About us
Business highlights
79 years of trusted experience
Family Owned & Operated
Emergency Services Offered
Services we offer
Amenities
Emergency Services
YesAccepted payment methods
Reviews
3.79 Reviews
Showing 1-9 of 9 reviews
keith S.
02/2018
plumbing
 + -1 morevery unprofessional staff, would never have them on my property again
Description of Work: drain pipe cleaned out
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$275
Randy P.
06/2015
plumbing
 + -1 moreunknown
Description of Work: Pump not evacuating septic chamber. Two service calls: (1) clean sump, pump sewage from the chamber. Float was stuck, removed obstruction. (2) installed riser and lid and installed new check valve and additional PVC plumbing. |This is the third time I've had Brown perform work on the septic system since I bought the house 24 years ago. Each time they were prompt, performed the work in a professional and timely manner with no wasted motion. Each time, the charges were reasonable. At each step, the service person explained the problem(s) and the what he proposed for a fix. I'd grade Brown with an A+.
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Yes, I recommend this pro
$764
Response from Brown Plumbing & Septic, LLC
Diane H F.
04/2015
plumbing
 + -1 moreunknown
Description of Work: Replaced 3 valve stems in main bathroom tub/shower. Repairs failed after 44 days. They refused to do anything to fix failed repairs.
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$741
Response from Brown Plumbing & Septic, LLC
John G.
05/2012
plumbing
 + -1 moreBrown Plumbing was originally scheduled to fix my bath/shower leak afternoon on 4/9/2012. I took 1/2 day vacation to be off that afternoon. They called that first thing to let us know they were coming that morning. This inconvenienced my wife who had plans. Two plumbers arrived. After replacing an o-ring and not fixing the leak, they said I needed to replace the rough in kit which they didn't have. My wife was presented a bill for $359.50. I told her to write a check. I called their office and let them know I was upset. They offered to knock off $110, or 1 her of labor for 1 plumber. $249.50 for an o-ring and not fixing the problem was unacceptable. Friday 4/13/2012, I cancelled the check. After receiving calls from a Brown "manager" and the "owner", I agreed to send them a check for $190. I informed them that I would be reporting on Angie's List and then filing a complaint with the BBB if they cashed the check. The choice would be theirs.
Description of Work: They replaced an o-ring. Bath/shower still leaked.
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$190
Response from Brown Plumbing & Septic, LLC
05/2006
septic tank, wells
 + 0 moreThere isn't really a whole lot to say about this company. The men were respectful and they let us know when they were coming out to do their job and they didn t leave any mess for us to clean up.
Description of Work: They pumped out our septic tank.
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Yes, I recommend this pro
$1,200
05/2006
septic tank
 + -1 moreI really disliked the smell that happened when they cleaned our system, but other than that, they did a great of doing what we paid them for. I have called them to do our pumping every since I can remember and they have been very polite and sincere.
Description of Work: They pumped out our septic tank for us.
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Yes, I recommend this pro
$200
05/2006
septic tank
 + -1 moreWe were satisfied with the job they did and we have no complaints about them. We have used them for quite a while now and they have always done a good job. They pumped up the waste and took it away. They showed up when they were suppose to and didn t bother us at all. They finished their job quickly.
Description of Work: They pumped out our septic tank for us.
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Yes, I recommend this pro
$100
05/2006
septic tank, wells
 + 0 moreThey did an excellent job and were a wonderful company. They took their time to be sure the job was done right. Our line had stopped up and overflowed a bit, so they made sure to flush the system and put freshener in it. They were thorough and clean.
Description of Work: They emptied my septic tank for me.
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Yes, I recommend this pro
$300
05/2006
septic tank
 + -1 moreThis is one of the two companies we have used for this. We have really enjoyed working with Brown. Their prices were per gallon pumped and pretty reasonable. They were quick and efficient. We didn't have any mishaps with them at all.
Description of Work: They cleaned and pumped out our septic system for us.
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Yes, I recommend this pro
$140
Contact information
1868 Mt. Pleasant Rd., Chesapeake, VA 23322
https://www.brownplumbingseptic.com/?utm_source=google&utm_medium=organic&utm_campaign=gmb-listingService hours
Sunday:
ClosedMonday:
7:30 AM - 4:30 PMTuesday:
7:30 AM - 4:30 PMWednesday:
7:30 AM - 4:30 PMThursday:
7:30 AM - 4:30 PMFriday:
7:30 AM - 4:30 PMSaturday:
ClosedLicensing
Insured
Eco-friendly Accreditations
LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Septic Systems,
Plumbing,
Wells and Pumps,
Drain Cleaning,
Sewer Cleaning
FAQ
Brown Plumbing & Septic, LLC is currently rated 3.7 overall out of 5.
Sunday: Closed
Monday: 7:30 AM - 4:30 PM
Tuesday: 7:30 AM - 4:30 PM
Wednesday: 7:30 AM - 4:30 PM
Thursday: 7:30 AM - 4:30 PM
Friday: 7:30 AM - 4:30 PM
Saturday: Closed
Brown Plumbing & Septic, LLC accepts the following forms of payment: Check,Discover,MasterCard,Visa
No, Brown Plumbing & Septic, LLC does not offer free project estimates.
Yes, Brown Plumbing & Septic, LLC offers eco-friendly accreditations.
No, Brown Plumbing & Septic, LLC does not offer a senior discount.
Yes, Brown Plumbing & Septic, LLC offers emergency services.
No, Brown Plumbing & Septic, LLC does not offer warranties.
Brown Plumbing & Septic, LLC offers the following services: pump septic tanks, grease traps. for commerical and residental. plumbing for residental and commerical.Evaluation for mortage company when selling home or buying home.Water jetting. T.V. cammera for drain lines.
Contact information
1868 Mt. Pleasant Rd., Chesapeake, VA 23322
https://www.brownplumbingseptic.com/?utm_source=google&utm_medium=organic&utm_campaign=gmb-listingService hours
Sunday:
ClosedMonday:
7:30 AM - 4:30 PMTuesday:
7:30 AM - 4:30 PMWednesday:
7:30 AM - 4:30 PMThursday:
7:30 AM - 4:30 PMFriday:
7:30 AM - 4:30 PMSaturday:
Closed