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The Lock Doctor

Locksmiths

About us

The Lock Doctor is a full service Charlottesville, VA locksmith company. 23 yrs of experience providing locksmith services to the area. Our services include but are not limited to lockout service, re-key service, replacing lost or stolen keys for most auto, residential, commercial applications. We also provide installation and repairs of many types of locks and manufacturers. Additional DBA - Medeco Locks.

Business highlights

23 years of trusted experience
Emergency Services Offered

Services we offer

Locksmith

Services we don't offer

Safe opening

Amenities

Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
MasterCard
Visa

Reviews

5.042 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-25 of 42 reviews

Mike D.
10/2018
5.0
locksmith
  + -1 more
Terry Was fantastic, Very Pleased with the level & Quality of his work.
Description of Work: ReKey Home Install Locks

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$233

Harry M.
10/2017
5.0
locksmith
  + -1 more
Excellent/ Outstanding. Terry was timely and very professional. The keys worked the first time. I will use his service again when required.
Description of Work: create a duplicate key to replace lost key

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

A H.
09/2017
5.0
locksmith
  + -1 more
Terry personally answered the phone every time I called. He showed up on time, was entirely professional, and completed the work in a timely manner. His pricing is competitive for the market.
Description of Work: Re-keying locks on a home purchase.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ulrike J.
05/2017
5.0
locksmith
  + -1 more
Great! He was done in less than 10 min. Very professional! Reasonable!
Description of Work: Part of lock needed to be replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Dennis C.
12/2016
5.0
locksmith
  + -1 more
The lock doctor was efficient, friendly and professional!
Description of Work: Changed all of our house locks.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

ERIC W.
02/2016
5.0
locksmith
  + -1 more
Service was great. They showed up on time. Quickly repaired our deadbolt for the price of service call. Would definitely use them again.
Description of Work: We had a deadbolt that was slipping in the door and needed repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Vicki B.
06/2015
5.0
locksmith
  + -1 more
Would highly recommend the Lock Doctor to everyone!
Description of Work: Changed the deadbolt locks on newly purchased home, made copies of keys.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Whitney M.
04/2015
5.0
locksmith
  + -1 more
Very professional, courteous, and prompt.
Description of Work: Re-keyed several doors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

shameka A.
04/2015
5.0
locksmith
  + -1 more
The locksmith arrived on time and provided as many keys as needed. Would definitely revisit his services in the future when needed.
Description of Work: He rekeyed two of my locks and provided 4 copies of the keys.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$169.99

Maria P.
02/2015
5.0
locksmith
  + -1 more
It was fine. He initially was out of town and that was okay but he did get back to me as soon as he was back in town. I live out in the country and he was willing to come out to where I am. He did the job well and quickly and as advertised. I didn't need 4 locks, I just needed 3. Everything worked fine. I would recommend him to someone else. The price was exactly as advertised and I got what I paid for. If I needed him again, I would call him back.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

William M.
02/2015
5.0
locksmith
  + -1 more
Everything went great. Super deal for $99
Description of Work: Changed locks

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

joan D.
12/2014
5.0
locksmith
  + -1 more
All went well. Terry is very efficient and timely.
Description of Work: Rekeyed locks, added deadbolts, programmed new garage door openers.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Bonny A.
11/2014
5.0
locksmith
  + -1 more
After, all the work was done....and the Lock Doctor was gone there was just one key that would not work for me in one of the door locks. I called the Lock Doctor, and he came the very next day and readjusted the one key and did not charge me anything extra for his work or time. I am so appreciative of his professionalism and helpfulness in responding to my needs so very quickly and at such a great price! I would recommend his outstanding work to anyone who is in need of a very helpful individual! Thank-you again, Lock Doctor! Best Regards, Bonny Anderson
Description of Work: I e-mailed the Lock Doctor who was running a special online on Angie's list, and asked if he could re-key five door locks that same day. He not only responded by calling me that same day, he came over and re-keyed five door locks and provided me with the extra number of keys that I needed, even though he had an extremely busy schedule already planned for that day.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Daniel C.
11/2014
5.0
locksmith
  + -1 more
We purchased the $99 deal expecting to have to pay a little extra since we were having all the locks changed in a house we just bought. He got back to us right away and was able to come the morning we needed him. He arrived right on time and got straight to work (with little help from us since we had several contractors there at once and were quite distracted). He asked how many keys we needed and made sure they all worked before he left. He didn't charge more than the $99 even though he could have based on the number of locks he had to change.
Description of Work: He re-keyed all the locks in our home

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

John C.
10/2014
5.0
locksmith
  + -1 more
Punctual, friendly, competent, quick, excellent service. We will call The Lock Doctor anytime we have a question.
Description of Work: Inspected, adjusted, rekeyed all door locks.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Don D.
09/2014
5.0
locksmith
  + -1 more
Initially signed up for the 4 locks rekeyed offer. We called the Lock Doctor and let him know there would be additional work on the door locks and a new one for the front door. He let us know he could do all that we wanted to be done. Set a date for the work and he was there on time. He makes installing dead bolt locks look easy, works fast and is very meticulous. Made sure everything worked it should. We would contact him for any future door lock or door handle work that we want done. We now have all doors keyed the same and a great looking front door handle and keyed dead bolt lock.
Description of Work: rekeyed 4 door locks, installed 2 new deadbolts and installed a new front door deadbolt and handle set.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$185

Jennifer P.
08/2014
5.0
locksmith
  + -1 more
Very professional and knowledgeable. Overall a great experience. I will be calling the Lock Doctor again for future needs.
Description of Work: Changed all entry door locks

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

GERRI C.
08/2014
5.0
locksmith
  + -1 more
Terry was punctual, courteous and thorough. He also made a special appointment outside his normal business hours to accommodate my work schedule as well which was greatly appreciated. I would highly recommend.
Description of Work: Replaced 5 door knobs and deadbolts.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$375

Lou Ann R.
08/2014
5.0
locksmith
  + -1 more
He was punctual and pleasant ,finished the work very quickly. Very neat. Did a good job.
Description of Work: Rekeyed 4 locks, replaced 3 door handles, replaced 1 deadbolt lock, cut new keys

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Bernard G.
06/2014
5.0
locksmith
  + -1 more
Showed up on time, programmed the new fob, and charged me lots less than the quote I had from the dealer. I would happily work with him again.
Description of Work: Replaced the key fob on a Ford Expedition

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$35

Julia M.
05/2014
5.0
locksmith
  + -1 more
First of all I called Terry (the Lock Doctor) for advice on what kind of replacement hardware to buy. I told him I'd hire him to do the work, but he had no way of knowing that I'd actually follow through on my promise. Nonetheless, he gave me some valuable advice. Then when I came out of Lowes with my purchase and saw The Lock Doctor truck, and Terry in it, in the parking lot, I went over, introduced myself, and asked if he'd look over my purchases. He did, and pointed out that although it had not been noticeable in the store, it would be noticeable on an external door that the two pieces had somewhat different finishes. I exchanged one of them. It took an email and a follow-up phone call to set an appointment for installation, for which Terry apologized profusely. He arrived to do the job precisely on time, was friendly and personable, and given what I'd paid locksmiths before, charged a reasonable amount. He even looked at a very old lock on another door and recommended a place in the area that might be able to help with getting a replacement. If I need locksmith services in the future, The Lock Doctor would be my very first choice. I recommend him highly.
Description of Work: Removed old exterior door knob and bolt lock and replaced with a new lever lock and bolt lock

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$90

Bruce S.
05/2014
5.0
locksmith
  + -1 more
He arrived on time & rekeyed all of the locks in less than an hour. He was very professional in his service and completed all work successfully.
Description of Work: Re-keyed 4 exterior door locks and made 5 keys.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Joanne H.
04/2014
5.0
locksmith
  + -1 more
The technician showed up promptly and was in and out within an hour. He was very courteous and professional in every way. No hassles at all. Great experience.
Description of Work: Re-keyed all the locks.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

JAN B.
04/2014
5.0
locksmith
  + -1 more
Terry has provided service for me in the past. He is efficient and charges less than another place in town which I used before I contacted him in the past. I unconditionally recommend him.
Description of Work: Changed locks on several doors. He arrived on time and accomplished the task quickly. He made several extra keys as well, saving me a trip to the hardware store. I could test them all immediately and determine they worked.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$73

Steinar K.
03/2014
5.0
locksmith
  + -1 more
Terry does great work. Highly recommend.
Description of Work: Great job rekeying 6 doors and installing a couple new deadbolts.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$236
    • 1(current)
    • 2

Contact information

4419 Dickerson Rd, Charlottesville, VA 22911

www.thelockdoctoronline.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Locksmiths

FAQ

The Lock Doctor is currently rated 5 overall out of 5.

Sunday: Closed

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 9:00 AM - 5:00 PM

Saturday: Closed

The Lock Doctor accepts the following forms of payment: American Express,MasterCard,Visa
No, The Lock Doctor does not offer free project estimates.
No, The Lock Doctor does not offer eco-friendly accreditations.
No, The Lock Doctor does not offer a senior discount.
Yes, The Lock Doctor offers emergency services.
No, The Lock Doctor does not offer warranties.
The Lock Doctor offers the following services: Locksmith
Safe opening

Contact information

4419 Dickerson Rd, Charlottesville, VA 22911

www.thelockdoctoronline.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
Closed