About us
Business highlights
19 years of trusted experience
Emergency Services Offered
Services we offer
Services we don't offer
Amenities
Emergency Services
YesAccepted payment methods
Photos of past projects
Reviews
4.63 Reviews
Showing 1-3 of 3 reviews
VINCENT G.
01/2015
plumbing, gas logs
+ 0 moreIt was raining on the date of service & Mr. Barnett was scheduled to arrive at 9:00 AM. He contact me shortly before 9 AM and said that since it was raining and he would need to get in the crawlspace, he would like to reschedule. Even beyond the fact that rain had been forecasted for this day all week, it had been raining since 6 PM the night before & he had never mentioned that weather could impact the work, the bathroom was on the second floor (which I had informed him of when scheduling the work). When I reminded him that this was a second floor bathroom, he stated that in that case, it would be no problem and he would arrive around 9:30 AM. I waited and waited and he did not call or arrive. I called shortly before 11 AM and left a voice mail message. I texted him (as requested in his voice mail message) and then called again and left a voice mail message asking that at the very least, if he was not planning on coming to do the work, to at least let me know. Bottom line, he never arrived nor did he even provide the basic consideration of a phone call or text to let me know that either he could not make it or that he chose not to do the work. I've had providers cancel at the last minute before or delay and delay and arrive to do work much later than scheduled, however to set up an appointment, confirm on the same day and then never cancel or respond to calls and texts asking for an update is a new low in my experience. The lack of professionalism and complete disregard for his customers (or potential customers) is stunning. His unwillingness to at least let his customer know that he will not follow through on his commitments should make anyone think long and had about whether he is someone who will stand by his work if it is ever completed. Even worse, it has delayed the completion & use of my bathroom for at least another week. This provider wasted half of my (and my family's) day preparing the bathroom & waiting for him. I think he had no intention of doing the work today and when his excuse of the rain and wet crawlspace was inadequate, he decided to just ignore my calls and blow-off the appointment and did not want to call and offer a different excuse. Caveat Emptor.
Description of Work: I contacted Mr. Barnett though a different site. He was very responsive getting back to me. We discussed the work (installing a shower diverter , moving a drain in a second floor shower, installing a bath faucet & a tub faucet cover. His price was very reasonable & he seemed gregarious and very interested in doing the work. Unfortunately when the day came to complete the work, he was incredibly inconsiderate and one of the most unprofessional providers I have ever encountered.
| Rating Category | Rating out of 5 |
|---|---|
| professionalism | |
| responsiveness | |
| punctuality |
$400
ROBERT G.
06/2014
gas logs
+ -1 moreHe did an excellent job at an excellent price.
Description of Work: Did the necessary gas line connection to a new gas fireplace that I installed.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$600
Robert W.
04/2013
drain pipe, fireplaces, gas logs, plumbing, drain cleaning, water heater repair
+ 4 moreWe have discovered over the past few years that we have obained the services of a very dependable and versable plumbing services. The most noteworthy project was the total renovation of the master bathroom in our 52 year old house. This project included the total ripout of the existing bathroom space to wall studs and foundation. The total remodeling included a master toilet installation into a previous closet space that had been totally useless previously. A very large 6 ft. Kohler jaccuzzi tub, accoutrements, and attachments were installed including a totally enclosed walkin shower with glazed glass. The new installation included new foundation supports for the heavy oversized Kohler jaccuzzi tub and associated plumbing, shower, sink, and toilet. The entire room embellishes all new sheet rock and plastered walls including new advanced lighting fixtures, switches, groundfault receptacles, and vent fans. A new through the roof daylight skyvent system that includes flourescent lighting. The glassed walkin shower contains a rainhead, massage jets, handheld wand and sitting bench. The bathroom remodeling is comprised of all new sheet rock and plaster, detailed porcellan tile with embelleshments, oak cabinets, towel racks, support racks and handholds. The entire bathroom was painted with the home owners' colors of choice from walls to ceiling. To complement and augment the new master bathroom and bring it to life, a new Rinnai tankless hot water system was installed. The previous hotwater system, supplied by an antiquated hotwater boiler system with domestic coil, could never supply sufficient hot water requirements for existing domestic consumption no less additional demand created by the new master bathroom addition; therefore, the new Rinnai tankless hot water system was installed to correct the problem. All site coordination with other specialist and tradesmen was performed by Barnett Plumbing; however, Barnett Plumbing performed the perponderance of the work. The project was offically contracted with Barnett Plumbing for approximately $45,000.00 Other estimates obtained from similar tradesmen were much higher in cost considering the scope, complexity, and breath of the remodeling project. The remodeling project was performed during 2010 February/March timeframe. Other noteworthy skills and abilities demonstrated by Barnett Plumbing technicians during the master bathroom renovation was their ability to adjust schedules to assist the home owner and other tradesmen during other requirements and anomalies including their ability to perform other unique tasks such as tile layouts and subsequent installation. Not only can the Barnett Plumbing technicians provide plumbing services, they are experienced tradesmen in other essential skills. Barnett Plumbing provided many services to the residence before the master bathroom remodeling project and has provided services since. All transactions have been very equitable and timely.
Description of Work: This review is focused around a major bathroom renovation project performed over three years ago in my residence on Old Drive Chesapeake VA. Barnett Plumbing has provided various professional services for my residence before the major master bathroom renovation project and since. I have listed some of the more interesting plumbming projects in subsequent comments on this page. 1. The most recent services provided by Barnett Plumbing was to correct a problem created by another HVAC company that installed a high efficiency natural gas Burnham hotwater boiler system in my residence. Barnett plumbing identified the anomaly as a improperly installed reverse flow valve in the return water system on the Burnham gas boiler system. The original company contracted to install my new Burham gas boiler system made some mistakes in the return water system that were promptly corrected by Barnett plumbing. 2. Previous to this event with Barnett Plumbing, Barnett plumbing provided a plethora of services over the past few years begining with the prompt removal of a flow restricting object in the front bathroom shower drain system and subsequent drain cleaning of the front bathroom shower drain system due to the incompency created by another plumber during the front bathroom remodeling. 3. Barnett plumbing provided services for the removal and reinstallation of the front bathroom toilet due to an improper installation performed by a previous plumber. This service required the complete removal of the existing toilet, realligning the sewer drain, and proper reinstallation of the toilet. 4. The third experience involved a major complex remodeling of the rear master bathroom as described below. The total remodeling of the master bathroom included the installation of a new Rinnai tankless hot water system to increase hot water flow due to increase domestic demands created by the remodeling project as well as inproved hot water flow throughout the premise. A hot water flow problem always existied on the premise due to a poor domestic hot water distribution system created by an antiquated hot water coil in an old oil fired hot water boiler system. The old hot water system supplied by the oil boiler domestic hot water coil was bypassed with a new Rinnai tankless hot water system. The new system is more than adequate for the hot water demands for the premise. The Rinnai tankless hot water system required a vast rearrangement of existing water plumbing on the premise which was performed flawlessly by Barnett Plumbing technicians. 5. Since the master bathroom remodeling, Barnett plumbing has provided numerous plumbing services for various sundry projects to modernize and improve the plumbing in my fifty year old house. All services have been very equitable, professional, and perfomred in a timely manner. I have previously suggested Barnett's services to others; and return reports concerning Barnett's services have exemplified every aspect of perfessionalism all home owners are seeking from all tradesmen and skilled providers.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$45,000
Contact information
701 Wild Cherry Ct, Chesapeake, VA 23322
barnettplumbingva.comService hours
Sunday:
7:00 AM - 5:00 PMMonday:
7:00 AM - 5:00 PMTuesday:
7:00 AM - 5:00 PMWednesday:
7:00 AM - 5:00 PMThursday:
7:00 AM - 5:00 PMFriday:
7:00 AM - 5:00 PMSaturday:
7:00 AM - 5:00 PMLicensing
Bonded
Insured
Eco-friendly Accreditations
LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Gas Logs,
Plumbing,
Drain Cleaning,
Drain Pipe Installation,
Fireplaces,
Water Heaters,
Sewer Cleaning,
Natural Gas Lines,
Wells and Pumps,
Buying Services,
Water Coolers
FAQ
Barnett Plumbing is currently rated 4.6 overall out of 5.
Sunday: 7:00 AM - 5:00 PM
Monday: 7:00 AM - 5:00 PM
Tuesday: 7:00 AM - 5:00 PM
Wednesday: 7:00 AM - 5:00 PM
Thursday: 7:00 AM - 5:00 PM
Friday: 7:00 AM - 5:00 PM
Saturday: 7:00 AM - 5:00 PM
Barnett Plumbing accepts the following forms of payment: Check,MasterCard,Visa
No, Barnett Plumbing does not offer free project estimates.
Yes, Barnett Plumbing offers eco-friendly accreditations.
No, Barnett Plumbing does not offer a senior discount.
Yes, Barnett Plumbing offers emergency services.
No, Barnett Plumbing does not offer warranties.
Barnett Plumbing offers the following services: Plumbing from tank less heater to quest change over, toilets, sinks, hose bibs, fixture replacement, drain cleaning, water heaters, well pumps, bath renovations, kitchen, tub change out, gas grill, logs & new construction.
Well drilling.
Contact information
701 Wild Cherry Ct, Chesapeake, VA 23322
barnettplumbingva.comService hours
Sunday:
7:00 AM - 5:00 PMMonday:
7:00 AM - 5:00 PMTuesday:
7:00 AM - 5:00 PMWednesday:
7:00 AM - 5:00 PMThursday:
7:00 AM - 5:00 PMFriday:
7:00 AM - 5:00 PMSaturday:
7:00 AM - 5:00 PM