commercial Relocation.

Services we don't offer

We are not able to provide local moving outside the state of Virginia

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.573 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
66%
4
16%
3
8%
2
1%
1
8%


Rating CategoryRating out of 5
quality
4.5
value
4.3
professionalism
4.6
responsiveness
4.6
punctuality
4.7
Showing 26-50 of 73 reviews

Daniel H.
12/2011
5.0
moving companies
  + -1 more
Andy from Clark came to our old house and gave us an estimate and explained in detail the services they would provide. He was courteous, and knowledgable. The movers (4 of them) arrived early and were clean polite and got right to work. They worked non-stop, took two short breaks and seemed to be enjoying their work. They finished ahead of schedule, and were careful at both houses.
Description of Work: Local move

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$940

Response from Clark Transfer & Storage Co
Member, I believe you are confusing us with Clark Moving & Storage, a sister agent for Mayflower Transit. They are also a great company and Im not surprised to see such a great score!

Paul S.
12/2011
5.0
moving companies
  + -1 more
They under estimated my total load, they go by weight, but they held to their estimate and price. They did not break anything, which I think is unusual. I have a lot of glassware and kitchenware. Moving from a house to an apartment is a real chore, and there was only one minor scratch on a chair. The job that they did was very difficult.
Description of Work: They did a move for me from Memphis to Astoria.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,300

Stanford D.
10/2011
5.0
moving companies
  + -1 more
The move was great. The driver even called to warn about snow in Wyoming, which we appreciated
Description of Work: Long distance move.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,200

Darla R.
09/2011
2.0
moving companies
  + -1 more
They were were very prompt from the begining. They were on time and made the move within a good amount of time. The service was fine, but they damaged some items along the way. I asked them to pay for the damaged items, but they refused and gave me a check for $234. This would not pay for my damaged items, I would need at least $400 more to fix everything.
Description of Work: They moved all of my belongings from Indianapolis to Christiana, Tennessee.

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
2.0
responsiveness
5.0
punctuality
5.0

$2,100

Response from Clark Transfer & Storage Co
{member}, I do not show you as one of our customers. Was you move managed by Clark Transfer and Storage Co, or did you apply your comments to us because we also happen to represent Mayflower Transit? I would appreciate your feedback!

Carolyn S.
08/2011
5.0
moving companies
  + -1 more
. We had some property in north Mississippi. I sold the property and I had things there that needed to be moved here. I have moved cross country several times. This move was by far the best move I have ever made. They were so nice. They are from a small town. There is a military base in that part of the town that we sold the property. We were 25 miles away from there but that was the closet town to us. They did what they said. The actual move came under the estimate and they refunded the money that I had paid up front. I had nothing damaged which is incredible. From the secretary who answered the phone down to all the people working there were very nice. We had to do two drops. The way they loaded the van it took up the least space in the van. So when they got to the first drop they could not get to some of the stuff that was going to the first drop. So instead of unloading the whole thing and reloading it which is harder on the stuff they went over to the second drop off and came back here and dropped the rest of it. It is Incredible that they were able to do that. Years ago we moved from St Louis and our furniture was delivered two three days past the date it was promised. Then we realised that they had taken the moving van with our furniture to Mexico. We were lucky that furniture got here at all. This company is a great company. If I have to use them in the future I would.
Description of Work: . In July I used Clark Transfer & Stg. Company/ Mayflower Transit to move some stuff from Mississippi to here.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Cindy K.
08/2011
5.0
moving companies
  + -1 more
Everything turned out well. My first contact with the company was with Gary, and he was fabulous. He answered all my questions and was very helpful.
Description of Work: I had a long distance move from the east coast to California.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,000

Randy K.
08/2011
5.0
moving companies
  + -1 more
Very professional. Came to the house and checked out the items. We were moving everything ourselves except the heavy items--China Cabinet, dressers, refrigerator, washer and dryer. About 20 pieces, all coming to about $1000, requiring 3 guys to make the move. We had to change our move date a few times, and this was easy to manage with Clark--they were very flexible. They came promptly on the day of the move, laid down all the protective cloth and wrapped the furniture. They did the move in the time specified (a little less time actually), asking for a few drinks of water because it was a brutally hot day. When it was over, the supervisor told us they had overcharged us and we would see a credit of around $100. Great ! Everything was good.
Description of Work: This was a basic move between two locations in Rochester. We have a 2500 ft colonial moving to a 3000+ ft ranch, over a distance of about 20 miles. So this involved setting up the appraisal apptmt, estimate, arranging the time to move, and the actual move itself.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$920

Mary T.
07/2011
3.0
moving companies
  + -1 more
I phoned for information on a small shipment to move, and was told it would take five to six weeks to arrange. I asked for an estimate and was told someone would call me back (holiday weekend looming)--but no one ever did.
Description of Work: None

Rating CategoryRating out of 5
professionalism
2.0
responsiveness
3.0


Response from Clark Transfer & Storage Co
Member, Please accept my sincerest apologies for not receiving a prompt response regarding your request for a moving estimate. We are in the midst of our peak season, and our capabilities are severely hampered by the loss of one of our estimators. I'm afraid in losing her due to a relocation, your estimate request was misplaced in our efforts to regroup. Again, I am so sorry and am diligently looking for additional help so that we don't have issues like this in the future. Respectfully, Michelle Barber

Patty H.
05/2011
3.0
moving companies
  + -1 more
It seemed fine when I was talking to her, except for the part about having wait for up to 8 days to see my things. But the fact that she never called back was very unprofessional, to say the least.
Description of Work: I called and spoke to a woman regarding my upcoming out of state move. She went over some details with me, and explained that this is a very busy time of year for moving and that I would need to book early. She also said that my things might have to stay on a truck for up to 8 days. I thought that was unusual, considering the move is only 380 miles. We discussed having an estimator come to my home the following week, and she said she would do some research into who the best company in my area is and would call me back in an hour and a half. It's been over a week and she seems to have forgotten about me. She never called. I have already called another company and received a quote, and was told my things would only need to be on the truck for 2 nights.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


Coleen H.
03/2011
4.0
moving companies
  + -1 more
The woman was very professional, punctual, and friendly. She took notes as I gave her the tour of the home. She answered my questions. When she emailed me the first estimate, I wasn't sure if it included everything we talked about. I asked her, and she sent a second, higher estimate. She also told me to submit the estimate to my employer. I told her that my husband and I were retired and didn't have an employer. She said we looked too young to be retired. I am not sure if the estimate was based on corporate rates, with the assumption that we could withstand a higher bill because someone else was paying for it. I never did find out because I went with a company with a lower estimate.
Description of Work: The representative came to my house to give me an estimate on an upcoming move.

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Timothy R.
03/2011
5.0
moving companies
  + -1 more
It was pretty smooth. The people were very nice and everything went smoothly. They pretty much did everything. They came in, packed everything, loaded everything, met us at the new address, and unpacked it all. They helped us set up the bigger items like the beds.
Description of Work: We used Mayflower in October for an out of state move.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Donald H.
03/2011
3.0
moving companies
  + -1 more
We were pleased with the movers. The packers weren?t so great. They even packed the shoes I was going to wear, so I had to purchase new shoes. A few things were broken, and we alerted the company, and we never heard back. We advise people not to take out insurance as they don't follow up. They never even sent the paperwork.
Description of Work: They assisted with our move.

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
3.0
responsiveness
2.0
punctuality
5.0

$9,500

Sarah M.
01/2011
5.0
moving companies
  + -1 more
I recently married a widower. He had a beautiful antique piano that hadn't been played for many years in our living room. His very musical granddaughter loved to come visit so she could play the piano. We decided to give her the piano for her Christmas present this year. We were very concerned about moving the piano to his son's home. Clark Transfer made it happen in the most professional way possible from the front office contact, Michelle Barber, to the 4 courteous well trained young men. We are planning on moving locally within the next year. Finding a great mover is no longer a problem for us. I think my husband is actually looking forward to the move now that we have found a company we have total confidence in...how great is that!
Description of Work: We had an antique piano that we wanted locally moved. Clark Transfer's staff of 2 young gentlemen arrived on time in a flat bed truck!!!! Needless to say I was very concerned. They came to the door to introduce themselves and tell us that the enclosed truck and 2 more movers were on there way. They came ahead of the full crew to prepare for the move by clearing the area for optimum ease and safety for our home and the piano. We had all ready done most of the clearing so they laid down a red carpet protector and returned to their truck to wait for the rest of the crew and the truck. A few minutes later the second truck and 2 men arrived. They introduced themselves and immediately began to discuss exactly how they were going to move our very heavy, large upright. It was like watching them plan a football play or a military attack! When they all agreed with the best way to carry out their mission, they began to move the piano. It was like watching a well choreographed dance. With great care and a lot a knowledge they slowly moved it out of the house, down the stairs, across the yard, and up onto the truck. They blanketed it and strapped it properly and securely to the side of the truck. It was amazing to watch 4 young gentlemen transform into 4 professional movers. My new daughter-in-law said the same thing happen at her house. Thanks to all the employees at Clark Transfer that we had the PLEASURE of working with... we had a perfect experience.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Arlene K.
07/2010
5.0
moving companies
  + -1 more
Everything was perfect and beyond my wildest expectations
Description of Work: I joined Angie's List because after reading many moving horror stories on the internet, I thought this might be a good resource. The site listed only one moving company with a 5 star rating, Clark Transfer, but they were located on the East Coast and I needed to make a partial household move from CA to MN. So I thought this was a waste of money, but what do I have to lose. So, I called Clark. They vetted a local mover and acted as a booking agent. I had packed my boxes and the movers were outstanding in meticulously wrapping my furnitere. Everything arrived in perfect condition. Wherever you are in the US, I strongly recommend checking with Clark to see whether they can be of help

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,700

Angela M.
07/2010
5.0
moving companies
  + -1 more
I had to make these moving arrangements for my mother-in-law long distance. I set up the appointment for them to meet with her, they arrived when they said they would, made a complete list of everything in her house and gave us an estimate. I also arranged to have packers pack everything up. They came the first day and the mover the next day. They arrived in Florida exactly when they said they would and did an outstanding job. Not one thing was lost or damaged.The movers were very experienced and very friendly. I would highly recommend this moving company to anyone.
Description of Work: Moved my mother-in-law from Virginia to Florida.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Frances .
06/2010
4.0
moving companies
  + -1 more
It went well, though the estimate was off a bit. They arrived with just two people; the driver and his wife. Thankfully I had family that was able to help, though it was strange we had to assist. I would like to mention that the driver and his wife were very pleasant and helpful.
Description of Work: They moved us from the New York area to Annapolis.

Rating CategoryRating out of 5
quality
4.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0


MAUREEN S.
06/2010
5.0
moving companies
  + -1 more
Dan was the driver/manager and he had two crew. The prove was very professionally done, the crew travelled with the driver. Nothing was broken, scratched or missing. They put the beds and crib together upon arrival and we were very pleased with their service.
Description of Work: This was a partial pack and total move from Raleigh, NC to Baton Rouge, La. The $7500 was a guaranteed price, no change after the "estimate" They said that normally they would have contracted this to a local carrier (they were in Newport News) but they were available for this move.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,500

Joan S.
06/2010
5.0
moving companies
  + -1 more
They gave me a fairly good quote. I may go with them but I haven?t taken a decision yet. I am checking out with other companies and trying to compare the prices. My overall experience has been excellent so far. Everything about them was excellent. They seemed to be up and up and I appreciated that.
Description of Work: I received an estimate from Clark Transfer & Stg. Company/ Mayflower Transit about three weeks ago to move to South Carolina.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jerry F.
06/2010
5.0
moving companies
  + -1 more
Everything went very smoothly. The movers were there on time (7 a.m.) at the house we were moving from in KY, loaded quickly and professionally, and were completely loaded by 1 p.m. The furniture was delivered two days later at our new home in NC, was unloaded carefully and professionally, was reassembled (where necessary) and placed in the appropriate place in the house. The only complaint would be that they sent two trucks and loaded both when I believe one truck would have been sufficient. However, they did not know this from the original estimate, but it was apparent when they began loading. This, I'm sure, would have reduced the moving cost.
Description of Work: Limited packing (mirrors, lamps, pictures), loading everything to be moved, moving it and unloading it at our new homesite.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,100

Bruce B.
06/2010
5.0
moving companies
  + -1 more
Very well. The estimator came twice to our home, explained all services and options, and provided new packing materials (for a charge) and some used packing boxes for free -- we did all the packing. Hauler picked up and delivered goods without incident, taking care to prevent damage. There was one issue -- services quoted included shuttle truck and labor, because origin was not accessible to a full-sized moving van. Hauler had a double van, though, and was able to reach house with one of his 2 trailers, so shuttle service was not needed. Mayflower at first refused to refund the quoted shuttle service price because the move was "bound", i.e. a fixed-price contract. Clark (Amy, in particular) was instrumental in negotiating with the hauler and Mayflower to get us a refund for the unprovided service.
Description of Work: This was a household move from Franklin, VA to Corrales, NM. We packed, but movers loaded, transported, and unloaded all our goods.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

Carol K.
06/2010
4.0
moving companies
  + -1 more
Everything went well. One thing did go wrong with the move: they guaranteed one date and they showed up exactly a week later.
Description of Work: They moved my daughter.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$1,500

John H.
04/2010
4.0
moving companies
  + -1 more
The person was pleasant, professional, quick, organized and very thorough in explaining as to why this was the best company to be used. He also explained the costs. However, the company did reschedule my appointment a couple of times. I will hire them in the future.
Description of Work: I got a quote from Clark Transfer & Storage Company/ Mayflower Transit for moving my household items. I got the quote recently.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Jessica B.
04/2010
4.0
moving companies
  + -1 more
I did not use them. They were nice and polite. They asked me to call them back when we made up our minds. I didn't have any problems with them whatsoever.
Description of Work: I got a quote from Clark Transfer & Storage Company to move my daughter from Sumner South Carolina to Virginia.

Rating CategoryRating out of 5
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

JEANNE J.
04/2010
4.0
moving companies
  + -1 more
It was really hard to get good communication going with them.
Description of Work: We called them to get an estimate for moving from California to Indianapolis.

Rating CategoryRating out of 5
professionalism
4.0
responsiveness
3.0


Response from Clark Transfer & Storage Co
I cannot find any documentation of an estimate request for your move from CA. Our normal procedure after speaking with you would be to immediately contact an agent in CA who would then contact you directly to set up a physical survey. After that survey is completed, the local agent forwards all the information directly to us and your estimate is in hand by the end of the day. That way, we retain complete control of all aspects of your move including pricing. I would appreciate the opportunity to speak to you directly to better understand how you attempted to contact us and whether we spoke to you directly. As an owner of the company, I am very involved and protective of our Angie's List customers. I feel terrible that we missed the opportunity to assist you with your move, and would appreciate any feedback that you can offer me! I can be reached at 757-247-6379 or michelle@clarktransfer.net.

Karen M.
03/2010
5.0
moving companies
  + -1 more
They answered our questions and were eager to come out to the house to give us a quote, though we weren't ready yet. We were thinking it would cost twice as much or more so we were thrilled with the figure. They are offering a 25% discount because we got their name from Angie's List and they also offer a 25% senior discount which is why the quote was so reasonable. They know we will be reporting back on them on the list. My husband dealt with them the most and he came back very enthusiastic. He said they got a good rating, we got a good discount, they were very informative and helpful. They understood they were going to deal with 80 year olds who were going to hover. We are considering going with them.
Description of Work: Mayflower Transit gave us a ball park figure for moving my parents from Austin to the Dallas area.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000
    • 1
    • 2(current)
    • 3

Contact information

1700 Atlantic Ave., Chesapeake, VA 23324

WWW.CLARKTRANSFER.NET

Service hours

Monday:
7:30 AM - 5:00 PM
Tuesday:
7:30 AM - 5:00 PM
Wednesday:
7:30 AM - 5:00 PM
Thursday:
7:30 AM - 5:00 PM
Friday:
7:30 AM - 5:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Moving Companies,
Storage

FAQ

Clark Transfer & Storage Co is currently rated 4.5 overall out of 5.

Monday: 7:30 AM - 5:00 PM

Tuesday: 7:30 AM - 5:00 PM

Wednesday: 7:30 AM - 5:00 PM

Thursday: 7:30 AM - 5:00 PM

Friday: 7:30 AM - 5:00 PM

Clark Transfer & Storage Co accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Clark Transfer & Storage Co offers free project estimates.
Yes, Clark Transfer & Storage Co offers eco-friendly accreditations.
No, Clark Transfer & Storage Co does not offer a senior discount.
Yes, Clark Transfer & Storage Co offers emergency services.
No, Clark Transfer & Storage Co does not offer warranties.
Clark Transfer & Storage Co offers the following services: Local, statewide, nationwide, international moving. Complete & partial professional packing & unpacking, & containerized storage. Commercial Relocation.
We are not able to provide local moving outside the state of Virginia

Contact information

1700 Atlantic Ave., Chesapeake, VA 23324

WWW.CLARKTRANSFER.NET

Service hours

Monday:
7:30 AM - 5:00 PM
Tuesday:
7:30 AM - 5:00 PM
Wednesday:
7:30 AM - 5:00 PM
Thursday:
7:30 AM - 5:00 PM
Friday:
7:30 AM - 5:00 PM