Southern Development Homes

Pre contract phase was handled professionally. Builder was responsive and eager to close deal. Concerns and needs were addressed. Generally responsive to emails from customer. Builder was willing to accommodate unique specifications outside of general scope of work. Construction phase started late, with the original projected move in of June-13 actually occurring at the end of Aug-13. Daily visits by customer to the jobsite ensured subcontractors understood intent/direction of work. On multiple occasions, instructions were misunderstood or not fully communicated to subcontractors. Construction quality was standard. Items damaged during construction were replaced/repaired prior to occupancy. The only substandard events that occurred were the construction of the driveway, failure to repair construction damage to the access road and drainage issues around the property. Owner had to bring in outside landscaping company to repair/fix sub-par landscaping plan. Additionally, trees within the A written attempt to ask the builder to repair contractually-obligated items (road damage) were rebuffed and instead a small monetary settlement was offered to me ($500) in agreement to not seek further recourse. A BBB complaint has been lodged.

What a great experience! They have taken good care of us. I was anxious about the whole process of building-- you know-- it can stressful on a marriage to make so may big decisions :-) But it was easy. They gave us space to make decisions when we wanted space and held our hand when we needed some guidance. It was a lot of fun actually. We've had some very minor things come up in the first few months we've lived here-- a light switch was reversed and a door needed adjustment-- stuff like that. We called and their service employee was here the next day to take care of it. No hassle, just good prompt service with a smile. Very refreshing.

It was fantastic. Their customer service was excellent, all the way around from start to finish.

They are punctual in getting the job right and timely. They did good quality work.