About us
Business highlights
40 years of trusted experience
Services we offer
Amenities
Free Estimates
YesWarranties
YesAccepted payment methods
Photos of past projects
Reviews
3.726 Reviews
Showing 1-25 of 26 reviews
Lori W.
07/2017
landscaping, hardscaping
+ 0 moreLooks beautiful!
Description of Work: Hardscape and landscaping.
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Yes, I recommend this pro
$20,000
Jimmy D.
03/2017
landscaping, lawn service
+ 0 moreIt hasn't. I have not gotten any warm fuzzies from these folks but I'm going by their physical facilty shortly and will not post this review if there is any difference.
Description of Work: They have the contract in Riverwalk. It's so hard to find good lawn service. They do a good job here so thought I would find out if they would take over my townhome lawn. Unfortunately, they are not taking on clients my size but the office staff person was very courteous and deserves an A for professionalism.
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| professionalism |
Yes, I recommend this pro
Anita D.
03/2016
concrete repair, landscaping
+ 0 moreunknown
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$40,000
Response from Basnight Land & Lawn Landscaping
David P.
11/2015
landscaping
+ -1 moreGenerally all went well. Occasionally I had to point out areas of concern but they always took care of anything I mentioned.
Description of Work: All landscaping services.
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Yes, I recommend this pro
Peter S.
10/2015
landscaping, lawn service, irrigation systems
+ 1 moreFelt like my service request was too little for there workload. Never felt like a valued customer.
Description of Work: Sprinkler service repair. When I requested additional service, and after waiting six weeks for a response, I abandon there service for a better provider.
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$250
Melissa K.
10/2015
landscaping, lawn service
+ 0 moreCalled to get someone to our house for an estimate on establishing a new lawn and finally after 2+ weeks got an appointment for them to come out. In that time I was able to get several estimates from other lawn care providers and decided to go with Agronomic Lawn Management instead. I know Basnight does excellent work but they just don't seem to care much about new business. I called ALM on a Friday and they were here on Monday. That's how you get new business.
Description of Work: New lawn
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carol C.
06/2015
landscaping, irrigation systems
+ 0 moreSo Basnight did come out, and turned the well back on, and because my irrigation co had come and gone, i asked them to also turn the irrigation controls on. Then there appeared to be a leak near the front sidewalk, and I asked them to look at it, since it WAS Not leaking before they had put in the new zone. The guy told me my heads in the very front of my yard were faulty and needed to be replaced, pretty expensive, he said, I said, no, they have never leaked, or caused problems. I called my old company and asked them to schedule a trip, they came, I had to pay them again, the heads were not broken, they needed to be adjusted. They said winterizing twice the previous fall caused the issue. I had to winterize twice, because the HOA's company, Basnight. was behind, and didn't get to my house until after chances of cold temps. Then Basnight kept billing me alot for the minuscule amount of work they had done, which shocked me, because they were the ones that had caused the situation. I called them twice before they stopped billlng me. they should have billed the HOA, if anyone!! By the way, there was a one year guarantee from Basnight for any work that stemmed from the addition of zones to my system, and since we had NO CHOICE from the HOA over adding the zone, I held Basnight responsible to help restart the system, they are the last ones that shut it down. I have found a new company, since my old company is no longer making the trip from Richmond to VB.
Description of Work: They originally installed a new zone in the common area in front of my house paid for by the HOA. The next spring my regular irrigation co came out to start up the system, and couldn't because Basnight had disconnected the well, and they didn't want to fool with it. So I called Basnight to come and turn the well back on. While there, I asked them to start the irrigation system as well. I already had paid my previous co to come out, wasn't their fault Basnight had turned off the well. I was unaware the well had been turned off. AGAIN, I didn't hire this company, The HOA did.
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$200
Timothy M.
05/2015
hardscaping
+ -1 moreThey were thorough and did exactly what I wanted. They got the exact plan that we requested and I had no problems with them.
Description of Work: We had landscaping and pavers put in. They planted shrubbery and did a paver walkway.
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Yes, I recommend this pro
$2,000
Patrick G.
04/2015
concrete repair, landscaping, hardscaping
+ 1 moreBasnight did an excellent job. We had several problems and improvements to accommodate in one project, including a need to replace back steps and a back door stoop or landing, new walkways to our house and pool, and a bad drainage problem behind our house. Chris Basnight designed a patio and walkways built out of permeable pavers with a large drainage field underneath, that appears to have solved the drainage issue while giving us beautiful walkways and a nice entrance to the back of the house. Basnight's paver crew was headed by Brandol. They worked very hard through very cold weather in February. Brandol is a craftsman. He was very meticulous about getting the project done right and hand-cut and fit the pavers so that they all fit together tightly. Brandol also came up with several very good suggestions on how to make the project better. Basnight also replaced large sections of wooden yard fence that was badly deteriorated. The new fence came out very nice as well. We had a couple of minor issues that I thought needed correction, and they came out and fixed them, and did a couple of other "tune up" items on the fence that I hadn't even asked for. I would recommend Basnight without hesitation.
Description of Work: Paver walkways, patio, ramp to pool deck; paver back porch, fence replacement.
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Yes, I recommend this pro
$18,000
Response from Basnight Land & Lawn Landscaping
Philippina W.
06/2014
landscaping
+ -1 moreunknown
Description of Work: After initial contact they asked me for pictures and more details, I submitted those and they never responded back to me.
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Response from Basnight Land & Lawn Landscaping
Steve R.
05/2014
landscaping
+ -1 moreI have contacted Basnight Land and Lawn Inc. three different times over the past two years. Each time I was promised that someone would get back with me in a week. Not being responsive up front is bad enough but when you never get a return call ...that is just absolutely horrible customer service. Each time I was told a REP would call me within a week to set up an appointment. I don't know who you have to be or what you need done to get a response. I found more customer oriented vendors who are great at what they do and treat customers with respect.
Description of Work: Absolutely nothing because they never followed up with me like they told me they would.
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Response from Basnight Land & Lawn Landscaping
Martin S.
04/2014
landscaping, lawn service, mulch
+ 1 moreChristian Basnight contacted me, visited my home, inspected the landscaping, and made suggestions to correct problems noticed. Because of critical family stress, he apologized for his previous lack of response to my requests. I accepted his apologies and can certainly understand his situation. Using his suggestions, we decided to replace the diseased knock-out roses with and quot;red ladyand quot; hydrangeas, and add and quot;stella doraand quot; day lilies as borders in specific locations. Following his visit and inspection, Chris worked up a contract detailing the detailed items and process. The job was completed on April 16, 2014. From Chris' initial contact to completed project, the process took about 1 month. Thank you Christian Basnight for the beautifully installed addition to our landscaping.
Description of Work: remove diseased knock-out roses and replace with "red lady hydrangeas", plant "stella dora" day lilies.
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Yes, I recommend this pro
$700
Amber P.
03/2014
landscaping, lawn service, lawn treatment, tree service, hardscaping, patios
+ 4 moreFirst of all, I do want to say that the hardscape job was wonderful and everything I expected!!! Also, my salesman was very responsive to my phone calls. BUT.... The landscaping job was horrible!! 4 of my palm trees died when they moved them over 6 foot. Several bushes died as they replanted them along back side of fence (which they weren't even supposed to do) The weeding was non existent. They just sprayed weed killer and mulched over....never removing the dead brown grass or weeds they killed. I complained about the weeds and grass that sprouted up almost just a week after they mulched newer areas in my yard and they came and sprayed again-and again leaving the dead brown grass and weeds there. They placed mulch in the front of my yard at two different times, so with the rain and/or sunshine on the first half made the second half look like a completely different color. I complained several times with no real satisfaction or improvement. I saw Mr. Basnight out in the community during the late fall/winter and we discussed my concerns. I am to call this spring for them to come out and transplant other palms in my yard to replace the dead ones. That is the only thing I will ask from them, as I am not impressed with their landscaping skills at all. Wish me luck!
Description of Work: Hardcape: Basnight put in new pavers (pool deck) around my pool, built a stone firepit, built new round paver staricase to back door, and extended the pavers out from the existing concrete. Landscape: mulching, weeding, bush trimming, removal and replanting of palm trees to extend patio deck, and landscape rocks.
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$40,000
Holly P.
03/2014
landscaping, lawn service
+ 0 moreThe work was done quickly and to a very high quality. The beds that were rehab'd look better than they have since owning the house, and the expansion of the bed in front of the house looks wonderful. They even offered to move and replant a few viable plants from one area's redo to a nice spot in the back yard, which was a nice addition. We plan to have them come back in the spring to refresh the areas and potentially take care of a few more spots.
Description of Work: Replacement and renovation of existing flower/shrub beds; expansion of flower bed on front of house.
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Yes, I recommend this pro
$5,800
John C.
08/2013
landscaping
+ -1 moreAfter Robert came back to our residence with a sketch showing the plantings, transplants and other work to be done, he went over the questions we had and we were satisfied we were all on the same page. We decided to allow Basnight to do the job.
Description of Work: We walked the property with Robert and explained what we wanted removed, transplanted and planted. He lstened to what we wanted, explained what they would do and was very attentive to our concerns. When we called with questions he as always available,
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Yes, I recommend this pro
$4,900
Raymond D.
04/2013
landscaping
+ -1 moreunknown
Description of Work: Basnight installed our soft and hard landscape and did a fantastic job. They are very professional, timely and responsive.
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Yes, I recommend this pro
FARHANA K.
06/2012
landscaping, hardscaping
+ 0 moreThey are my current landscapers. I like their quality of work, as a result I am keeping them
Description of Work: Their work quality is good. They are professional. When a problem occurs, that is when trouble starts is it takes longer and response may not be adequate. They are also pricy. I would prefer a self owned businessman where I can deal with the person directly. However, Greg Thompson is probably the best person in the company to work with. He is professional.
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$673
John W.
05/2012
landscaping, lawn service, irrigation systems, hardscaping
+ 2 moreThe free consultation and preliminary budget proposal allowed us to realize we would need to complete in phases. Christian listened to our desires and provided solutions to concerns while providing a beautiful landscape plan and paver patio, he provided photos of all the items, and helped us understand to overall design. He broke the final plan and proposal into multiple phases to allow us to complete things in order of importance. Weather delayed the original install date but we were keep informed. They were on time, very professional and crew installed the project just as it was explained by the designer. We could not be happier and will be calling them for the next phase in the near future.
Description of Work: Basnight completed an overall design for a multi-phase plan. Landscape installation, irrigation system, paver patio, drainage system and a new rear lawn.
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Yes, I recommend this pro
$21,000
MAUREEN O.
04/2012
lawn service
+ -1 moreI have been through so many different lawn services. I could write a book on the horrors of lawn service. These people are reliable, expert, and hardworking. They put such care and pride into what they do. They are excellent with customer service. The pricing is a little bit on the high end, but they do more than most services do.
Description of Work: I use them for monthly lawn care.
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Yes, I recommend this pro
Jennifer W.
03/2012
landscaping, lawn service, irrigation systems
+ 1 moreThey give excellent service and are very good at what they do. We would definitely use again.
Description of Work: Put in alumni edging on the much edging and seeding aeration.
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Yes, I recommend this pro
Art L.
08/2010
landscaping
+ -1 moreI thought that they were really good and that they did a great job. They knew what they were doing and knowledgeable in all aspects of landscaping and irrigation. They solved the problems that we had. They were very conscientious in their work.
Description of Work: Basnight Land and Lawn Inc put in a new drainage system in the yard to get rid of all the water in the foundation. They also put in a new irrigation system and other usual landscaping stuff.
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Yes, I recommend this pro
$50,000
JILL W.
11/2009
landscaping
+ -1 moreNot well. Delayed after repeated phone calls. We would like to keep good relations with Basnight. We also would like to keep our good credit. We haven't paid for Aug through Oct because we're disputing their service. If needed, we have digital pictures that show current state of landscaping.
Description of Work: We signed a bi-monthly a yearly grounds maintenance contract on 6/15/09 for $275.00 per month. Once finalized, Basnight conducted a site survey 7/28/09 and concluded a more extensive "front yard landscape summer cleanup" was required before monthly service began. Cost estimated at $1817.49, work completed 8/4/09 and paid in full. Grounds Maintenance contract scope of work included bi-monthly clean up of: all trash and debris removed from property every visit. Falling leaves removed each visit during fall and winter. All beds and hard surfaces will be maintained throughout the year thru use of pre- and post-emergence herbicide and hand-pulling. Shrubs within landscape beds will be pruned as needed during growing season or to enhance beauty. All beds will be re-mulched using shredded hardwood mulch one time per year. Core aerate and overseed in fall at 3-7 lbs er 1000 square feet using certificed hybrid fescue.Seasonal color will be planted bi-annually at areas designated. At total of 80 six-inch annuals will be planted per year (60 per season). tree and Shrub Application included: Integrated pest management program. Insecticide, Fungicide and Miticide applications are done on an "as needed" basis. However, no work was completed in either Aug or Sept. Called Bob Gurkin who was main POC. He handed our account to Brent Carter who would promise to come out in next two weeks in Sept. Did not arrive. Called last week in Sept to confirm appt. Arrived 2 Oct. Conducted weeding of landscape beds in front yard. Recent conversation last week with Brent Carter indicated he was told that plants were not part of the contract. 15.
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LEONOR M.
02/2007
tree service
+ -1 moreI decided at the last minute during middle of landscaping job to remove a huge tree. Basnight was able to work in the tree removal without delaying the rest of the work. They gave a wrong estimate of $800 at first but turned out that it cost $1,125 once they measured the actual height of the tree I guess. Regardless, the tree had to go and we ended up spending that much to get it removed. They did a good job and I'd trust their tree removal service again. You'd never know there was ever a tree there. I was hoping we'd get to keep some wood for our fireplace but they were too quick to remove the tree that it was too late to ask. I kind of wish they made that option available beforehand.
Description of Work: Basnight removed a huge 65 foot tree and ground the stump from our yard in only two days. The first day was to remove the tree, the second day was to grind the stump. They did a wonderful job and left the area perfectly clean and ready for its next step of landscaping.
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Yes, I recommend this pro
$1,125
CHRISTOPHER J.
09/2006
landscaping
+ -1 moreWere very prompt when meeting regarding design, started the work following Isabell, and did what I thought was good job. However, when time came to replace plant, and/or complete terms of contract in the spring, it was repeatedly ignored. The topper came when they contracted to replace a fence gate and took 3 months to get work done. Then the credit card was billed $700 more than the contract. AMEX was unable to get response either, they eventually removed the total charge (not just the overcharge) from the account. I would NOT recommend them to anyone.
Description of Work: Did design and installation of landscaping; repaired fence following Isabell.
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$14,000
05/2006
landscaping, tree service
+ 0 moreWe were very satisfied with the work they did. I felt they did a top notch job. The plants and tree are healthy and doing well. They didn't leave any mess behind them. They are not the cheapest in town but they are better than others by my experience. They used very healthy plants and they were a professional crew.
Description of Work: They planted our maple tree; put a few plants around our tree. They also put down some mulch for us. They edged another flowerbed and pruned our existing shrubs.
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Yes, I recommend this pro
$1,400
- 1(current)
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Contact information
225 Sign Pine Rd, Chesapeake, VA 23322
http://www.basnightlandandlawn.comService hours
Monday:
8:00 AM - 6:00 PMTuesday:
8:00 AM - 6:00 PMWednesday:
8:00 AM - 6:00 PMThursday:
8:00 AM - 6:00 PMFriday:
8:00 AM - 6:00 PMSaturday:
8:00 AM - 12:00 PMLicensing
Bonded
Insured
Eco-friendly Accreditations
LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Landscaping,
Lawn and Yard Work,
Pavers and Hardscaping,
Lawn Irrigation,
Tree Service,
Concrete Pouring and Repair,
Patios,
Mulch and Topsoil,
Lawn Fertilization & Treatment,
Decorative Concrete,
Landscaping - Lighting,
Landscaping - Lakefront
FAQ
Basnight Land & Lawn Landscaping is currently rated 3.7 overall out of 5.
Monday: 8:00 AM - 6:00 PM
Tuesday: 8:00 AM - 6:00 PM
Wednesday: 8:00 AM - 6:00 PM
Thursday: 8:00 AM - 6:00 PM
Friday: 8:00 AM - 6:00 PM
Saturday: 8:00 AM - 12:00 PM
Basnight Land & Lawn Landscaping accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Basnight Land & Lawn Landscaping offers free project estimates.
Yes, Basnight Land & Lawn Landscaping offers eco-friendly accreditations.
No, Basnight Land & Lawn Landscaping does not offer a senior discount.
No, Basnight Land & Lawn Landscaping does not offer emergency services.
Yes, Basnight Land & Lawn Landscaping offers warranties.
Basnight Land & Lawn Landscaping offers the following services: Landscape design, installation and maintenance, irrigation, lake/pond management, fountains, water features, design and installation of concrete and paver walks & driveways, retaining walls, decks, gazebos, trellis, outdoor kitchens, fire pits, drainage control, mowing, edging, pruning, blowing, debris and trash removal, storm clean-up & snow removal.
Contact information
225 Sign Pine Rd, Chesapeake, VA 23322
http://www.basnightlandandlawn.comService hours
Monday:
8:00 AM - 6:00 PMTuesday:
8:00 AM - 6:00 PMWednesday:
8:00 AM - 6:00 PMThursday:
8:00 AM - 6:00 PMFriday:
8:00 AM - 6:00 PMSaturday:
8:00 AM - 12:00 PM