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Advanced Water Systems Inc

Water Filtration and Softening, Water Coolers, Water Heaters

About us

We are the Authorized, Independent Kinetico dealer for all of Eastern and Central NC and Southeastern VA. We are family-owned and operated for the past 32 years. We have grown to have 10 different offices to serve you with all your water quality needs. We are experts in water quality issues and aim to educate our customers about their water. We solve any water problem with any budget and with the best equipment available. We accept major credit cards.

Business highlights

41 years of trusted experience
Emergency Services Offered

Services we offer

Water Softeners.Water Filtration Systems, Reverse Osmosis Systems, Water Heater Replacement

Services we don't offer

Drill Wells.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.916 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
94%
4
6%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.5
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 1-16 of 16 reviews

John F.
01/2022
5.0
water heater repair
  + -1 more
I got six estimates for replacement of my 12-year-old water heater. I went with Advanced Water Systems of Coastal NC-VA. I’m extremely happy with the purchase and installation of my new water heater. Advanced Water Systems of Coastal NC-VA impressed me at every step of the process. They provided a fair estimate, professional communication and installation, answered all my questions during the process, and cleaned up after they were done. The installation team installed a new gas shut off valve and an expansion tank, in addition to the water heater, and didn’t add on extra charges like some companies. They also insulated the pipes. I’m thankful that everything is now up to code. The plumber explained the purpose of the expansion tank, other companies didn’t even mention one. Both of the people doing the install were highly knowledgeable and efficient. I highly recommend Advanced Water Systems of Coastal NC-VA.
Description of Work: Gas Water Heater Replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,565

Jason L.
07/2016
5.0
water softeners
  + -1 more
Adam is great guy. Everything tested fine. Salt cost has gone down by 66%.
Description of Work: Check system if it was operating correctly and testing water

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Tina G.
04/2016
5.0
water softeners
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Nick W.
01/2016
5.0
water softeners
  + -1 more
Adam met me at my house for a filter change. he checked my water , discussed my current softener and the overall problems with the system. He left and I decided to get it. Within 2 days the new system was installed. I am extremely happy and would recommend them to everyone.
Description of Work: Complete new water softener. Plumbing, installation and check up.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,300

Graig M.
01/2016
5.0
water softeners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Jennifer R.
11/2015
5.0
water softeners
  + -1 more
Great! Professional, quick, respectful.
Description of Work: Received kinetico water treatment system for our whole house.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,800

Carl A.
10/2015
5.0
water softeners
  + -1 more
unknown
Description of Work: Installed new water purification system in my home. Sealed well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Kimberly W.
10/2015
5.0
water softeners
  + -1 more
unknown
Description of Work: Water system

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

Warren W.
07/2015
5.0
water softeners
  + -1 more
Went very well! The sales and installation people were very nice & professional.
Description of Work: Installed water filtration & softening system.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,500

adam S.
07/2015
5.0
water softeners
  + -1 more
Bob installed a reverse osmosis system for us. He also installed a line from the filter to our refrigerator. He did a great job. The water tastes great. We had an issue due to our brand of fridge with the the water dispenser being a little slow. He came out and installed a booster for free for us as well. Great provider.
Description of Work: Installed a kinetico reverse osmosis system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Joe M.
06/2015
5.0
water softeners
  + -1 more
Finally! We found a company that understood and addressed the problem instead of glib assurances that "it should work better now". Although Josh was late in arriving due to unanticipated problems in an earlier installation, he called us to ask if we still wanted him to come. I was glad we did have him go ahead and come, because he was able to immediately diagnose the problem, explain the solution to me, fix the malfunctioning part and answer my numerous other questions about the system and its functioning. He was so much more thorough and patient than the rep from the original installer that I had been using for several years. The bill was about what I expected, and well worth the money. Advanced will be our company from now on.
Description of Work: Advanced sent a technician to address a problem with our Kinetico water softener not brining. The Kinetico had been installed by another vendor, and had stopped functioning correctly; despite my description of the problem, the other company never seemed to understand or fix the problem. Josh, the Advanced tech, identified the malfunction quickly, fixed the mechanism by disassembling and cleaning it, and soon the system was working correctly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

B L.
06/2015
5.0
water delivery
  + -1 more
Great service! Hunter provided an initial estimate and came back a few days later to install. He was punctual and described exactly what he was doing including what to expect with the filters over the years. Installation exactly as expected. Cost exactly as estimated. Great job!
Description of Work: Installation of a kinetic K5 reverse osmosis water system, including connecting the water to the refrigerator.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,795

Victor F.
05/2015
4.0
water softeners
  + -1 more
First the plus side: Josh was the installer and very professional. He seemed to know what he was doing and consulted me on placement of fixtures. Job was completed in a timely manner Initial contact with salesman was mixed because I thought he was trying to "upsell" me a water softener when I wanted the ultra violet to kill bacteria. Coordination among salesman, office, and installer was lacking, resulting in the necessity for a return visit.
Description of Work: Install ultra violet light to water filtration system

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$800

Daryl D.
03/2015
5.0
water softeners
  + -1 more
I have been dealing with the Newport, NC office for eleven years. From purchasing the salt, testing my water, servicing the equipment, and answering my questions. Everyone there has been helpful and knowledgeable. They have always been prompt, courteous and clean. I am very please with the services and products I have received. My equipment includes the water softener, the canister to remove sulfur smell from my well water, and a reverse osmosis drinking water system.
Description of Work: Answered questions about my system and reviewed operations.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Robin W.
09/2014
5.0
water softeners
  + -1 more
From water test to installation it was very informative and a quick turnaround to installation
Description of Work: Installed a reverse osmosis system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,195

Kathleen C.
07/2014
5.0
water softeners
  + -1 more
Our Kinetico water softener quit regenerating. We called for service on a Monday morning & had a service person there by early afternoon. The system had been plumbed in wrong, and the service team replumbed the system. The entire service call was $75. Unfortunately, the system stuck in regeneration mode overnight, so Tuesday morning we called for service again. Josh showed up, took the valves apart, cleaned them and stayed for a complete regeneration cycle to ensure everything was fine, and charged nothing additional. Because the system had been plumbed wrong (NOT BY ADVANCED WATER SYSTEMS), replumbing it correctly released rusty water into our home. Because of our concern for drinking water, we asked Josh about water filtration systems. He gave us our options (no hard sale), and on Thursday he returned to install that unit. We love Kinetico, and we are pleased to have met Josh. We will definitely do business with him in the future whenever necessary.
Description of Work: Repaired Kinetico water softener system. Installed in-home drinking water filtering system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,800

    Contact information

    4445 Old Battlefield Blvd S, Chesapeake, VA 23322

    www.kineticonc.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    Closed

    Licensing

    Insured

    Licensed*

    Trade License Number
    2705144293
    Trade License Locale
    Virginia
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Water Filtration and Softening,
    Water Coolers,
    Water Heaters

    FAQ

    Advanced Water Systems Inc is currently rated 4.9 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Saturday: Closed

    Advanced Water Systems Inc accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
    Yes, Advanced Water Systems Inc offers free project estimates.
    No, Advanced Water Systems Inc does not offer eco-friendly accreditations.
    Yes, Advanced Water Systems Inc offers a 5% senior discount.
    Yes, Advanced Water Systems Inc offers emergency services.
    Yes, Advanced Water Systems Inc offers warranties.
    Advanced Water Systems Inc offers the following services: Water Softeners.Water Filtration Systems, Reverse Osmosis Systems, Water Heater Replacement
    Drill Wells.

    Contact information

    4445 Old Battlefield Blvd S, Chesapeake, VA 23322

    www.kineticonc.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    Closed