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Stacy's House Cleaning

House Cleaning, Animal & House Sitting

About us

I have been cleaning homes in and around the Charlottesville area for over 9 years now. I work alone but if business get to big have a trustworthy person to hire on. That my clients can feel safe and trusted with.

Business highlights

21 years of trusted experience

Services we offer

House cleaning, the basic cleaning and organizing of home. Refrigerator cleaning at (additional fee). Oven cleaning at (additional fee) Organization House/ pet sitting

Services we don't offer

No heavy lifting or moving heavy big furniture. I try to do and be as helpful as I can to all my clients, but if asked to do something and I feel I can't or am uncomfortable will let them know.

Amenities

Free Estimates
Yes


Accepted payment methods

Check

Reviews

4.523 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
70%
4
9%
3
13%
2
4%
1
4%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.9
responsiveness
4.9
punctuality
5.0
Showing 1-23 of 23 reviews

Laura C.
03/2016
5.0
house cleaning
  + -1 more
unknown
Description of Work: Stacy cleans our downtown office every week. I would recommend her to anyone based on her professionalism, thoroughness and honesty!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Mary B.
10/2015
3.0
house cleaning
  + -1 more
I did not use. I purchased the "deal" but then was contacted and told that Stacy's would not be able to provide the service for a couple of months because she was so busy. Angie's list billed me right away and then took a couple of weeks to refund the money even though I told them immediately that I had cancelled the service. Because of how this played out, I will not ever buy another Angie's List "deal".
Description of Work: I did not use. I purchased the "deal" but then was contacted and told that Stacy's sou;d not be able to provide the service for a couple of months.
Rating CategoryRating out of 5
$150

Dena L.
10/2015
1.0
house cleaning
  + -1 more
unknown
Description of Work: I paid Angie's List $149.00. Stacey said she was terribly booked up and could I wait a month or two. I agreed. She never returned my call to re-schedule, and I am out the $149 because it has been more than 30 days since I contracted her in July. I am hesitant to use Angie's List again. So you are richer and I am poorer.
Rating CategoryRating out of 5

John D.
10/2015
5.0
house cleaning
  + -1 more
unknown
Description of Work: Stacy did an excellent job cleaning my entire house, including window sills, baseboards and appliances. | |She rearranged her schedule to meet mine which I was very grateful for since I was expecting a houseful of guests the next day

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150.09

Frank S.
09/2015
5.0
house cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

Robert C.
08/2015
5.0
house cleaning
  + -1 more
It went well. She had her own equipment and did a good job. We usually do our own cleaning, but we needed help last July. I have no complaints whatsoever.
Description of Work: Cleaned two floors of our house. We elected not to have her work in the basement.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

Joyce W.
08/2015
2.0
house cleaning
  + -1 more
unknown
Description of Work: Stacy is a friendly and hardworking young lady.
Rating CategoryRating out of 5

Joshua M.
07/2015
4.0
house cleaning
  + -1 more
unknown
Description of Work: They emailed me right away and said they didn't have anything until September which wouldn't work for me.
Rating CategoryRating out of 5
Yes, I recommend this pro

Eleanor C.
07/2015
5.0
house cleaning
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Jacob F.
07/2015
4.0
house cleaning
  + -1 more
They did just a good job.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$149

David P.
04/2015
5.0
house cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Judy B.
02/2015
5.0
house cleaning
  + -1 more
She was efficient and did the job well. Our interaction with her was fine. She listened to our instructions and did what we asked. The work tuned out fine. She did what we asked and we are having her come back each month as a regular routine. We did not spend more than the $199 Big Deal. She came out shortly after we purchased the Big Deal.
Description of Work: We purchased a Big Deal for Stacy’s House Cleaning. She did housecleaning for us. She cleaned six rooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$199

Judith P.
12/2014
5.0
house cleaning
  + -1 more
Beautiful job and very professional demeanor. Would highly recommend her to everyone.
Description of Work: Cleaned house interior and refrigerator.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Rebecca M.
12/2014
3.0
house cleaning
  + -1 more
I feel like we paid for a basic clean and even that wasn't very good. Will not hire this service again.
Description of Work: I paid for a 1 time deep cleaning of a home that we are not yet moved into. She arrived on time and was nice but had to be told exactly what to clean. We told her to clean the windows and blinds, but when we went to look at the window, the sill was covered with dust and grime. We told her to clean the walk-in pantry, but when we looked at that the floor was no touched and there was still cobwebs in the upper corners. Light fixtures were left dirty, fireplace area was not cleaned at all.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$200

Response from Stacy's House Cleaning
Thanks for review. I am sorry u guys were unhappy with work. Best of luck on move.

Patricia L.
10/2014
5.0
house cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Eleszabeth M.
09/2014
3.0
house cleaning
  + -1 more
unknown
Description of Work: Waiting to hear from Stacy for a date for the service.
Rating CategoryRating out of 5

Lela M.
07/2014
5.0
house cleaning
  + -1 more
unknown
Description of Work: Stacy was wonderful. Cleaned non-stop, thorough, very pleasant. She cleaned oven, fridge and 2900 sq ft of living space.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$199.99

steven C.
07/2014
5.0
pet sitters, house cleaning
  + 0 more
Sstacy is so professional and did such a good job I am not sure I should be telling everyone. The work done was exactly as we agreed and to the highest standards. I highly recommend Stacy to anyone looking for help with their home at a fair price.
Description of Work: Full house cleaning of three bedroom two bathroom house of some 1500 sq. ft.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Craig M.
07/2014
5.0
house cleaning
  + -1 more
AWESOME - that's my word! Everything was clean, even the baseboards, the doors, and other places that don't get cleaned on a regular basis. She takes all the miscellaneous items off the tabletops, dressers, vanities, etc. and then wipes them down prior to placing it all back. Our home tends to be a real dust collector, especially with 2 dogs. Our kitchen floor is wood and is very hard to keep the stickiness off. She got all of the wood beautiful - I am thrilled with the results. If I had one minor critisism, it'd be a couple of the mirrors, but I am unsure if that was part of the service. My husband set this up for me and I'm ready to make another appointment!
Description of Work: She did everything that you would to for a normal housecleaning, plus the extras that you would only do occasionally.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$199

Mary C.
06/2014
5.0
house cleaning
  + -1 more
Great!! Wonderful person. Very friendly. Will definitely use them again!!!
Description of Work: Cleaned whole house and bathrooms. Polished the furniture, washed the floors, vacuumed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$199

Lynne R.
06/2014
5.0
house cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Meredith O.
02/2014
5.0
house cleaning
  + -1 more
Stacy is awesome! She cleans the whole upstairs of our house every week for an amazingly reasonable price. She doesn't just clean, she neatens and tidies! I am embarrassed to say that there are usually clothes, toys and miscellaneous laying around on the floors and surfaces, and when I come home, everything is neatened and so much more manageable. I love coming home when she has been here.
Description of Work: Cleaned my house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

Meredith O.
08/2013
5.0
house cleaning
  + -1 more
Stacy comes over once a week and cleans our home. We have two small children and one big dog and she can undo a weeks worth of damage in short order. Any special requests we ever have are met with her normal cheery attitude. She also places our kids stuffed animals into funny arrangements, which the kids enjoy. Listening to them laugh, and knowing I didn't have to clean up after myself is worth every penny. We held off hiring anyone for a long time because we were nervous letting a stranger have complete access to our home. We have never had a second of worry or concern about Stacy. We would highly recommend her to anyone.
Description of Work: Stacy cleans our terribly messy home week after week.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Response from Stacy's House Cleaning
Thank you so much [Member Name]. I miss you guys and hope you guys are all settled and enjoying the new home and new surroundings! I had no idea I was on Angie's list till a representative kept contacting me stating I had an " A rating" So I just wanted to reach out to you and say Thanks so much for your kind words in regards to me and my work. You guys take care and thanks again!!!

    Contact information

    unknown, Charlottesville, VA 22911


    Service hours

    Sunday:
    Closed
    Monday:
    8:30 AM - 7:00 PM
    Tuesday:
    8:30 AM - 7:00 PM
    Wednesday:
    8:30 AM - 7:00 PM
    Thursday:
    8:30 AM - 7:00 PM
    Friday:
    8:30 AM - 7:00 PM
    Saturday:
    Closed

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    House Cleaning,
    Animal & House Sitting

    FAQ

    Stacy's House Cleaning is currently rated 4.5 overall out of 5.

    Sunday: Closed

    Monday: 8:30 AM - 7:00 PM

    Tuesday: 8:30 AM - 7:00 PM

    Wednesday: 8:30 AM - 7:00 PM

    Thursday: 8:30 AM - 7:00 PM

    Friday: 8:30 AM - 7:00 PM

    Saturday: Closed

    Stacy's House Cleaning accepts the following forms of payment: Check
    Yes, Stacy's House Cleaning offers free project estimates.
    No, Stacy's House Cleaning does not offer eco-friendly accreditations.
    No, Stacy's House Cleaning does not offer a senior discount.
    No, Stacy's House Cleaning does not offer emergency services.
    No, Stacy's House Cleaning does not offer warranties.
    Stacy's House Cleaning offers the following services: House cleaning, the basic cleaning and organizing of home. Refrigerator cleaning at (additional fee). Oven cleaning at (additional fee) Organization House/ pet sitting
    No heavy lifting or moving heavy big furniture. I try to do and be as helpful as I can to all my clients, but if asked to do something and I feel I can't or am uncomfortable will let them know.

    Contact information

    unknown, Charlottesville, VA 22911


    Service hours

    Sunday:
    Closed
    Monday:
    8:30 AM - 7:00 PM
    Tuesday:
    8:30 AM - 7:00 PM
    Wednesday:
    8:30 AM - 7:00 PM
    Thursday:
    8:30 AM - 7:00 PM
    Friday:
    8:30 AM - 7:00 PM
    Saturday:
    Closed