A Cut Above The Curb specializes in quality over quantity. With our company you are not a number and if you were you would be number one! We are licensed, insured, professional, affordable & reliable. We want to establish a relationship for life. Please give us a call. A Cut Above The Curb, for ALL of your landscaping, lawn maintenance and tree care needs!!
Business highlights
26 years of trusted experience
Emergency Services Offered
Services we offer
Lawn Maintenance, Turf Programs, Pruning, Tree Removal, Mulching, Drainage, Retaining Walls, Water Features, Ponds, Landscape Lighting, Irrigation, Stone Work, Custom Fire Pits.
Description of Work: After contracting A Cut Above The Curb, I contacted Mr. Robert DePonceau to inquire if he received my first payment, a check and inquired as to when the job will start. Robert sent me a text stating he will get back to me later that day, if not tomorrow. A few days went by and I still did not hear back from Robert. Nevertheless, he cashed my check very quickly, clearing my account on April 30th. On May 7th, he arrived to my home several hours late. He never provided a courtesy call stating why he would be late; just showing up unannounced having his crew waiting outside my home for several hours waiting for him to arrive. Robert was just awful to work with. He even got a nasty attitude with me twice and had to apologize to me twice. He is undependable, unreliable and my experience with his business was awful. Even more note worthy to mention the sod he installed in my back yard died, over $2000 was a waste of my money. I am heart broken and very upset and very sorry I used his business. The price for the work provided was cheaper but I wished a used another company that would have been more dependable, reliable and professional and maybe I would have a nice healthy green grass.
Rating Category
Rating out of 5
quality
2.0
value
3.0
professionalism
2.0
responsiveness
1.0
punctuality
1.0
$2,150
Response from A Cut Above The Curb
Mrs. [Member Name Removed], I am sorry you feel this way but in all due respect, very little about this review is accurate. From day one this client was pushy, uneasy and questioning my knowledge, integrity and ability. She had stated she had been taken advantage of previously and was a little reluctant to do business with a contractor. We waited for the down payment and I had instructed Mrs. [Member Name Removed] that we were getting further out on our scheduling and would contact her when our schedule opened up. I did not know that she would want any other communication prior. She asked for a refund prior to us starting the work then decided to move forward with us explaining her concern. The first day of the job, I let her know we would start later because we would be loading up tools, materials and getting set up for the landscaping project, the following days. We installed beautiful fescue sod that lived for 4 months with no issues. 4 months after the install Mrs. [Member Name Removed] requested a refund. We did everything we could as a company to offer support, I had even reached out to Mrs. [Member Name Removed] after the install to see the progress, stopped by her home, looked at the thriving grass and offered to do a weed control at no charge. As you can see on the dates and from the breakdown, Mrs. [Member Name Removed] was happy until the sod died 4 months after the install and she could not get a refund. There was no negative or positive review left prior to us declining her refund. I have pictures of the sod and will be uploading them with dates to back up my comments. Unfortunately, the sod did not make it through whatever care process was being applied, but that is not negligence on our end. She chose to do business with us and was happy until we were unable to give her a refund. I was extremely apologetic and my heart weighed heavy, but this was not our fault and there is/was nothing anyone can do. I don’t feel as though trying to tarnish a mans livelihood or reputation is the right thing to do when you have unrealistic expectations. The weather, lack of water or too much water and many other variables can contribute to the stress of the sod. If we would have received a call or been informed when it even started to stress out we could have helped assess and revive the sod. When Mrs. [Member Name Removed] finally reached out to us 4 months later the sod was completely dead. Why we did not receive even a phone call at the first sign of stress or die off I don’t know but I could have at least tried and I would have. I kindly ask that you remove this review. I understand you are upset but I believe you know that we did what we were paid to do and that sod was healthy and thriving. I can’t control the weather or elements. Thank you for your understanding AND STAY BLESSED!! Robert
Ernest M.
02/2019
5.0
lawn service
+ -1 more
very well done ...
Description of Work: Flower Beds shrubs/bushes shaped, cleaned and bagged plus brick border re-installed both sides.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$325
Vivian P.
08/2017
5.0
lawn service
+ -1 more
.
Description of Work: .
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$275
Kathy C.
08/2017
5.0
lawn service
+ -1 more
Great job!
Description of Work: Shrubs trimmed
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
Marilyn B.
08/2016
2.0
landscaping
+ -1 more
unknown
Description of Work: My house was attacked by a driver, went through my front yard, destroyed my front yard and my porch. Hired him to replace damage in front yard (Azalia bushes, mulch, plants) When the plants began to grow out, I realized they were not planted correctly, one bush died, other was not looking good. I phoned A Cut Above, he came out, promised to replace these bushes and I have never heard from him since- been over a year!
Rating Category
Rating out of 5
quality
3.0
value
4.0
professionalism
3.0
responsiveness
2.0
punctuality
4.0
Barbara P.
06/2016
1.0
lawn service
+ -1 more
.
Description of Work: Scheduling or any contact is impossible. Used them in the past and loved their service. Something has significantly changed. Will not use again. Requested refund of Angie's List purchase since two times no go is not okay
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
$575
William D.
03/2016
5.0
landscaping, lawn service, mulch
+ 1 more
unknown
Description of Work: Install metal edging for flower beds and mulched
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
Viki R.
03/2016
1.0
lawn service
+ -1 more
Never showed up nor called
Description of Work: He made an appointment to meet with me for an estimate and never showed up or called.
Rating Category
Rating out of 5
responsiveness
1.0
punctuality
1.0
Regina E.
02/2016
5.0
irrigation systems
+ -1 more
unknown
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
Philip G.
02/2016
5.0
lawn service
+ -1 more
.
Description of Work: .
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Iris M.
10/2013
5.0
landscaping, lawn service, mulch
+ 1 more
I thought it went very well. I have had alot of yard people out here and I thought he did very well. He was very nice, polite, and friendly. He did the job with another man and it was a very positive experience .
Description of Work: He came and trimmed our rose bushes and other bushes around the house. He planted quite a few plants in my planter. He straightened out some edging along the side of my house. He also cleaned up after he was finished and bagged everything for me.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$149
Tom B.
10/2013
5.0
lawn service
+ -1 more
Showed up ready to get it done. Professional. Did a complete job, no corners cut.
Description of Work: Pruned multiple shrubs and trees.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Laraine B.
10/2013
5.0
lawn service
+ -1 more
My daughter reported that they visted the site before hand and scoped the work, were prompt in their appointments, and did a very good job! An excellent deal for the money.
Description of Work: Heavy yard maintenance. Cleaned up yard, trimmed bushes, weeded and mulched and edged flower beds. This work was performed at my daughter's house, as a gift from me.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
KAREN F.
10/2013
5.0
lawn service
+ -1 more
I was out of town for my mom's funeral. The expense had been handled in an Angie's List Big Deal. They took care of it while I was gone, and when I returned, it had been completed. The business owner was very professional and communicated clearly with me exactly what would be done and when. Because we needed further work done that I could not afford all at once, he offered to extend the Big Deal price for further work (within the next few months). I would be willing to share my review, but please don't use my name. Thanks!
Description of Work: 4 man-hours of yard work. Cleared vines off hedge on one side of my property and pulled English ivy off an extended area of my house and shed
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$149
Eric Z.
10/2013
5.0
landscaping, lawn service
+ 0 more
A Cut Above provided two men for a total of 4 hours to help me get my backyard landscaped. We had asked two companies to come out and do this same service and they asked for 2,000 dollars to fix all of the landscaping issues. After 4 hours with these two man from A Cut Above my backyard looks amazing. Also, I was not in town and they had no problem taking orders from a woman. My wife was very impressed with their professionalism and work ethic. In fact, they stayed an extra half hour to cover the time that they took brakes. I would absolutely use this service again.
Description of Work: A Cut Above provided two men for a total of 4 hours to help me get my backyard landscaped. We had asked two companies to come out and do this same service and they asked for 2,000 dollars to fix all of the landscaping issues. After 4 hours with these two man from A Cut Above my backyard looks amazing. Also, I was not in town and they had no problem taking orders from a woman. My wife was very impressed with their professionalism and work ethic. In fact, they stayed an extra half hour to cover the time that they took brakes. I would absolutely use this service again.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$165
Thomas K.
10/2013
5.0
lawn service
+ -1 more
EXCELLENT! I WAS WORKING AS A BAGGER AT THAT TIME AND SIMPLY DID NOT HAVE THE TIME OR ENERGY TO DO THIS TASK; SO I TOOK ADVANTAGE OF THE BIG DEAL AND I AM VERY PLEASED WITH THE RESULTS. I AM NO LONGER THE NEIGHBORHOOD EYE SORE. I EXPLAINED TO THE COMPANY WHAT I WANTED TO BE DONE AND WHEN I GOT HOME IT WAS PRECISELY WHAT I WANTED. CAN'T ASK FOR MORE THAN THAT!
Description of Work: WEEDED FLOWER TWO FLOWER BEDS & TRIMMED BUSHES & TREES IN FRONT YARD. ALSO SPREAD MULCH TO COVER FLOWER BEDS.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$167
Lori R.
10/2013
5.0
lawn service
+ -1 more
Robert seems genuinely interested in customer satisfaction and works with me on scheduling, as well as details about the work I want performed. I have used A Cut Above the Curb several times now, and as long as this level of service continues, I intend to to use them for my yard maintenance needs in the future. He and his workers are courteous and respectful and Robert makes it a point to ensure that I am satisfied with the work after each visit. I would recommend this company.
Description of Work: Trimming hedges, weeding, edging.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$149
Scott C.
09/2013
5.0
landscaping, lawn service
+ 0 more
See above. They did an excellent job. The owner came out before the work was done to evaluate and to make sure that everything on our wish list was carried out.
Description of Work: Trimmed Willow Tree. Pulled weeds from Flower Bed. Trimmed all shrubs in flower bed. Bagged all debri and put on the curb. Already had bags of mulch in the backyard. They carried all the bags and put them in the front yard in the flower bed which made it so much easier to lay it out.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$149
PATRICIA C.
09/2013
5.0
landscaping, lawn service
+ 0 more
They did a really good job. I worked outside with them the whole time, and of course they got much more cleared than I did. We bought this house this summer and the far back area leading down to a creek is a terrible mess of vines, with many bad vines including poison ivy, etc. I knew that two men working for four hours would only make a dent in the jungle, but my budget is limited. Robert DePonceau (owner) and I agreed ahead of time which parts of the back should be done first. When the two workers arrived on Monday, Thomas was especially conscientious about making sure they stayed focused on the areas where I wanted them to work. I sprayed Roundup Poison Ivy and Brush killer once they were done for the day so that the vines that are still back there will know their days are numbered. I am very happy with the results of the men's work, and I feel that my money was well spent. I liked that the men only counted their working time towards the four hours, their break time did not count. I thought that was great. I recommend this company, especially if you have Thomas come out to do the work for you.
Description of Work: Two men worked for 4 hours each on Monday morning clearing vines that were terribly overgrown in the far back of the back yard. They also removed dead branches which they found under the vines, and they trimmed a few small bushes with a hedge trimmer. They bagged all the vines and carried everything to the curb and made a neat large pile of the branches, and stacked the bags along the curb, ready for trash pickup the next day.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Daniel D.
09/2013
5.0
landscaping, lawn service
+ 0 more
They were very professional, getting the date nailed down was a bit tough but they made up for it in getting the job done quickly and correctly.
Description of Work: Cleaned up yard mess
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$250
beth J.
09/2013
5.0
lawn service
+ -1 more
After an analysis of my needs on a Tuesday, an appointment was set up for the following week. Two gentlemen arrived within the time frame expected and reviewed what was to be done. The job was done and all debris was removed to the street for city pickup. I have some large bushes which need to be cut and some bulbs which need to be removed; I have already contracted with this company to do the work next week. I was most pleased!
Description of Work: My flower garden needed weeding and several 'volunteer' trees needed removal. Some leaf raking was also needed. All of this was completed using the special deal purchased through Angie's List.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$149
Elsie Q.
09/2013
5.0
lawn service
+ -1 more
The 3 workers arrived promptly ready to start work. They did not waste any time getting started despite being joined by nearby cat who thought they were it's Mailman friend. The cat sat in the middle of the road and refused to move for a car that needed to get by, the driver had to finally get out and carry the cat to the curb. After this bit of distraction the 3 men got down to weeding and clearing grass from the flower beds. As they had finished this job early they then looked for what else they could do and trimmed overhanging branches from a Crepe Myrtle tree. And generally tidied up what ever needed doing. I am very pleased with their work and will call them again when I need some overgrown bushes etc. removed from the wetlands at the bottom of the garden.
Description of Work: Cleared the flowerbeds of weeds and unwanted plants. Trimmed Crepe Myrtle trees of over hanging branches.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Susan Y.
09/2013
5.0
lawn service
+ -1 more
Owner came out and surveyed area as we discussed what I wished to have done. Owner was in contact with me until the work was specifically defined and date set for work to be done. A second walk-through was done on the date of the work. Owner and staff were hard working and completed the job to my satisfaction. Clean-up was very thorough. I am pleased with the work done by this company and the attention to detail by the company's owner and staff.
Description of Work: cleaned overgrowth out of back yard; trimmed and/or removed bushes; raked entire area; bagged all debris and took bags and all branches to the curb; walk-throughs both before and after the work was done;
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$800
Donielle E.
01/2013
5.0
lawn service
+ -1 more
I contacted Robert after he responded to my review and we were able to finally figure out what went wrong. Robert was very eager to rectify this situation and offered to dig out the old tree stumps as a courtesy for my patience and understanding. Since he had such a cheerful attitude, I hired him on the spot to fill in the stump holes with soil. I would like to applaud Robert for staying true to his word! He is a good example of how a businessman should run his company; he put customer satisfaction as a top priority. He redeemed himself and I see why his company is called "A Cut Above The Curb." There are absolutely no hard feelings and I wish his company the best of luck!
Description of Work: Stump removal and filling in stump holes with soil
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$90
Response from A Cut Above The Curb
Member, we are surprised to see the response we received. The initial scope of work and quote of work did NOT include the stumps. (As stated in the contract). We offered to remove the stumps for you as a courtesy service of you being patient through the transition of our office manager. From the time of service (and additional work we did for you after the first project) you seemed extremely happy and content with our professionalism and our established relationship. The addition of the stump removal does require a strategic approach. We apologize that they were not able to be removed the way you wanted them at your demand. We have sprayed and explained that the stumps will have to deteriorate and break down before removal to prevent damage to your deck, and utility wires. The initial work was on 09/23/2012, again in October and then stated in our agreement that up to 8 weeks after visit for the stump abatement. We performed additional work in between and have held conversations with you in that time frame. A simple phone call would have worked as opposed to questioning the integrity of our company. We have not spoken since, there has been no avoidance in communication, and we still have/had intentions of going above and beyond our initial agreement. If this is how you feel, then our initial agreement is complete. We ALWAYS try to establish a relationship for life with ALL of our clients. We have hundreds of customers that we service on a repeat basis. Feel free to call us if you have ay questions or concerns and at least allow a company or individual to address a situation before you put them on blast and try to tarnish their image and reputation. Even a simple phone call could have been a little more proactive, and resolved any misunderstanding. We sincerely hope that we can resolve this concern amicably. Truly yours, Robert L. DePonceau Owner
Willliam B.
01/2012
5.0
landscaping, lawn service
+ 0 more
They do a great job. They are also reasonably priced.
Description of Work: They cut my grass and do general landscaping for me.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Lawn and Yard Work,
Landscaping,
Tree Service,
Mulch and Topsoil,
Lawn Fertilization & Treatment,
Lawn Irrigation,
Leaf Removal,
Pavers and Hardscaping,
Roof Cleaning,
Window Cleaning,
Landscaping - Lakefront,
Homebuilders
FAQ
A Cut Above The Curb is currently rated 4.7 overall out of 5.
Sunday: Closed
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Saturday: Closed
A Cut Above The Curb accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, A Cut Above The Curb offers free project estimates.
Yes, A Cut Above The Curb offers eco-friendly accreditations.
Yes, A Cut Above The Curb offers a 10% senior discount.
Yes, A Cut Above The Curb offers emergency services.
Yes, A Cut Above The Curb offers warranties.
A Cut Above The Curb offers the following services: Lawn Maintenance, Turf Programs, Pruning, Tree Removal, Mulching, Drainage, Retaining Walls, Water Features, Ponds, Landscape Lighting, Irrigation, Stone Work, Custom Fire Pits.