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Sears Stores - Charlottesville

Appliance Sales and Installation, Eye Care - Optometry, Heating and Air Conditioning,

About us

Store number - 0002435.

Services we offer

Retail stores.

Reviews

4.08 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
25%
4
50%
3
25%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.4
value
3.8
professionalism
4.8
responsiveness
4.0
punctuality
4.7
Showing 1-8 of 8 reviews

Thomas M.
02/2017
5.0
appliance sales
  + -1 more
They did a good job and the came here before the rain and the snow. Their expertise shows in the discussions that we had with them and the estimator was able to show me how my roof was originally installed in a way that is less effective that it could have been.
Description of Work: He did a shingle repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Pat D.
06/2014
4.0
appliance sales
  + -1 more
I purchased a 2 year service contract on my Sears appliances and have used this on several occasions. You may have general check-up and maintenance service even if there is no problem, which I also use once a year. I have been most happy with the program and find the technicians to be professional and skilled. You are left with a working appliance and no bill......just one service call would be the same price as the contract.
Description of Work: Replaced the top element of Kenmore electric stove that had burned out.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Wendy H.
09/2013
4.0
auto repair, car tires, appliance sales
  + 1 more
The quality of their work is great. The ladies at the front are very friendly and knowledgeable. However, the wait time seems a while and the price is a little high. I thought they overcharged for labor just for tires and alignment but the car runs good. I will go back because I trust their work.
Description of Work: Tires and front wheel alignment

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$287

Nik T.
02/2013
3.0
appliance sales
  + -1 more
See above.
Description of Work: We purchased a Kenmore Model 110 washer & dryer and had them installed by Sears. All went well for several years. The washer began to not spin dry the clothes after washing and we had a Sears representative come in and fix the problem under warranty. After several more years the problem is back, but the unit is out of warranty. The dryer has now begun to take very long to dry clothes due to the heating elements coming on intermittently. After going on-line to see how to repair the unit myself, I found that this model dryer requires complete removal of the cabinet to access the thermistor and thermostats. Most other dryers only require the removal of the back panel, but for some inexplicable reason not this model. This sort of design is inexcusable. Between these two units and the multiple problems within such a modest time frame for large appliances, I would not purchase Kenmore products in the future nor would I recommend them to anybody.

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$1,400

Robert E.
06/2012
4.0
optometrist
  + -1 more
I love the progressive lenses but I'm not crazy about the frames. My sister is more into fashion but she thinks my frames are a little out of date. My glasses and prescription sun glasses, both progressive were less than a competitor charged for just the regular glasses.
Description of Work: I got my glasses Sears Stores Optical. I didn't have the exam there.

Rating CategoryRating out of 5

Yes, I recommend this pro

Gail G.
04/2012
4.0
heating & air conditioning/hvac
  + -1 more
Our experience was fine. It's a Terrier heat pump and that's a good brand. We are just working on paying it off now. It was expensive.
Description of Work: We had a new heap pump put in by Sears Stores - Charlottesville. They took out the old heat pump and installed the new one and that means the outside unit and an interior unit.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$8,300

Nora C T.
03/2012
5.0
appliance sales
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,000

Jenny M.
01/2012
3.0
countertops, flooring contractor
  + 0 more
I had decided to use them before I bought them. I saw an ad in the mail. The sales man come out and give me an estimate.
Description of Work: They put in lament flooring.

Rating CategoryRating out of 5
quality
4.0
value
3.0
responsiveness
2.0

$7,000

    Contact information

    1531 Rio Rd E, Charlottesville, VA 22901

    www.sears.com

    Service hours

    Sunday:
    12:30 PM - 5:30 PM
    Monday:
    10:00 AM - 9:00 PM
    Tuesday:
    10:00 AM - 9:00 PM
    Wednesday:
    10:00 AM - 9:00 PM
    Thursday:
    10:00 AM - 9:00 PM
    Friday:
    10:00 AM - 9:00 PM
    Saturday:
    10:00 AM - 9:00 PM

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Appliance Sales and Installation,
    Eye Care - Optometry,
    Heating and Air Conditioning,
    Flooring Sales and Installation,
    Countertops and Backsplashes,
    Auto Tires,
    Auto Service

    FAQ

    Sears Stores - Charlottesville is currently rated 4 overall out of 5.

    Sunday: 12:30 PM - 5:30 PM

    Monday: 10:00 AM - 9:00 PM

    Tuesday: 10:00 AM - 9:00 PM

    Wednesday: 10:00 AM - 9:00 PM

    Thursday: 10:00 AM - 9:00 PM

    Friday: 10:00 AM - 9:00 PM

    Saturday: 10:00 AM - 9:00 PM

    No, Sears Stores - Charlottesville does not offer free project estimates.
    No, Sears Stores - Charlottesville does not offer eco-friendly accreditations.
    No, Sears Stores - Charlottesville does not offer a senior discount.
    No, Sears Stores - Charlottesville does not offer emergency services.
    No, Sears Stores - Charlottesville does not offer warranties.
    Sears Stores - Charlottesville offers the following services: Retail stores.

    Contact information

    1531 Rio Rd E, Charlottesville, VA 22901

    www.sears.com

    Service hours

    Sunday:
    12:30 PM - 5:30 PM
    Monday:
    10:00 AM - 9:00 PM
    Tuesday:
    10:00 AM - 9:00 PM
    Wednesday:
    10:00 AM - 9:00 PM
    Thursday:
    10:00 AM - 9:00 PM
    Friday:
    10:00 AM - 9:00 PM
    Saturday:
    10:00 AM - 9:00 PM