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A-1 Inc Exterminators

4.8(
612
)

Pest Control, Home inspection, Basement Waterproofing,

... +19 more

About us

Our company is a second-generation, family-owned business that has provided quality pest control services to the Hampton Roads area since February of 1970. Our goal has always been to provide honest, dependable, and professional service to our customers. We are proud of our 43 year history and we work diligently everyday to continue that level of excellence. Our Owners, Karen and Bill Pye, hold VDACs Commercial Certified Applicator licenses in: wood destroying insects general pest control turf management and ornamentals and are in the office or the field every day Our technicians are all Certified Commercial Applicators with the Virginia Department of Agriculture either when they began employment with our company, or within one year of being employed. This is done to ensure their level of training and expertise is up with A-1′s standards. Our office personnel are Certified Registered Technicians as well, which gives them a firm grasp on pest control services and allows them to be as thorough as possible when answering your questions. Our owners. technicians, and office staff attend monthly training and safety meetings plus Virginia Department of Agriculture(VDAC) training sessions and training sessions offered by our product manufacturers. Additional DBA - A-1 Pest Control, Tidewater Crawl Space Solutions, A-Aardvark the Exterminator.

Business highlights

54 years of trusted experience
Family Owned & Operated
Eco Friendly

Services we offer

General Pest/Rodent control, Termite & Moisture control including dehumidifiers, french drains, fungi treatments, sump pumps, adding sand to crawl, vent & access wells, etc. Termite pre-treatments, Certification Letters for real estate sale or refinance. No charge second opinions and free estimates. Fully-staffed office every day to answer inquiries, quote standard prices and explain services.

Services we don't offer

Lawn mowing, general lawn fertilization & termite bait systems.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%

Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.8612 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
8%
3
2%
2
1%
1
3%
Rating CategoryRating out of 5
quality
4.8
value
4.7
professionalism
4.8
responsiveness
4.9
punctuality
4.9
Write a review
Showing 376-400 of 612 reviews
Donna C.
06/2019
5.0
pest control
  + -1 more
Good so far
Description of Work: Spray for flea's
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$84
JUDY F.
02/2018
5.0
pest control
  + -1 more
Very pleased.
Description of Work: Getting rid of rats under the house and replace the damaged insulation and vapor barrier.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
John M.
07/2017
1.0
pest control
  + -1 more
Horrible..
Description of Work: After waiting around for 3 hours for our scheduled pest inspection , the technician showed up....LATE. No phone call. Nothing. The office was told that our house is on a slab and we suspect we may have a rat issue. The technician that showed up DID NOT EVEN HAVE A LADDER to get into our attic to perform the very inspection we waited around for 3 hours to get done. How is this even possible ? He danced around the reasoning as to why he was not prepared to perform the inspection. I will not be using A1 now or in the future. I heard their ad on the radio and figured they must be a professional , well prepared company. Guess not....
Rating CategoryRating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Response from A-1 Inc Exterminators
As anyone would be, we are disappointed to hear that Mr. [Member Name Removed] was not pleased with our company on Saturday, July 29. But we feel he may not have had or was not aware of the information we had been given by his wife when the appointment was set. We were contacted on July 27th by the member's wife with a complaint about possible rats. We were able to get her scheduled for Saturday, July 29th for a free inspection, and would arrive between 12:00 and 3:00 p.m. Although we do try to set AM or PM stops on Saturdays to allow more flexibility for all parties, we also understand that a customer may not wish to wait for us and offer "call in route" appointments whenever needed. This was not requested by the member. I checked our GPS system and find that our technician did not arrive until 3:19 p.m. which IS late so we understand this member's frustration there. We should have called them before we were late which is our policy. We were told that the member suspected they had a rat issue and so we performed a solid exterior inspection of the structure (which is on a slab foundation and not a crawl) for possible entry points or signs of rodent activity. The rat problems we see recently are Roof rats or Norway rats and we typically bait on the outside of the structure and make recommendations about over hanging tree limbs or other possible entry. This can be a difficult process because these rodents can scale a brick wall or jump onto a roof from a power line and this is why exterior baiting is recommended. It was the Mrs. that had ordered the inspection but we were meeting with the Mr. and he appeared to be already annoyed about the fact that we were 20 minutes late to arrive understandably. Our technician tried to explain that he did not see any potential entry points on the outside of the structure but the member challenged each and every thing the technician said or tried to explain. At that point, the member wanted our technician to go into his attic but he did not have pull down stairs or a ladder of his own and we do not routinely carry ladders on all our trucks. This fact served only to annoy the member more and he would not accept that we do not carry ladders to every stop. We do not now and haven't for 46 years. Much of our work is not in attics but had we known that the attic was a concern, we would have brought one along. We just didn't know. But it is important to note that we will not crawl through an unfloored attic under any circumstances. If an attic is floored, we can inspect to some degree but these rat issues are originating outside and that is where we prefer to bait. In any case, the member wanted to do nothing more than argue the point and then refused to let the technician bait at all because we did not have a ladder that day. We did all we could. We would agree with the member that he should contact another company, explain his needs in detail and schedule a time that is convenient for him to ensure a positive experience.
Charles R.
07/2017
5.0
basement waterproofing
  + -1 more
Fast, clean, and courteous.
Description of Work: Moisture barrier in crawl space
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Thomas B.
06/2017
4.0
pest control
  + -1 more
OK, vermin were removed
Description of Work: Yes, vermin were removed
Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
patricia J.
03/2017
5.0
pest control
  + -1 more
Crawlspace sealed with new vents
Description of Work: Rats had gotten into crawlspace
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Mary Sue B.
02/2017
5.0
pest control
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
Frances R.
01/2017
5.0
pest control
  + -1 more
They were very good.
Description of Work: I used A-1 Inc Exterminators.
Rating CategoryRating out of 5
Yes, I recommend this pro
Nikolaos K.
11/2016
5.0
pest control
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
Carolyn C.
11/2016
5.0
pest control
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
Jerron C.
09/2016
5.0
pest control
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
Wendy B.
09/2016
4.0
pest control
  + -1 more
Professional and timely.
Description of Work: I thought from the written description that we were having a Termite treatment. However, it was a termite inspection. No treatment involved. I feel the written description of the service needs to be made clearer to the customer. However, the service that was performed was done in a professional timely manner.
Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$89
Response from A-1 Inc Exterminators
We are sorry to hear that member was unclear about the service she purchased, Our deal's description is really quite clear. The member did get a complete inspection,a Termidor treatment to the exterior of the home for general pests, spider web removal around all first floor windows and doors, an appplication of an organic spider web repellent around those same entryways AND an extended Termite Retreatment Warranty for the $89.00. This is just how we present it. Actual TERMITE treatment is hundreds of dollars depending on the size of the home and often takes most of a day to complete. We are aware that some homeowners are not aware of how expensive that can be so we can only hope that we are as clear as we can be and that members explain to us what they expect to avoid any confusion.
daniel D.
09/2016
5.0
pest control
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
Mary D.
08/2016
5.0
foundation repair
  + -1 more
Great job.
Description of Work: Installed a dehumidifier and vapor barrier under our house.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,500
Frances R.
07/2016
5.0
pest control
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
Mary D.
07/2016
5.0
pest control
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
Nikolaos K.
07/2016
5.0
pest control
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
$89
Chris M.
07/2016
3.0
pest control
  + -1 more
unknown
Description of Work: estimate
Rating CategoryRating out of 5
Yes, I recommend this pro
Response from A-1 Inc Exterminators
We aren't sure why this member gave us an overal "C" rating. He purchased two big deals from us; one has been performed and another is waiting for him to call us back. He had some pressing personal issues to take care of and we are just waiting to hear from him. With hope, it will all turn out well in the end.
TOM S.
09/2007
5.0
pest control
  + -1 more
I am very satisfied with A 1. I also have them do a termite inspection once a year. I pay them monthly for the regular service, which they also do very well. I cannot recall a charge for the inspections but it seems OK. I actually started going with A 1 six years ago and their termite inspections were way cheaper than anyone else's. They did a very good job treating my home. Actually, they always do a very good job.
Description of Work: A 1 treated my 4 bedroom, two story home for ants and bugs.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$45
Response from A-1 Inc Exterminators
IT'S VERY KIND OF THE MEMBER TO TAKE THE TIME TO WRITE A COMMENT ABOUT HIS EXPERIENCE WITH OUR COMPANY. JUST AS CUSTOMERS SEEK HONEST, FAIR AND COMPETENT COMPANIES TO PROVIDE SERVICE FOR THEIR HOMES, COMPANIES ALSO APPRECIATE DOING BUSINESS WITH KIND, FAIR-MINDED INDIVIDUALS AS WELL. IT HAS BEEN A PLEASURE TO BE OF SERVICE TO THE MEMBERS AND WE LOOK FORWARD TO A LONG ASSOCIATION WITH THEM.
WILLIAM W.
08/2007
5.0
lawn treatment
  + -1 more
They are doing an excellent job; my lawn looks great. I would say it was perfect before this heat wave came in, but it is still holding up great in this situation. They spray the entire yard so I have no weeds and there are no patches missing grass. It is nice and even.
Description of Work: I used them for lawn aeration and seeding this spring. They also come quarterly to spray the lawn for weed control. I have a 5000 square foot lawn.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from A-1 Inc Exterminators
WE THANK THE MEMBER VERY MUCH FOR TAKING THE TIME TO SHARE HIS EXPERIENCE WITH OUR COMPANY. THE MEMBERS HAVE BEEN AN ABSOLUTE PLEASURE TO WORK WITH AND WE LOOK FORWARD TO BEING OF SERVICE TO THEM IN THE FUTURE.
WILLIAM W.
08/2007
5.0
lawn treatment
  + -1 more
They are doing an excellent job; my lawn looks great. I would say it was perfect before this heat wave came in, but it is still holding up great in this situation. They spray the entire yard so I have no weeds and there are no patches missing grass. It is nice and even.
Description of Work: I used them for lawn aeration and seeding this spring. They also come quarterly to spray the lawn for weed control. I have a 5000 square foot lawn.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
05/2006
2.0
pest control
  + -1 more
They have been our pest control company for sixteen years. In the beginning their service was respectable, but with every passing year they have done worse. One year after laying plastic, they said it would have to be done again because it did not work. That would be another three hundred and fifty dollars. They also sprayed our garage for crickets, and the crickets came back two weeks later. Their service has been so bad in the recent past, that we have started to look for a new pest control company.
Description of Work: A1 sprays insecticide for all insects on an annual basis. They have also laid a plastic coating underneath our house to minimize internal humidity.
Rating CategoryRating out of 5
quality
2.0
value
1.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0
Yes, I recommend this pro
$500
Response from A-1 Inc Exterminators
OF COURSE, I WISH I KNEW THE NAME OF THIS CUSTOMER SO THAT I COULD SPECIFICALLY ANSWER THEIR CONCERNS. WE CERTAINLY STRIVE TO IMPROVE OUR SERVICE EACH YEAR AND IT'S DISAPPOINTING TO HEAR THAT A CUSTOMER FEELS THIS WAY. BUT I CANNOT FIX A PROBLEM THAT I DO NOT KNOW EXISTS. AS FAR AS THE "PLASTIC" THAT WAS PUT UNDER THE HOUSE, THE CUSTOMER IS A BIT CONFUSED. THE POLY VAPOR BARRIER IS INSTALLED AS A FIRST STEP IN CONTROLLING MOISTURE PROBLEMS UNDER A HOUSE. SOMETIMES IT'S ENOUGH AND OTHER TIMES, MORE CORRECTIVE MEASURES ARE NEEDED SUCH AS CRAWL SPACE FANS FOR INSTANCE. WE WOULD NOT HAVE TOLD THE CUSTOMER THAT THE PLASTIC NEEDED TO BE DONE AGAIN. IT'S PLASTIC AND ONCE IT'S IN PLACE IT ISN'T DONE AGAIN. THE ONLY TIME A POLY VAPOR BARRIER IS REPLACED IS WHEN IT HAS BECOME SO OLD THAT IT HAS GOTTEN BRITTLE AND NO LONGER SERVES ITS PURPOSE. WHAT PROBABLY HAPPENED IS THAT THE VAPOR BARRIER WAS INSTALLED AND THE CUSTOMER'S CRAWL SPACE MOISTURE LEVELS DID NOT COME DOWN AS MUCH AS THEY NEEDED TO AND WE PROPOSED ANOTHER CORRECTIVE MEASURE. AS FAR AS THE CRICKETS ARE CONCERNED, INSECTS DO COME BACK SOMETIMES AND SOMETIMES A CERTAIN INSECT PROBLEM WILL TAKE MORE THAN ONE SERVICE TO ELIMINATE. AGAIN, IF THE CUSTOMER CALLED WITH THESE CONCERNS WE COULD CERTAINLY BE OF SOME HELP.
05/2006
4.0
lawn treatment
  + -1 more
A1 has been taking care of our lawn for two years, and for the first year and a half, I had a different technician. He was attentive, and listened to my suggestions, as to where the lawn needed it the most. The new technician is a nice man, but does not seem to listen to my concerns as well. The lawn still looks good, but not quite as good as it looked before. Maybe the new technician just needs time to get used to me.
Description of Work: A1 Incorporated Turf Management applies fertilizer on my lawn. This is done four times a year, and I am charge annually.
Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$180
Response from A-1 Inc Exterminators
I KNOW IT CAN BE DIFFICULT GETTING COMFORTABLE WITH A NEW TECHNICIAN. I WOULD ASK THAT YOU PLEASE CONTACT ME DIRECTLY AND EXPRESS YOUR CONCERNS, IF YOU HAVEN'T ALREADY, SO THEY CAN ADDRESSED DIRECTLY. WE WELCOME YOUR INPUT AND WE WOULD PREFER HEARING THAT YOU HAVE CONCERNS THAN ALLOWING THE SITUATION TO BECOME UNSATISFACTORY TO YOU. PLEASE DON'T HESITATE TO CONTACT ME PERSONALLY. KAREN PYE, PRESIDENT 420-4800
ROBERT P.
05/2006
5.0
pest control
  + -1 more
So far we are happy with the job they done when they came out. They were very thorough on their inspection and their explanation of their findings. I trust that they did a good job, if not they are liable, so I am sure that they are. We have used them for 10 years now. If we ever spotted any termites in the past they have dealt with them immediately.
Description of Work: They inspected our yard and under our house for termites.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$105
FRAN C.
05/2006
5.0
pest control
  + -1 more
A-1 Pest Control Service showed us the results we were looking for, and it was not a headache to have them do it. It was a pretty simple process. They kept us well informed of what they were doing. Their pricing was very comparable to others. We appreciated the service and attitudes they came with.
Description of Work: A-1 Pest Control Service did preventative spraying on the exterior of our home.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$60

Contact information

1704 S Park Ct, Chesapeake, VA 23320

http://www.a1inc.com

Service hours

Sunday:
Closed
Monday:
8:30 AM - 5:30 PM
Tuesday:
8:30 AM - 5:30 PM
Wednesday:
8:30 AM - 5:30 PM
Thursday:
8:30 AM - 5:30 PM
Friday:
8:30 AM - 5:30 PM
Saturday:
8:30 AM - 12:00 PM

Licensing

Insured
Licensed*

Trade License Number
91-000002
Trade License Locale
Virginia
Trade License Authority
VDACS
Trade License Expiration
03/31/2017
Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.

Service Categories

Pest Control,
Home inspection,
Basement Waterproofing,
Insulation,
Animal Removal,
Plumbing,
Heating and Air Conditioning,
Handyman Services,
Lawn Fertilization & Treatment,
Foundation Repair,
Structural Engineering,
Finished Carpentry and Woodworking

FAQ

A-1 Inc Exterminators is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 8:30 AM - 5:30 PM

Tuesday: 8:30 AM - 5:30 PM

Wednesday: 8:30 AM - 5:30 PM

Thursday: 8:30 AM - 5:30 PM

Friday: 8:30 AM - 5:30 PM

Saturday: 8:30 AM - 12:00 PM

A-1 Inc Exterminators accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, A-1 Inc Exterminators offers free project estimates.
Yes, A-1 Inc Exterminators offers eco-friendly accreditations.
Yes, A-1 Inc Exterminators offers a 5% senior discount.
No, A-1 Inc Exterminators does not offer emergency services.
Yes, A-1 Inc Exterminators offers warranties.
A-1 Inc Exterminators offers the following services: General Pest/Rodent control, Termite & Moisture control including dehumidifiers, french drains, fungi treatments, sump pumps, adding sand to crawl, vent & access wells, etc. Termite pre-treatments, Certification Letters for real estate sale or refinance. No charge second opinions and free estimates. Fully-staffed office every day to answer inquiries, quote standard prices and explain services.
Lawn mowing, general lawn fertilization & termite bait systems.

Contact information

1704 S Park Ct, Chesapeake, VA 23320

http://www.a1inc.com

Service hours

Sunday:
Closed
Monday:
8:30 AM - 5:30 PM
Tuesday:
8:30 AM - 5:30 PM
Wednesday:
8:30 AM - 5:30 PM
Thursday:
8:30 AM - 5:30 PM
Friday:
8:30 AM - 5:30 PM
Saturday:
8:30 AM - 12:00 PM